I go to this location sometimes because it's convenient and close to my home, but it is always busy…read moreand seems very understaffed. I went in to buy a replacement battery for my car. My car needed to be jumped just to get to this store. After waiting in line for almost 10 minutes I was finally assisted and the person at the register was able to locate the battery I needed for my car. When I asked if they were able to install it for me I was told "No. There's only two of us." and was given a small wrench to borrow to replace my battery with. Thankfully a stranger in the parking lot who had the correct tools was able to assist me with installing my car battery, because I wouldn't have been able to do it myself and only purchased the car battery from this store because I read that they could install the battery for me. I will not be going to this location anymore and will try my luck at AutoZone next time.

Steve was so helpful with my questions and was kind enough to install my windshield wiper blades.read more

Stop by for all your car wash needs too, they have air fresheners, car parts, and oil. There…read moreconveniently located in Oxnard and it's very easy to get there off the freeway. Just right down Oxnard Blvd. This is the best place to come for all your auto part needs! The prices are not bad and the best part is the customer service. There's never a line when I go in! They take care if you efficiently and with genuine care. Did you know you can also sign up for there rewards? Not bad!

Have to say that the man who helped (?) my mom and I with a fuse tester today was so miserable and…read moreeven wrong about the product, we left and drove less than a 1/4 mile to O'Reilly Auto Parts for much better service.

I made an online appointment for the morning and when I got there they said there was a 4 hour wait…read moreand that any appointments made that morning cannot be honored. I had actually made it the night before when they were closed so probably didn't register in their system until the morning. In any event, poor customer service. At least say you are short staffed and the system mistakenly let me set the appointment.

Enrique provided great customer service. I appreciate the knowledge, professionalism, can do…read moreattitude and how easy it is to talk to Enrique. So grateful Ventura employs the BEST! Thank you for the family oriented service.

Great people and service. They get you in and out quickly. Make an appointment, makes things run…read moresmoother. They also provide shuttle service if needed.

Sooo Wife's BMW needed new wiper blades , have been getting…read moresupplies at this place for over 40 years ! So Base fee 38.00 and installed for free !! Yes free BMW parts ? 89.54 and cost of install Base is always busy for a reason Thank you Bob Launius

Herb in the service department was so helpful and went above and beyond! Thank you again for all of…read moreyour help!

Daniel in service is so awesome. I am disabled and on Dialysis he has so much respect and…read moreconsideration for handicap. I just want to put it out there not a lot of people are like that. He's one of them thank you Daniel for your patience and helping me he has excellent customer service.

Unknowledgeable, unhelpful, and disrespectful. I called the store and the owner answered and I…read moreasked if they had a part. She went to see if they carried them and she said yes. I said I would be in to get it in a few hours. She did have it set aside for me, but it was only half of the part I asked for. When I asked if she had the other part she said she didn't know but I could look over there. When I couldn't figure it out I said I would check what I had in my car (to see if I had the other part) and when I looked back at her she was rolling her eyes at the other employee behind the counter while saying okay. All around this place is not helpful, unknowledgeable, and disrespectful. This was my only encounter with this place...but that was the owner. I felt very dismissed and won't be returning.

Cheerful and helpful customer service. Helpful with an issue with a fuse. I called ahead and I was…read moreassisted promptly when I showed up.

Our vehicle wouldn't turn on in the parking lot outside of where Sizzler used to be. This shop was…read morestill open for half an hour. One guy inside was friendly and helpful. He left the store and walked with us to our Jeep. We asked if he had a battery jumper and he got his personal one and got our vehicle started! We bought one from them while there in case the Jeep stopped again. The one we had recently purchased on Amazon clearly did NOT work. The next morning, the Jeep didn't start again to bring it in to replace the battery, so their jumper came in handy a second time. I'm sad that they will be closing. It's not right what is happening to businesses all over the country.

My headlight was out on my 2004 Mini Cooper. The extremely nice and knowledgeable person installed…read moremy new bulbs even though it was raining. It was a bit difficult as one connector was broken and the bulb was stuck. The day before my check engine light was on and it was checked as well. Excellent staff! Excellent help! I wouldn't go anywhere else. Especially nice as I am older and probably would n have been able to do it myself. The mechanic was booked two weeks out.

I need a pretty rare part for my van. The guy said he had…read moreone. He did, I bought it, I'm happy. Very easy, fast transaction

Expensive for used parts. Poor follow through on parts requests. Employees are friendly enough,…read moreknowledgeable about parts.