So far they have been great working with them and Geico insurance claims department has been smooth…read moreand painless. All the employees have been friendly and professional A+ service.

O Shawn your a terrible, horrible, awful worker. You need some severe training. I had a 10am pick…read moreup, 1035 comes and not 1 person in the building. Finally got someone. Started papers after I was called up to the desk a few times then told nevermind. Finally started paperwork for my rental, and it was 1 issue after another. Finally my handicap mom comes in with a cane and this kid said how I'm not worth his job and all I was doing was asking questions. He started in with personal issues. Told him this is a business i dont care to hear his personal issues. So what does SHAWN DO??? Shawn turns to my mother and I.....told us to get the he out. We're not worth his time and find another company to do business with. I mean really? I ask questions and you say find another company? You dont want money huh? Okay. Hertz does. So thank you Shawn for your recommendation to hertz. They were so kind an easy and professional. One happy military family with hertz! Thanks enterprise for your competitors recommendation.

I've rented from this location a few times and had very great experiences each time! The two ladies…read morewho work there are amazing and super nice! They provided me great customer service each time. Most other car rental places are not like this. The cars that I rented each time were given to me spotless and in near perfect condition. I love this spot and will be doing all my car rentals here from now on.

Got there Saturday morning and no car available for our family road trip. The person at the desk…read moresaid this happens all the time and that people are constantly yelling at her. She said managers take the weekends off to relax so they left her by herself to clean out cars and handle irate customers. She said she'd be willing to put me on a waiting list and I could pick up a car on Monday if I got lucky. She was kind of enough to find another Hertz (Dollar) with a car, so a couple of 40 mile round trips and a few additional hours of my time and I'm rolling. Of course, no compensation or even responsibility taken for the trouble caused. I think this store could be useful if you were just renting a car for fun and don't really need it. But if you were actually planning to rent a car and use it for a task, you're rolling the dice.

I purchased a used Nissan Ariya at Mossy Nissan in Poway yesterday and couldn't be happier about…read morethe service I received from everyone there but especially Miguel. Miguel was super friendly and knowledgeable without being pushy. My husband and I came in wanting to see the Nissan Leaf and I mentioned that I was curious how it compared to my top electric car choice (the Mustang Mach E). We test drove the Leaf and really liked it but it was a bit small for our needs. Miguel mentioned that we might like the Nissan Ariya (which I had honestly never heard of previously). He had a gorgeous two-tone Boulder grey one in the lot and it was love at first site. I really liked all of the features and price point as well as the look of the vehicle. I take my time with decisions so we left the dealership that day with Miguel's card and no pressure from him which I really appreciated. Miguel was super helpful when I texted him over the next few days with questions about the different Ariya trim levels. He sent me a list of every used Ariya across all the San Diego Mossy Nissans that fit our budget and specifications. He even offered to get any we were interested in brought over to Poway so we could check them out conveniently. A couple of days later, we picked out a different trim option and Miguel was nice enough to drive to El Cajon and back to get to Poway for us to see that very day. We test drove it and liked it a lot but it wasn't the right car for us. Thankfully, the first Ariya I fell in love with was still there and Miguel helped make our transaction smooth and easy! We walked out with a gorgeous new car in record time. I would 100% come back to Mossy Nissan. Thanks Miguel!

There is a reason we keep coming back to Mossy Nissan Poway for our vehicles. The staff is always…read morevery nice, so helpful and work with you and your budget with no pressure. We feel comfortable when we come here. Luca is always so great and helps us find the car that meets our needs within our price range. He helped make our car buying experience quick, easy, and pain free!

I'm lucky this is the nearest branch. Phenomenal customer service at this location and helpful…read morestaff, highly recommend!

The the people were very nice. We were picked up at the train station…read more What I did not like about the process was to find, as I was getting the car, was the $300 deposit required with all rentals. I understand the need for the deposit but to NEVER HAVE MENTIONED IT is wrong. Also, the person insisted that all charges had to be on one card. WHAT MALARKEY! Was I required to pay only with a card? If I wanted to pay with a card and cash would that have been okay? These folks need to get their act together. I won't use Enterprise again.

Some promote Jay to Director of Customer service !!!…read more Amazing service, amazing customer service. Awesome

I have been there twice in the last two weeks and Jae Johnson has taken excellent care of me both…read moretimes! In my time of need....so accommodating and helpful. Both Jae and Cole were great and very professional. Thank you for the excellent service gentlemen.

