It has been 3 years since they installed and our electric bill is only the transmission charge. We…read morehad a few calls the first year with no need to call lately. We do have their self cleaning panels under NEM 2.

Go with another company, trust me. We signed a contract for a system to cover 154% of our usage…read more They switched the systems on us and the paperwork being submitted to pg&e says they only expect us to be using 30% solar. Getting them to respond is the biggest hassle. They also did a crappy job on the install. Among so many other reason, trust me, go with another company.

I've been using Poco solar energy for over 15 years and never once have had a bad experience. I…read morelike that they have a long time technicians who shut down and turn on your system during the seasons. Darwin for the longest time was my tech and had such a great time talking to him. His expertise was really wonderful. Darwin retired and replaced with such a friendly knowledgeable person. It is Poco's credit that they were able to replace Darwin with Ed. Ed had big shoes to fill and did it seamlessly. Really appreciate the quality technicians that Poco hires. It isn't cheap, but it is worth it. And the talent definitely justifies the price. Thank you Poco for caring about your customers and offering that small discount for the combo winter/summer rate.

1 star for poor communication. We contacted them Tuesday morning to ask for help with our…read moremalfunctioning solar system. The woman I spoke with said someone would be in touch to schedule a visit, but I never heard back from anyone. Still nothing by the end of the week, so it seemed like they just blew it off. So, much to my surprise, I got an automated email 'confirmation' this morning (Saturday) saying that Poco is sending a tech out Monday morning despite no verification that we even still need service. I responded to their email to cancel and left a message with their 'virtual assistant'. They made a very bad impression of how they do business, thinking they can just arbitrarily 'schedule' themselves to show up without actually coordinating with the homeowner. Given the other reviews also mentioning this sort of behavior, I would definitely think twice about using them.

I am a little overdue for writing this review. I got solar installed last year by Freedom and the…read moreprocess was pretty painless and I have had no problems with the hardware they installed. After talking to one installer I decided that it was required for whoever I gave my project to that I wanted them to be NABCEP certified (so that you can be sure they know what they are doing). Freedom passed this check. The other thing that put Freedom in the upper tier of consideration is that they were recommended by the guys who installed my roof (and did an awesome job). I felt confident that my roof would not be leaking after the install. The hardest part for me was deciding how many panels to install. 8 would cover my current needs, and 16 would likely cover me if I replaced by water heater and central heater with heat pumps, but it is unclear exactly when these systems might fail. So I split the difference at 12 and am still comfortable that that is the right choice for me (it is going to be at least 5 years before I replace one of them). Due to the NetMetering 2.0 deadline last year I was only able to get two quotes for a 12 panel solution. Freedom Solar was significantly below the other quote and they passed my other requirements so I pulled the trigger and signed a contract with them. Due to the backlog of installs of people trying to beat the aforementioned deadline they set my expectations realistically. But due to things out of their control they were able to move me up the queue by several months. Cool. The install went as planned (there was one problem but that one was on me). This was completed in 2 days, and turned on shortly later by PG&E. 15 months later the system is still working with no problem, and no leaks in my roof. And it sure is nice paying $0 to PG&E for electricity every month... My overall impressions: Responsive company, low-pressure sales, very good communications, and they do quality work. I would definitely recommend them.

If you are looking for a whole home battery backup system, RUN and look elsewhere unless you are…read morelooking for a push toward 100% solar. The sales rep, Kris R, keeps asking me for my TECO bill even though this is only needed for 100% solar conversion. I tried to explain to him I want battery but my wants were ignored. FYI, I got a quote for Tesla Powerwall and the 8 panels to power it, from another company within 15 minutes. Very poor experience from my end with the sales rep, Kris R focusing on sales commission rather than customer needs. DO NOT GET FOOLED BY THE SALES PITCH. 100% solar conversion needs your TECO bill, not a standby battery backup. If you do not believe me, just go to tesla's website and they can give you a quote online immediately. $16,100 for the Tesla Powerwall 3.

Extremely good communication. Delivered. Genuine, honest people. Just do it…read more Yep yep yep.

