I love these ladies! I've been going around Sacramento trying out different dry cleaners trying to…read morefind a spot that I like and trust (a sign of adulting) and have come to depend and rely on these ladies. Annually, I will bring my blankets to them to dry clean for the upcoming Lunar New Year and they always meet my deadline. Last week, I came on a Wednesday afternoon and requested a Friday return date for 1 dress and they did it. The cost was $15. I even have them dry clean my travel Beis backpack and it comes back looking brand new. WARNING: Parking can be tough sometimes! This plaza is not the biggest but they have a dedicated parking spot just for them so I've been able to snag that front space most of the time but be prepared to park a little farther, especially if you're arriving during lunch time as there's restaurants around.

Excellent job on my wedding dress that was very dirty with dirt and makeup. They carefully cleaned…read moreall the buttons up the back and it looks like new. Reasonable prices too

I've lived in Sacramento for like 4 years. Places like a reputable massage therapist, chiropractor,…read moredry cleaners, automotive center, nail salon. These are service oriented businesses, of course, but you WANT a quality result obviously. For my career (mortician) I have to dress by a strict appearance and specifically suit attire. I need a professional blazer/slacks weekly with clean pressed lines. At first, I had asked friends, "where do you go for dry cleaning?" - I don't use dry cleaning, I don't know, uhh, google it? Right. So, like all of us (presumably) turn to Yelp for feedback and positive results. I'll have to include some photos eventually, but for now, this place is BOMB. Clean, efficient, they'll even ask, "Does (day of ?) work or do you need it sooner?" Payment system is on the iPad with card insert/tip on screen, quick quick. Stephanie, whom I normally interact with, is just delightful. She'll greet by name each visit and is always attentive for all needs. Pricing is affordable IMO. One blazer costs less than $9.00 Again, in my line of biz.... reputation, image, appearance. This location has proven that they care about detail, quality, and investment of clothes brought to them.

Horrible quality. I had some designer jeans hemmed here and realized they were still too long. I'd…read moregotten similar jeans hemmed in the past and never had issues so I figured this was a fluke. I brought them back and they charged me again. I would've appreciated it comped because I wasn't happy with the first repair but fine. A week later I pick them up and wash them for the first time. This is the result. I had also brought in a jacket for dry cleaning and minor repairs. Picked up the jacket 8 days later and realized the safety pin marking one of the rips was still there and the rip hadn't been fixed. Had to bring it back and wait an additional 8 days for them to do it. The attention to detail isn't there. I don't write one star reviews but this one is warranted. Avoid.

Been going here for years and have never had an issue. Great service along with some of the best…read morequality of dry cleaning in the area. Prices are fair and competitive. Family owned so this business prides itself on customer service and repeat clients. Happy to count myself as one of them. They do alterations, repairs, hat cleaning, shoe cleaning and much more. I like that they're open on Saturdays as sometimes I get busy during the week and forget to pickup.

It's my first time ever going to the dry cleaners by myself as an adult so I had to google…read morebeforehand lol. It's not overly complicated--you go in, tell them you're dropping off, and they'll tell you whether they need to charge you extra for material that needs special care. I was greeted by a very sweet Korean auntie who was working the shop by herself. I felt bad coming in 20 mins before closing but figured it was okay since the point of the dry cleaners is for you to drop it off anyway. She inspected my gf's suede and pleather jacket and said those two she'd have to charge $65 for but then bumped it down to $45 each. I got on the phone with my gf to ask if that was okay, but she changed her mind. So then I told the lady it was okay, to just dry cleaners the other 2 jackets that were more straightforward. She was very sweet, she let me know that her niece (I think her name was Jeen) was going to be working on Thursday and to ask her if I could get a discount for the suede and pleather jacket. I told her thank you and paid with credit card. The subtotal was $31.50 for the two jackets and with the fee, total was $32.60. Like a previous review said--she didn't warn beforehand of the 3.5% credit card fee but it's to be expected of a mom and pop place. I'm not incredibly upset about that. Will update the review upon pickup. Hopefully everything turns out okay.

Five Star Cleaners & Tailoring did an amazing job with my wedding dress!…read more During our wedding, we took photos outside, and unfortunately, there was a little mud that got on my dress. On top of that, my cat must have been upset she wasn't invited, because a couple days after we returned home, she had a seemingly intentional accident in very close proximity to the dress. Although the dress was in a bag at the time, both the dress and the veil ended up with a slight odor to them. After that, I decided it was time to look into cleaning options. I had already been to Five Star in the past, so I used the Yelp project feature to reach out to them as well as a few other cleaners in the Sacramento area. They were very responsive and their pricing to clean and preserve the dress was very reasonable, so I decided to go with them. The turnaround time for cleaning was about a week, which is exactly what they estimated. They showed me the dress before it was boxed so I could confirm it was properly cleaned. There were no more mud stains, and the odor was completely gone! After I inspected the dress, they asked me to come back in a day or two after they had time to box it. It was wedding and prom season, so they were a little busy, and I told them I was in no rush to get the dress back. I went back a few days later and picked up a large box. There was an outer, regular, storage box and inside was a large preservation box that had a display window. It looked great! Oh, and to top it all off, I had originally only inquired about cleaning and boxing for the dress, but when I asked how much it would be to add the veil, they included it for free! Thank you!!

