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    B C Construction

    4.3 (25 reviews)

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    Ben's crew ripped holes in the floor while installing the appliances, then tried to hide the damage.
    Luis M.

    Ben isn't the worst contractor I've ever had. That being said, the worst contractor I've ever had was arrested mid-job for domestic violence. While Ben got much of the job done, his verbal aggressiveness and persistently sloppy work were problematic throughout the project. Ben's Yelp reviews show that he sometimes has a hard time keeping appointments. In our case, he requested a follow up appointment so that his electrician could view/bid the kitchen remodel job with him. We set a time/date, but the evening of the appointment, we were all by ourselves, waiting. Later, after we called Ben, he and the electrician scrambled over. We observed the verbal aggressiveness on day 1 of the job. Two members of his demolition crew arrived on bicycle. Ben felt their transportation was unprofessional, and berated them over it. On the day of our first inspection, Ben got into an argument with the City inspector. He later explained to me the importance of putting the inspector in his place so that future inspections would go more smoothly. I do not know if Ben's strategy is effective, as I am not an expert in the construction business. I do know that we were left with a five item "punch list" of corrections to his work after that inspection, and another (smaller) punch list after final inspection, and that the punch lists required us to spend time/money making "fixes" to our home that had nothing to do with the kitchen remodel. Ben's aggressive style showed up with other contractors involved with our project, and with us when he'd ask for payment or complain about our nitpicking. Ben doesn't view himself as aggressive; he views his style as "normal" for the trade. Are we nitpicky? Check out the photos I've posted and decide for yourself. Paintwork (interior and exterior) was thinly applied, lines between colors wiggled back and forth, and plaster and stucco were spattered over wide areas, including over newly installed flooring and cabinets. Crewmembers scuffed the living room floor when they dropped tools installing some of the electrical. After a fix to a sloppy plywood countertop installation, he had to return again to address the fact that the shims he installed as part of the fix extended outside the wall and into the living room. More irritating than damaging, his crew left our master bedroom closet a mess after going through the floor hatch to access the crawl space. The sloppy style applied to the worksite as well as the work. Piles of construction junk remained in our back yard throughout the project. Worse, his crew left bottles, cans, and foam cups, sometimes taken from our refrigerator (though they left the contents of our refrigerator alone after we complained). The worst damage was when his crew ripped holes in our newly installed floor, and attempted to hide them by covering them with newly installed appliances. We had the floor repaired and the installation of the appliances corrected by another contractor. Ben paid for the repairs, though he complained about the cost. At the end of the day, we have a beautiful kitchen and Ben was the primary contractor. He wasn't the right contractor for us, but he might be for you.

    kitchen

    We hired Ben to do a major remodel of our kitchen and a minor remodel of our family room. We got 3 bids and like previous reviews, Ben's was in the middle, cost wise. Our biggest concern was getting the kitchen done by Thanksgiving. Ben thought that he could easily do that depending on the cabinet delivery schedule. So, we started the process on Oct. 2nd of demoing the family room and the demo of the kitchen the next week. We worked with Marcie from Kitchen Kreations to design and order cabinets and counter tops. Working with her was a fantastic experience as she knows her stuff! She also hooked us up with the Tile Zone store for tile and kitchen flooring and with Carlos from Friedman's appliances for ordering our new appliances. Through Marcie we saved thousands of dollars! Ben's biggest strength of having competent and hard working craftsmen (Luis-painter/plumber, Phil, who built us a beautiful fireplace mantel and did stucco and cement work, and the electrician Jose), became a weakness for us at one point, because of sickness. What I mean by this is that Luis caught the flu around the construction mid point and had to miss a few days. Because he was sick, some of the others couldn't do their work as scheduled as they were waiting for him to complete his. The schedule started to slip and even though the cabinets came in we had to delay the installation a few days, which looked like it was going to compromise the Thanksgiving completion. But Ben and Marcie's crews worked late and on weekends to make up for the lost time and we were up and fully operational on Thanksgiving day. We had family in for a 15 year family reunion and they all loved the kitchen and family room. The remodels were a complete success. We have a 60 year old house, so we ran into more than a few problems (electrical, plumbing), but Ben was able to figure out a solid plan forward at a reasonable cost. I almost forgot to give a shout out to his floor guy, Julian. Julian was able to put in high grade distressed wood flooring and carpeting at a great price. Go with Ben, you'll be glad you did!

    Kitchen Remodel.  New Floors, painted cabinets, new countertop and hardware, new basin sink and faucet

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    Ask the Community - B C Construction

    Review Highlights - B C Construction

    I hired Ben Carr of BC Construction for a full kitchen renovation after getting bids from three contractors.

    Mentioned in 6 reviews

    Read more highlights

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