Carlos was the best. Brought in my 8 year old battery thay was in desperate need of a change and he helped assist with it all. Everyone who works there was friendly and professional, thanks for the awesome service! read more

I'm telling you - these guys are ON POINT! I was told by a mechanic that I needed a new battery and after doing research, I came across these guys. I must tell you this first... I went by their other location in Downtown and it seemed like 'they were just doing their job'. They meant well and truly meant no harm. I just didn't notice as much proactivity and showing the type of service as this location did! I called up this location and Alfonso (the manager) picked up the phone HIMSELF! The other location said that they didn't carry my type of battery at all! That wasn't the case when I spoke with them originally on the phone... how annoying! When I spoke with Alfonso, he was beyond personable - no matter how busy they were over there. I immediately drove over and noticed how busy they were. STILL - he took the time to speak with me and regardless of how busy they were... he not only found the battery in-house... he gave me a price breakdown and... HE INSTALLED IT HIMSELF! Personable, professional, on-point and doing things right. Now THAT's what I call customer service. I wish there was a 500 stars out of 5. Please do yourself a favor and give this guy some props. He's running a mighty fine establishment! Keep up the fabulous work Alfonso! You are absolutely incredible at what you do!! read more

O'Reilly Auto Parts - Alfonso - an incredible manager who installed my battery and took care of me splendidly! #onpoint - Auto Parts & Supplies Near Me - Ventura, California

Dru helped me the other day with my wife's car. She assisted me with finding the correct part for my wife's vehicle. She was even patient with me because I had to go outside and look at my wife's vehicle. With that said, I walked out with the correct parts and fix the job in a very timely manner and saved over 300 bucks if I was to pay the dealer to fix it. She is also super friendly and competent with her job. Thanks for pleasant experience. read more

Dominic is the man! Came in needing a top off of coolant in my car. He helped me find what I needed and lent me a hand in the process. Great guy, super helpful. Tried to give him a tip but asked for a review instead so here we are. Thanks again Dominic, cool guy! -Max read more

Manager "Dru" is knowledgeable, personable, and helpful. Employee Jorge is a great guy who will go an extra mile to help out a customer. He has pitched in to "gitter done" when others (not mentioning names) have shrugged and declined. Great store. If they don't have it they'll do their best to get it. And free Margarita cocktails! (Just kidding, but wouldn't that be great?) read more

They are fast and friendly! Russell changed my battery and headlights in no time! Even checked my oil!

Russell had an extremely rude demeanor from the moment we walked in. Didn't communicate well or care to explain much or listen to our concerns as a customer , and didn't seem to care about his representation of customer service read more

THE BEST Auto Parts store in the entire county of Ventura BY FAR! I have been to over a dozen Auto parts stores in Ventura, Oxnard and Camarillo. No store comes even CLOSE to this shop! I have been coming in a lot with questions and also renting out tools to work on my Mercedes. Dominick & Nick have been SO freaking nice and friendly and EXTREMELY knowledgeable! I have been to every single auto parts store in Ventura, a few in Oxnard and a few in Camarillo. Not just O'reilly's but Autozone, advanced, and other auto part stores. I have never had such friendly and knowledgeable people to help me. I'm serious when I say that NO Auto Parts shop comes even close to how amazing this shop is with its amazing staff! Thank you SO much again Dom & Nick ! read more

A very special thank you to Naomi and manager Alfonso, for their professionalism, honesty, and the excellent assistance and price that I received when I went in to buy a car battery for my Prius at this particular O'Reilly's (next to Supercuts and the 101 onramp). I had researched all three big-chain auto part dealers in town (the obvious three) and O'Reilly's came out on top. One of the competitors was way too expensive (over $100 more) and needed a week to order the battery. That was not ideal. The other was about $50 more but the clerks appeared very uninformed. At this O'Reilly's, Naomi took great care of me. She was friendly and a straight shooter in the sense that she gave me an accurate price quote, which the store later that day stuck to. When I returned 2 hours later to purchase the battery, the very knowledgeable Alfonso not only installed it for me but told me that my old battery (I did a core exchange) had been installed wrong. He installed the new battery the correct way and also shared some interesting anecdotes about Prius repair in town. I can't thank them both enough for their professionalism, knowledge and cool factor. This was my first-ever trip to this store and it won't be my last. They have won my allegiance as a customer and I will continue to patronize this shop. A big thank you, Alfonso and Naomi! And while I waited for service, I overheard the other man helping people and he seemed cool as well. And I also picked up this Woody Woodpecker (Mr. Horsepower) keychain on an in-between visit today. I'm not a car person but I love this store! I did the research for you. My advice: Don't even bother with AZ or PB, save your time and $ and head over to this O'Reilly's! And thanks again, Naomi and Alfonso! Have a happy Independence Day weekend and see you next time! read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Ventura, California

