Hired Penn Valley Engineering on March 23, 2026 for a structural engineering inspection and…read morenarrative report (SEN) at an agreed fee of $785. Inspection was completed March 26. Report was due within 5-7 business days per the written agreement. On March 28, I received Invoice #4534 dated 03/26/2026, showing a $0.00 balance due and stamped PAID -- Penn Valley's own invoice considered the account settled at $785. Buried in the invoice fine print was a "$50 charged for returned checks" -- the first mention of any such fee, appearing after the contract was formed and after the check was issued. When the check did not clear, Brad demanded $870 -- $785 plus $85 in fees. This contradicts his own invoice which states $50, not $85. Neither figure was disclosed in the original agreement. Pennsylvania law (18 Pa.C.S. § 4105) caps returned check fees at $50 and requires the fee to be conspicuously disclosed at the time the check is issued -- buried invoice fine print sent after the fact does not meet this standard. When I questioned the $85 fee, I was told "if I have to explain what is involved when this happens the price will go up." I paid $820 via Zelle on April 3 -- the full $785 plus $35 as a good-faith accommodation. As of May 4, 2026 -- 40 days after the inspection and 31 days after full payment -- no report has been delivered and no communication received. I paid promptly. I cooperated fully. I have received nothing.

When I first called Penn Valley Engineering, Brad was friendly and unrushed and asked lots of great…read morequestions, and took time to understand our concerns about the house we are looking to buy. At the actual inspection, Greg walked me through every detail of the structural issues of the house and the potential remedies, and even pointed out a couple of other things the general home inspector had missed. After the inspection, Brad called me right away to go over what we'd learned and make sure I understood what we needed to do with the information with regard to negotiating with the seller. Brad knew we were under a time crunch, so they both went above and beyond to get our report to us ASAP. I appreciate their time, their consideration, and their expertise and we'll be recommending them to others we know who are in similar situations. Thank you Brad & Greg! When I first called Penn Valley Engineering, Brad was friendly and unrushed and asked lots of great questions, and took time to understand our concerns about the house we are looking to buy. At the actual inspection, Greg walked me through every detail of the structural issues of the house and the potential remedies, and even pointed out a couple of other things the general home inspector had missed. After the inspection, Brad called me right away to go over what we'd learned and make sure I understood what we needed to do with the information with regard to negotiating with the seller. Brad knew we were under a time crunch, so they both went above and beyond to get our report to us ASAP. I appreciate their time, their consideration, and their expertise and we'll be recommending them to others we know who are in similar situations. Thank you Brad & Greg!

When you go to their website they have links to a Contact Form that does not take you to a Contact…read moreForm. Instead it just recycles the same page over and over. Now most will say "You know you can just call them." And my response is "Oh so you like companies that say they offer something and they do not really offer the items?" It's as if everyone's ok with a business motto of: We tell you what you want to hear but we don't deliver what we said we would." That matters. The answer to the other question "Why not just call them to tell them?" Because I have calls out to 10 other business websites about problems on their sites. People just do not give a crap anymore. There are broken websites everywhere.

If there were 10 stars I would give them that!!! The custom…read morerailing job they did for my row-house front is a true masterpiece! This custom creation demonstrates true craftsmanship in the art of iron! We are beyond pleased with the professionalism, and talent of this company! Great teamwork HIGHLY RECOMMENDED!!

I knew when I bought my house less than 2 years ago that the back wall would need to get redone and…read moreI was finally ready to tackle that project this year. I contacted several masonry companies to come out and give quotes and ultimately went with Over the Top. Brian was extremely communicative and responsive through the whole process! He even helped me hire another company to get my window capping done before they did the stucco. The crew that came out to do the job was great, Bob the foreman was awesome and very knowledgeable. I kept Brian updated through the whole process and he kept me updated on their end too. We had a few minor delays due to supply shortage and rain but the crew stayed on top of everything and completed the job in 4 working days. I had a minor snafu where the stucco wasn't fully set yet and got a little borked from my a/c unit dripping, and Brian sent Bob back out to do a very quick touchup on that small area. Great customer service from start to finish! And look at these amazing results!! I can't believe this is the same house, I am so happy with how it turned out and now I have a beautiful water-free wall! Thanks to Brian and the team for an amazing job!

I just had these guys install a French Drain system for me and they were amazing. They were very…read morepunctual and hard working. I would highly recommend them.

We have been using Reliable Iron Works for years for our rentals and retail rehabs. They can…read morefabricate anything from simple exterior railings to gorgeous contemporary interior railings. Their prices are reasonable and they are responsive and have a good turn around. We loved be working with Jennifer and Sam at this company!!

The above photos are of removable custom steps installed over Bilco doors enabling me to enter and…read moreexit my house safely. I originally had iron steps which lasted many years but when they start rusting it became very dangerous, so I decide that have the made-up in aluminum. From ordering the steps, the installation was more quick than I had expected and much faster than other iron fabricators offered. In addition, the cost was very fair and the installation was exact. Also the gentleman that I worked with were knowledgeable, professional, and very respectful. I also had a custom handrail made for my two steps in the front which turned out perfect, and as I had described to them. I highly recommend Reliable Iron Works and I will definitely go back to them for some more projects that I have planned.

Definitely do not recommend this company, I had a vinyl fence put in and the guys busted my…read moresprinkler system, installed the fence on the inside of my sprinkler heads leaving my sprinkler system to water my neighbors lawn not mine , then we asked for 2 sections of the fence to not be concreted in because we wanted to be able to remove a post because we needed to have access for a large shed and it was concreted anyway, the fence is not level, some fence sections higher and lower in some areas, looks awful, just unhappy.

Great people. Responsive, reasonable price. Definitely recommend for any fence project.read more

Great, high quality workmanship. Needed sidewalk repaired in front of Philadelphia home. These guys…read morehave years of experience and are true professionals. Very friendly crew.

Had a great experience with them- they were fast, efficient, honest, and fair, (and super clean)-…read morethey did an excellent job with repairing a damaged concrete patio in a matter of a few hours- they even helped to fill in a crack on my front porch at no added cost. Would definitely recommend/use them again.

Brian was great,, however they didn't have what we needed, but I will say this,, I would recommend…read morethis company to everyone!! Professional, nice, and they don't try to sell,, just to sell. For me that was huge!!

I've ordered from Guida many years ago. That experience was amazing . So amazing I reached out to…read morethem almost 20 years later to install a new entry and security door in my current home. Unfortunately this experience was not amazing. The price is exorbitant but I justified it in my head because it's supposedly a life time warranty, I received way too many calls and texts to upsell (tint. Hardware, door quality, trim etc ... The quality of the final product is excellent, just not want I envisioned. Would I recommend them to my family and friends ??? I can't say that I would based on my experience this time

Our community paid this company 12 grand to install a retractable gate for our parking lot. After…read moreseveral breakdowns within the first few weeks of operation, they would send subcontractors to fix it who would often no-show for the appointments. The day after our one-year warranty expired, the gate stopped working completely and Delta would not answer the phone or return calls from members or our community. We had to contact a different company, who showed us that the installation was actually defective as Delta installed a bar that was too short, and as a result could not keep a vital component in place properly. Now we have to pay for a costly repair and our lot is wide open for creeps and bums to skulk around late at night. In the last week we've had a break-in to one of our cars, and a criminal on the run attempt to ditch his gun. Thanks Delta!

I needed new railing for my entire door. Extremely…read moresatisfied! It was exactly as the picture of the model that I requested! fast service and very decent price compared to other offer that I got from other. Would definitely recommend those guys!