I am writing an updated review for a review I left this week. The manager after seeing my review…read morehas communicated very well with me to address my issues with items I purchased. Apparently, the items were by mistake sent out without being checked over for defects. The company acknowledged this and credited me for their mistake. They did advise to always get pictures emailed before ordering from a salvage yard which will be very helpful to anyone who orders. Since I couldn't remove the rating from before , I wanted to give credit to the staff who graciously helped resolve the issues with our order. Thank you Chucks for following up and understanding our needs.

From the owner: Chuck’s Auto Parts Solutions is your trusted source for premium recycled OEM, remanufactured, and…read morenew aftermarket auto parts. With over 52 years of family-owned and operated excellence, our third-generation team proudly serves customers nationwide from our state-of-the-art facilities in Douglassville and York, Pennsylvania. From engines & transmissions to body panels, wheels, tires, headlights, taillights, and interior components, we carry parts for nearly every make and model 2008 and newer. Our vast inventory is constantly growing—adding up to 135 new vehicle listings daily—ensuring we have the parts you need, when you need them. Each part goes through our quality process—cleaned, inspected, tested, and graded for an accurate part description—so you can buy with confidence. Plus, we offer nationwide shipping and our available LIFETIME part & FULL labor rate warranty coverage for true peace of mind. Whether you’re a repair shop, dealership, or DIY car enthusiast, Chuck’s delivers Quality Parts, On Time, As Described.

WORST COMPANY EVER..... RUN AWAY TRUST ME. Unfortunately, the review does not have an option for…read morezero stars. I have a 2013 JX35 that was still being financed. April of 2024 my car broke down on me. I took it to my normal mechanic who informed that I needed a new engine and transmission. I reached out to Brandywine Auto for a quote for a used engine and transmission, not a bad price. I schedule the service with them to drop my truck of May 7th. Once I did that everything went downhill from there. They nickeled and dime me for so many other things. They told me my compressor was bad, and they will install a new one. Find no problem, then they said I needed a new catalytic convertor, ok. They had my car until Oct 11th. I proceeded to leave my car shut down on me in the middle of 301 interception. Are you freaking kidding me. They do not know what they are doing. Every engine and transmission they had did not work at all. Their service is below subpar. I believe they are only capable of handling minor repairs, like brakes, window replaces, tune ups that all. Please do not take your car for any repairs and do not trust the parts that you need. Their warranty sucks. They lie and say we ordered a new part and if something happens then they say no it was used because the warranty will be voided after 30 for used parts. Currently I have my truck being looked at not by them of course Because my ac isn't working after I was told that I paid for a new compressor. Go figure.

called in a cv axle for a car, sent my mechanic to pick it up the next day he got their at 1037 am…read morewaited about 20 minutes to get the wront part then kept him their for another 40 minutes and then said they do not have the part, wrong inventory, my guy was african so they did not care to help him at all these people are racist, this is my last time doing business with them. as you can see their review says it all. worst auto parts in the dc, maryland,virginia.

I'm going to tell you that I'm a big fan of probably the largest parts group on the eastern…read moreMaryland peninsula and their ability to make your dreams come true when looking for a transfer case or other difficult situations for that hard to find truck or automobile parts. Be sure to check out their inventory when you have the time to make a decision on purchasing the vehicle equipment you need

This place was fantastic!! We needed a rear differential quickly and they delivered 3 days earlier…read morethan promised. The service and communication was top notch. We worked with Caesar and couldn't be happier. Highly recommend this business!!

I just walked out of this auto zone Dunkirk Md., sitting in my car in awe of how rude the person at…read morethe register was to me. I walked in and said good morning. He said in a rude Tone @ what are you looking for" I stated what I needed, I then said I said good morning to you, he said what's good about it? Again rude. I said sorry it not good for you. I made my purchase. He left the merchandise on the counter and preceded to walk away. I asked for a bag, he tossed it in the bag. A man came in he pleasantly asked him if he could help him, the customer said no. He told that man/ customer if there is anything I can help you with let me know. I stood there watching the interaction, the rude guy, counter guy, said is there something you want. I said Iam just in aww of how rude you were to me, but I need the too purchased. He looked at me shrugged his shoulders, and said oh well.

Manager is rude asf , has an attitude every time I call . I just called and accidentally was…read morespeaking to the wrong store and was rudely hung up on . Don't recommend going to a store that has terrible customer service like this place . Just go down the street to autozone they always take care of me .

Drove there to purchase washer fluid. It was on sale…read moreThe representative who rung me up was kind, polite, professional & efficient. In & out in under 5 mins

it states right on their website that they offer free diagnostics to check your check engine light…read moreI get there the manager Quentin says it's $100 cash for me to do it. I called corporate corporate says it's a free service. Also the manager is telling me either it's $100 or he's not doing it do not go there save yourself the hassle that place is a scam.

I generally have good experiences with this place. Today, I took my Jeep in for a coolant flush and…read morean evaluation of the suspension. These two problems were mentioned at a dealership I took my Jeep to last month but they didn't have time to get to. Also, the estimate for repairs this dealership had was way more than what Pep Boys charged me today. The service tech, William, is very friendly and knowledgeable. Great customer service at good prices. Going forward, I will be a repeat customer.

I wasn't initially going to leave a bad review because I received good service. However, the…read moremorning after I brought my car in I started receiving calls and texts saying I didn't pay and if I didn't come in that day to pay they would be calling the police. Evidently they mixed me up with another customer but one it seems they do not check their records before calling people and two while I'm not condoning not paying their services they didn't even call to ask what happened or figure something out but immediately jumped to saying I needed to come in that day or the police would be called without even attempting to confirm if they were calling the correct person. I paid $1k plus only to be treated like a criminal. Warning that if you experience issues and email the customer service email address the responses provide they'll just have the local store respond vs corporate. If your local store is like mine the manager will just try to gaslight you and sweep the entire situation under the rug and act like it wasn't a big deal. Great to know between staff and managers what type of people they employ and what behavior they accept. Needless to say I'll never be returning to any location for business ever again.