Stopped here to get a power converter to plug into my cigarette lighter and then plug in my laptop. I guess sometimes they have multiple options but during my visit they just had the one - the fancy one. That's fine as it's probably what I would have bought anyway. Staff was super nice and even offered to let me use an extension cord to recharge my laptop faster if I needed it. Clean store, pretty well stocked, and easy to find off the 101. Prices seemed fair to me. read more

Today February 1, 2022 I went to O'Reillys auto parts on Main Street in Ventura. The store manager helped me so very much. I had three different issues with my car and he fixed all three in the parking lot and the parts are only about seven dollars. It's been an hour helping me. His name is Fernando and he was so good and so kind. I am 74 years young. Right now me and my dog are homeless, but a friend let me borrow his car so we would have a place to stay. I was having trouble with tail lights and brake lights and turn signals and the last thing I need was to get a traffic ticket. I even offered to pay him for his labor. He said if I wanted to pay him would I let him take a picture of my dog on his phone. ! I will never go to another auto parts store. When you find the best one in the whole county you stick with them. T Backhaus I wish I could give him 10 stars instead of just five read more

I needed to buy a new battery for my Toyota Highlander and have it installed. My son recommended O'Reilly Auto Parts. I was helped as soon as I walked in and greeted by Alfonso, who gave me my choices for replacement batteries. He so kindly told me where to park so he could install it for me. He checked that it was charging properly and gave me information about my car returning to factory settings. This was an excellent experience due to excellent customer service and convenience! There was no fee for installation and I drove away with confidence that my car would start. This will be my go-to for my vehicles auto parts. read more

I went into O'Reilly's in desperate beer for a car battery. The manager, Alfonzo checked my battery and sold me what I needed. They were very busy so there wasn't anybody to help install it, which I really needed. He offered to call a local place and did so. When that place was closed he pulled his only other employee to help me, Jorge, because he could see how much help I needed. I feel this store went above and beyond to help me out in a bad situation. read more

This store is located on main street, next to the fire station and across from the target shopping center. While I was getting an oil change, the mechanic told me I needed a new air filter and was directed to ORAP. Thankfully, the store opened at 7:30 am and I was one of the few in the store. Since I know nothing about auto parts, I went directly to the register to tell the employee what I needed. There were two employees that I noticed, one in the back and one in front who ended up helping me. The guy helping me told me they had about three different types of air filters in stock and told me the differences of each. The store itself definitely had a feel and look of a mechanic shop in the middle of LA. Not the cleanest or inviting, but it had what I was looking for and didn't have any issues with the employees. read more

Excellent customer service and product knowledge. I've been to many local auto parts stores and this one is the best. Highly recommend.

Best auto parts store I've gone in the county. Seems like this store has the best team. Sergio helped me out and he was great, he went above and beyond to try and help me out. read more

Simple needed a part talked to a young guy that seemed like he didn't know a lot didn't try to look it up order it nothing, went to the west Main Street Store, no problem ordered it be here 10:00 am tomorrow. read more

I stopped into O'Reilly to buy wipers for my roommates car. I was driving it so at least I'd have the make and model! I had no clue on the year! Chuey to my rescue! He came out checked out the car and reminded me to check the registration (duh) and we had all the info we needed to get the replacements. As he got those going I took a look around and saw many ideas for some stocking stuffers for my Husband for Christmas. Chuey was great in accommodating my needs as well. He was friendly, patient and courteous. I will be back for some wipers on my own car next! read more

I've been going here for a long time. Exceptional service every time, and I do appreciate that!