Zero Stars, this place will ever again, have my business…read more Advertised at "unlimited miles" booked online. At the counter they told us we are charged $350 if you take the car beyond "Southern California". No cancellation refund. We paid for our full 4-day trip, and didn't even end up renting the car. Employees are aloof to you, at best. Horrible service and employees couldn't care less.

This was a bad experience, saved only by Budget Rental in Poway…read more I tried booking a car through AARP. after filling out all the details three times the Budget website would not work with theAARP site. I eventually booked using the Budget number which transfered me to the Caribbean call center, which went well. On the day I went to collect the car at mid day, the office was closed. A note in the window said to call or text. I did and the person said she was out doing stuff and would be back. Fifteen minutes later I called again to politely enquire when she would back, thinking that if she was going be a while I would get lunch. She curtly told she was already there. Her manner throughout the transaction was humorless and unfriendly, despite my attempts to make light conversation. She then gave me a Nissan Altima, instead of the Toyota Corolla I had reserved. I queried this and was told nothing else was available. However, there were several Toyotas on the lot. Upon driving the Altima home, the left side suspension made a knocking sound, felt worn and I felt uncomfortable driving it on the freeway to San Francisco. I returned to the office but once again, it was closed, despite me leaving a message saying that I was returning. I called the number several times, no answer. I left several messages, no call back. I sent several texts, no response. Eventually, I called the main office, explained my dilemma and was advised to change the car at next nearest Budget center. Tony at Budget in Poway was extremely helpful, friendly and had me another vehicle in no time. I highly recommend using this office in Poway. A good experience. Tony said I could return the car to the RB Budget office, but I declined, as I didn't want anything to do with someone so unprofessional and devoid of customer skills. I will probably, not use Budget again, as RB is close to me and there is an alternative.

These guys rock! Alway doing their best to serve people. I've yet to be disappointed here. Any…read moreissue is always resolved quickly.

I've had to rent a car here about 4 times (each time I go to the Audi dealership, they hook me up…read morewith enterprise) and I've had nothing but totally efficient, quick service--- and woo hoo, I get to drive a little chevy. haha. I hate how they upsell you the insurance, but I'm getting better at saying 'no' to that. They rock as far as renting cars.

When I returned the car. I filled fully a tank of gasoline, and 1 hour early. They're running…read morebehind. They tell me left a key on the table with a copy of a rental paper, they will email me to let me know is completed. I find out it's a totally wrong. . They over charged me. Vanessa is a manager of Hertz car rental is not a honest person. Her words is not alignment with her action. Last Thursday 12/11/25. I went in with my boyfriend to complained about they over charged to my account about return the car 1 hour later, charged 1 tank of gasoline. It's a totally is wrong . Vanessa said no worries, it's on pending, it will go away. Ending up. It didn't go away, they still show on my credit all the charges from Hertz. Be careful everyone, check on your credit card, don't trust Vanessa for Hertz car rental.

Worst experience ever! My son is a college students, he came home for Christmas, he tried to rent a…read morecar, on the day he picked up the car, they gave him a truck, a big pick-up. My son never drove a big truck before, so he asked for another car. They charged him $150 more per day for a Nissan SUV! That is robbing an college student's money! When I got home, I told my son to return the car, the lady with short hair at the Hertz rental place wanted to charge him $200 for less than an hour rental! I wanted an explanation, she not only did not give me any explanation, but also pointed finger at my face and asked me out. She took advantage of an young kid without any experience. And tried to get rid of the parent who is paying the money. Her face was mean and cold, acting like I owned her huge amount of money. Wow, just unbelievable ! Folks, never step into this place to rent the car, unless you are willing to let them take the money out of your young kid's pocket!

B&B Appliances was so helpful for my recent remodel. From helping us choose the perfect appliances…read moreto installing everything once the remodel was almost complete. Every person at B&B was so helpful and a pleasure to work with.

From the moment we walked in we felt welcome. The store front is a bit on the smaller side with a…read moresmaller lobby but it works. The staff is amazing and super helpful. We rented a car for the week since we had a few trips planned to/from LA and the OC plus it was move in day for our college kiddo. We rented a midsize SUV and I was given a choice between two cars. No muss, no fuss I was in and out with my rental in no time. Pro tip if you are a Costco member book through their travel website. Great deals plus they offer insurance which is pretty decent at a great price. Will be back in a few weeks again. For sure check out the RB Avis if you are in need of a rental!

Best customer service from a young lady by the name of Sarah she really help out 100 percentread more

If I can give zero stars I would. This has been the worse experience to rent a car. Do not rent…read morehere. Staff are rude.