Taylor was fantastic! She was extremely thorough and did an amazing job. I would recommend her if you're looking for a new stylist.

I was referred to Caroline by my best friend, who spent years searching for someone who could truly perfect a short bob with a stacked back, and Caroline absolutely nailed it. Her haircut and color were incredible, which immediately gave me the confidence to book my own appointment. I have long, layered hair, and from the moment I arrived, [[HIGHLIGHT]]Caroline was so engaging and attentive. She really listened to what I wanted and was patient throughout the entire process.[[ENDHIGHLIGHT]] She did my roots, balayage, haircut, and blowout. I couldn't be happier with the results. [[HIGHLIGHT]]I especially appreciated that she didn't overcut and checked in along the way to make sure I was comfortable with the length.[[ENDHIGHLIGHT]] She's also incredibly efficient, never rushed, but very intentional with her time, which made the whole experience feel smooth and relaxing. I felt truly pampered, and the little add-ons made it even more special. The salon itself is beautiful and luxurious without feeling pretentious, and everyone there was so welcoming and kind. I've already booked my next appointment and would absolutely recommend Caroline to anyone looking for a stylist who really listens and delivers amazing results! read more

[[HIGHLIGHT]]Unfortunately, my experience at the salon ended on a very negative note, prompting me to write this review.[[ENDHIGHLIGHT]] I never expected to feel this way after 4 years, during which I worked with two different stylists. The first stylist is no longer there, and the reasons for her departure weren't shocking to read in other reviews. My second stylist, Jessica, had always been pleasant & professional until the last visit when she unexpectedly assigned the task of removing my bleach to another staff member. This person accidentally sprayed bleach into my eyes while rinsing my hair, & I realized too late that Jessica was not the one handling my treatment. She had delegated this critical part of the process without consulting me, which was completely out of character for her. [[HIGHLIGHT]]I confronted Jessica while she was attending to another client, expressing my dissatisfaction with her decision to let someone else take over without my consent.[[ENDHIGHLIGHT]] This was a departure from her usual practice of managing the entire process herself. When the manager approached me, she presented an incident report and inquired if I needed medical assistance, which I declined due to potential costs. I requested the salon's insurance information, but she refused to provide it, insisting she couldn't give me money, which I never asked for. Her inability to handle the situation appropriately further highlighted the unprofessionalism I encountered, leaving me frustrated and disappointed with the salon's management. It's common knowledge that businesses maintain insurance policies to shield themselves from liability. [[HIGHLIGHT]]My boyfriend asked the manager if she could provide cream for my face in case the bleach caused irritation, but she responded rudely, stating she couldn't help.[[ENDHIGHLIGHT]] Prior to that, while waiting for me in the lobby, he was informed that phone calls were not allowed inside & that he needed to step outside. [[HIGHLIGHT]]Ultimately, she asked us to leave the premises, displaying a rude & anxious demeanor, even threatening to call the police.[[ENDHIGHLIGHT]] Such behavior is completely unacceptable, especially after an incident where bleach, water, and shampoo were splashed into a client's eyes. I cannot recommend this establishment under the current management. It's disheartening to see individuals cut corners in their jobs, passing responsibilities to less knowledgeable staff, which ultimately harms clients. [[HIGHLIGHT]]We requested that the manager have the owner contact us, but that call never came.[[ENDHIGHLIGHT]] Sincerely, Alicia Valdes ----------------------------------------------------------------------------------------------- The owner's response to this review is below, along with my reply to clarify a few points. It's important to ensure that all communications are clear & straightforward, addressing any misunderstandings directly. Rebekah N. Business Owner May 11, 2026 (Rebekah) Alicia, we have tolerated your behavior far longer than we should have. Years of complaints, manipulative behavior, attempts to get free products/services, and creating issues at appointments have made it clear that you are not a client we are willing to continue accommodating. No one here wants to do your hair..its exhausting. (Alicia) Rebekah, there is nothing about me that should be tolerated; rather, you should have felt privileged to have me as a client. If you're referring to Courtney, your previous stylist, she consistently quoted one price but charged another. I have been the one enduring poor service, despite paying the inflated rates. I've seen your numerous negative reviews about this misleading practice affecting other clients as well. My experience with Courtney was particularly disappointing; her haircut made it seem like a child had taken over. During one appointment, she left bleach on my hair longer than necessary, ignoring my complaints about scalp burning while she took a lunch break, which ultimately resulted in a burn. I overlooked three unsatisfactory services from her. This is why I decided to give your salon another opportunity with Jessica. The "free" service was actually a donation to my non-profit organization, not for my personal benefit.(Tax Deductible for you). I did not request any "Free" products, but I did ask for a birthday discount both a month before and after my birthday, which was denied each time. [[HIGHLIGHT]]I also referred my boyfriend to your salon and inquired about a possible discount for us. Although I was told yes, we ultimately chose not to go ahead because of the way you treated us.[[ENDHIGHLIGHT]] (Rebekah) Attempting to sneak back into the salon under another another name after being dismissed was deceptive, inappropriate, and honestly embarrassing. No one on our team is willing to service you moving forward. (Alicia) My mother booked an appointment, which she transferred to me. (Rebekah) You are no longer welcome at either of our salon locations. Stop contacting us, stop attempting to book appointments, and STOPPPP showing up at our businesses. (Alicia) I won't. Shame on you & staff! read more

