My first time there and definitely will return. Competent and honest service. Very straightforward and don't pressure for extras. Jenn and the crew are amazing. Did great work and highly recommend read more

I love Jenn and her staff !! She's amazing !! They are time efficient get the job done and have quality work. I'm always impressed and pleased with the work that is done. read more

WARNING:: DO NOT TAKE YOUR CAR HERE. I was there just yesterday and within 5minutes from the shop releasing my car saying it was repaired when it wasn't and billing me over $1800 for a water pump, thermostat and expansion tank cap. Which was not needed at all. for I had come in with a specific request, to start with a 'transfer case' fluid flush/refill and then if problem was not gone, to see about replacing the parts in it or complete 'transfer case' removal as is making the car grind down the gears and has become a real problem, my 2008 BMW X3 was serviced by a Mesa shop on Main Street last week having all fluids at normal levels and not LOW as Service Manager ( Kameron ) who is a real sweet talker but has zero customer service knowledge or class, straight lied about what was wrong with my car, even asked for the $1851.35 up front. What a scammer this dude is my friends. A lawsuit maybe forecoming due to crimes of fraudulent statements and activities performed on my car that were not needed. Problem still there and I am out of $1851.34 These folks have no concept of legal responsibility and outcomes with this behavior, therefore having me write this intricate review against the shop. Wishing the owner Mr Babbitt call me to straighten this unfortunate event with his crew running scams at the Tempe location. Only if owner reverses the charge to my VISA would I consider negotiating a recourse or writing a new review that can prove this folks can fix a car. You got my cell phone and my $1851.34 Do call me Mr Bobbitt. Also the expansion tank and cap they say they replaced, was never shown to me. They said it had a crack. Basically the worst nightmare, worst shop EVER. read more

Babbitt Motor Werks - The $1851.34 that needs to be reversed since the shop did not fix my car. No signs of water pump exploding on my car exist as they claim. - Auto Repair Near Me - Tempe, Arizona

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Good service and they keep the appointment. I have waited for the appointment and got the work completed as scheduled.

Have always had my BMW serviced at the dealership, therefore first time at Babbitt Motor Werks. What a great experience, Jen was very helpful and informative as what brake work was required. She easily set up the service appointment and the work was completed in a short time. Highly recommend Babbitt Motor Werks. read more

Last week, my iDrive stated that my car may have a possible oil leak. Went to the dealership to get a diagnostic, and sure enough, a part underneath my car needed replacement to stop the oil leak. I was referred to Babbitt Motor Werks through a friend from a local BMW car club and so happy that I found this shop! Called the shop to get a quote and was happily assisted by Kameron, the Service Manager. He was very professional and transparent in pricing, which was substantially lower than what the dealership quoted me. Brought my car into the shop and Kameron was helpful in letting me know what needed to get fixed. They were able to complete the repairs quickly for a much more reasonable price. Highly recommend bringing your BMW to this shop for any and all mechanical needs. Jen and Kameron are honest and extremely knowledgeable that value their relationships with their customers. They cater to not only your car's needs, but also their clients. Definitely bringing my car here for service moving forward! 5 stars across the board! Thank you so much! read more

They are excellent and fair. Would not take my BMW anywhere else! Had to have my gasket for the pan replaced , and replaced the motor mounts as well. They don't make up Needed repairs. read more

I'll only take my bmw here everything they do here is done correct. I highly recommend Babbitt's motor Werks From there customer service to there mechanics. I bring my bmw here for service/maintenance and for auto repairs they're excellent read more

I am writing to express my sincere gratitude for the exceptional service I received at Babbitt Motor Werks. Jen and her staff were courteous, knowledgeable and attentive throughout the process. They took the time to assess my car's issue and even though they could have completed the work, they took the extra step (going above and beyond in my opinion) and checked with BMW first, to find there had been an extended warranty put in place by BMW and referred me back to them.... and going even further in their magnificent service by putting me in contact with someone at BMW and already forwarded my information and set an appointment for me. Babbitt saved me THOUSANDS in potential repairs, and I cannot thank them enough for their integrity and commitment to customer satisfaction is truly commendable! I greatly appreciate the transparency and honesty displayed by you and you team. I am excited to extend my highest recommendation to Babbitt Motor Werks! read more

This is the ONLY place I trust with my car. Jen is always very honest, kind, professional, knowledgeable, and efficient. They are never pushy or money hungry. I will always come here for their amazing service and quality of work. Thank you Babbitt Moor Werks! read more

Always a great experience w/ Jen and the team at Babbitts. Fast, fairly priced, honest and friendly.

