Our 11 year old pom-poo ate something he shouldn't have on NYE and was really sick on New Years Day. We were a lil panicked and worried. We decided to take him in to the medical center at 1 am. To our surprise Cat was very friendly and welcoming, which made us feel comfortable leaving our pet there during a scary or emotional time. The whole team was very professional, super communicative, and comforting during each step of care. We are very grateful for this office and easing us through this scary process. They even let us FaceTime which helped ease our minds and help comfort our dog. Our whole family is very grateful to the entire staff that was working on our furry family member. Thanks!! Robert, Cat, Daniel, Ariana, Joe, Dr. Sadhu - highly recommended, Jane Harris and anyone I forgot. We're very thankful you are open 24 hours and you helped our pet come home. read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

I took my dog here when I first moved to Lancaster, to get his shots. The ladies in the front were nice and professional, and the shots were very cheap. The center was very clean and I like how they have an app to make appointments for when your dog needs a check-up or is due for shots. read more

I really want to thank the wonderful, compassionate technicians who where there when I brought my neighbor's dog in last night. She had been hit by a car but died by the time I got her to the clinic. I was able to spend some time with her and arrange to have her cremated and have her ashes returned to me. Constantly seeing trauma is difficult for techs and receptionists along with the shift work. So I really salute these employees who are there around the clock for pet owners. read more

Employee answering the phones Sunday (11/10/2019) describes me as "snappy" on my Patient Report over simply asking why an extra exam would need to be done on my dog after diagnosis post blood exam (Being that I am not a professional and unfamiliar with protocols). I actually thought the Vet who assisted me the day prior was polite, informative, and helpful; I think her name was Sosa but I'm not sure. Based on trailer park queen's big mouth I'm rating 1 star for blatant unnecessary unprofessional behavior. Needless to say I found another Veterinary clinic where the staff seem alot more educated, respectful, and with non-inflated prices. One star is also for being very expensive and it not reflecting in overall quality. read more

AV Veterinary Center - Display of blatant unprofessional behavior in description of phone conversation with an employee - Veterinarians Near Me - Lancaster, California

I took my cat here to get a simple blood test because he has diabetes. The doctors and staff were nice, but I waited over 3 hours to get the test. Far too long for something so simple. I also don't care for their policy of making owners pay for services before the pet is even seen by a vet. It sends the message that what they most care about is your wallet. This is an offensive business practice which I have never encountered before. Unless there is an emergency I won't be going back. read more

They provide a critical service being open 24 hours in the Antelope Valley. Driving to Bakersfield or Santa Clarita with a rattlesnake bit dog in the middle of the night or on a Sunday is a death sentence. AV Veterinary Center is not my normal vet. My dogs seem to only have emergencies when my regular vet is closed. The first time we were there our elderly beagle Maggie apparently had a stroke at our home. She didn't make it, but they did their best. The staff were beyond kind. They even took the time to notify our regular vet in Tehachapi. Our second visit is happening right now. Our young beagle Charlie had a run-in with a Mojave Green rattlesnake in our yard about on Monday night (today is Wednesday). My daughter and I rushed Charlie from Mojave down the 14 to their office. We called enroute to tell them what was going on. They had a tech meet us at the door (because of Covid). They took him right in and administered antivenin. We waited in the parking lot and a tech came out to get all his information. They updated us a few times and then sent us home. They've been great about calling to update us twice a day. Charlie is doing much better. I'm hoping he can come home tomorrow. Thank you, thank you, thank you AV Veterinary Center. read more

today is New Year's Eve my three-year-old Frenchie hurt himself. This was the only veterinarians office that was open within 100 miles of where I live. They are knowledgeable patient and great with the animals will be switching veterinarian offices as soon as my old office opens. read more

I give this place zero stars. Although the vet services may be OK, the handlers are incompetent, liars. They lost our dog while walking her after an enema. She supposedly got startled and slipped out of two cinch leases. Don't take your pet here if you ever expect to see them again. read more