Terrible service. Was the only one in the store and they chose to answer the phone before helping me. Finally left without purchasing. Went to the competition read more

If no one reads this review just know that Raul at this location is FANTASTIC. I came here after realizing the dodge service center was closed on Sunday. Seriously, thank god for Raul who helped me out so much, and was so kind and patient with all of my questions. My check engine light was on and my car was sputtering, he checked the battery and concluded that it needed a charge. After pulling it out and putting it in a different machine we found out it was actually dead. At this point I called my job to tell them I was going to be late, not sure how long this would take to remedy. Raul found a battery in my price range and installed it quickly, I even ended up being on time to work. My car is running great now and that check engine light is off. Thank you for your patience and kindness, Raul! read more

Lies, lies, lies. Long-story short. Place a part order to be delivered within two days. Two day pass no luck, no call, no info. I called the parts people and they have no idea. Day three, nothing, day four speak with the manager and still nothing, they can't figure it out. Day five cancelled the order. The things that really pisses me off is that they said each time they would find out and call me back. Never got one call and they never had any info when I called. Two times I had driven down from Ojai to Ventura when they said it would be waiting the next day. On the fourth day the manager just lied to my face. Nice job Kragen / O'Reilly! read more

They are open late, and until recently the only place in Camarillo that was open Sundays. Now that Napa has expanded their business hours I will be coming to O'Reilly's a lot less. These people usually have no clue what you are talking about. read more

O'Reilly Auto Parts - Auto Parts & Supplies Near Me - Ventura, California

Called them right before closing to give them a heads up that I was on the way and told them I needed a light bulb I think it was the low beam. The guy that u spoke to said he would wait. When I got there everyone was gone and no one would answer the phone. So the guy just couldn't wait to go home despite my emergency. Lack of compassion from this employee needs to be a little more sensitive to customers needs. read more

Huge shout out to Alfonso! I had a brake light that wasn't working and he got me a working bulb and on the road in 10 minutes. I can't believe they'll install your lights for free!! So grateful, this location is the best!! read more

Wow! Greg is fantastic. I was nervous going in thinking I needed not only a new car battery, but also windshield wipers and replacement batteries for my key fob. I can't even tell you all how relieved I am now that Greg has tested my battery which is still good! He saved me $160. He told me that he would clean the corrosion from the battery, remove and install my new wipers, AND replace the batteries in my key fob for me! Y'all, I didn't have to lift a finger. He was so helpful, so kind, and very patient with me. I will continue to go back for any future needs to see Greg and the team! Multiple associates were helping with my needs. I got out spending about $40 and gained my peace of mind-priceless. Thank you! read more

So Of all the auto parts stores in Ventura and Oxnard this is the only one who had a ice scrapper for windows , while up in the mountains skiing ! Thank you O Reilly read more

Complete waste of my time. On top of that the store in Oxnard 1941 N Oxnard Blvd. Ruined my rotor. The shocks I purchased the day before were missing parts in the sealed envelope. CESAR and STACIE are completely incompetent! Multi tasking and wasting my time behind the counter. The rotor they destroyed will be replaced in about three days. Now I have to wait on there schedule. I would per fer to work on my vechiles on my schedule. But these people have screwed up again. While I was there they were Fielding call with nothing but complainer's. WHY CANT PEOPLE JUST DO THERE JOB! VERY PISSED OFF!!!! YOUR STORE SUCKS AND ANYONE I KNOW WILL BE ADVISED TO STAY AWAY! Dear Brian, O'Reilly Auto Parts apologizes for any frustrations and inconvenience that these matters may have caused you. I contacted our Store Manager, Javier who was out yesterday regarding the incident with your shocks and the rotors and he wanted to express his personal apologies as well. He is going to work with his Team and provide any necessary training that needs to be done and will do whatever it takes to avoid this from happening again in the future. We strive to provide our customers the best service in the industry and regret to hear of the service you have received. In the interest of customer goodwill, and in hopes that you will give us an opportunity to prove to you that we can and do provide the level of service you would expect, we would like to send you a $25.00 gift card that you can used toward a future purchase at any of our stores. If you would like to accept this offer you may reply with an address you would like the card sent to and I will promptly get one in the mail for you. Again, we truly apologize for any frustration and/or inconvenience we may have caused you and look forward to your reply. Sincerely, Rich Johnson Customer Satisfaction Specialist-Phoenix rjohnson42@oreillyauto.com 1-800-755-6759 Voice 602-798-3122 Fax read more

