Thank you, Steven, Sayf and Kevin for making my experience a wonderful one! Just the nicest guys…read moreyou will ever meet! Kind and understanding to what kind of car you need. Very accommodating to their customer's needs. From calling to make my reservation, to picking up the car, it was a very good experience. They told me that they would have my car ready when I got there and they did! I was on my lunch break when I picked up so I had very little time to get the car and to get back to work. I really appreciate that you guys got me in and out in a timely manner. The car I ranted was very nice! Very clean on the inside and outside and smelled very good. The customer service is AWESOME here!! Keep up the good work guys!! I am a very happy customer, and I will be renting with ya'll again in the future.

Dylan helped me set up my rental with ease. He worked with my Claims Adjuster to get a more…read morecomparable car (an upgrade for what was initially offered) while mine was in the shop & I'm thankful for the extra time put in to make that happen. Ismal was also helpful in making the rental return quick and efficient.

I came on June 2, 2023. The place was so busy, but Brittney handled it like a pro!! Brittney had 4…read morepeople waiting when I walked in. She was awesome!!! She took care of every one of us!! She made sure we didn't wait too long, she made sure to talk with everyone who was waiting, and she made sure to be friendly and inviting in a very stressful situation! I feel that this location needs more help, and they should hire more people. But Brittney definitely deserves a 10 all across the board for her customer service, good attitude and friendly demeanor!! Hetrz better watch out, there is not a lot of people out there like Brittney and someone (namely me) will try to steel her away from the Hertz company!! You do an awesome job Brittney!! Keep it up girl!!

I would give 0 stars if I could. Apple Maps shows they are open till 6. They close at 5. That…read moresaid they allowed me to make a pickup reservation at 5. Which I showed up at 5.05. They said they were closed. Then they said they had no cars. Then they agreed to give me a car but refused to allow me to use a debit card or Apple Pay. And they were rude about it. Terrible experience.

They were recommended to me. I got a nice little Mazda, younger than mine that's was being…read morerepaired. I wasn't enjoying it so I called and got in before closing. They gave me another car. OMG I'm in love! I am so I thankful that they listened to me and gave me what I asked for without issue. Only one problem, now I want a new car!

This has been about my 4th time renting here and I had not written a review as of yet. We take…read morefrequent Road trips, and if we have more than 4 passengers; we always rent a Suv for a comfortable ride. The staff is always friendly and have picked me up before when getting the car rental. The cars / Suvs we rent are always spacious and have always meet and always exceed my expectations. The check in and drop off process is always seamless and quick. If I had a gripe or even a little complaint; is that the last pick up it was left no to little gas upon picking up Suv. I had put a little more than 1/2 tank when I dropped off because I did not want the next potential renter to put gas in the car right off the lot. Otherwise, the last car rental was the perfect size and it accommodated our trip perfectly.

Rented a RAV4 on March 16 through March 23. I had no problem with the front desk lady. She was very…read morehelpful and nice. She even adjusted the price for additional driver. I give her a good rating. The problem is with the vehicle. To start with I saw a huge tear like on the driver floor mats. I thought it's already on file as the rip looked filthy and old. Now I get a letter saying that they are charging me for the repairs and of course their customer service number is useless. Also from the day I rented till I returned, the tires were always on low pressure. So I thought I will get an exchange of the vehicle and the person at the office says that I have to just fill up the air to which I had to do it every day until I returned. It's the way he told me was as if I have not seen or done this with my own vehicle. This is gonna be my last time with AVIS of Concord, CA. Car rating is 0 Maintenance of car is 0 Company Customer service is 0

The front customer service asian short lady was very unprofessional. I had told her the make and…read moremodel of the car I wanted to rent and she asked sir I need the exact car model which I had told her already after that I thought to just go somewhere else. She needs to be removed and replaced with another person

JXS Jet Service Is Adapting To Flying During Coronavirus…read more One of the most innovative companies in aviation, disrupting legacy carriers with an affordable, crowd-free and hassle-free hop-on jet service. BOOK FLIGHT, SHORT WAIT IN PRIVATE HANGER, BOARD PLANE. Fast, Safe & Simple. Affordable, crowd-free and hassle-free hop-on jet service! DO IT & ENJOY!

