Cycle "STOP" a perfect name for this shop. If you take your bike there you might not see it for…read moreweeks, months or more. I had an accident on 6/26/2024 and took my 1994 Harley to Cycle Stop for repairs. Beware he is nothing but a used car salesman in the way he sooth talks you. He took my $3000.00 and did nothing on the bike. I had rehab to do after the accident for three months so he thought he could just push me off and not repairing the bike and use me money for God knows what. When I was able to go to check on the bike [three months later] it just sat there with wires hanging out and no tank no lights or anything that was damaged on the front was done. Every time I asked when it was going to be ready, he would blame it on the paint guy. If I had someone that paints that slow, he wouldn't work for me long. Those repairs should not have taken over two months but still sat four months just starting on the tank repairs. We are in October now and I would stop in to see the progress, there was none. I Asked again when it was to be finished and he got irate and said when it was done, he would let me know and threatened me with bodily harm, he said "if you were younger there would be fists flying". He also made fun of the way I walked and said you can't even walk how can you ride a bike. I told him there's a difference in walking and riding. So, Jason is treating a senior citizen a paying customer like that just because I stopped in every two or three weeks to see how my bike was progressing. Now its November, now its December, finally the fender and fuel tank are painted. When I went the day after Christmas the bike was still apart with the parts, tank and fender, just lying on the bench. I had enough and disputed the $3000.00 charge on my M.C. and took the money away from him. Wow that got a fire under him and some work started to be performed. Still took at least another two months and some help from my insurance adjuster to get it finished. I then reversed the dispute and gave the $3000.00 back, he then said it was held up in his bank and I ended up paying $5000.00 it get my bike out of there. I asked about the $3000 and he said of course he would return it when he could that would be the honest and morel thing to do. He doesn't know what those two words mean because I had to take Cycle Stop to court to get it back and it took thirteen months to do that, look it up in the Polk County court system. Now I have to replace the ridiculous handle bars they installed and put the correct ones on and stuck with the substandard work they did, pictures included. The first time I got on the bike and put my foot on the highway pegs they just turned, they were not installed correctly. First bump I hit on the highway the headlight just fell pointing at the road, after two weeks the turn signals stopped working. I found a wire was pinched when it was put together and blew the fuse. The seat was installed wrong it wasn't hooked in the front clip. All of these items could have caused serious harm or death! Wondering why I did not take the bike back for these problems? Well, I was forced to sign a paper saying I accepted it on the spot when I picked it up even though their invoice says there is a 30-day warranty! I won't take a tricycle to this place and you won't if you are smart!

Jason and his team are fantastic. If you're like me and believe that good customer service and…read morehonest dependable repair are important, then look no further! I brought my broken HD breakout to Jason and not only did he find the phantom problem he fixed it with parts I will never have to worry about again. Then he went a step further and identified other known issues that we put preventative plans in place to fix before they caused me further lost time on my favorite ride. Everyone helped to ensure that I felt important and listened to my issues and needs. That's something that is rare any more in the typical turn and upsell shops I've experienced in the past. Not only has he earned a repeat customer, but I will make the 40 mile ride just for an oil change. Thank you Jason!

Always and hands down one of the most respected and trusted store and site for all your Mini Moto…read moreneeds! Though Ive never been to the actual store, I have been a repeat buyer! Ask anyone! THERUCKSHOP is definitely a spot to shop!

The shopping is spot on! Helpful installation instructions and great video tutorials for anyone…read morewho wants to fix their own machine i highly recommend them!

My bike is always in good hands here at Hogtown. From oil changes, bike upgrades and even accident…read morerepair, Barkley can get it done. I trust his expertise on all things motorcycle. He's been referred to my self and my hubby by our friends as the go to one stop shop. So far we have been nothing but happy with all of our services here.

Just stopped by here to buy a full face road helmet for longer rides and had a perfect sales…read moreexperience. The staff is phenomenal and know about their products and their customers. Great selection. Would recommend them to anyone. I'll for sure check out the location local to my house in Jacksonville.

Simply fantastic service with knowledgeable employees. Adam was superb in taking time to make sure…read moreall of my needs were taking care. Will definitely be back to get more cruiser gear.

My husband and I went there yesterday. We ended up with a Daytona special, Harley! It's Petty…read moreblue but with sparkles! Can't wait for it to arrive!! They deliver!!

I review on a wrong dealer lucky u cycles is awesome to work with their very understanding and…read morehelpful.

This is an update to the review. Christoper L. at 1800-cyclegear got involved. He sent me an email…read moreand apologized for not getting involved sooner. He did send an return label and issued me a full refund. Cycle gear still gets 1 star because I had to call several times, post reviews on yelp, and cyclegear to get a positive result. I'm happy for the result but not for the experience.

Zack was super awesome while installing my Cardo, super funny and lots of jokes! and I got a…read morecomplementary spacer doll thing? I will take great care of it LOL I will of course be back

I've been a customer of theirs for many years. From Honda's to Harleys. Always top notch service…read more Fair pricing. Price quoted is what I pay. Dave the owner is extremely knowledgeable, and can get you back on the road fast. Give them a shot. You won't regret it.

This place is amazing. Top notch people working and the best customer service. Inventory is awesome!read more