Kayse is fantastic!! she gets my hair right every time with no issues and in record time. love it!

[[HIGHLIGHT]]Katie, THE Tampa Bay Red Head and Copper Specialist, is an amazingly talented stylist.[[ENDHIGHLIGHT]] She takes great care, very professional and very thorough. Salon Norrell is a beautiful, high-end salon with well trained staff. Highly recommended!! read more

AVEDA Salon Norrell - Katie, The Tampa Bay Red Head and Copper Hair Specialist - Hair Salons Near Me - Tampa, Florida

********PLEASE READ********* This salon has absolutely no human decency! I made an appointment for my wife and daughter and they received haircuts on two separate occasion. after the second, we made a third appointment a week before a vacation we planned for my daughters birthday. I called to verify about a week before the appointment and was told everything was good to go. The next day, my wife gets a text message saying her appointment was canceled because we didn't keep a credit card on file so they could charge us a cancellation fee if we didn't show up. Not one salon employee ever told us we were required to keep a credit card on file. They scheduled our appointments on three different occasions, verbally confirmed them, and then didn't even have the decency to call us before they just canceled our appointment right before my daughters birthday. I asked, "why did you book the three appointments and confirm then without telling us it was a requirement to have a credit card on file" and the only answer they provide is to tell you "I'm sorry, but that's our store policy". What a terrible way to treat another human being. read more

Lina is AMAZING ! My highlights always come out PERFECT, blended, bright, and exactly what I ask for every time. [[HIGHLIGHT]]Not only is she incredibly talented, but she also creates such a comfortable and fun experience every appointment.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]I always leave feeling refreshed, confident, and obsessed with my hair[[ENDHIGHLIGHT]] read more

AVEDA Salon Norrell - Hair Salons Near Me - Tampa, Florida

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This salon is beautiful, impeccable and comfortable. [[HIGHLIGHT]]The staff is extremely helpful and pleasant.[[ENDHIGHLIGHT]] I highly recommend Lina who is my stylist and she does an amazing job with color and styling read more

[[HIGHLIGHT]]Had an amazing experience with Katie![[ENDHIGHLIGHT]] [[HIGHLIGHT]]So happy with my color every time I'm able to book with her![[ENDHIGHLIGHT]] read more

AVEDA Salon Norrell - Hair Salons Near Me - Tampa, Florida

[[HIGHLIGHT]]Allyson Zaranski is the best![[ENDHIGHLIGHT]] [[HIGHLIGHT]]I had an appointment with her for an edit. I was feeling a little nervous. She validated how I was feeling and was very professional.[[ENDHIGHLIGHT]] She did an incredible job with my hair. I'm very pleased with the outcome. Highly recommend her! read more

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[[HIGHLIGHT]]Love my hair stylist, Olivia! She is detailed and always makes my hair look great.[[ENDHIGHLIGHT]] The facility is clean and inviting. I have been getting my hair done here since for years and have always left with happy, healthy hair! read more

[[HIGHLIGHT]]Lina is amazing and she has done my hair many times.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]been with her since the beginning!!![[ENDHIGHLIGHT]] book with her read more

AVEDA Salon Norrell - Hair Salons Near Me - Tampa, Florida

I highly recommend Jesalyn for your next hair appointmen! she does wonders with hair! Perfect finish all the time.