So our cat Charlie was having a hard time breathing. It was diagnosed as an upper respiratory infection and thus needed medication to treat it. Thankfully she's doing better now. All that being said, let me get to the review. Upon walking in we were greeted by two very nice front office receptionists. They showed genuine concern for our cat and immediately got us into a room. Our tech Ashley popped in quickly and got all the vitals. Not only was she efficient but friendly and showed genuine concern. Ashley made what would have normally been a worrying visit to the vet a lot easier to handle. She talked to and treated Charlie as if Charlie was her on cat. It's hard to find good techs like her. When the doc came in Ashley gave him all the info he needed to make the appropriate diagnosis. Thank you to everyone that helped Charlie. She's getting better everyday and if she wasn't a cat that hates everyone (including us) she'd say thank you herself. read more

If I could give negative stars I would. I took my 1 year old husky here as she had gotten bit by a spider/insect of some sort and had gotten an abscess. I was the only person in the waiting room and had to wait over 2 hours for a doctor to arrive and look at my dog. They never shaved her or examined her wound. Just had a nurse come in with a bill saying it would be over 1600 dollars. When I asked the nurse what she had she couldn't explain it to me and had to look on her phone to try an explain the issue. I advised that for a bill that high my dog should be inspected by a doctor and should be able to take the time to explain to me what exactly is the issue. Long story short the doctor was never there they just wanted to overcharge. I asked if this is life threatening they said not immediatelyso I took my pup to another place that charged only 400 dollars for everything. It's unfortunate for people that have emergencies and couldn't risk taking their dog someone else because this place is scam. I was still charged 25 dollars for them to "look" at my dog. Didn't clean the wound or anything. Also this place is on the edge of getting their license revoked so do not take your dog here along with two clinics in Santa Clarita!! They are unprofessional and have been on probation in the past pet negligence!! read more

AV Veterinary center has always taken good care of our pets Everyone is very friendly and concerned about our fur babies. The Vet is so knowledgeable. I would recommend to everyone! read more

I do not recommend this Vet, they do not diagnose the issues correctly, same digestive issues twice, not treated correctly and billing 4 k in two emergency visits within 60 days. Prescribed the usual healthy food, Amazon was not given authorization by this clinic. Do not even have the courtesy to respond to phone/ messages, no return call. They want a visit so that they can squeeze more money after we had to go to the clinic to get a answer. You are a business, run it as a proper one. Fix your vet clinic before I trust you with meeting the needs of your patients. read more

I took my foster kitten here because I suspected he ate something that may need to be medically removed. They had us wait for 8 hours (I should have left but kept thinking we'd just have to wait somewhere else too so we might as well 'stay in line'). When we were finally seen, the vet dismissed my concerns and told me he was constipated and would need to stay under their care to the tune of several hundred to over a thousand dollars and when I tried asking questions and was skeptical about him needing hospitalized care for this, the tech was sent in to work me like a used car dealer. I agreed to an enema, which I doubt was actually done, and took him home and gave him some pumpkin and he pooped the next day. Since my experience I've heard loads of horror stories about this place and that the vet lost his license. Please be very, very wary of taking any animal here. read more

Arrived just after 7pm on a Sunday. Website and sign on door said they are open, but the lady who answered the door turned us away saying vet is busy. read more

I understand this a vet hospital but took my dog in receptionist said an hour wait before you knew it we waited 4 hours the receptionist staff took 3 dogs in before us. And people were leaving as we were still waiting to be seen. It would be nice that these vet hospitals would take the dogs that don't have an emergency and get them in and out. I really like them took my dog last year had to put her down. They were friendly and very considerate to our needs but this time not to happy!!!!2. read more

WORST SERVICE EVER (or lack there off) They claim they are 24/7 but their doctors never show up. I took my dog today at 7:00 PM for an emergency and was told that the Night Shift doctor never called so I was sent back home at 9:00 PM (after waiting for 2 hours outside in the parking lot) without seeing anyone. The lady that was talking to us was rude and offer no help, only repeating that the doctor never answered their calls. The "day shift doctor" left quickly after his shift ended (showing that they don't care about our fury family) Now I have a dog with a lot of pain and nowhere to go. They are USELESS. Trust me, I am not making this up, they are that bad. USELESS. read more

