The work is okay, but they pretty brazenly screwed me on cost…read more Dropped my car off, told me they'd call with an estimate. No problem. They called and gave me some outrageous prices, but i'm stuck in this town for the week and can't get to the shop I trust two hours away. I don't really have a choice. One repair that should be around $100 total, I was quoted $190 for parts and labor. I double-confirmed that on the first call. The second repair offered, which shouldn't be more than $300, was close to $1,000. I declined the second one. For some reason, I got a bad feeling, something wasn't right about the way this place handled itself. The guy on the phone seemed somewhat evasive and vague. I called back to double-verify the price of the first repair. Surprise, surprise, it jumped up to almost $400, and naturally, the repair would be completed in about 15 minutes. I questioned it, and got what I expected, "nah, the $190 was only for labor." I have a call recorder on my phone. If I ever deal with a chain shop again, it will be on. (Thank you, one-party state.) To top it off, they did not call and inform me when my vehicle was done. It got to be ten minutes before closing, I called them to inquire, and was told my car had been done for an hour and they "assumed I was on my way there." I don't even want to look into if they charge overnight "storage fees" for my own sanity. I will say, however, when I picked my car up, the guy I dealt with, a larger guy with a gray flat-top (I sadly don't recall his name) was extremely courteous and friendly, and explained (for the first time) in detail what they did, and what I should consider in the future. He should be the only one there dealing with customers. Stay away from this place. They probably assume everyone here is a rich kid since it's a university town (as many local businesses do here.) I pay my own tuition, and this is catastrophic for my limited finances with the fall semester coming up.

I live in Cleveland, but work in Kent. My car's left wheel bearing was shot, and I hadn't had time…read moreto bring it in. Last week I was at work and just didn't feel comfortable driving all the way back home to Cleveland. I started calling around to see if someone could take my car in, even prepared to rent a vehicle and leave it overnight. Most stores basically said "It's after spring break, no way can we get you in until next week." When I called AAMCO, Justin (I think that's his name), was courteous and sounded genuinely concerned for my situation. I brought my car in at lunch and he said he could get it finished by the end of the day, and worked with me on the best price for the wheel bearings. He was super busy too, so I appreciated his courteous nature all the more. I picked up my car four hours later, not only was the wheel bearing fixed and replaced but so was the faulty anti lock brake sensor, which I hadn't mentioned (maybe it was related, I don't know). So impressed with the prompt service, the politeness, the price. I heard this location is under new management (?) so I think it's headed in a great direction.

I just needed a tire rotation/balance. there was only 1 car in front of mine I checked in at 2:57…read more it's now 3:55 and not one car has moved. this is ridiculous and unacceptable. I will never never buy tires from Flynn's again!!

Employee Ashley went above and beyond to help get me back on my feet…read more I live over three hours away from this location but suffered a front tire blowout nearby. I took my car into this facility and the staff were very friendly and helpful. My tires needed to be special ordered and the estimated time would have been a day or two. Ashley heard of my situation and arranged for another employee to drive to the warehouse to pick up my replacement tires. A potential two day repair nightmare was resolved in a few hours. I can't thank her enough for her kindness. Ask for Ashley if you need any assistance!!

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

Fix It With Fred is a phenomenal auto service business. 100% transparent, their prices are…read moreamazing, their attention to detail is second to none. I have taken my cars to Fred for over 20 years. I drove my 2006 Elantra to 304,000 miles, mainly because Fred maintained it for most of its life. My 2023 Elantra has 50k on it and was recently serviced by Fred. I had a fuel induction/injector cleaning service (I think that is what it is called lol) and the car is running as good as the day it was brand new. I highly recommend Fred and his crew. They are amazing and their prices are fantastic.

no one answers the phone. several attempts, poor service. no response at all, email same problem…read moreon a very time sensitive matter.

Recently had Juan do some work on my car and I am very happy with the way he does business. When I…read morereached out to him he was quick to respond and was very flexible with his availability. He gave me very competitive pricing and the work he does is professional. He's reliable, honest, and trustworthy. He's now my go to guy for auto repair.

