June at ECI Jewelers made my Rolex purchase an exceptional experience from start to finish. He was…read moreattentive, transparent, and clearly very knowledgeable about the inventory. I appreciated how straightforward and efficient the process was no pressure, just helpful guidance to make sure I chose the right piece. The watch was shipped promptly and arrived quickly, exactly as represented, including the original box and full paperwork. Everything was handled professionally and with great care. I would confidently recommend June and ECI Jewelers to anyone seeking a smooth and trustworthy luxury watch buying experience

The best Jewerly store in the tri state. And this is coming from someone that has been to many many…read moreJewerly stores around. Boris or Al will take care of you.

I worked with David at Wempe and was able to secure a hard to get piece for me. He, and the entire…read moreWempe team were so gracious, helpful, and well versed in the collection. They took the time to explain how to care for and set my piece. Such an incredible experience!

I had a older Panerai bracelet that needed a pin for one of the links. Amazingly, the gentleman at…read morethe service desk found the specific part and replaced it at no cost. That is what I call service.

Not sure what the deal is with this place... I collect watches and have a large collection. I work…read morearound the corner and it popped in twice to sort of look around and see if there's anything that catches my eye that I might trade in some pieces for. Both times I've been there today. He wouldn't me and showed me like one watch but I asked like one or two questions. They're just like thank you goodbye basically I can get the hell out of the store. We have a great inventory and a lot of the pieces I've never actually held so you're kind of wanna look at them before you spend. I don't know $50,000 or something.. anyway I don't think I'll be walking in that store again

I have a 12 year old DLC GMTII with a worn oyster bracelet. I tried several other online sites…read morewithout success. Boris at Motion In Time texted back right-a-way with a price to replace the bracelet with a new DLC coated one for a great price. (I was quoted a higher price to repair and re-cost the old bracelet from a watchmaker in London). He turned around the watch by the end of the week and shipped it back overnight to Portand. Couldn't be happier with a watch that looks as good as the day I bought it 12 years go. Thanks again Boris.

The watch was as advertised, and they were communicative and responsive. When I sought…read moreclarification about a few things, they were open and direct

Recently purchased an AP Bumblebee watch. Delivered timely in better condition than described…read more Seamless transaction, highly recommend !

My watch band broke at work today. The wristband spring broke so there was nothing connecting the…read morewristband to the watch anymore. I happened to be in Grand Central Terminal in Manhattan today, so I ran over to Grand Central Watch to get an estimate. I was really upset because my wife bought me this watch on vacation years ago, so there is a sentimental attachment to it. The owner saw that I was stressed out and she looked at it, turned around, fixed it in about a minute and handed the watch back to me. I was really nervous because I didn't know how much it was going to cost. I asked: "How much is the repair?" She replied, " There is no charge. Just leave me a review on Google." I couldn't believe it. I didn't know there was any place left on earth like that. How could I not leave a review after that? Five stars!!!!!!!

NEW YORK CITY/Midtown: Tucked inside Grand Central Terminal, Grand Central Watch is a true…read morehorological institution, family-owned and expertly run for more than 70 years. Their reputation for watch repair is stellar, with the skill to handle everything from quick battery swaps and band adjustments to intricate restorations and full-service overhauls across all makes and models. If you are looking to sell your piece, they offer trusted appraisals and authentication services. On the flip side, if you are ready to elevate your collection, their curated selection of restored vintage watches and new timepieces is worth browsing. They even repair jewelry, making this a one-stop shop for treasured pieces. All this is backed by a great team with the best customer service. One of our favorite things is their social media content. Their videos are packed with insight, history, and behind-the-scenes knowledge that makes the world of watches feel even more fascinating. Grand Central Terminal is dog friendly, and the team here loves welcoming four-legged visitors. You will find them down the 45th Street passageway near Track 38, ready to help with anything your watch needs. Can't make it in? Their mail-in service keeps your timepiece ticking no matter where you are.

I highly recommend Element iN Time. Outstanding service! Prompt responses, strong efforts to do…read moreright for the customer, and quick service.

I was in the market for a new watch to mark a life event, and through a few months of research, I…read moredecided to get myself an Omega. I reached out to Element in Time as a customer from out of state, and they offered the BEST price shipped. I contacted them about the piece and was told that though it is not physically in stock, they would be able to source the watch and to give them a few days. For the price I was quoted, I was more than willing to wait. Personally, I'm a customer that has no problem missing out on the in-person "AD" or boutique experience, especially if it could save me some money. In a day I was sent a message, letting me know that they were able to source the watch, and I just had to be patient while they received the watch to inspect and forward on to me. My new Aqua Terra is on my wrist a week later and I can't say enough good about Element in Time. They were prompt with responding to all my inquiries and kept me posted on the status all throughout the process. Looking forward to doing more business with them in the future as life happens!

Contacted them multiple times and received automated reply emails. Nobody ever got in touch with me…read moreafter leaving phone numbers etc. ended up buying a $25000 Rolex from a dealer not associated with the jewelers row crowd in NYC.

traded in a Rolex and received a fair value. Purchased a Rolex Skydweller from watches off 5th and…read morethe process was seamless. The responsiveness to my questions, the price, the shipping and packaging was all perfect. Michael was very knowledgable and attentive to every question I had. He walked me through the purchasing from a distance without hiccup. An excellent luxury watch seller.

They violated a contract to sell me a watch. I paid for it and received a confirmation and they…read morethen tried to charge me 6% more for using a payment service AFTER THE FACT. This is after the payment went through and they realized their system didn't charge me the additional fee and they were not going to recover it, they cancelled my order.

I highly recommend WatchGuyNYC in the highest order! Anthony provides perfect, trustworthy service…read moreand keeps his word--something truly rare in this industry. I have complete confidence in every transaction with him regarding my Rolex GMT Master II (Bruce Wayne). My recent transaction was seamless, and the item arrived exactly as described. Everything about this business is smooth and professional--from communication to delivery. Anthony is highly responsive, appropriate, and communicative, with immediate and consistent replies. If you're looking for a reliable and trustworthy watch dealer, WatchGuyNYC is the place to go!