[[HIGHLIGHT]]Taylor was incredibly talented!![[ENDHIGHLIGHT]] Love my Keritan and color will definitely be back to her

Beautiful pampering experience. [[HIGHLIGHT]]Rose is so attentive and listens well to what I want.[[ENDHIGHLIGHT]] Always does a great job and makes me feel comfortable the entire time. The atmosphere is clean, relaxing and welcoming. Plus, Aveda hair products smell amazing and leave my hair feeling healthy and refreshed. read more

Great service and very talented artists. [[HIGHLIGHT]]I will definitely come back for my haircut and color.[[ENDHIGHLIGHT]]

[[HIGHLIGHT]]Katie was SO GOOD!! I love her she does my hair so well!![[ENDHIGHLIGHT]] it's so cute inside, I've been going for multiple years and will come again! read more

[[HIGHLIGHT]]Rose was great and the salon was a good location.[[ENDHIGHLIGHT]] I will definitely come back again soon

Each time I come to this location, the price is higher than what is quoted on the phone. This time, I recorded the conversation, confirmed my requested services and the prove multiple times and explained that when I come, I am charged higher than what I am quoted over the phone. Each time, there is a reason for it and I pay the higher amount. I am now posting about this and warning other patrons. They will charge you $25 to blow dry your hair without quoting this on the phone if you do not get your hair cut with your color service. The ladies do a good job and I like aveda products but this is not an acceptable practice to me and I want others to know and be warned. read more

I go to the Carrollwood location, and Aveda has been the only place I've trusted with my hair for the last 7 years! The salon itself is gorgeous and makes getting my hair done feel even more luxurious and special. [[HIGHLIGHT]]I've worked with 3 different stylists, all of whom are incredibly kind, patient, and knowledgeable and make the experience complete![[ENDHIGHLIGHT]] read more

"Absolutely blown away! Finding a new stylist can be nerve-wrecking (my hair dresser of 22 years retired), but @Kristen.Aveda.Norrell made it effortless. From the moment I sat in her chair, I knew I was in expert hands. She took the time to really listen to what I wanted and delivered results that went beyond my expectations. My hair has never looked -- or felt -- better! The cut is edgy, the color is vibrant, and the overall experience was relaxing and enjoyable. If you're looking for someone who's not just talented, but passionate about their craft, @Kristen.Aveda.Norrell is it. Truly a game-changer!" "Best decision EVER -- consider me a lifelong client!" read more

Cesar has been cutting and coloring my hair for a while, and I couldn't be happier. [[HIGHLIGHT]]He is very patient and kind and does an amazing job.[[ENDHIGHLIGHT]] Highly recommend! read more

Cesar does an amazing job! He has been my stylist for over 5 years and during that time, he has consistently impressed me with his talent. Highly recommended. read more

I have been going to this Salon for over a year. [[HIGHLIGHT]]Every one in salon is very professional and friendly.[[ENDHIGHLIGHT]] Molly is an awesome stylist. Molly takes the time to review your hair style wants and goals. I am always thrilled with the results. Highly recommen. read more

[[HIGHLIGHT]]From the moment you walk in to the second you're greeted through the door, the experience in this place is definitely a vibe.[[ENDHIGHLIGHT]] [[HIGHLIGHT]]not only was I greeted with complimentary wine and beverages, I was also given two complementary items off of their list.[[ENDHIGHLIGHT]] I chose the chakra balancing and also the scalp analysis.. I loved the atmosphere and will definitely be back read more

For over 5 years, I've truly enjoyed getting services at Salon Norrell! Shannon is a superb stylist and genuine person. She's upbeat and always open to my requests. She puts all efforts for my hair to look top-not and she herself sets a high standard. I knew I was 'in good hands' from our first appointment The staff is equally hospitable and professional. The salon's ambiance is both beautiful and soothing. Overall, I am eager for any visit as I know it will be a luxurious occasion! read more

I wouldn't recommend this place to anyone. For several reasons. They will botch you. The professionalism is crazy terrible. Managers aren't managing anything but liability. Rebekah lacked professionalism, Courtney cut hair on medication and admitted to being ill and dizzy during the install of extensions for a client and during the hair cut and color of my mother. No one wanted to take responsibility for their actions or the actions of their team. Several calls and emails through the website were sent and no response from anyone who said they would return a call. Unfortunately for us we didn't check the google reviews before booking and that was our fault since something similar happened to another client. Heart breaking and terrible service. You're better off for the amount you'll pay going somewhere else read more