They're great people, doing great work. I appreciate them being around . They continually put themselves out there, and it's noticeable how caring they are. read more

I'm still shocked after leaving a bad review, I never got a response from the owner or a staff member. That really shows that yalls customer service is still horrible from when I brought my dog in and lost him and you guys were trying to charge me $4k for blood transfusions and treatment but once I said I couldn't afford that even with care credit, the female vet that night lead to the conclusion of "he's not gonna make so i highly recommend euthanizing him".. and you wonder why customers bark back at you... bc you guys are ridiculous in service and prices. read more

Came in with my cat for the first time. I was seen 40 MNS later than my appt time. I was not informed of the cost, and every time I asked I was told they will tell me at the end. I was advised to use a type of shampoo for my cat and was charged for it. I was told it would arrive the following day and to expect a call. I did not receive any calls. Today, the rep over the phone kept me on hold for a while twice. Had to do some digging to find what I asking her about, and finally said they do not have it yet in stock, possibly delayed because of the holidays. She could not give me a time frame since their inventory person is not there. Why charge me for it then? I am disappointed that their customer service level. I will be getting my shampoo and finding another vet center to deal with. read more

I want to give zero star to this vet if I could. I had the worst experience today visiting this vet. First, my appointment was 2pm, i arrived at 1:50pm but they didn't see me until 4pm! I waited for two hours, just for a 5 minutes annual checkup. Whenever I asked, they told me "you are the next", for the entire two hours. The ladies sitting next to me felt so bad for me and asked them for me when they could see my dog, again they just ignored the question and walked away. What's the point of making an appointment then ???? They could have told me to just walk in, it will be a long wait anyway. Second, I had to file an insurance claim for my other dog and left the claim form to them two weeks ago. After numerous phone calls and two office visits, they still wouldn't fill out the claim form for me. I had to threaten them if they don't finish the form for me today I won't leave. And they did it after that. It literally only takes 30 seconds to fill out that form. Third, after my dog's annual checkup I told the doctor and the front desk I need the medical report of the checkup. That's why I'm here today. But they gave me a piece of invoice only for the visit. I had to drive back to ask for the report. Maybe other pet owners had good experience with them and they definitely ignored me completely and treated me terribly. I will NEVER go back to this vet Ever. read more

They say they care about you and your animals but they don't. They killed my family dog and lied to our face. Performed a procedure other than what we agreed too which ultimately lead to his death and was operating on a suspended license. They took a piece of our family away and had no sympathy. read more

I brought my dog Scruffy here for the first time and was greeted with utmost respect by Amber. Amber is definitely a people friendly person and kind. My nurse was Kyra and she was very compassionate and concerned about my dog Scruffy. Scruffy will definitely continue to go here as well as my other pets.. Thank you Amber and Kyra for your hospitality. read more

AV Veterinary Center saved our dogs life. I cannot express how grateful I am for the wonderful team here. Every single person my husband or I talked to, they were so thoughtful, accommodating and personable. Our 2 year old German Shepherd, Axel, had to go into emergency surgery Friday night (10/23) and they acted fast, professional, and efficient. This is the best experience I've ever had with a Vet. When my husband called them Friday night on the way there they knew exactly what was going on and what to do. Again, I can't thank this amazing staff enough. Axel is family, our first (fur) baby and the best brother to our baby girl. Thank you AV Veterinary Center, Axel is back home, happy, healthy, healing and cozy! Our hearts are full again thanks to you all! read more

AV Veterinary Center - Veterinarians Near Me - Lancaster, California

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There are wildly different opinions on this vet. All I know is that 2 days after the wrong surgery at Mission Animal Hospital, Dr. Sandu saved my cats life. I brought him in already dying. He was completely blocked in his urinary tract, now had pnuemonia and had less than 50/50 chance of living. It cost a LOT to save him, but they took him into surgery after seizing and had a very low body temp. He was dying. They even lost him on the table, but were able to bring him back. He was in a cone of shame for almost 4 weeks, poor baby, but he is now happy, healthy, and playing again. He was only 7 yrs old. It cost me so much, Im refinancing my house. I might not ever go that far again, but everyday that I wake up with him and the other cats curled around me, I don't regret my decision. Thank you, Dr. Sandu and all.the caring staff read more