Thank you Babbitt North Tempe for taking care of of my BMW 128i. She runs like new again after giving her some love and significant maintenance as it approaches 100K miles. I appreciate your professionalism and your clear communications by phone and email. read more

Jen and the staff at Babbitt are awesome. I originally found them about a year ago when I needed to have an oil filter housing gasket replaced. I called Babbitt and their price was less than half of what Chapman BMW had quoted me. Recently I needed to have a fuel pump and oil leak repaired. Jen let me know exactly what needed to be done, and the expected time frame. Although it wasn't an inexpensive repair, it was still much more affordable than going to a dealership. Whether you need a simple oil change, or major maintenance, Babbitt is my go-to spot for all my Beemer needs . read more

I highly recommend! I was experiencing issues with my new battery fob and turn signal, and a few hours later drove off with everything fixed. Kam was very accommodating and explained the work done in detail at a reasonable price. read more

After I had to spend $9600 on a repair I found this place and went from $350 oil changes too $150 and both of my BMW's have been in great shape since. read more

Everybody here is very trust worthy and knowledgeable. I can always count on them to take the time to educate me on what's going on with my car, and tell me the best route to get the problem taken care of quickly and efficiently. I don't trust anyone else with my bmw, highly recommend!! read more

Cameron and the team at Babbitt take the stress out of BMW service! They are always SO friendly, fast, and knowledgeable. I never feel taken advantage of and they take the time to explain the problems and when you should get them fixed etc. I will continue to bring my BMW here and recommend everyone I can. Can't say enough great things , esp when car troubles are already stressful. Thank you!! read more

Ripped off. Charged $74 to install a lightbulb. Jen said its because someone tried to install it beforehand - only the trap door had been removed. Said it took 1.5 hour labor to install the bulb. Said they had to remove the bumper to install the bulb. Both lies. I checked the bumper, it hasn't ever been removed. I get needing to make a profit, but their credibility is gone. The BS story means I will never go back, and will spread the word about the dishonesty. read more

Jen and her team did an excellent job on my 4 series. They got the job done ahead of time and provided great service. They are honest and not pushy at all. I would suggest this shop a million times over to all my BMW friends! read more

Kameron and his technicians at Babbitt Motor Werks are top notch in their work. This is my second trip to their shop for service and I have had nothing short of great customer assistance by Jen and excellent maintenance service by Kameron and his crew. If you are looking for professional care and service for your personal pride and joy, Babbitt Motor Werks is the best, in my opinion. Thank you, Kameron and Jen. read more

Don't take your BMW anywhere else. These guys offer dealership level work without all the bullshit. These technician's rates are reasonable but their work is unparalleled. Super knowledgeable and fair prices. Plus parts and labor are warrantied so you defiantly get your money's worth read more

Great customer service and professional BMW techs. I'd definitely recommend this shop for Bimmer newbies like me. Getting a quote for my upcoming services was a breeze and definitely satisfied with the service. Once you drop by, you will be talking to a friend and not just someone who wants your money. Things can get pricey, but hey, just look at the service after! If you got a BMW/MINI, this is the place to be! read more

I still have my first new car (2001 BMW 325i) and asked Cameron to research a strange noise coming out of the front end. Also, I asked him to fix what needed attention. The work was professionally completed, at a very reasonable price and in a quick time period. Now that we are in Arizona, I won't go anywhere else. read more

