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    AZ Valley Windows

    3.6 (11 reviews)
    Open 8:00 am - 4:30 pm

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    4 months ago

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    2 years ago

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    4 years ago

    Found them on yelp, took an extremely long time to get someone out to "give a quote" and the sales rep did not pull through.

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    5 years ago

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    3 years ago

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    6 years ago

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    Dan W.

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    8 years ago

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    Dan W.

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    6 years ago

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    Dan W.

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    7 years ago

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    Dan W.

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    9 years ago

    It's been 2 months since the Small Claims Court has awarded me a Judgement and they have refused to settle the debt they owe me.

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    9 years ago

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    K & J Windows

    K & J Windows

    4.7
    (217 reviews)

    The process of getting 4 new windows was so easy and efficient with K & J windows! Everyone I spoke…read morewith through the process was friendly and professional, especially our installer Joseff.

    Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

    Precision Fit Doors and Windows

    Precision Fit Doors and Windows

    4.5
    (72 reviews)

    Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

    The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

    Arizona Window and Door Store

    Arizona Window and Door Store

    4.1
    (229 reviews)

    Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

    Recently had 3 windows installed. Poor customer service, Called 3 times to get a answer on why my…read moretrim was installed twisted/uneven and 2 boards were split in half and pieced together. Customer service tells me every time still waiting for manager to look into it. It's been over a month and half. Now they wont even get back to me.

    AZ Valley Windows - windowsinstallation - Updated August 2026

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