Esther makes customers feel welcome and listened to…read more 5 Star provides professional service and the turnaround time is explained and reasonable. Alterations are also explained and reasonable as well. Esther is the key to the excellent service with satisfactory dry cleaning and alterations at Five Star Cleaners.

When I called in to inquire about their dry cleaning service, I was met with a friendly and helpful…read morevoice over the phone. After dropping off a pair of pants, the woman at the front was very nice and thoroughly inspected the item before putting it away. I had also asked for a quicker turnaround, which she allowed at no additional cost for the first time, but kindly let me know to expect about a week for the future. Overall, Fresh Cleaners did what I needed to have done while providing great customer service.

Do not come here!!!…read more If I could give zero stars, I would. I brought in a white Aritzia suit that had been worn once. There was one small mark on it, and I was told it could be taken care of. Instead, I got the suit back covered in gray and black marks throughout the garment. To be clear, I dropped off a suit with one minor issue and got back a suit covered in new ones. I picked it up, drove straight home, and as I was hanging it in my closet I started noticing mark after mark after mark. I immediately called because I was genuinely shocked by what I was seeing. They didn't care! No resolve! What is most frustrating is that nobody mentioned a thing when the suit was returned to me. A white suit covered in dark marks does not magically end up that way after leaving the store. Someone should have noticed. Someone should have said something. $400 and it had been worn once.... I trusted professionals to care for it, and it was returned in significantly worse condition than when I dropped it off. Now I have to take it to another cleaner and hope they can undo whatever happened here because I no longer trust this business to touch the garment again. Take your clothing elsewhere!!

I would consider myself a regular, doing laundry every Sunday. Once the place was sold to new…read moreownership it's been a disaster. They let go the most bubbly person who was one of the reasons why I kept coming back. Then they started to remodel and take out benches for people to sit and wait. I decided to switch my laundry day to a Saturday, I arrived at 8:20 and no lights, no sign out, nothing was open. I go up and take a picture and it's stating Saturday they open at 7am. That's a lie. Very frustrating to pack a car full of dirty clothes and come knowing you won't be doing laundry. Losing business as we speak. New owners need to get it together. Very upset.

I watched the girl who works there take a dirty floor mat from the bathroom and put it straight…read moreinto a laundry cart. My clothes smelled like fried food when I got home. Last time I ever go there. I recommend the Love Laundry on K. The original one. Always clean. Always great service.

I cannot say enough wonderful things about Rytina Fine Cleaners! They took such incredible care of…read moremy wedding dress--something so meaningful and sentimental to me--and truly went above and beyond. From carefully preparing it to beautifully boxing it after my wedding, every detail was handled with professionalism and care. My dress came back looking absolutely perfect, and knowing it's preserved so well means everything to me. You can tell they genuinely care about their work and their customers. I'm so grateful I trusted them with something so special. Highly recommend Rytina Fine Cleaners to any bride who wants peace of mind and exceptional service! They prepared my dress, my son-in-law suit. Best experience ever highly recommend.

Quality service from start to finish! I got my wedding dress cleaned and preserved here and the…read moreteam at Rytina is super welcoming and professional. My dress came back perfectly preserved and gave me peace of mind knowing it was in such great care. I also loved the front door delivery! I highly recommend Rytina Cleaners to anyone who needs day to day dry cleaning all the way to formal wear preservation.

They close at 1pm. I really wanted to try them because my old cleaner was getting so expensive. But…read moresince they don't hold regular business hours convenient for people who work, I guess I'll find someplace else.

Mark's Cleaners is more than just a dry cleaning business -- it's run by someone who genuinely…read morecares about his customers. Mark is incredibly friendly and goes out of his way to make sure everything is perfect. The first time I came in, he greeted me like an old friend, took the time to understand what I needed, and even offered to rush my order without me asking. That kind of service is rare these days. My clothes always come back spotless, well-pressed, and ready on time. He's honest, dependable, and treats you with respect -- like you actually matter, not just another transaction. If you want great dry cleaning and even better customer service, this is the place. Support local -- support Mark!