I wanted to wait a few months after our solar installation to see how the system performed before…read moreleaving a review, and I can happily say the production has been outstanding! My electricity bills are now incredibly low to practically non-existent, and I couldn't be happier with the overall results. Sheryl and Zach were fantastic to work with from start to finish. They are incredibly thorough. For example, when our original REC panels couldn't be sourced due to a production shortage, they quickly pivoted to Maxeon panels. Zach actually came out to measure my roof twice just to guarantee the new layout would fit perfectly, and they recalculated our system's capacity to ensure we got the best setup. A couple of minor issues came up along the way, but this is where their customer service really shined: During installation: A wire was left exposed instead of inside a conduit. When I pointed it out, Zach didn't hesitate--he immediately offered a great alternate solution to run the communication line seamlessly through the crawl space. The rest of the crew's work was impeccable, highly professional, respectful of our property, and finished right on time. Post-installation: A few months later, a communication issue caused the system to stop seeing loads from the main panel. I requested urgent help, and they had a team at my house within one business day. They worked directly with Tesla to get it promptly resolved. Solar is a huge investment, and you want a company that doesn't just disappear after they cash your check. Sheryl, Zach, and their team are reliable, prompt, and stand by their work. Highly recommended!

All of a sudden the panels at my mom's house stopped producing energy and I was in a pickle because…read morethe installer went bankrupt years ago. Because of the good experience I had with having Clean Solar install panels at my house I reached out to them to see if they would service panels installed by another, and thankfully they accepted the job. After some back and forth with their customer support, they remotely assessed that the inverter failed and they would install a new one for a reasonable price. Clean Solar employee Jose arrived early for the install and he was very polite and relatable. He replaced the inverter and did not leave until he made sure that the system was back up and running and production was being reported in the app. I recommend Clean Solar to anyone needing their panels serviced or to install a new system. Jose is an excellent employee and my mom had a great experience working with him.

This is my second time around with Clean Solar, and they are just as stellar as the first time, if…read morenot better and more efficient. We needed to add panels because we purchase an EV and needed more solar to offset PG&E. The impeccable experience started with Art the consultant, he gave 4 scenarios and explained in detail what each means and provided detail report including all the tech details and break even timing. To be honest, it was too much for me, I really just wanted pricing and how long it takes to install haha but was good to know he has such knowledge and I was confident he is looking out for my best interest. Then we had Patrick the PM, arrived for site inspection on time and courteous and explained the whole process. Then come the impressive installation team Luis, Alberto and Kevin. The 3 arrived on time and with smiles, just overall a great vibe from them. Luis walked me through the installation plan and gave a few choices taking into consideration aesthetics of the house and then got to work. 4 hours later, clean line, fine craftsmanship and symmetrical matching placement from last system is in place and ready to tangle with PG&E (attaching some photos) I really really can't recommend any higher to go with Clean Solar on your solar projects. Seamless is what you'll experience with them. Until next time Clean Solar!

We have had an Enphase solar installation for 10 years now, which has always worked beautifully…read more However, due to regular PG&E outages in our area (Fremont, CA), we decided to add a backup battery to the system. After careful research, we chose Highlight Solar (HS) to handle this installation. We chose the Franklin battery, and Highlight Solar came out to handle the installation in Nov 2025. Sadly, we had some serious issues with the functionality of our solar infrastructure, after the Franklin equipment was installed... the Enphase solar monitoring device (called Envoy) started having trouble communicating with the panels, and therefore would disable them. HS made a couple of different attempts to fix this issue (which was delayed when they went on vacation for a month), so I had to keep cycling the breaker for the panels every morning to get the system working for another day. Fortunately, they were persistent in pursuing the issue, and after returning from vacation in late January, Samir came out and spent a couple of hours on the phone with Enphase support, who suggested a possible solution for this issue. HS then had someone come out to implement Enphase's suggestion, and now my system is working solidly and reliably (Feb 2026). I'm glad HS didn't just give up on us; I'm sure they were just as frustrated as we were by this situation. We certainly didn't expect this to take three months to resolve, but it is working now.

