I've been going to AN Salon for over a year now. AN does my haircut, highlights, balayage and…read moreblowout. She is very professional and gives alot of time to give the best results. Im very happy with her service and I highly recommend AN services

Le did a really a great job with my haircut! She was very nice and followed the style I wantedread more

Elle is amazingggggg! She's comfortable to be around , great at colors, specialty cuts, blowouts,…read moreeverything! So worth it:)))

Went to Stephanie Solano, gave a picture of how I wanted it. I had been growing my hair for 7 years…read moreand I was afraid to cut it and I told her. I wanted just a little off. She cut off most of my hair. For no reason. It's so awful I can't wear my hair down at all. Then made me pay for it at the end, when she knew she messed up. I had to call later and complain, and the owners would not call or speak to me directly. It will take me years to grow my hair back and has completely derailed my plans.

I had one of those rare unusual experiences here. In short, not good experience with my stylist but…read morea very good customer service experience from the management and everyone else whom I encountered with. Long story! I may not return to my stylist however out of respect I wouldn't disclose my stylist name. I went in there for a consult with my frizzy hair and also wanted to do root touch up. I have had highlights from before. During my consultation, I was suggested by my stylist to do a hair keratin treatment. And she/he dint really talk about the root touch up, which was fine to me too. On my hair service day, when my root touch up was about to start, she/he asked me if I want to keep my highlights. I said yah, would like to keep my highlights. She/he also said that since some of my grey roots were longer more than about an inch, I'd be charged for a single process color $95 instead of root touch up $75. I gave my okay to that. Then work got started and all of my services were completed. Next day, I noticed several grey hairs still. I called up with my concern on the following business day. I was asked to come in so that my stylist can have a look. I went in there greeted my stylist asked how are you doing. She/he responded in a rude tone. Then after I addressed my concern, she/he went on raising her/his voice incrementally blaming me that I wanted to keep my highlights and that my greys were too long. I have to mention that I had been calm all throughout. For me it was not a big deal, it was just a minor error, which can be corrected easily. I dint go there to complain or scream at anyone, just wanted to see if that can be corrected. She/he made a huge deal out of it. She/he made me feel like it was my mistake that I had a complicated hair service request. Well, I'd say any professional's potential is tested on how one copes to new challenges. However, shout out to Teresa at customer service for the way she handled the situation. She was there to witness. She said that she'd let her manage know and gave me a form to fill up. Meanwhile, my stylist stormed out of the salon. Teresa was so empathetic! She dint assure me anything just said that she'd follow up with her manager. But, had been so compassionate throughout. It was a challenging situation for her too. She reacted so well at the situation, without taking anyones side. To me, unlike my stylist, she really thrived at her challenge! Following day, I got a call from their manager and she was really very nice as well! She set me up an appointment with another stylist to see what they can do. My second stylist tried to fix it as much as she could, which is all I wanted. Too much of unnecessary drama by my stylist. It'd have been solved right there, all she/he needed to do was tell me how you can help and if not explain to me what repercussions it may have to my hair. For the whole trauma that I had to go through, I'd have given a 1 star. However, for everyone else and everything else at this place I'd have to give a 4 star.

Zena Salon-everyone there is customer service oriented, professional but friendly too!…read moreThe salon is located in an upbeat neighborhood, close to shopping and restaurants. The decor is aesthetically pleasing with functionality and good lighting. Also, last but not least, the salon is impeccably clean and neat good background sounds playing too! U should check it out!

I've been coming to this salon since they opened and have always left happy and overly satisfied!…read moreThe quality of products they use, as well as their knowledge are top notch! They listen to what you want, work with you if you tell them your budget, and the atmosphere is always relaxing! Cannot say enough good things about my favorite salon!

Went in to get a consult, everything on their end looked great as far as my hair lifting, quoted us…read morefor 3 hours of work- so we (my friend and I) scheduled an appointment. Came in for the appointment for a balayage, super anxious because this is my hair and it's really important to me that it's done the way I want. I showed multiple inspo pictures and my stylist went to work. To make a long story short, the bleach was left in my head for about 2.5 hours, which obviously left my healthy hair completely fried and over processed. (It would make sense to drag this process out when you're charging a hourly rate) She toned it to an awful grey color that was so ick I felt so embarrassed. The roots were BEYOND streaky. I didn't realize the extent of the damage until I washed my hair for the first time at home.... I was traumatized. It was bristly, falling off, and so matted to the point I couldn't brush my hair. Not what you want to see after paying a fortune at the "best salon in Richmond." Oh and my friends hair? She requested a deep cowboy red- came out with BRIGHT, hot cheeto orange hair. I was I was kidding. I called and emailed the salon to see what they were going to do to rectify this horrible experience and have yet to email or call back, this was over a week ago. I have since seen a different stylist who is working SO hard to get my hair back to its natural condition and to the color I originally asked for but as expected it's getting so costly. And I had to cut over 3 inches off my hair to remove the knots and it only helped like 5% since I've worked so hard growing my hair out after having 2 babies. The 3 hour hair time they quoted turned into over 5 hours at $125/hour. Spending that kind of money you'd expect to firstly get what you asked for- which if you claim to be a professional shouldn't be that hard and 2. at least get a call back from an owner regarding this matter. Well, needless to say I and a lot of people I'm associated with will NEVER go back here. They are extremely unprofessional, lack respect for their customers, and clearly only care about the money. Save your money and go elsewhere. There's a way better salon that facilitates anything you could need literally across the street!!! Rumor has is a lot of their staff left to go work there anyway.

