T & M is AWESOME! They provide something unheard of today…read more.. Customer Service! Whether it's the office or service... They're professionals! Highly recommend...

Ended up here after getting a flat on I-65. Easy to find, big clean garage, professional customer…read moreservice, and reasonably priced. Thank you Riley and crew for getting me back on the road quickly. Much appreciated.

RACIST PARTS MANAGER SAYLOR ACEVEZ. I requested low bean…read morelight purchase and install. Employee assisted me and them proceeded outside to install. After having difficulty, understandably a new employee with only 2 weeks on the job as he explained nicely; he went to ask the Manager for assistance and came back to tell me the no one else would assist. Left my hood open and light detached. I exit my vehicle to go in and request to speak with the Manager for assistance. Saylor Acevez, working manager very casually sitting behind the desk, tying his shoe and zipping a book bag looked at me and said, "No, I'm not doing that". I said, I'm requesting a service to be completed and you are speaking to me in a very disrespectful and demeaning way, "did I approach you in a way that was rude", "no, I did not", but you are speaking to me like I just kicked your dog outside. I then stated, if you are the Manager, why are you unable to assist me, he said, I'm just not. Seeing his level of communication was not at all customer service oriented, I proceeded and asked for a refund of the product. He responded, "then give me the lights back". I stated your employee has them and I never touched them as he was attempting-to install and left them at the car. I asked the "Parts Manager" for his card. He said I don't have one. I said, then please write your name, store number and general managers name down because I would like to verify why you 1. Could not assist me or the new employee, and 2. Why I felt the level of communication directed towards me was discriminatory and disrespectful. When I stated my employee affiliation, he then started explaining himself and becoming more defensive and asked why I wasn't reporting the employee. Sir, the employee explained why he was unable to and communicated that using proper deescalation. You sir, a Manager, did not properly assist the employee with issue or customer concern and created what should have been a resolvable issue. You refused to assist me as a Black Woman. Now that you can see that my level of education and experience is worthy of proper communication of respect you are now concerned because I've informed you that I will be addressing this with your District Manager and Corporate. I have been a customer of Auto Zone for a long time and have never been refused service unless it's due to inclement weather. Since he would not give me his name, I looked at his employee name badge and he moved behind the desk so I could not see it and then proceeded to turn around and face his back to me to avoid me capturing his name, which I had previously taken note of.

I usually try not to go here unless I have to. I grew up with always going to autozone but I've had…read morea lot of problems with a lot of their products. Mostly all of them are refurbished/remanufactured. Mostly all stores have a core charge. But this place is always more than others. Always. What a core charge is for those of you not familiar with working on your own car, it's a "fee" so to speak they charge you till you bring the old one back. Like a battery, alternator, starter, some brake pads/discs etc. When it comes to parts, you don't feel like messing anything else up by having a faulty alternator that won't push everything in your car, or surges and shorts out other things. The location is excellent. It's well lit even at night. Parking is great with an even flow. And they have 2 entrance/ exits. They stay open pretty late which is a plus. The customer service at this location had been pretty consistent. I will have to say I am impressed. Score as follows: Location: excellent 5 Cleanliness: excellent 5 Prices: average 3 Quality and quantity: average 3 Customer service: average 3 19 out of 25= 3.8(4)stars

What can I say, it's an auto parts store. They do have…read morenice people there and they tend to have very good customer service. They always have the brands I need and if not they can have it there usually within 2 business days. They don't get irritated when you say do-hicky, thing-a-ma-bob, whatcha-ma-callit, and a you know while waving your hands. Trying to explain where the thing came from or fell off of. They are very kind and helpful. The location is directly off the Main Street right across from other competitors. The only bad thing is they have only 1 entrance/exit but it usually flows pretty good. The prices are very competitive if not usually the lowest in the area. Score as follows: Cleanliness: excellent 5 Location: excellent 5 Prices: excellent 5 Customer service: excellent 5 Quality and quantity: excellent 5 25 out of 25= 5stars

I went to have my battery tested thinking that I needed a new one. They tested it and replaced it…read morequickly! The staff was polite and professional! They even helped me get a coupon online. Awesome place to go!!

