We recently rented a Rav 4 Hybrid from Western Slope Rent-a-Toyota. What a great experience. We…read moreworked with Jesse Alber (manager of the rental program). He was super easy to work with - we rented for a 2 week period. It is freat working with the dealer to rent a car. You know you are getting a newish vehicle that is in excellent condition. We haven't bought a car in more than 10 years, so all the tech was new to us. Jesse walked us through all of the many new safety and comfort features. For us - we wanted to take a newer car on our trip and also to see what we thought of a hybrid car. We did love the hybrid. We also had a chance to see how the size of the car fit our lifestyle. So, it was both an extended test drive for a (hopefully) purchase in the near future - and a vacation free of worry that driving our old car would bring. Jesse also told us that we can rent a pickup and even haul with it. That might be worth doing in the future so we don't have to maintain a pickup for our infrequent use of it. I recommend this business highly. They are easy to work with and you get a quality vehicle at a good rate. No hassle

I've rented from this agency once before with no issues, but felt compelled to leave a review after…read moremy last experience. Our United Airlines flight was delayed for several hours due to software issues, so we missed our connecting flight and arrived in Grand Junction over 3 hours later than our car reservation. I called to inform the agency about the delay. Fortunately, Richard was very understanding and willing to wait for us to arrive. When we finally landed and retrieved our luggage it was 12:30am, but he was there to greet us with a smile and hand me the keys to our rental car. Major kudos for going above and beyond to provide great customer service. Thank you Richard!

EXCELLENCE... in today's world, is hard to come by... (Allison & Emily) your compassion & service…read morewas OUTSTANDING!!! Thank You !!!!!!!!!!!!

Hertz, Thrifty, and Dollar are all the same company. They have horrible car maintenance and rent…read moreunsafe cars with no spare tire and worn tires. Two had to be replaced since one was flat and the other was too worn to use. They authorized their contractor to change the tires and charged me for the tires. NEVER rent from any of these companies.

I was charged for fuel after returning my car even though I just filled up the tank. When I…read morereturned it, I asked the front desk if they needed a copy of my receipt and they said no. I was then charged for a full tank of gas at outrageous prices even though I filled the tank up before dropping it off. Getting a hold of any representative over the phone is completely useless and now I'm waiting to see if the company will refund me after submitting a picture of my receipt. 100% do not recommend this company.

Spoke with Vincent. He was able to accommodate my needs and assist me with my reservation…read more Excellent customer service, Will rent from this location again.

USE CAUTION - When using a Gov Credit Card at this location. Was given an SUV that had a slow leak,…read moreeventually turning into a large leak. Called the airport location and spoke to Katie. Katie assured me she would send a new car to me in Moab and retrieve the SUV. The SUV wasn't equipped with a spare OR A DONUT. Katie said fixing the tire wasn't an option and it would take up to 6 hours for the new vehicle to arrive. In other words, the SUV HAD TO BE TOWED. I came back to the hotel to find the SUV was gone, AND SHE DIDNT LEAVE ANOTHER CAR. Had to find my own way back to Grand Junction so I wouldn't miss my flight. When I got back home, I learned that ALEX, the MANAGER charged my Gov Credit Card without permission for $1000 dollar "roadside assistance" (tow). At no point in time was I EVER told there would be a fee for fixing a flat tire. Keep in mind, they left me with NO VEHICLE in MOAB. Tried calling Alex the Manager several times over the past few days but the employees have been told to tell me he's in the lot washing cars and will call me back. Real believable. He never did because he knows he's in the wrong. It's my believe that Alex intentionally billed the Gov Credit Card because he knows most of the time, it gets paid. Katie failed at her job by leaving me in Moab with no vehicle, but also because she failed to tell me I would have to pay for the tow. The proper thing for Alex to do is to refund the US Government the $1000 dollar tow fee since it was never discussed prior, and I had no other options i.e. no spare of donut. He likely won't since he can't even call me back. Be cautious when using this location and be even more cautious with Alex Managing the location. I wish I could give zero stars. If the owner of this location reads this, please know I am pursing website, and app reviews. Hertz should be removed from the approved Government vender list due to fraud.