Took my BMW to Babbitt Motor Werks in North Tempe for service. Good people. Honest and Trustworthy. Impeccable service in a timely manner, and reasonable prices. Plus a not expected car wash and detail service after the work is done. Being new to Scottsdale and close to us in distance, it was a win-win. They'll for sure be our go-to for servicing my 2007 328i BMW. read more

You really shouldn't go anywhere else in The Valley with your BMW besides Babbitt. They know their BMWs, give you the straight dope, and don't try to "recommend" busy work to increase their profits. They originally gained my trust by resolving a problem that the dealer twice failed with. And I have been overjoyed with their service ever since. One particularly nice example: I was thinking about getting another used BMW, and they said to make sure to let them do a little research first because there was a range of years for that particular model that often required an expensive/major engine repair in the second 50K miles. Instead of lining up some potentially lucrative future business, they helped me avoid a possible huge expense! read more

I was an out of state potential buyer of an e46 M3 in the Phoenix area. Before flying out to see the car myself, I wanted an experienced independent BMW shop to inspect it. I reached out to BabbitMotorWerks in Scottsdale and worked with Kameron, the service manager, to perform a PPI (pre-purchase inspection). I've had multiple PPI's done in the past for previous car purchases. The experience I have with Kameron and BabbitMotorWerks is the best I've had thus far. Every time I called, Kameron answered, remembered who I was and was extremely customer focused. Being very mechanically inclined myself, I was exceptionally happy with the level of detail at which the car was inspected. Knowing how thorough the inspection was provided me the comfort I needed to know the exact condition of the car and negotiate a fair price. Upon flying to AZ to complete the transaction, I was very happy to see the car in the exact condition I expected. As I was using a auto transport company to transport the car to NY, Kameron and BabbitMotorWerks were gracious enough to offer to store the car for me from the time I completed the transaction to when the truck came for pick-up. The level of communication and customer service I received from Kameron throughout the entire process was second to none. I would eagerly recommend Cameron and BabbitMotorWerks to anybody in the area or to anybody remote looking for PPI work. read more

Excellent customer service and they took care of my car for about 1/3 of the cost that the BMW dealership was going to charge me!

Cameron and crew are absolutely fantastic!!! Just truly great people and literally genius mechanics for BMWs. They're a busy shop but they always have time to answer my questions. Their shop is the ONLY shop I would recommend to repair your BMW/Mini. They provide excellent customer service, honest asset of your car's problems and what to expect in the future, fair pricing, and excellent quality work! Excellent customer service and excellent work done on my 135i and 328i are what I expect, and that is exactly what I receive from Babbitt Motor Werks. read more

Babbitt Motor Werks is the only place I take my BMWs. The owners, Nathan and Jen, are smart, hard-working people who take great care of me and my cars. They are very competent, providing the best parts and service while always trying to accommodate my schedule by giving me a ride or arranging for a rental. Is give Babbitt Motor Werks 6 stars if I could and I refer all my friends to them as well. read more

I got an alignment at the Tempe location on Scottsdale Road and the mechanic exited my vehicle and handed me my keys with greasy hands and clothes. My seats were not covered with the normal plastic cover or the floor covered with the standard paper. I got in my car and noticed there was what appeared like a large dirt ring on my passenger seat where something was obviously placed and at the time I wasn't sure if I saw scuff. As I drove off I noticed the steering wheel was a little off to the left. Upon returning they were open to driving and making sure it was correct. I have no gripes out their friendliness, customer service or repairs in that regard. When receiving my car the second time I noticed there was a screw driver sitting in my passenger seat I realized there were thin scratches on my bolster which were not there and all I could think about was that screw driver. Further into the drive I looked at my steering wheel and noticed that it was scratched and chipped as well, being meticulous about my car I know these damages weren't there before. I am left with 3-4 scratches in my bolster ($30-$100 depending on the service), the steering wheel damage ($107.00 plus shipping) and would love to complain but am afraid my car would be damaged more in the process of them fixing it. It is the small things you do to make sure you customer's car is taken car of that complete the experience and my experience has left me holding a bill for repairs that could have been avoided with some care and the right precautions. read more