I did not make a purchase during my recent visit but, did use their help with the Diagnostic…read moreTrouble Codes check that they offer. I am selling my vehicle and wanted to have it checked out so I can sell it with confidence that there are no issues. The Fix Finder tool that they use plugs into the vehicle and runs a diagnostic. They print out the results of the test. The test summary showed no diagnostic trouble codes, battery was good, oil life good, and tire pressure good. Summary was that it passed engine check, ABS, emission ready, and service interval passed.

Andre helped me put in my car battery and he was awesome!! He made sure it was properly seated and…read morethe terminals down in place. Great store!

Excellent customer service! Fit me right in on my day off to repair my exhaust system! I was in an…read moreout under an hour and the only repaired what was needed. They didn't try to sell me an entire exhaust system. Great price!

In my opinion the best shop in NWI! Amazing service and the…read moremost honest Shop I've used in my 50 plus years! You can rest easy knowing you can trust this family owned business.

These guys are so cool. Needed to get daughters car into the shop. Her boyfriend called everyone…read moreelse to get car in but they were weeks out. I told them let me call dan at dave auto. Not only were the able to schedule me for a couple days later, they got to it the next day and fixed problem at a very resonable rate. Ive been using them for almost 20 yrs and theyve never let me down. They continue to do quality affordable work. Dont hesitate, call Daves automotive and you wont be disappointed. My daughters car runs better than it has when we first bought it used !!

Just another incredible experience at Dave's! The office staff are very knowledgeable of their…read morestuff and don't take advantage of "naive" customers like me. Dan is great at the front and super friendly. Definitely recommend!!!

Stopped contacting us back about the status of the car we brought to get fixed…read more We ended up replacing the car since they couldn't figure out how to fix what was wrong I don't recommend going there ever

If I could give NEGATIVE stars, I would! Do NOT take your vehicle here, or let your friends/family…read moretake their vehicles here either. Sit down and grab some popcorn because we're about to spill some tea. Today is 8/23/2023. A family member of mine was having many troubles with their car, and was recommended by a friend to take it to C&C Auto Repair (said friend personally knew the owner of this shop). For the record: we'd had this car looked at and minor issues fixed by multiple mechanical friends. My family member had their car towed to this auto shop on 7/3/2023. The car sat in their lot for 2 weeks - without a call/email update from the shop to car owner - before the owner of the car called the shop to check in on their vehicle. The service writer at the shop briefly explained that the mechanics "have seen and diagnosed the car". Rightfully so, the owner of the vehicle was confused as to why no one had contacted them for an update to let them know the next steps. The service writer said they were going to order a part, and call with an update once it was received and the work was going to be started. Another week passes by - no call from the shop. The owner of the vehicle called and asked for an update. Apparently, they had "just gotten in the part and were waiting on a 'big job' to finish up before they were to start on their vehicle which was 'immediately next". Another week goes by, no update from the shop. Once again, the owner of the vehicle called and asked if they'd started on the repair yet. The service writer continued to give my family member the run-around, saying "we hope to get to it by the weekend". The weekend would pass, the owner would call again for an update the following Monday or Tuesday, to which the service writer would say "we hope to get it to this week" etc etc. This continued for an additional 3 weeks, each time the service writer promising the owner a call for an update, to which the owner was never contacted. The owner of the vehicle called for updates each time they ever spoke with the auto shop. Not once did my family member get a straight answer to anything, or get the chance to speak with the owner of the shop. A quick note to add: my family member relies on their car for their job. During this time, they've had to borrow multiple family members cars just to get to and from work. The customer service and decency C&C provided was next level UNPROFESSIONAL, and in my opinion, should be reprimanded for. My next step is to call the better business bureau to file a complaint. (1/2 of review because word count was too long. Please find part 2/2 in the photo attached.)

Tolley has been and continues to be one of the best options for auto repair in the area. I can…read moresay nothing more than the 'best' place to take your car.

Let me tell you about these people . They are honest, trustworthy & reasonable…read more I have had experiences with other shops in this town that did not go well & I will never use them, recommend them ever again but this guy took my car for a ride, explained to me , actually took me out to the shop area and explained in detail what was wrong, replacement & labor costs, issues with the car and did not charge me a dime even though he had a good 45 minutes to an hr of his time invested. You can trust these people!!! When I have a car issue around this area these are the people I'm going to take my car to fix my car. These other shops do not care what they charge you , they don't seem to understand when you are honest and treat people right you will always come back I'm not naming other names because karma comes back without any interference and so do good things come to good people. Thank You Tolley 's Automotive for being those good people.Victoria