I came in the hospital with a friend and the receptionist Michelle was very compassionate, professional and friendly with everyone. She did an amazing job. read more

I found a Pigeon in my pool 3 days ago it was faced down with it's wing broken and the perpetrator hawk flying overhead,I thought it was dead but it started moving when I picked it up so I fed it rice and put water down for it in a show box kept her warm and in my dogs cage overnight, I called your office the next day and brought her in I was told you would try to find the club it belonged to and I was just wondering what happened to it ? Either way I want to thank you for being open to taking birds in I had called 8 difrent vets and they all said they couldn't take birds .I apreachiate it very much. read more

AV Veterinary Center - The feathers felt like fur - Veterinarians Near Me - Lancaster, California

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UPDATE: My current 5 star review stands, if I could give 10 stars I would. Whether coming in for a well care visit or emergency this office is outstanding. Dr. Sandhu takes such amazing care of my babies, always calming my nerves when I worry, explaining everything, and even checking in with me to make sure they are ok when they go home. I am so fortunate to have found this office. It is nice to be able to see YOUR OWN vet at 1 am, and have virtually every service available. Their vet techs are so compassionate and absolutely love what they do and it makes a HUGE difference in the quality of care. I have to say that Andrew has been there for my babies through so much lately, always makes sure to call with updates, and gives me tips on easier ways to do things at home like getting my diva dog to take his pill. We have referred several of our friends to Dr. Sandhu and all have had nothing but wonderful things to say about himself and his office. read more

AV Veterinary Center - Well care check up with Dr Sandhu - Veterinarians Near Me - Lancaster, California

My dog is howling in pain and they're supposed to be a 24/7 vet. Yet once we get there they said they don't have a doctor working tonight!!!! How?!!! I don't understand!!! read more

DO NOT BRING YOUR BELOVED PETS HERE. Worse veterinarians ever. Took my dog in for teeth problems over $1500 later and 3 visits and they still can't get it right all they want is money. They might have a cheap office visit but that's it they do a half butt job to keep you coming back to pay more. I will be finding a better vet somewhere else. read more

I see so many negative reviews on this site. I'm going to add another one. Last Thursday's they examined my dog. She had a seizure for the first time . They ran blood test ! X-rays on her but could not tell me way she had a seizure. My dog stay over night at the Vet. The next day they told me to just watch her if she has another seizure to bring her back. Keep in mind my dog never had a seizure before . Today I took my dog back to the Vet and explain to them, my dog is breathing heavy, and seems wobbly when she walks. They kept her all day and the out come was she needed to be on seizure medicine. They inject her her with some seizure medicine and gave me some pills to have her start taking tomorrow. We went home two hours later my dog was having a hard time to breath her eyes seem glaze over. I rush her back to the Vet. The doctor says her lungs were find that maybe the meds made her over react. 10 mins later they told me they need to do CPR. My dog did not make it . The doctor came out try to justify that medicine he gave her should her been the right dosage. I thought that it was weird he was trying to give me excuses. I was not blaming him . Fast forward I ask them if they could take care of the fee for the cremation since I just pay them over 2,000. Than a office manager came out very sassy, and not caring or understanding . Instead she was very cold. Told me that in need to pay for the cremation and CPR. I told her there was never a fee discuss of a CPR She claims there was . I'm like no I was in the room . Make a long story short . I know there a business . But sometimes you just need to do right by the customer. I will never come there again . They need to take some ownership and be more sentimental to people when they lose a loved one in the family! read more

