The following is a honest review of Aireserv Eureka a company that has stumbled in their service…read morenearly from the moment we bought an Amana HVAC unit from them in August of 2024. The original much more critical 1 star review is below and it is all still very true but they have as of mid August 2025 rectified some of their errors by honoring repairs and warranties that Amana refuses to honor. Does that completely erase all the errors that have been made along the road? Honestly no they do not, but I appreciate that they are currently doing their best to repair what was wrong. They very well might be a very good company but my wife and I's recent experience has been rocky at best. Update to a 3 -3.5 star rating. THIS IS THE ORIGINAL 1 STAR REVIEW. : Based off of positive reviews on Yelp and Google my wife and I chose to buy a new HVAC unit from Aireserv Eureka in August of 2024. In no less than 3 MONTHS our unit broke down, something was literally smoking, due to a failure to install the unit properly. Then in March of 2025 we discovered that they installed a unit that for natural gas, which we do not have, instead of propane WHICH THEY SHOULD HAVE KNOWN SINCE THE PIPES ARE APPARENTLY VERY DIFFERENT. So yet another overhaul was made. Then in June of 2025 we started to notice the coldest we could get the house was 75 degrees. So we called for another checkup and they "supposedly" fixed it, saying it had been improperly calibrated during installation. But one month later, in July, our unit broke down AGAIN. This time completely, leaving our house in the 90s. Now as I right this in August of 2025 THE HOTTEST PART OF THE YEAR they have yet to fix my unit. Week after week, yes you have read that correctly, it has been weeks since we called them to fix our unit, we have had to call them over 20 times. So far we are at week 3 and moving soon to 4. Airserve Eureka's horrible service has so far consistented of misdiagnosis, instillation of wrong parts, incorrect calibration of the unit, and long waits (4+ days) while a part ships. They have given an excuse for everything, always blaming someone else (Amana). According to them, none of this is their fault. They are playing the victim of corporate manufacturing. But, why would you want to reach out to a company who has no control over the services they offer? We then said, since there are so many issues with my unit from the start and I am still under warranty, why don't they just install a new unit. So far they have refused to honor the warranty because Amana won't. I'm not writing this bad review out of spite but as a civic duty to report incompetence in what is falsely sold as good. I hope those of you reading this heed my warning about Airserve Eureka. They are just plain terrible. UPDATE: In mid late August 2025. Aireserv Eureka decided to ignore Amana's horrible lack of honoring our warranty and installed a new RUUD unit. Let's hope this goes better than this last year's trials. I'd definitely not recommend Amana for a future HVAC regardless of the positive reviews they have online. Eureka honestly doesn't deserve a stellar 5 star review but they have tried to do right currently so perhaps they again as mentioned above deserve more a 3-3.5 Star rating.

Craig and Brandon came out promptly, the same day as my phone call and gave a thorough inspection…read moreto our heating system.

Thank you AIRmerica heating&cooling for fixing my ac unit!! I came home from work yesterday and it…read morewas cool in the house. You have no idea how grateful my pets and I are. Backstory: I had gotten a new ac unit installed a year ago but it never ran well so I assumed it was too hot outside, bad windows, insulation issue and had purchased 2 window units to help keep it cold inside. I've known Brandon for a very long time and was just casually complaining about my HVAC issues, then he had me check some things out to find that the previous installer completely did a hack job. I was lectured about using "friends of family" who aren't properly licensed and certified...but then he fixed it for me quickly. The price was very reasonable and the amount of care and thought he put into worrying about me and the dogs meant even more 10 out of 10 would recommend him to anyone requiring HVAC services

I started a yelp project and requested several quotes. One was from this business…read more Communication was great however they wanted to come to my home without me there texted to leave door unlocked or a key for them and they would send me an invoice. I was not given a price and I have never met this person. When I declined services due to these things I received "You want me to drive 45 mins spend 1-2 hrs testing the systems for free?" Brandon kept going on and on being demeaning, disrespectful and unprofessional. I was very hostile. I explained further I am not interested due to the cost as I would like to get several quotes and several I have spoken to do not charge a fee. To improve I think this company should meet with homeowners first not try to gain access to their home without them present and be transparent with pricing.

