Carlos was incredibly helpful throughout the entire process. After getting my screen repaired, I…read moreran into a few issues initially. When Carlos found out that I was having trouble coming back to the store because I didn't have childcare, he went above and beyond and offered a mobile pickup and drop-off service. That level of customer service is rare these days and was such a huge help during a stressful time. Everything was handled professionally, and Carlos genuinely cared about making sure the issue was resolved. I'm very grateful for his kindness and outstanding service. I would absolutely recommend this business to anyone looking for reliable repairs and excellent customer care

HOLY SMOKES, THIS GUY IS GREAT..!!!…read more Being a senior citizen (retired punk) I never buy new phones; I always look for a refurbished flagship phone that's a few years old...so it was time to upgrade from my old Galaxy S9 to a Galaxy S21 Ultra... Now there's always the dread of transferring all my data, pictures, apps, etc. to my new phone... I found this new shop near Silverlake that had good reviews...so I thought I'd give him a try and OMG..!! What a great phone technician this guy is..!! In 90 minutes he not only moved everything from my old phone to my new phone, but he actually set up my screens EXACTLY THE SAME..!! And he charged me so little that I had to give him a tip for such good service..!! I HIGHLY RECOMMEND Juan and his little shop...he is young, smart & honorable & really took care of an old punk like me... So if you need ANY cell phone repair, bring it here first & you won't be disappointed...

Quick Stop is a super friendly local joint for Silverlake/EchoPark locals. I found them easy to…read morework with for my Iphone battery replacement but they can fix cracked screens and other mishaps or wear and tear. Quick turnaround. Located on Sunset at Laveta Terrace nextdoor to their old location, upstairs in the Medspa building.

Christian charges you before any work and then charges double more to wast your time. He wanted…read more$800 to maybe fix my Pixel 6 Pro (50/50 chance it works after paying more) while KS Mobile only charged $174 to repair everything and only after it was working perfectly. Avoid Christians. It's a grift.

I had an excellent experience with the operator of the store…read more He was fast, accurate and great value for money. I needed help diagnosing my phone's issue and then submitting a corresponding receipt to my insurance. Not only was he able to do it, he was thorough with the diagnosis and documentation, allowing my claim to go smoothly and I finally have a working phone. Throughout the process, he was friendly and honest. I highly recommend everyone to this store. [Not my real name due to Internet privacy reasons, but review is factual]

Super quick response time,…read more The owner was sweet and gave clear prices on the phone, with no haggling. Go during the day is my concern. As it is in downtown.

Friendly and helpful crew. They were slammed with a line out the door, but they processed each…read moreperson efficiently and in a friendly way. In addition, based on the circumstances of our request they made it a priority to get it done quickly and to be very communicative along the way. Great teamwork!

Initially I thought the value of the service if you have their plan is pretty good. They repaired…read moremy water damaged MacBook for only $80 (technically 2 months of a $40 subscription to their insurance) when Apple likely would have charged me $300+. Although it now had physical malfunctions occurring that they never informed me, of I was still appreciative of the repair. After returning for what I thought would be good service is where the nightmare began. I brought in a pair of headphones since it's in their list of repairables yet immediately the guy turns me away. He says that they don't do work on AirPod Max's and to go to a different store. He wasn't willing to tell me which store to try or why they can't work on it; he seemed like he wanted me to leave so he could go back on his phone. Afterwards, I tried to get a free PC tune up. I scheduled an appointment and when I arrived instead of being treated properly the guy wanted to argue with me and try to explain to me that my appointment isn't showing up in his system while I'm showing him my confirmation messages. I understand technical difficulties but the guy was just being a weirdo. He snatched my phone out of my hand and then took it to the back multiple times. Eventually it popped up. If the guy could pick up on any social cues it could've went so much smoother. On the receipt is a pickup date, so I return 2 days after it. The laptop still isn't ready. It shouldn't take 7+ days to tune up a PC...The same guy from before helped me and he just blankly told me that they're still working on and it's not ready. They didn't even do a whole lot to the laptop I have no clue why it took them over 7 days to return it. It didn't even look like they wiped it down after using it nor did they remove their barcode sticker. Just terrible service I realized that after 1 positive experience, I got lucky and this place sucks. If you're looking for good customer service. If you enjoy helped at their convenience and lowkey screwed over this place is for you (ex. They will offer you a non-oem quality screen replacement for your iPhone.). Pretty sure they incentivize positive reviews as well so take the other ones with a grain of salt.

I had a great experience here. My phone screen was completely cracked and they repaired it the same…read moreday. The technician (sorry didn't catch his name) was very professional and the price was fair. They also tested everything before giving the phone back to me. I'm very happy with the service and would definitely come back if I need another repair.

I was there at 1:45pm almost an hour ago. I really wanted to get my iPad fixed before school…read morestarted. I called in advanced they told me to come in, and so I did. It's currently 2:50 pm. I've been sitting in the parking lot for over an hour. Door hasn't yet opened even as I'm typing this, ridiculous. It literally says 40 min bro, if ur gonna take over an hour then atleast but the right time bro. Who knows how long it was closed before I got here. Btw don't reply to my review bc that pmo, like u have cameras there you can see my dumbass waiting over 1 hour pmo

Came to stop by to fix my phone and the owner was very helpful and professional. Had a mildly…read morecracked iphone screen and was very satisfied with the fix results, looked brand new and was able to get good quality screen protectors to prevent any further cracks. Was able to get it fixed in a good timely manner and zero complaints with the results. Definitely hidden gem in town and recommend their services and repairs. Will be coming back soon.

A fantastic place to get your phone fixed within 20 minutes . Is supremely knowledgeable in…read moreeverything iPhone . Got my 11 pro max fixed . LCD damage and screen cracked /water damage and it was done very fast and I didn't have to wait . Reasonable prices. And I'm typing on the screen as I write this and it's already better quality than the last repair. Would definitely come back .

Isaac is very professional, fast and kind! He responded to my request within ten minutes and…read moreoffered me mobile service to fix my cracked screen. I initially thought there was no hope for my phone but he managed to fix my broken screen in a matter of 15 minutes in his car outside of my apt building-- now that's dedication. Thank you Isaac, you have a new customer now. Highly recommend him and his business!!

My 3 year old stepped on my phone and the screen went berserk so I was hoping to get it fixed…read moreinstead of buying a new phone and luckily Isaac was available the same day! He fixed my phone really quickly and it's like my phone is new! Thanks so much!!

Needed a screen and battery changed fast and I was able to find this place on Apple Maps and he…read moreresponded quickly. He's mobile so he was able to stop by and fix my phone. He was fast at fixing it and the quality was great. The price was also great. Would definitely recommend this place.

I got my iPhone 8 Plus battery fixed and Eric was amazing. He worked fast, was patient, and knew…read moreexactly what needed to be done. My phone is now perfect, no more dying quickly or struggling to hold a charge. He replaced the battery right away and the difference is huge. On top of that, he even gave me a free screen protector. Highly recommend!