Sweetest ladies with great experience on hair. I've come in twice for a hair cut and blow out and…read moreit's the best I've had in Texas! Fast appointments and very accommodating

WARNING -- DO NOT GO HERE I am devastated by the way my hair…read moreand scalp were handled at this salon. After a simple root touch-up, the stylist applied strong bleach to my dry, previously lightened ends and left it on far too long. My scalp burned and smoked -- I have photos and video -- and by the time it was rinsed, I had lost a significant amount of hair. I am not exaggerating: I lost about half of my hair that day. My scalp now has painful sores. When I began crying from the pain and shock, the stylist showed no sympathy. The owner eventually washed my hair because of the scene I was making, but the person who applied the bleach appeared unconcerned the entire time. Other local stylists who have seen my hair were shocked at the level of lift used and how long it was left on. I have cosmetology training (Paul Mitchell), so I know this was over-processing and should have been addressed immediately. This was not a simple accident -- the damage could have been prevented if proper technique and care had been used. I have the stylist's license number, photos, and video evidence. I am pursuing legal action and will be reporting this incident to the state cosmetology board. I will also be sharing my experience publicly so others can make an informed decision. Please do not trust this salon with chemical services. I am traumatized by what happened and hope my review prevents someone else from going through the same experience.

Perfect! My color was so beautiful and exactly like the Opalescent cotton candy blonde I wanted!!!read more

Chelsea was very attentive to my hair needs and clearly is devoted to working towards my hair…read moregoals! I would recommend her 100% :) she's easy to talk to as well.

I had my first appointment at Sugar Land Hair Bar for a haircut today with Ash Marie. I was greeted…read moreby another stylist when I walked in and she let me know where I could sit and wait for Ash. Once Ash was ready she introduced herself and showed me her station where I could put my purse. I then followed her to the hair wash station. Once done with my hair wash I went back to her station where we discussed what I was wanting for this haircut. She was very friendly and listened to what I was wanting and looked at my inspo pictures. She was very communicative and was letting me know what she was doing to my hair as she was cutting it. We chatted throughout the duration of my haircut. Once done she took pictures of my hair. I paid for my haircut and that was it. I was done in about a an hour. Ash did a phenomenal job with my hair! I'm super happy and highly recommend Ash!

The A in Ashely stands for AMAZING!!!!…read more She truly healed my experiences and thoughts of the hair salon. Before I met Ashley Rodriguez, I had gone to the Salon in Sugar Land and consistently I was getting a hair cut I did not want. So at first I was nervous coming to Ashely but she truly healed how I view salons now. I have gone to her 2 times now and I can truly say she is an angel. For my second appointment I asked to do highlights all over my head and a nice caramel color! Ashely once agained killed it! She walked me through everything to make sure I understood what was going on while making sure I was comfortable! The salon is super cozy and it is not overwhelming like traditional salons. Normally when I get my hair done, it is just me an Ashely which is a huge plus as sometimes I can get anxiety with other customers in the salon. Overall I would highley reccomend Ahsley and this salon! They will treat you with nothing but the best if not even more! I can't wait to come back!!

Nice and decent salon in the neighborhood at reasonable prices. They accept appointments and…read morewalk-ins are welcomed too. Booking can be done either over phone or online. My go to hairstylist here has been Saba. She has consistently provided reliable and skillful services at the salon. With her attention to detail and personalized approach, she ensures that every haircut, hair color, eyebrow shaping, and root touch-up meets my expectations. She also provides suggestions tailored to my needs, for which I admire her a lot. Her friendly demeanor creates a comfortable atmosphere, making each visit enjoyable. 5 stars for her! The salon has a more compact layout. The space to heat your color treated hair is so tight and is in an awkward spot. I've to reduce one point mostly because of that. Although, its not a deal breaker but for these treatments, I expect a nice and relaxing ambiance. When I'm looking for ambience and getting pampered then I go somewhere else. I'd highly recommend they work on the layout to provide better customer experience. From my experience, some of their associates are very good however there are few rude associates too. Once their payment system was not working, and not the front desk lady but another associate asked me out loud at the top of her voice how much you want to pay for tip. This is just one of many incidents. Thankfully, she was not my stylist, otherwise I probably wouldn't have returned to a rude person. It has been a good experience for me with Saba. I can leave the salon happy and satisfied with the service.

I called before coming in and specifically asked what time you closed. I was told you were open…read moreuntil 7:00 PM, so I drove there. I arrived at 5:00 PM, yet I was told, "We're closing, we can't take you." Instead of acknowledging that I had been given incorrect information, no one took responsibility. After I pointed it out, I was met with an annoyed attitude and a reluctant, "Fine, come in." That was very unprofessional. If you're unhappy about serving a customer, how can I trust you with my eyebrows? Customer service matters just as much as the service itself. Unfortunately, I won't be coming back.

Leslie did a great color correction and trim on me at an affordable price and wonderful service!…read more I had gone through multiple fashion colors- pink, purple, blue... and Leslie helped me get my hair back to where I wanted it after the hardest color- pulling out bright blue! She has more than 20 years of experience and it shows. She's a local gem! Thank you, I will be back!

DO NOT GO HERE! cut my sons eyebrow and would NOT give a refund. These people have no idea what…read morethey are doing