Love how we were trying to get to get our hot tub fixed through them for 6 weeks. Broken or no communication. I finally say we're going with someone else and owner tried to make me pay for the part he ordered. Ordered with zero communication to me that they were doing anything. Hope that part they're eating tastes good. Bunch of clowns. read more

Straight shooter, reliable and didn't upsell. Fixed my problem with the pump and didn't need me on site ( he'd helped before and there was trust) read more

I knew I needed a new spa gas heater and basically got the run around with several potential providers. Jerry responded immediately and had someone at the house with an accurate and fair price estimate immediately. He even found an open box heater that saved me money (I know because I checked). Here's the bottom line. You can tell a good service provider by the care in which they contact and reply to you. Being a small business, Jerry gets this and knows how to respond with truthful answers. No one asked me to review the outstanding service I received but I am compelled to leave a positive review. Don't even hesitate using AZ Best Pool Service!!! read more

Jerry, and his staff have been servicing my above ground spa for years. I can always count on AZ's Best to make sure my spa is running efficiently and in tip-top shape. The main thing that made me choose this company was their great word-of-mouth reputation, yelp and google reviews, as well as affordability and their ability to arrive on time by keeping appointments and promises. Dax read more

AZ's Best Pool Service & Repair - Pool Cleaners Near Me - Phoenix, Arizona

I called a few pool repair companies to get a temperature issue fixed on my pool. When I called AZ Best it went to voicemail and I impatiently hung up. I quickly received a text back asking how they could help. Their service fee was competitive or cheaper than other companies. I was able to quickly get an appointment when I needed it. Jerry was professional and knowledgeable. In the process of troubleshooting he accidentally fried the light circuit on the control board. He didn't hesitate to acknowledge his mistake. He fixed the original problem and made sure the other pool equipment was operating correctly while he called to find a new board. This was early Tuesday 4/29/25. By the end of the day he called me to let me know he has found a replacement. He came back out on Wednesday afternoon, replaced the board, and reprogrammed all of my settings. THIS IS WHAT INTEGRITY AND PROFESSIONALISM LOOKS LIKE. Jerry and AZ Best has my business for life!! read more

I had originally called them for a 2nd opinion. They were very honest and thorough. I ended up switching pool maintenience to Az Best as I trust them. I have been very happy and not disappointed. I have a brand new pool and they did my pool set up and continued care. This company answers your calls and is fair on pricing and they care about your pool experience. read more

"AZ Best pool service is truly the best. If an issue or questions about my pool comes up I just call Jerry and we get the issue resolved quickly. Jerry, Kirk and Bryan are great to work with. Bryan does the weekly pool cleaning and is very serious about making sure chemicals and water are right and pool is cleaned. Thanks guys!" read more

Snap my fingers, and Jerry is at the front door. Well, not really. But he does come fast! What's the old saying? "I don't own a pool, it owns me." But are they not fun? I have the in-ground cleaning system. You know, the pop up heads. They do work great. No muss, no fuss. Back in the late 60's - early 70's when I still lived at home, my dad would clean the pool Saturday morning. The big pole, back and forth, back and forth. Of course at 4:00PM like clockwork, a huge dust storm ruining all that work. Hey, better him than me. I just swam in it. Bwhahahaha! read more

THE best service hands down. Jerry stopped by, wasn't able to help with our pool situation and would not let us pay him for his time. He was so kind and funny and very knowledgeable on all things pool. He will definitely be our first call for pool service! Highly recommend! read more

Fair price for prompt, quality service. Very happy we found AZ's Best Pool Svc & Repair!

The best ever.I cannot even know where to begin. Since I have been a widow - 4 years - EVERY COMPANY - over quoted - under delivered, treated me like nobody. THIS MAN CAME TO MY HOUSE WITH RESPECT. Did not take advantage to Me. was very fair and honest. FIRST COMPANY since my hubby was killed. Amen, amen, amen. Please if you are shopping for decency this is your company. If you want someone honest and integral - this is your company. Call me if you need to through facebook for a live review. I was blessed today!!!!!! I have never been so blessed, since my hubby died. promise you!! read more

"We've known Jerry a long time. Great referral from a friend. Honest, professional and down right nice. Makes time for you and treats you like family. Thank you Jerry for taking such great care of us!!" read more

Solid company, does what they say and says what they'll do. Never any complications and easy to work with. Cant recommend them enough.

Been using these guys for years. my spa was down for a few years and no one could figure it out. AZ's Best came out and had it fixed in no time. friendly, knowledgeable and fair priced. Will continue to use them for all of my pool and spa needs! read more

I contacted Jerry a few months ago to replace my pool lights. I had been thinking about also replacing my automation system, so Jerry provided several quotes for me to evaluate. He was very transparent about my options and I made the decision to replace the lights and the entire automation panel. We initially experienced an issue with the new system, but Jerry was super responsive and eventually we had to engage the manufacturer. The manufacturer quickly replaced the defective part and the we were back in business. Jerry continued to follow-up with me daily to check on the system and insisted on not collecting a dime until we were sure the problem was fixed. The system has been working flawlessly ever since and I'm happy to have a pool company I can trust. I highly recommend AZ's Best Pool Service & Repair. read more