[[HIGHLIGHT]]KIra completely changed my hair--and my confidence![[ENDHIGHLIGHT]] I came to her with damaged, over-processed hair, and she worked her magic. She brought me back to the most gorgeous blonde while keeping my hair healthy, soft, and shiny. [[HIGHLIGHT]]She's truly gifted and also the sweetest person to spend a few hours with.[[ENDHIGHLIGHT]] If you're looking for a blonde specialist, she's your girl! read more

I went in for a simple blow out and had a wonderful experience. It is always difficult finding a new stylist. I'm new to the city and due to distance, I must now establish hair care in the Tampa area. I was greeted upon my arrival while admiring the holiday decor. I was then checked in and offered a beverage. My stylist was ready and took me straight back. Cesar was attentive and engaging as we discussed my current hair regiment. I was pleased with the results. read more

AVEDA Salon Norrell - Mimosa glass! - Hair Salons Near Me - Tampa, Florida

Absolutely love this place. They make you feel special from the moment you walk in. Shannon has transformed my hair.

Shannon has been doing my hair since 2016 and as Tina Turner once said " You are simply the best"

If you want a haircut that looks like this and highlights that look like this for $408 then go to Aveda Salon Norrell in Carrollwood (10320 N Dalemabry Hwy) If this is not your haircut choice stay FAR away from this place!!! Towards the end of my hair cut the stylist (Courtney) told me she took a pill earlier that day for period cramps that was not ibuprofen and she admittedly told me she felt dizzy and drugged all day! Salon refused to give me a refund. They wanted me to go back for a fix with another stylist however Courtney was "supposed to be" their best color and cut stylist so why would I ever let anyone else in the salon try and fix the mess that she made?! read more

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Salon Norrell in Carrollwood is incredible! The salon itself is beautiful, relaxing, and luxurious but--most importantly-- my hair has never looked better than in the 5 years I've been coming here. [[HIGHLIGHT]]My stylist, Olivia, is so talented and knows exactly how to make me happy even when I don't know how to describe what I want to her.[[ENDHIGHLIGHT]] I'm blonde, and it's a hard balance to keep up with great bright color and avoiding distinct roots. Olivia nails it every time. Admittedly, I now travel from Boston to Florida to see her every few months and unfortunately have to break the news to everyone that compliments/inquires that she is not local. read more

Salon Norrell in Carrollwood is beautiful, relaxing, and always so kind and professional. My stylist, Olivia, has been taking care of my hair for years-- I won't let anyone else touch it! I always do a partial and cut, and absolutely love how I look and feel each time. She knows what to do without me having to ask and ensures I'm happy every step of the way. read more

I love getting my hair done here! Alaina does such a beautiful job and has helped me get my hair sooo much healthier and has offered unique ways to help me get what I want while also keeping it healthy! Also she does such a goos scalp massage when shampooing I was about to take a nap lol. But the results are there! And aveda's products have also been helping me with breakage and smoothing, I love it! read more

Since she arrived at Aveda salon two years ago, Olivia has been an absolute godsend. She has an innate understanding of hair and how to creatively cut/style/color it to intuitively match the needs of every client. I've recommended her to all of my friends and they, like I, will never go to anyone else. Part of me hates to even share her with the world, but this artist deserves every bit of praise. read more

Love getting my hair cut here! It is such a relaxing environment and they always do a great job!

Average service at best. But coming from Miami, maybe I have high expectations. Also, much better pricing than Miami. Now for the worst part, they refused to give me a haircut because I went in with my two toddlers 3 and 4, who were quietly sitting on their stroller on their tablets. I didn't plan to come in with my kids, but husband had an event I didn't remember about and thought it would be fine for a quick haircut. If you're a mom of little ones, don't come here because they will not accommodate you. Completely inaccurate response. At least one of those appointments was correcting a haircut. The word stupid never came out of my mouth, the word dumb did (I said it was a dumb policy) when my kids did not pose a threat to themselves or others, did not make a sound, and did not leave their stroller. Now that you mention it, your receptionist also had a bad attitude and never brought me water. read more

I highly recommend Aveda Salon Norrell! Kristine is excellent with cut , color and extensions! My hair has never looked better!! read more

Laralie did a fantastic job with my haircut today! She was such a sweet person and her expertise really helped. She knew every question I asked about my hair with full confidence. I love the way my hair looks! Thank you! read more

AVEDA Salon Norrell - Hair cut - Hair Salons Near Me - Tampa, Florida

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