We purchased a washer from them and i started making noise so the repair person came out and put a…read morenew part in but the part didn't work. The part had taken 3 weeks to come in so the guy asked if we wanted a loaner and we said yes. He called JL's appliance to see if they would give us a loaner and pick ours up for repair and they agreed. Nobody said anything about a delivery charge but when the washer was fix (or so they say) they expect us (we're in our 60's) to load up their washer, take it to them and get our washer. If a delivery fee was mentioned up front we wouldn't have gotten the loaner. My husband tried tallking to the owner but she was rude and told him they just bought the busiuness and that gas was expensive. I wouldnt' ever buy anything from this compnay again.

JL Appliances customer service is compassionate and genuine. I had an old refrigerator go out,…read morereceived a defective replacement, and JL Appliances were quick to deliver a new one; and showed empathy for the defective appliance and just delivered a couple of gift cards so I could replace my lost groceries! I'm in tears, thank you JL Appliance!

David is the BEST. Came out and fixed our dishwasher ( which was inoperable due to our own fault),…read morenever made us feel stupid, was professional and capable and honest and nice. I've been handing out his business cards like candy and absolutely recommend!

I just had David Glavnik out to fix my washing machine. Lucky me!!! As this was the day after…read moreChristmas, I expected to get no one out today but he responded within an hour. He was very friendly and neat. he had it fixed quickly. Of course no one wants to have an appliance breakdown but the whole fix made me wish I hadn't wasted my time to try and fix it. I highly recommend him!

Once again, Jesus at JAS Appliance Repair provided extraordinary service to our home needs. In…read moreorder to facilitate new flooring construction, JAS moved 6 major appliances out of the kitchen and laundry room. He then moved them back quickly under an unexpected construction schedule shift. Jesus is always professional, courteous, prompt, and very kind. JAS is always very affordable, as well. Our only regret is that we can't rate JAS Appliance and Repair with 10 stars.

I've had Jesus come diagnose and repair multiple issues that have come up. He recharged our AC, he…read morefixed our water pump connected to the AC, he helped us with our washing machine and most recently fixed our furnace. He's been a lifesaver and is very good at what he does. He's always on time and gets the job done quick while being professional. Would recommend to anyone in need. A+++

Not their fault. My refrigerator was making noise. I had heard that Capital City Appliance was a…read moregood company. However, they are booked up 2 or 3 months in advance. They told me that the coils in my refrigerator may just need cleaning. So, I pulled my frig out, took the back cover off and proceded to clean the very dirty coils and fan. The frig is running quietly and efficient again! No need for a new refrigerator!! Thank you!!

I recently had Capital City repair an element in my stove. For some reason the part malfunctioned…read moreagain. Even though it was beyond the warranty they sent someone out to replace the part and check the wiring......at no charge! I call that standing by their work and generously going the extra mile. As an older adult I appreciate that very much.

Haven't had a need for his services lately but when I did he was the best…read more He can repair most any appliance, and sell you a replacement if needed.

Affordable and honest. Always reaching out to Larry with any concerns or purchases in the future.read more

I needed a freezer for my garage so I went to FB marketplace and found one. The seller said he'd…read moredeliver it. As it turned out, it was Jaime from Salem Appliance Service and Repair. As a used freezer, he gave me a 30 day guarantee. Well, after about 2 months, the freezer still worked but wasn't freezing things hard, like ice cream, and was collecting a lot of frost, more than normal. So I called Jaime and explained what was going on and needed a different freezer. He didn't have another one so he told me to look online and find one and he'd go pick it up for me at no charge, but I had to pay for the freezer. No problem, I knew the one I got from Jaime was over the guarantee time. After I received the new one, which the seller delivered so Jaime didn't have to go get it, I called Jaime to come and get the old one so I didn't have to pay someone to haul it away. Jaime came to get it and, can you believe it, he offered my money back. I only took 1/2 but damn, that's customer service. Thank you Jaime, you run your business like you're selling to friends or family. I really appreciate how you operate.

We purchased a home that included a high-end refrigerator. Very technologically advanced. Shortly…read moreafter we moved in, it stopped working. We called Salem Appliance Repair and a technician came out, looked it over, unplugged it, waited a bit, and plugged it back in. Said to call them back if that did not solve the problem. That was ALL he did. Unplug it and plug it back in. They could have told me to try that over the phone. Charged me $75 for five minutes. Absolutely ridiculous.

The price was higher than I expected, but I don't have anything to compare it too…read more The guy was pleasant, on-time and professional. I was surprised that this is actually Mole appliance.

We've had to owner out to our place on a couple different occasions. Sadly, he was about the third…read moreone we had come out to check out our washer machine. He was so friendly, professional and was incredibly reasonably priced! (Just wish I hadn't wasted a few hundred dollars on the previous guys before Appliance Rescue Service who couldn't even fix our machine!) I always refer him to people! I "hope" to never have to see him again ;) but if an appliance of ours goes kaput again, we know who we will be calling.

over heating stopped heating, called in part number, they ordered it, they came out and installed…read moreit in a few minutes. Highly recommend.

The person answering the phone was extremely rude and hostile. I have never spoken to someone so…read moreunprofessional, which speaks to their business.

Our fridge stopped working and we called many appliances repair services in town. Bogard appliance…read morerepair was our choice and will be for any future repair needs we have. They proved to be honest and trustworthy not trying to talk me into unnecessary services. They provided high quality service at a reasonable price. Outstanding customer service, I am very impressed with this company and will recommend them to anyone who needs appliance repair services.

Contacted them for a repair for my dryer. Provided me an accurate quote. Excellent communication,…read morearrived on time and did an excellent job. Explained all the repairs they completed and explained the parts and labor warranty. AAA+++

I've bought a few appliances from Ramon. He is a great guy and very fair on prices. I'm not so…read moreimpressed with his office/phone staff. Very unprofessional and would not qualify to be a receptionist at my office.

Taybin's is a small, independent used appliance and repair shop in West Salem that I came across…read morerecently in my search for a used fridge on craigslist. I visited them and was very pleased with the attention I received from the owner (who also does most of the repairs and delivery). Ramon was pleasant, knowledgeable, and very helpful. I definitely recommend calling Taybin's and stopping by to check out their inventory.