This company is a joke. $110 service fee with ill advice. Use caution get second quotes. When I let the owner know I was canceling service he adds a $50 diagnostic fee LOL and quoted me $1500 over what other companies quoted me to fix my issue. Sucks when you have a informed customer and can't Prey on the elderly. Too many options for this type of service. Enjoy the $50 bucks Jerry! It's not even worth my time to combat it. You need it way more !! Do not use this company folks!! read more

AZ's Best Pool Service & Repair - The bill after I terminated services lol - Pool Cleaners Near Me - Phoenix, Arizona

"They are a great pool company that shows up to clean our pool and always offer an explanation and costs of any repairs before they proceed. We get email notification once the pool is cleaned and readings of the pool water. They are also really quick to respond to any issues we have with our pool. I highly recommend them to anyone." read more

This past summer we moved to Scottsdale & bought a home with a 23-year old pool in very bad shape. We had numerous pool services give us quotes on new pumps, filter, and replace and move a heater, among other work. We received conflicting information regarding equipment, permits required, and what could and couldn't be done from virtually everybody. Some people couldn't figure out why we had four separate pumps or didn't understand our PCC2000 in-floor cleaning system. Some told us we were stupid to want a gas heater while embellishing the advantages of a heat pump. A couple of services said we couldn't put a gas heater in because it would be against city code. Some said we needed massive electrical work performed on our system. Only one, Jerry Theobald of AZ's Best Pool Service, was not telling us we had to replace all four pumps. Instead, he put a new variable speed pump in, used our former main pump to replace the pump controlling the pop-ups, rewired another pump to fix it, and put in a new motor on the fourth pump at a much lower cost than replacing it with a new pump. Jerry provided us with the Scottsdale city codes regarding gas heaters to prove we could do what other services said was against city code. We've owned swimming pools for 20+ years in other cities but have never experienced such high-quality workmanship, superb knowledge of pool equipment, along with the ability to fully and honestly explain all of the options available to us as we have with Jerry. We strongly recommend AZ's Best Pool Service & Repair. read more

Was rude on phone to new customer but still made scheduled appointment in which AZ Pool Service blew off- Never showed Never called! This just shows AZ Pool Svc does business- unreliable and no customer service! Sad cause we just moved into area with large pool and so contracted another company for full svc that was helpful and nice on phone and showed up on scheduled time. Would never trust AZ pool service- horrible to blow off a new customer! read more

Truly live up to their name. I really feel I can leave every aspect of pool service to them and just enjoy the pool. They are reliable, dependable and highly expert in all matters. read more

I tried numerous times to get a hold of someone to ask about their specials on their website. I emailed two weeks ago and left two messages and no one called or contacted back. It seems this company does not want new business and I definitely would not recommend to others. read more

We were out of town & monsoons rolled in! My daughters Birthday swim party was scheduled for the day after we returned ! Made a call to Jerry Theobald & he went out of his way to make sure the pool was crystal clear when we returned! Good , family business who cares! Thank you Jerry! read more

I can't say enough about Jerry and AZ's Best Pool Service & Repair. I was in the process of selling my house and Jerry went above and beyond to get the pool ready for the sale. He and his team did an outstanding job finding solutions to problems under a tight deadline. He was helpful, understanding, and willing to go above and beyond. Much appreciated! read more

I've used Jerry at my last 2 houses, both of which had very different pools. I was always impressed at how well he knew all of the components and how to keep the pools running cleanly and efficiently. Whoever was coming out to do the weekly service (whether Jerry or one of his crew) was always there on time and consistently each week. Anything that broke was always fixed quickly and properly (as opposed to the few times I tried to do it myself). There's a lot to owning a pool. Knowing that Jerry's only a phone call away makes it much less stressful. read more

I am a retired home improvement business owner with more than 30 years in the business. So when it comes to quality work and service at a more than fair price this is the company to deal with. You won't be dealing with a guy in an old pickup truck who only wants to make quick money and will soon be out of business. It took time for me to sort through pool services until I found AZ's Best Pool Service & Repair. Save the problem of trying to find a quality pool service and call AZ's Best pool Service & Repair first. A+ Bob in Anthem, Az. read more

It was time for our filter to be cleaned and schedules were as busy as ever. Brandon asked how I felt about Sunday, and I said "whatever works for you". This fine young man arrived today (Sunday) and not only meticulously cleaned the filters but took the time to visit with me about lots of things I was interested in - "tell me about the different chlorines and established levels" and "I'm glad you noticed the increased whitening of my new Kool Deck - think I should call the man to return - and what do you think of that man Jerry recommended I talk to about new plastering - oh you think he's just great?" Good. So glad to have some special time with my Brandon today. When Brandon left, I knew exactly where my pressure was, exactly where my chemicals were and most important I knew what mattered most - Boy, I was in such good hands. Just another answered prayer on a Sunday. Thank you Brandon. Thank you Jerry. Kaye Helm read more

I called Jerry after I had 2 other companies come out to look at my heater. The other companies told me I needed a new heater. Jerry told me I only needed a $60 part. He replaced it and the heater has been running great since. I would highly recommend this company. read more