Megan was fantastic!! So helpful- I need some work done at Scotty's that I expected to take all…read moreday- I asked for the cheapest vehicle and she gave me a new Suburban for economy price! Wonderful experience....

I rented a vehicle online through the Grand Junction Enterprise location on 5th Street (not the…read moreairport). I specifically reserved a luxury sedan through their website. A couple of days before our trip, I received a call fromTim informing me that they do not have luxury vehicles available at that location. That was the first time I was made aware of this. The only option I was offered at the same price was a Ford Escape. That is not even close to a comparable replacement for a luxury sedan. When I spoke with Tim, there was no effort to find a reasonable solution. I was simply told that if I wanted the vehicle I originally reserved, I would need to go to Denver to get it. This raises a few concerns: Why is a luxury sedan listed as available on the Grand Junction location's website if it cannot actually be rented there? Why was availability not clarified at the time of booking? Why was there no comparable substitute offered? This experience felt misleading and disappointing, especially given that the reservation was made in good faith through their own website.

We were so happy to find that they had expedition/ suburban sized vehicles available over the Xmas…read moreholiday! Great car and great service from Seth and his coworker (also bearded). Very kind and professional. Thanks!

We reserved a compact, but the grumpy lady tells us that all they have left is minivans. Well, I…read moregot grumpy pretty quickly too. But it was between that and a hard place, so we took it (they did knock some money off). Now I know what driving a monster truck must feel like. We survived, but it seems to me that they should not accept reservations if they can't honor them. What's worse, the pre-printed contract showed us arriving several hours earlier than we did, thus increasing the number of rental days by one. However, when we returned the van, the final receipt showed us as having picked up the car several hours later than we actually did, thus saving us money. True, we benefited from their disorganization, but you might pay because of it. Check and double-check everything carefully.

Jay was our guy. He patiently helped us upgrade. Anything we needed he helped with. We forgot our…read morecar seat as he was most kind. Bonus... he looks like Wolverine! Kindest and most helpful. We even got him on our return and was super nice and helpful then, too

This Alamo is getting 3 stars not for renting me a car, but for following up on my car rental which…read moreI had to cancel. I received a call from the Alamo desk at the airport. An actual person called to ask me about my rental. I can see from the other reviews that folks had big problems with this location. I did appreciate hearing from them, even though I ended up having to cancel my reservation.

This was a fantastic and unique experience in Grand Junction, CO. It allowed us to explore…read moremountains we wouldn't have seen otherwise. We did the UTV Side By Side ride with Mike. Mike was super knowledgeable about the area and very attentive to our comfort level with his driving, pacing and the terrain. They also had cold water for the stops. The views were spectacular. When we returned, we were greeted by other staff with a warm smile, a cold popsicle and a neat sticker for the business that was great for our scrapbooks. Overall, I'd recommend doing the passenger rides!

Best day ever! Lewis and his crew were A-mazing!! We toured the Grand Mesa area and they expertly…read moreguided us for a full day tour. They gave very clear guidance on how to maneuver each area. We will return for another adventure!!

America Airlines is definitely NOT the airline you want to be on if you wanna get home. It's always…read morereally hard visiting the grandchildren because of this airline and the fact that they overbook snd struggle to find people to miss the flight that you have already paid for. You pay for bags you pay for your seats and then bam your Fu@$ed. They actually wanted me to pay an extda fee for their mistake. I just want to save people from this fraud, that happens ALL the time. The employees that here have all agreed with us who got screwed the pilot and some stewardess.. their own people know that they do this and they think it's wrong.

WORST industry and airline. Every time I fly out if GJ, flight is delayed or cancelled. Today, we…read moreare now being forced to get into Phx 12 hours late-miss hotel, car rental, etc. Rude and literally zero apology. Hopefully Delta will do better when they return.