I just wanted to say how appreciative I am of this place. Camron always fits me in with little to no notice, gets the job done way ahead of schedule, and is endlessly knowledgeable. Also which other repair shop washes your car after they work on it? read more

The absolute best experience my family has ever had with a mechanical shop! We have had BMW's for the past 10 years and after a first and last terrible experience with the dealer we got lucky enough to find Babbit. Usually price and quality dictate my choice in auto repair but I can honestly say that Babbit's customer service makes it all worth it. No matter whom you speak to you can be assured to get a friendly, knowledgeable and most importantly honest answer. Just got a brake flush today at which time they changed my wife's brake light for free, topped her oil for free and finished the job all in 20 minutes! I always get a second quote on any and all service on our vehicles because I'm CHEAP but Babbit never is beat on price. Frankly they are never beat on any facet of business. BMW certified mechanics and a family business that keeps us coming back! Thanks Babbit read more

Our 128i broke down in June then again with the same symptoms in July. We had three mechanics work on the car and threw over $1000 into parts and labor. We finally had it towed to Babbit and Cameron and his crew figured out the root cause of the problem and we were back o the road for lass than $300. I think we found our new go to shop for BMW service. Very honest and trustworthy. read more

They communicated well. Got my Mini running better than before. Being a BMW product, it's expensive to have worked on. It just the nature of the cars. I do recommend them as they are honest and do good work. read more

If you have a mini and tired of trying to find a great place, look no further babbitts is the best! They have great pricing and will not give your car back till they fixed the problem. Carmen is always so friendly and helpful which is rare to find in the car repair world. This is the only place I have found that specializes in minis and bmw's. Don't take your car to the mini dealership where you get ripped off come to Babbitt hands down!!! Thank you for such a great service and great experience!!! read more

What a great BMW independent shop! I have taken my car to the BMW dealership, and some other independent shops in Phoenix that I don't even want to mention their names since they don't compare to Babbitt Motor Werks... not only they are patient and courteous, but they are really knowledgable. They truly know what they are doing and you can tell they have been professionally trained. I have a 325i that had been having cooling system problems and some other shops wouldn't find what was wrong with it. I took it to Babbitt and they fixed it in the same day and haven't had any more problems with my car. Nathan and Jen truly took care of me and I would highly recommend their service and professionalism. read more

I had an alignment done on my BMW. They took less than 45 minutes to complete it. Cameron also knocked down my price by $30. Great spot! If you've got a Beamer this is your spot! read more

I've actually been using Babbitt for about 3 years at 3 different locations. I'm not exactly sure what they do to encourage a great customer experience but in all 3 locations the guy who assisted me was wonderful! Very friendly and knowledgeable, in the recent visit Kameron returned my call when I first called to get a quote as promised and he arranged a way for me to pick it up when they were closed. Not only did he leave me a voicemail when it was ready, along with the pick up details, but he texted me too, just to make sure I received the critical information because they had changed. That was exceptional customer service, most would have left it at the voicemail. They're prices have always been more competitive than the BMW dealer, even though they are a certified BMW service center... then add on their great customer service, I don't know why anyone with a BMW would go anywhere else?! I highly recommend them! read more

So much cheaper than a dealership! Literally in the past I found they are half the price of a dealership for repairs. Cameron and Dr. Dre always provide great service. I've never had a problem there and they try to squeeze me in and give Me great advice. I never feel taken advantage of because sometimes they suggest the problem can wait a while to be addressed. All they do is BMWs, unlike many shops. Don't waste your time elsewhere. Don't waste your money elsewhere.. read more

Took a chance on Babbitt Motor Werks and am glad I did. The owner, Jen, was very knowledable and forthright about the service on my BMW 328i and after her team diagnosed the issues I was having, they called prior proceeding eith service to let me know the charge was not as high as initially estimated. The team at Babbitt also caught an issue that the BMW dealer had not, which is further saving me money. They had the car in and out same day. Prompt, professional service. It's always a gamble when you take a chance on non-dealer servicers, but hopefully this review will make others a bit more comfortable with trying Babbitt Motor Werks read more