Okay we have flown JSX a few times and so far every flight has had a major delay. The last time we…read moreflew our take off was delayed, and then they announced we needed to fly Oakland to refuel- 2+ hours late! Today we had a flight that was scheduled for 1:30 when we booked, sometime later the flight time was changed to 3:35 departure - okay we knew in advance. Then we board at 4:20 only to have an announcement that, once again - we had to fly to Oakland to refuel "due to the wind". WTF JSX? Convenience- yes, service in-flight - great! Reliability - sucks! If you need to be there on-time choose another airline or leave a day before

Thank you to Andrew, Victor, Mariah and .... Other-finance-manger-who's-name-I-cannot-remember!…read more Even with the technical difficulties, Andrew was patient, kind, explained everything in detail. Andrew also answered my hundreds of questions before I purchased a car with them. Victor also explained quite a bit and showed me quite a few cars. I appreciate everyone's help! You made car buying less scary. Chick-fil-a? X2

Management, I would…read morelike to extend my sincere gratitude to Jaylyn Burns for the exceptional experience she provided while helping me purchase a vehicle. From the very beginning, Jaylyn showed genuine compassion, patience, and professionalism. She truly held my hand throughout the entire process, making what can often feel overwhelming seem effortless. After I shared my wish list, she carefully listened and provided thoughtful comparisons that helped me make a confident and informed decision. What impressed me most was that Jaylyn went far beyond the normal expectations of a car salesperson. Her attention to detail and commitment to outstanding customer service were evident every step of the way. I would also like to give special recognition for personally delivering the vehicle to my son. That thoughtful gesture meant so much to our family and reflected the level of care she brings to her work. Jaylyn, thank you for making this experience so easy and enjoyable. Your professionalism, kindness, and dedication did not go unnoticed. If I ever meet someone who is in the market for a vehicle, you will be the very first person I recommend without hesitation. Thank you again for your exceptional service. Sincerely, Jennifer Cecchetti JRCecchetti LLC Elevate

Small, cramped, dirty looking office with only a couple of chairs, and garage staff walking in and…read moreout and hanging around, making even less space for customers. Booking staff were friendly. Check-in from a pre-booking went fairly smoothly, although the car you get is fairly random compared to what you actually booked (e.g. you may get a crossover instead of the selected sedan). Return went well and I just had to hand in the keys with them emailing me the receipt (for the original quoted amount; no add-ons). That may have been because there was a line and it was close to closing time, so don't count on such a quick and easy return every time. I *don't* like that you have to return the car by closing time (5 pm) or get charged extra (e.g. for Fridays, you'll get charged for Saturday and Sunday until they open on Monday morning if you don't get the car back to them by 5 pm Friday). Enterprise Car Rentals lets you drop the keys into a key return box if you miss their closing time and return the car late, which is *much* better. Also note, you have to pay by credit card (not debit card or anything else); although that may be an industry standard.

Customer service is worse. Go to the other place to pick up a good car this place has a really old…read moreand dirty car also this place is very unfriendly and rude when you request your choice or your right. If you wants avoid concerns run from this place!

Thrifty car rental is taking advantage of the covid-19 crisis to screw customers…read more Rather than allowing us to cancel a reservation they claim that the contract states no refund. Even when the health department has ordered a "shelter in place" Do your best to avoid this company. Any company that would do this is not worth your time or money. Apparently they will do whatever they can to take your money in a crisis. I imagine that they are the type of company that sets up a bar outside an AA meeting.

I recommend N.Ferro Car Service. I booked a ride to take us to the Airport during Holiday and it…read morewas a smooth transition. Very reliable and good communication and very friendly driver. His name Naiche. I will definitely use his service again.

From the owner: N.Ferro car service executive car works with people transport, transfer to airport party…read morerestaurants tourism in napa it's worth it if you need an executive car with experienced driver N.Ferro car service