I don't have to go anywhere else, the guys at this location are fantastic. The staff (both guys and girls) seem to be amazingly well trained and experienced. They always answer my crazy Subaru questions, and if they don't have the part I need in stock, it's there the next morning. A truely awesome auto parts store. Five stars! read more

My son has been looking for a fuel line and splitter. This is our 3rd stop and....they have it! Thank goodness. We'll def be back! Customer service was great, too! read more

Rude!! Worst customer service EVER! I asked for help to locate my oil reservoir after buying the oil and was told "we aren't a gas station!" Seriously !! ?? Awful ! read more

This place is a disaster. I'm new to the area, and the Oreillys back home were always where i bought my parts, accessories,etc. The stores were always clean & the associates, clean and helpful. I took 5 steps into this store and turned around and walked out. Its obvious the store is in need of remodeling/repair, the floor was filthy, front register(by the door) was cluttered & had a torn old handwritten sign saying 'register broken'. The shopping center its located in was bad enough, all of the stores there looked run down & old. There was only one associate at the counter helping, and there were 6 people waiting to be helped. Poor managment, Lack of cleanliness, Store Presentation and Bad location earn one star from me. read more

Even something as simple as buying a window shade for my car.....they must have opened 3 or 4 different packages and would have been to open more as I couldn't decide which one was the best one for me. They obviously "get" the concept of customer service for indecisive people such as myself.....Thank you. read more

My fuel pump went out on my '05 Corolla and I needed a replacement Strainer and Pump. I called several auto part stores and found the best price at Kragen O'Reillys on 4255 E Main St, Ventura. On Wednesday, I called Kragen and spoke to a gentleman by the name of Matt, who although could say "please hold while I check" once in a while, was still helpful to me. He told me the part was not in stock but he could order it. I needed the part by Friday and I was told to call back Friday morning at 7:30 am and he could have the part in at noon. I did just as he asked of me and prepaid for my part over the phone. I received a call from Matt at 11 am advising me my part was in. I am satisfied with the service and conveniece Matt helped to provide me since I was stranded at home. read more

Oreilly seems to carry more parts than PepBoys for my Mazda3. Everything they have had to order has come in on time. I go here for most of my auto part needs. No complaints here. read more

I purchased something that I didn't actually use or need I didn't realize that the sales were final. But I didn't use it and it was in the original packaging the manager Alfonso was so nice and accommodating and refunded my purchase. I will be back for all future automotive needs to this location. Thanks again Alfonso! read more

Please never get rid of Greg your commercial manager. I count on him for all my parts needs Great part guy, maybe the best in the business read more

The O'Reilly Auto Parts on Main in Ventura is pretty good compared with the Pep Boys right down the street. They're friendly and have had everything I've needed so far. It's good to have a choice of more than 1 parts store for a change. Some reviewers here had praise for Napa--I had nothing but problems with Napa when it was in Ventura---It probably boils down to the employees at each place. read more

The front desk worker and the manager were both very helpful. They went out of their way to make sure I got the correct bulb for my parking lights, and the correct wiper blade. The manager even helped me install the blade, which can be tricky on the rear window. I will definitely get all my car parts here from now on. read more

Kind of my own fault...but could have been handled better by O'reilly's. Bought 2 wiper blades at the Oxnard location during a rare rainstorm, and a rare occasion that found me in Oxnard. Walked out of the store and the receipt was promptly ripped from my hands by the 40mph wind gusts, and was gone from sight instantly. Oh well. Went home to install them in my garage, and out of the rain. Wrong style. I was able to use one as a refill by taking it apart, but no luck with the other. Went to O'reilly's in Ventura the next day to exchange it. No Joy. They had the same one in stock, and the correct one, and as I explained, I STILL NEED it, so I don't want my money back, just an exchange for the correct one. Would not do it. I bought the correct one while I was there, but I still have the other one hanging in my garage to remind me to NEVER go to O'reilly again, AutoZone is about the same distance, and has never burned me, so they'll get my business now. read more