Pleasant to deal with!…read more My scheduled changed and they were so accommodating they still came over and drew up a quote so I could get this over as soon as possible for my HOA to approve. Communication is good. Staff is very friendly. Quote was very detailed and just what I need for HOA approval. Recommend for any HVAC needs.

I have been using Aire Serv for all my air-conditioning and furnace needs. I partake in the monthly…read morefee for maintenance that most AC companies have (get discounts too with that ). They're very alert about coming in and putting their booties on on first entering the home. Any employee who's ever come into my house from Aire Serv is courteous, informative, and compliant with my needs as a client.

Since moving into the area we weren't sure who to call when we had AC issues. We like to use local…read morebusinesses and decided to give JLM a try. They have exceeded all of our expectations! The technicians were very knowledgeable, polite and respectful of the property (shoe booties and all). Not only did they know exactly the problem with the outdoor unit, they also helped set up a smart thermostat after installing the part outside. The lead tech even took the time to draw out a diagram of how our heat pump works and why we had the problem that we did. They took the time to make sure that we were satisfied with the work and we were only charged the service call fee and the cost of the part. 100% calling them again for maintenance, services and repairs (but hopefully not too soon).

My air conditioner stopped working. I received a call within 10 minutes and received service within…read more2 hours. Extremely knowledgeable, excellent quality. Would recommend without hesitation.

I needed 5 runs of ductwork (approx. 80 sq feet) installed for my HVAC system in my basement. The…read moreold ductwork was asbestos wrapped and had been removed by a separate asbestos abatement company. Vogel was a great company to deal with from start to finish. Grant came out for the estimate. He was knowledgeable, helpful and polite. The technician who performed the work was also very professional. Their price (about $890) was very fair and $300 cheaper than the next closest estimate I received. I had the work done pursuant to a stipulation for the sale of my home. Vogel went above and beyond to make sure I had the documentation for the job that I needed for closing. I will use them at my new home for any HVAC needs that arise.

Called and made an appointment for someone to give us an estimate on some HVAC work on our…read morebasement. Five minutes later another employees calls us and cancels as they are too busy and tries to reschedule weeks later. Horrible customer service. Don't recommend.

very knowledgeable and came on time. not hard to schedule and very professional…read morealso they came for a free visit for my issue for my estimate and problem with my AC thermostats

I saw their great reviews on yelp and decided to make an HVAC appointment two days ago. She even…read moreasked me where I heard about them and I said Yelp. The appointment was today from 9-11am - called at 11:15am to ask them where they were and the same woman said I am not on the schedule. I certainly cannot start a business relationship this way.

I've been using Otto for over 5 years. He response fast to issues. He's easy to get a hold of,…read moreunlike other hvac companies I've used in the past. He may not be the cheapest, but the quality of his work is worth the price. You get what you pay.

I just had Otto from Lolich come over and install my new ecobee3 thermostat. I do not usually write…read morethese,so this says a lot. Otto was so professional and went above the and beyond. I would and will highly recommend him to everyone I come across!!!

In my last review, I mentioned that the business had been sold to Paske Pest Control as they were…read morelooking to expand to HVAC. Unfortunately, they were not up to the job and they dropped out of the venture. However, Larry Meyer is still doing installations and service work. He came out today to service our furnace. He has a new number (636) 626-0829. The old Mauller Jr numbers were sold to Paske, so the new number is the only way to reach Larry, who I recommend for being excellent at his trade.

So disappointed. I had them put in a new air conditioner March of 2022. I tried calling numerous…read moretimes and did not receive a call back. My air conditioner went out 4 months later. I had another person come out and fix it because I could not get a call back. Within 4 weeks later the compressor went out on the new unit. I tried calling again. No response. I had the number of the tech Larry and he did come out. I was told since I had had someone else fix the last problem they would not honor my warranty. So basically Im out $3,500. This York unit has so many other issues that we have to replace the unit. If you are a business please call your customers back!!!