Helpful, organized and reliable. They helped helped with the slide show and the PA system for my…read moremother's Celebration of Life. Thanks to them for making the sad and stressful event run smoothly.

Very responsive, and worked well with our venue hosts for our family unity celebration. I had no…read moreclue what to rent and Micah guided me on what works and what doesn't at the venue. He personally helped set up and run videos, slide shows etc. We ran into lots of technical issues that he solved effortlessly. Made things runs so smoothly people weren't aware we were winging it. Thanks so much!

This company answers quote requests from the form on their website which is not always the case…read morewith other companies. The process to rent the equipment was very simple. The quality was good and the price was reasonable.

The prices were amazing as was the service! Keith was great at explaining the setup and making sure…read morewe had everything we needed for the event! Thank you!

As a DJ turntablist, they have everything you need. Feels good to find everything at one place…read more Tony was very helpful and knowledgeable with what I needed. They even still have Shure needles!!!!

Bad Communication…read more sent friend across town after negotiating a price through Facebook Marketplace, only to discover that the agreed price somehow magically transformed back into the original listing price the moment it was time to pay. The listing was $339. I offered $280. The seller countered at $298 and explicitly stated, "298 is the lowest I can go for the FLX4." Fair enough. That's called negotiating. I accepted the understanding that the item would be sold for $298. I then asked for the address and business hours, which were provided. At no point during any of these conversations did anyone say, "By the way, the negotiated price does not include tax," or "there will be additional card processing fees." When my friend arrived to pick up the item, suddenly tax and card fees appeared out of nowhere. The final total landed right back around $339, which just so happened to be the exact original Marketplace listing price. Maybe that's a coincidence. Maybe the stars aligned perfectly. Maybe after negotiating from $339 to $298, adding tax and fees just happened to bring the price right back to where it started. From a customer's perspective, it felt like a classic bait-and-switch. The negotiated discount existed only until it was time to actually pay. What made the experience worse was the attitude when I called to clarify the situation. Instead of acknowledging how misleading the pricing appeared, I was met with a lecture about how famous the store is and how they've been around since the 1990s. Respectfully, how long a business has existed has nothing to do with whether pricing was communicated clearly. A business that's been operating for decades should be even better at disclosing final costs upfront. The product itself may be fine. The issue is transparency. If the real total is going to be significantly higher than the negotiated number, disclose that before someone makes plans, sends a friend, or drives to the store. Clear communication prevents bad reviews. Unfortunately, clear communication was exactly what was missing here.

Called them to ask about pricing and before I could explain my situation the employee assumed I…read moredidn't have money. Extremely sketchy and disrespectful company. If you ask any questions they will get upset and say you don't have money.

Our client paid full price for rentals in advance and the rentals never showed up for the event. I…read moreconfirmed time of delivery in advance and called multiple times and texted Brent when they didn't show up. No response. Negatively impacted our event and caused extra work getting our money refunded for a fraudulent service that did not deliver.Completely unacceptable. DO NOT trust or use this service.

We had a great experience working with this company, we have rented a stage several times. They are…read moreon time and work quickly. I would highly recommend. Thank you,

I wanted to thank upright team for delivering us a stage in no time for our company event, this…read moreguys are top notch very professional and overall we had a great experience! Thank you guys.

This was a perfect experience. Bryant was so helpful and communicative and everything worked out…read moregreat. Thank you Bryant!

Great experience and set up. Would recommend over and over. Sound, video, set up, all top notchread more

We have collaborated with Esteban many times in the last 3 years working on many festivals. He has…read morealways been professional in terms of sending out detailed quotes ahead of time, fair pricing and exceptional service the day of. He is proactive in making sure he brings all the equipment needed and more day of. As a person, he is pleasant to chat with and so we highly recommend him for everything!

I've had the pleasure of working with Esteban for many years and many different events. Each and…read moreevery time he and his team deliver beyond expectations. High-quality product. Reasonable pricing. Looking forward to the next event.

I requested a quote from Opus after a referral. Nezhdeh came out on Feb 25th to measure the area I…read moreneed covered for dance floor. After a week of no follow-up communication or quote I called to make sure everything was ok and verify if he still wanted the job. He stated on March 3, 'apologies for the delay. I will work on it today.' 9 days later nothing. As a professional tell me you don't want the job. Congratulations for being so overwhelmed in business.

We rented a bunch of LED furniture from Opus. The booking process was easy and they were very…read moreresponsive and easy to book. Even when I added extra furniture the week of they were super accommodating which I appreciated -- but there were a few hiccups along the way. The day before we were given a delivery window - they showed up about 2 hours early, and I was not home yet to meet them. Not knowing anything about what I needed my husband told them to put everything in our backyard. I came home to a stack of high top chairs about 12-14feet high and plastic wrapped. I know this is how they travel, but it would have been nice if they were left in more realistic stacks. Even on a stepping stool I wasn't tall enough to get them unwrapped and down. Then when night came about 2-3 pieces weren't lighting up. I called the next day (the day of the event) and thankfully they were able to send a friend who was coming this way out to replace the pieces. She was super helpful and lovely. As frustrated as I was that pieces weren't working, this extra effort really helped. But then after the party the following Monday the delivery crew again showed up hours early. They didn't even let us know they were there, they just let themselves into our yard took the furniture and left. Had they come when scheduled and let me know they were here I had tip money for them! While I appreciate them not asking for the tip I don't think they should just silently take the furniture. I had a heart attack when I saw it was gone and then had to check the cameras to confirm it wasn't stolen. Also what if our dogs were in the yard? Next time, definitely let people know you're there! Also knocking off one more star because by 10 pm (and the furniture was turned on at about 5:50) 3 more pieces had died and were no longer lighting up including one of the pieces that was replaced that morning. I'm glad the party was full so no one really noticed, but since I paid for light up furniture it was disappointing to have so many issues with it .