I was stranded at an auto repair shop in the middle of nowhere. It was closing. My car was not…read moregetting fixed anytime soon. My husband called Yakima Valley Cab Company. Within twenty minutes they picked me up and took me all the way to Yakima so I could rent a vehicle. Uber wouldn't. Lyft wouldn't. Yakima Valley Cab Company did. And the cost per mile was good. Even better, as a nervous passenger after a long, terrible day, I got to enjoy a comfortable, safe trip in a car that smelled wonderful, with a driver who was wonderful and genuinely nice.

Always on time if not early. Never rude. I always make it to my appointments on time if not early…read more They have a variety's of vehicles which include a pickup and a van. They even have nice car seats they have available for use for your ride. The vehicles are always spotless, no foul odors in them. I have been using this cab company for some time now sometimes alone other times with my children and I never have a issue.

The place was clean, I didn't feel unsafe and it was quiet, until…read more... I went on a random road trip the other day and we ended up in Yakima & decided to stay here. My Daughter, 4, decided she wanted to sleep at home instead when it was time for bed. So I ended up watching movies, playing and trying to soothe her to sleep until almost 4am. So when I was awoken to the wonderful sounds of bass from a techno concert at 8am. I was not pleased. Sadly it took whoever was in charge almost a half hour to get it to stop and even then they simply turned it down. BUT! You know, if that is the worse of my stay. I can't really complain. But, I'd say stayer beware, especially if you've been up all night working or driving and just laid your head down for much needed sleep. When we were driving out the next morning, the city didn't look that great and I probably wouldn't stay here for more than a night. But, it was more than decent for out little adventure :)

Dont stay here unless you liked to be charged for things you didnt do!! Was charged 200$ smoking…read morefeee but i never once smoked in the room!! If they actually worked and looked into things you could see me smoking OUTSIDEEE! Horrible experience here DO NOT RECOMMEND

I was surprised to learn that this cab company was not rated on Yelp. I had lost their phone number…read more(after using them a couple times before) so I went on Yelp to find it. No ratings! So here's 5 stars to A1. Anyway, every driver we've had has been great. They are timely & friendly and even though we live way out in the "sticks" and our road was covered in snow & icy they came to get us. Felt very safe. Luis drove very well and he was nice to talk to. By-the-way, cab companies here can be a challenge so it's nice to have a PROFESSIONAL company here locally.

What can say, it is a budget hotel. The staff is friendly and willing to bend over backwards to…read morehelp. The rooms are a bit tight but the beds are comfortable and relaxing. The blackout curtains work well to block out the daylight but the walls appear to be lacking something to deaden the noises. They do allow dogs on the first floor and laundry machines are available on a coin op basis. Breakfast is of course free and it is the typical brunch menu. There is a Tesla Supercharger next to the hotel for those that might have an EV.

Came here a month ago and the main level was a "war zone" in full construction mode. Had to come…read moreback for one night for work and was concerned but due to lack of hotel options in Yakima came back. This time things were much better. Construction is mostly done with just touch up work being done in the lobby and front desk. To the updated review: Solid option for a short stay. Hotel is clean and staff are friendly. Located close to the freeway for easy access. Room was very comfortable. They had both internet TV and showtime and HBO. Shower water pressure was really good and they have decent to good internet.

I've stayed here about a dozen times. You can talk to a real person on scene over the phone, they…read morehave nice staff and they're helpful. So many hotels have gone to a centralized desk in India or some crazy off site location and if you have to rearrange booking it's painful. These guys make my life easy. The hotel is a classic, but it's very nicely kept and things are redone regularly by appearances. The pool is a good spot to hang out, it's never packed or dirty and the gym is entirely adequate unless you're a pro bodybuilder. In today's automated world it's good to see some Hotels are sticking with the fundamentals in service. I've had nothing but pleasant stays over the past couple of years. Other hotels in the area, I cannot say the same.

