I read the reviews and checked it out for myself. Great service. Very friendly and even installed…read morethe rear wiper blade for me!

What a great experience! I went with my husband to get my battery tested. We walked in and were…read moregreeted and helped by Laurenaceo. I spelled it wrong. He was available so it was tested immediately. Bad battery so we bought another one. He installed it. We were in and out in less than an hour. He was friendly and knowledgeable and funny. Awesome experience! I would come here anytime.

We came in today needing a belt. Jerry and Jerrod(sp?) were so incredibly helpful! They made sure…read morewe were safe before heading back home and really saved our trip here. Tourist or local these guys were amazing and knew their parts! They were friendly and kind. I was a hiring manager for 10+ years and can honestly say they would do well in anything they choose or have chosen to do! Thank you for your patience! Tourist or local I can't imagine you'd find better people anywhere!

You have GOT to shop here (if you're a do-it-yourselfer)! They are polite, fun to talk to,…read moreknowledgeable and strive to do right. When they do err, they apologize and set to make things right. On top of all that the store is clean, too! Can't get much better than that from a parts store!

Seth provided excellent customer service assisting me with…read morewiper blades today. He asked questions and gave details about various brands to help me select the best blades for my vehicle and situation. He installed them in a few minutes and made sure I tested them before leaving. Very polite and professional!

Went to get my battery changed and Mike (and the parts delivery guy) went above and beyond to…read moreinstall my new battery. Seriously, they worked hard and saved me a ton of money. Thank you so much Advanced for your excellent customer service. Y'all go to this store, they rock!

This was so much fun! I have not been here in almost 2 years…read more They have created a production/processing area that is separated the pickable cars from the new cars. The check in process is automated now making it simpler and faster to check in. Admission is $3.00 per person. When paying for admission, it is important to ask the cashier to pull up the inventory and tell you whether they have the make and model you are looking for. We received the row location for our vehicle. The lot is well laid out and marked so that you can find your pick quickly and get to work removing what you need. We received great customer service throughout the process. You should bring the tools necessary to remove the part you want from the car. They provide a wheel barrel for you to place place parts in and bring them to checkout. I was impressed with the improved check in, the cars they had for sale, the cleanliness of the pick lot and the amount of space allowed between each vehicle to help you get to the part you want without squeezing by.

I had an absolutely wonderful experience selling my old vehicle to them! They offer pick up with…read moretheir tow trucks but due to time constraints, I had the vehicle brought to them. The quote was the same regardless if they picked it up or we dropped it off. The lady in the office was kind, warm and honestly a pleasure to do business with. It probably took about 20 minutes and we were out of there, check in hand! The offer I was given was more than fair for a non running vehicle that I was still paying taxes and insurance on. I'll be saving about $1500 a year now, thank you!

This is maybe my second visit here within about a four-year span but however every time I visit the…read moreguys here are a super friendly and on point. However, I do call ahead of time to make sure that the parts are available and the two times that I visited here everything has been available and ready for pick up at the front desk. I actually have a mechanic that I work and he has a reputable reputation with the company as well so everything works out perfectly... availability and deals! The store is a little hard to spot from the road but if you have any GPS system it should guide you spot on! I used my Google Maps without worry. The shop is kind of small however they do have a few shelves of items that you can browse around to see if it's anything else that you need for your vehicle but they mainly specialize in imported cars. And store is pretty much for stocking items and not so much on the main floor. The building does appear larger from outside. No sugar coating here... they're definitely straight and to the point with you. A great group of guys. Parking is alongside the store on the street or there is parking directly behind the building. Be careful heading back on the main street... super busy area of Norfolk. They usually close at 6 during the week and a little earlier on Saturday...call ahead to verify. Oh and if you visit before I do be sure to check in and ask if their check-in offer is valid. Savings await - possibly! Have fun | enjoy life

Jay and Joel were a huge help. They got me the rubber elbow I needed in under an hour and helped me…read morechange it out after I struggled with it for about 10 minutes. Definitely good guys.

All I needed today was a new headlight bulb for my Mom's car. Easy, simple, quick. Maybe not cheap,…read morebut less expensive than having the dealer or the oil change guys do it.

This is a stand-up place for all your automotive needs! Not only is the pricing fair, but the…read morecustomer service is outstanding! I came in to purchase a cabin filter and an air filter today. Planned on You-tubing how to change them, but James, from NAPA, offered to replace them both for me free of charge! He was so pleasant and professional! He truly is an asset to this company! However, I would be remiss if I didn't give due credit to the entire staff at NAPA, as they all always greet me with a smile and an upbeat attitude despite being so busy at times! I highly recommend this business to anyone looking for a fair price and great customer service at all levels! Kudos to the crew here for their outstanding customer service!

I needed a new car battery so we stopped in here to have it tested…read more This spot will only do super fast and easy battery repairs. Nothing more. So bc mine has a little box and protective plastic cover - they wouldn't touch it. It's fine for quick in and out needs but it's not a store for any service you'd need. You'll need to go to Advance for that.

Tristen came out and patiently put my windshield wipers on! Sounds like an easy job but these…read morethings weren't budging!!!! Great service, great product!!! Thanks Auto Zone!! Customer service is still alive!!!!!!!!

Very nice guys to deal with. Honesty is at the core of your business. Have bought some quality…read moreparts at a very reasonable price. Definitely recommend these guys.

Been here several times in the past year. Sme of the best prices in town and if he don't have it he…read moregets on phone and checks around. Def will do buisness with them again.

Great service and great price!!! They even picked up my mower, told me everything that was wrong…read moreand fixed it in a few days!!

great quality of work. thorough and comprehensive. honest as the day is long. super nice son and…read moredad owners. highly recommend.