Jim's Auto is a great shop. They scheduled an appointment for me and let me know what needed fixed…read more They gave me good information as well. I had things that needed fixed to pass E-Check. They also saved me a bunch of money by getting what needed fixed now to pass E-Check. They kept me informed of the progress and had my car back the same day. Highly recommend them.

Dont lie. Was told several things needed fixed, i took to another mechanic, nothing was wrong…read more Saved me $400.00. That was 5 years ago. Still wont go back.

Sometimes the guys who work up these estimates at mechanic shops are gruff and monotone. Pam, The…read moreperson who took care of me, was kind and affable. She made me want to return because she was so nice. She also made sure she used every coupon she could! I will be back!

god where to begin with this? honestly some of this is on me for being dumb enough to come back…read more countless appointments where I've shown up at my scheduled time, only for them to wait until the last possible second to finish it. Have you ever waited in a Firestone for eight hours because I certainly have. countless times where I've come in for one problem, spent hundreds of dollars, only for the problem to not actually be fixed. I've even had no less than three appointments where I've been called and told they cant actually fufill my appointment. first time was reasonable enough at the day before, another was twenty minutes before, and one was FIVE. HOURS. after I had dropped off my car. not only that, I've had my struts, wheel bearing, sway bars, and exhaust system fixed here a little over a year ago. now, since I'm outside of the warranty coverage, suddenly every single one of those parts are broken and need replaced. it feels like every day I remember a new way this store absolutely screwed me over without ever once actually helping me. Do not bother with this store just go to Flynn's down the road or Jimyz if you can make the slightly further drive

Mike is just the best. Fair and honest. I wont go anywhere else. Highly recommend. Hard to find a…read moretruly honest car shop

Mike, the wonderous nice owner, put off looking into my car's wheel that was making a strange…read morerubbing sound when i drove. Main street put it off for two weeks. Then their dude did a one half ass hour look into it , told me it was done. I picked up my car after being 2 weeks at the shop, one hour to look at it , nothin wrong with it. Come n get it. Som bichin tire cracked off the arm ON THE WAY HOME!!! almost crashed. People pulled over to check on me. It was Trump/ Bidens 3rd debate that night. cold as f. dark . I waited 3 hours for a tow. Progressive told me to tow it to Marhoffer Collision. They replaced arm, tie rod, gimpy cracked part of the inner wheel. Replaced the entire wheel, tire, damaged lines. And Progressive paid for a loaner . 4 days later my car was done well, and right. Now Mike gave me honest advice. He said my car was rotting out and i should get my car to not pass the emissions testing, so i would only have to pay $.300.00 to fix my problem. Otherwise id have to pay a huge amount ....and i appreciated that. Until my tire cracked off in heavy traffic at 430pm on Darrow Rd.

We recently got stranded in our Jeep and had transmission fluid. Filling our jeep with smoke out on…read morethe highway. We got towed to this location because it was near where we were at and not only did they take care of our car. They took pictures of all the details so what went wrong with the car and how they fixed it plus they called an Uber for us and just added it to the bill so we didn't have to pay out-of-pocket right there to get home, it was just round the clock first class Service.

This IS the place to go!!! I won't take my vehicles anywhere else!!! Ziad and his staff provide…read moregreat quality work at a reasonable price. One of favorite things about this place is their honesty. Ziad will tell you everything that he finds wrong with your car, but when he will tells you he lets you know what really needs worked on now and what you could probably hold off on having done for a little bit if you wanted or need to. Zaina is always great at scheduling my appointments and answering my questions. They always keep me informed about potential problems as they work on my vehicle and the progress of my vehicle while they have it. Great communication! This staff is on point!! They do great quality work, they check their work AND they do it in a timely manor!!! Seriously folks look no further after one visit you will be a customer for life! ~ HONEST ~ QUALITY WORK~ GREAT PRICES ~