ABSOLUTELY HORRIBLE EXPERIENCE AND INCREDIBLY UNPROFESSIONAL…read more One of my primary reasons for booking this hotel was the beautiful pool prominently featured as an amenity. Had I been informed it would be closed for more than 2/3 of my stay, I would have NEVER checked in. The problems started immediately. I reserved and paid for 2 queen beds with a patio/balcony. At check-in, I specifically asked whether my patio room could be on the ground floor and was told yes and that I was already assigned one. I had significant luggage and my service dog with me and made multiple trips to a room a decent walk from the lobby, only to discover a single-bed room with NO patio. I hauled everything back and explained the mistake. Another employee initially said their reservation didn't show my room type. I pulled up my Priceline confirmation proving what I booked, at which point he told me this was something that "keeps happening." If this is a known issue, why aren't room types verified at check-in? After finally getting the correct room, I noticed someone pouring chemicals into the covered pool. Nobody had mentioned a closure and the posted pool information indicated it should be open, so I called the front desk. Only after I continued asking questions was I told the pool was undergoing maintenance and wouldn't reopen until Saturday around 9 a.m. This was the FIRST time anyone disclosed that the pool would be unavailable for the majority of my stay. I saw no notice when booking, through Priceline, on the hotel website, at check-in, or in the room. Had they disclosed this before checking me in, I simply would have stayed elsewhere. I immediately contacted Priceline. They contacted the hotel, but the hotel would not authorize a full refund despite a major advertised amenity, and a primary reason I chose this property, being unavailable for most of my reservation without prior disclosure. I packed up and left anyway. I had already paid approximately $35 for an Uber to the hotel and then had to pay for ANOTHER Uber, transport myself, my service dog and all my belongings to another property, AND pay for another hotel. The room itself was also hot and extremely humid. The AC would not go below 68°F and couldn't get the room below approximately 73°F while I was there. One of the pillows also had a visible hole on top. I documented everything. The pool needing maintenance isn't why this deserves one star. Things happen. The problem was the complete lack of communication and how the situation was handled. A room mistake can be fixed. A pool can require maintenance. But guests should be informed of major amenity closures BEFORE checking in, especially when that amenity is prominently advertised. This was actually a hotel I would have considered staying at again. Instead, I ultimately chose to pay for another hotel and additional transportation rather than remain here. After this experience, I would never return. Hotels are expensive. Spend your money somewhere that values your patronage and communicates honestly about what you're receiving.

This is the first time in the USA NOT have a hair drier in a room, I called to ask a front desk…read morebut even do not have extra for just in case. They charge almost 2 times than usual this week end and they charge moreover compared with other ones. But over all it looks like not a good motel.

I usually post negative reviews on hotels, but I must say that during our current stay here in…read moreYakima, it is certainly worthy to notate a positive experience. To begin with, although the lobby is a bit dated, the inside is super clean. Our room had an updated bathroom, which was executed well. The room itself was also VERY clean, much better than some of the other CS we've stayed at. The location too, has easy access to eateries and wherever else you might need to go, thanks to the close proximity of SR 12. It's a 'no brainer' for us where to stay on our next visit to Yakima.

Helpful staff that upgraded us to a comfortable king suite because we are IHG members and asked…read more The spacious ***south*** facing odd numbered room was very quiet with a nice view of the valley. Near many restaurants and Costco. Breakfast area offered two types of coffee, tasty scrambled eggs, crispy bacon or turkey sausage, two types of pocket egg omelets (but push the lid all the way up), oatmeal, several juice choices, machine made pancakes, two yogurt choices, oat milk, hard boiled eggs, fruit pieces and bananas, cream cheese, peanut butter, lip smacking cinnamon rolls and other pastries, and a staff that was always wiping counters down. There are many two-and four+ tops low and high tables to eat your meal. Only dings are that the TV was not set to show close captions at all times as required by state law and why not turn off the sound so we can eat in peace without distractions, the pool and hot tub was being remodeled and closed, and they should put extra sheets and blankets on top of the armoire or underneath the bench in the room instead of putting them in the dresser drawers.

I stayed last Saturday Night and thought everything was excellent. If you had chocolate chip…read morecookies, and milk, Saturday Night you would get a five. Chris M.