AV Vet Center was amazing and so sweet to me and my dog! I came in on a Saturday, walk in only and happen to get very lucky with no wait. All the employees were so warm and welcoming to myself and my pet, she can be a bit scared in new places. They made it a great experience, and made me feel better about my pets condition. They explained everything to me in detail, and was confident enough to handle the aftercare instructions on my own. Will of course be coming back! read more

all they care about is taking your money they have no care if your pet dies or not all that maters is you pay. this business needs more training and better staff. we took my dog there to get checked out and found out she had stones in her bladder. they said it would be a easy surgery and said it had been done meany times. they had put a new surgeon to do it on her and she died in the hospital. they should not put untrained surgeons on dogs who need surgery and expect her not to die. and they still charged us $7,000 just to walk out with no dog and all because they were in trained. I recommend you NEVER take any animal you love here for any reason. they also got back to us with the results of how the stones started over 3 weeks after she passed. read more

amazing place. They can be busy. Waiting is not bad unless your in a hurry. Every is friendly, professional, kind and very helpful.

Well my poor dogs were attacked by a neighbor dog. Realized he had puncture wounds so OMG here we go to the Vet. The ladies there are the BEST. Crystal our vet tech was so nice and friendly, very compassionate. Dr Sosa is an animal lover. My daughter and myself were very happy with their level of care. Top Notch. Thank you!! read more

AV Veterinary Center - Dog bites - Veterinarians Near Me - Lancaster, California

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Vet techs are awesome. Saw two different vets here both times they didn't even come down to my dogs level to check her out or get a heart rate. Doesn't seem like they care.. I wasn't comfortable taking my girl back. They also upcharge like crazy! read more

Brought my bleeding out dog to come and be seen by the vet as an emergency. I held him in my arms bleeding and was told to go to another hospital since they where "booked" completely at 10:30pm. No other pet owners to be seen anywhere and the parking lot was empty. They couldn't take 15 minutes and give my dog some medication to ease the pain. I would've paid the cost but wasn't even let through the door. Was turned away and sent to another vet which had already closed! You are better off traveling to Los Angeles to get help then coming here or take it into your own hands and give your pet the best aid possible. This place is not a 24/7 animal hospital. read more

I'm giving this clinic a 2 star rating because it is not 24 hour care as it claims to be. My dog had an emergency at 3:30am and there wasn't a vet in until 6:45. Unfortunately my dog was unable to recover from their emergency due to how long we had to wait to get her care. However, I would give the staff 5 stars. They were so kind to us and to our animal in her last moments. They truly did everything they could once we were able to get her seen by a vet. read more

Absolutely terrible place, wouldn't even take a look at my dying dog. After they told me to go somewhere else, I took my dog outside, and she really wasn't feeling well and started laying in the parking lot, and I was begging them to come out and help but they didn't. And the saddest part is I'm a child and they wouldn't even come out. Definitely don't recommend. read more

AV Veterinary Center - My dog in their parking lot, and them refusing to come out and help. - Veterinarians Near Me - Lancaster, California

If I could give zero I would!! DO NOT TAKE YOUR PET HERE!!! Yes their license was taken away!!!!!! https://signalscv.com/2021/04/veterinary-medical-board-removes-scv-veterinarians-license/?fbclid=IwAR2JW9TyYrXYJmkFzyX3qmWOUYOOsC2oWpPU59csC58aX4TYSu76AFRIyRA They are terrible & just want your money!! I went last Sunday. The girl told me an hour wait three hours later they take my dog in 45 minutes later they tell me they want to keep him overnight fluids bloodwork x-rays $1800 I say no thank you I'll go to my vet in the morning. Vet the next day is $380. read more

If you have a true emergency with no other options. As in the other two emergency vet clinics in the area are closed. Then come here. But. Expect to wait a very long time. Expect to be spoken to like you're an idiot. Expect zero patience and compassion from the staff. They all seem miserable with their job and take it out on customers. As I sit and wait to I hear about my kitten. It's been over two hours and still no word and when I call they tell me to wait. I have witness multiple techs come and speak with customers with distain and attitude. For what this place charges they should be much more kind to everyone they speak with. I'm highly disappointed and hope the people here find some kind of inner peace because the misery is palpable. read more