We met with multiple solar companies and settled on Highlight due to both the great recommendations…read moreas well as our experience during the initial process. We asked a LOT of questions, then we asked more, and then some more. Ali, our salesman, remained patient and communicated thoroughly via email or phone, and at all hours even after we had signed the paperwork. The installation process was honestly better than the sales process. The combination of Chris (the foreman who found a solution for all our requests) and his team which worked in awful weather to get our project installed on schedule were amazing. Our inspection, and final handoff were handled by Samir, who answered even more questions, and made sure we were fully set up. From end to end we had a great experience with Highlight Solar and will recommend them as they were to us. Pro tips: If you get a battery you will need to store it until it is installed. Your solar data might not show up on the app for 24-48 hours after installation...don't panic, it will show up eventually and you will see the money you are not spending with PG&E.

Definitely recommending others! more than 5* for this…read more How I got them: Power wasn't getting through my solar battery gateway and I called my solar company who sent me an invoice of huge amount. Then I just google searched & found this company with 5* rating and thought of giving it a try. What happened: When I called 'Pacific Edge Electric & Solar' it went into voice mail, but within 2 minutes I got a text message - " we will be calling you in 10 minutes". I was so surprised by their fast response as I tried connected with other companies as well and never got response from them. Adem from Pacific Edge called me in few minutes and he asked me what's the issue. I explained him & he assured me that he will stop by within few hours. Then a representative called me and took the details from me. It was very fast moving service & response from their end. Their services: Adem texted me the time frame when he will be coming. He came & inspect everything max within 15 minutes and found the issue. Fixed it. & he explained me the issue - why it happened & how it needs to be fixed. Also he charged a nominal fee. I was extremely happy with his prompt service starting from responding me. He considered it as priority work & made it done.

After contacting several solar companies, we decided to go with Tokamak Solar (now Pacific Edge…read moreElectric and Solar) for our residential solar project. One of the main reasons we chose them was their ability to complete the installation before the end of 2025, which allowed us to take advantage of the tax incentive (we did receive the tax credit in 2026). Their pricing was also competitive. Overall, the project went well. There were some periods when communication could have been more consistent, especially regarding updates and timelines. However, whenever we followed up, they were responsive and ultimately addressed the issues. In the end, the project was completed in a timely manner, and when we encountered issues with the system, they did take care of them.

I can't say enough good things about Simply Solar. I did a lot of research and talked to a lot of…read morecompanies for getting solar and batteries put in my home in San Carlos. It sounded like some people have had disastrous experiences with certain installers, especially the huge national operations - I'm so glad I took those other reviews seriously and went with a local provider instead. Working with Simply Solar was a wonderful experience. Knowledgable, helpful, professional, proactive, responsive, honest, and most important - the system works flawlessly. They let me know of rebates and programs that helped me save more money. These guys are top.

DO NOT DO BUSINESS WITH THEM. This company operates in bad faith and will bait-and-switch you. I…read moreWILL BE REPORTING THEM TO BETTER BUSINESS BUREAU TODAY. We originally chose them a few years ago because they offered free solar panel removal and reinstallation when we eventually needed a roof replacement. The initial install went fine, but trying to get them to honor their contract now has been a nightmare. Bait and Switch: They are suddenly demanding a $3,600 fee for the removal. Even their salesperson admitted this fee was not indicated in our main agreement from 2021, but is now picking apart vague fine print (outside of our contract) to justify it. We have sent the contract over multiple times and asked them to highlight the language where it specifies this charge. Unethical leadership: Leadership is aware of this $3,600 gap, but they don't want to back down. Terrible Customer Service: They are dragging their feet and refusing to coordinate with our roofer, who has been consistently asking for dates to remove the solar. Ignored Emergencies: We explicitly told them we have an active roof leak and asked them to prioritize the removal so we could fix our home. They did not care. Once they finish your initial install, they will abandon you and refuse to give you the time of day. I am reporting them to the Better Business Bureau. If you are looking for solar, be very wary and look elsewhere.