This was a Honest car dealer and those are hard to find too bad they closed down after all of these…read moreyears

Great service! They replaced the purge valve, brakes, and rotors on my 2011 Traverse. They also…read moretopped off the fluids and checked out the rest of the car to see if anything else needed maintenance. The communication was great, and everyone I talked to was really nice. I will definitely bring my cars here from now on. The only thing that could have been better was the grease that was on my steering wheel and the seat and mirrors needed to be readjusted.

If I could give it 10 stars I would. Edgar, Jacob and the whole team there was extremely…read moreinformative. With it being our first electric vehicle they was able to explain throughly all the differences between the models of the teslas as well as the ford Mach Es we was interested in. They were really patient and we never felt like we were being sold too, we felt like they was just interested in helping us get the right fit. We seen why they are the number one electric dealer around!

Coming from the business, its hard to find a dealership that holds the same high standards to…read morequality customer care as I did. Not only is the location very tidy and clean, but the cars are of exceptional quality. What really blew me away was the sales experience. I had my 1 year old daughter and my pregnant Fiance with me. The car was warmed up and pulled up for us ready to go. Michael French was extremely respectful, engaged with my family, listened to my needs and had me signing paperwork in under an hour. I constantly look at their website for our next SUV replacement. I will not be buying anywhere else.

Our experience with Bailey was wonderful. Would definitely recommend Lexus of Louisville. I had a…read morefriend come from Lexington to buy her Lexus from this dealer

Our salesman, Cambron was a delight to deal with. We are located outside the Louisville area so we…read morehandled the transaction over the phone. All the paperwork was prepared well in advance of our arrival. Everything was very transparent, easy to understand and hassle free. I HIGHLY RECOMMEND BOTH THIS DEALERSHIP AND CAMBRON. Definitely not a high pressure dealership whatsoever!!!!!!!

I bought a Mercedes from Michael Gordon in January of this year. It was the most seamless car…read morebuying experience I have had to date. I knew what I wanted and what my down payment would be. I had done my research and pricing was competitive so there was no need to haggle. I already had financing pre-arranged. I called Michael before coming and the car was pulled out and ready for me to drive...alone...as long as I wanted! When I got back to the office, all my paperwork was printed out, including an offer with a better rate. I signed off and was out in less than an hour with my dream car! I have also been given referrals to quality service providers in the area for routine maintenance needs. I could not asked for a better experience. HIGHLY recommend this dealer if you are looking for a quality vehicle with a no-hassle process.

From the owner: We sell the most exceptional preowned vehicles in the louisville area for over 30 years. No sales…read morepeople. You can talk direct to the owner of the business.

Just what a car buying process should be! See it, test it,…read morehave it for inspection and buy it. Adam, Paul and Brad will make sure you experience a no gimmick car buying process here. This is no baby sitting place, it's a business; but they get to the point and you can check a car inside, outside or take it for a test drive. They make sure the car is in working condition, as you can see they have from from any brand regular to more premium and luxury tier cars and they will have good prices on them. So keep an eye on inventory as it moves fast. You can also check inventory and pricing on their website. I just purchased a car from G and L and even though there were no warning lights, the inspection place told me the car is in good shape, then a light came on within 48 hours of the purchase. I went back and Adam responded and resolved it on the same day. That is how a business gains loyalty in my book. I plan to buy another one in 2 years or so and G and L will be my first place to visit.

I bought a Jeep from here almost a year ago, and they have made a great effort to take care of any…read moreissues that were underlying to make sure that the vehicle was in good standing. Adam especially went beyond what we expected to help us out.

It was a great experience selling my 2024 Kia Carnaval! The loan was paid off quickly & they…read morecame to pick it up at the appointment time. I would recommend selling a car to Carvana or at least getting an offer from them first.

I thought the overall process was really nice and easy to do. I enjoyed doing it mostly all online…read more The Carvana staff were nice and helpful with the whole process. I do feel like the vehicle was a bit overpriced, I did not like not having the option to be able to negotiate with the price, and I think that the shipping fees should have went towards the overall price of the car. However overall the experience was different than any other car buying experience that I have had and instead of having to drive around to shop for my cars, I was able to look at one place online that had it all! I would recommend Carvana again.

I reached out to Bachman after seeing a listing on Autotrader. Terrance B. reached out to me and…read morewas beyond helpful. He was patient, answered all my questions and took the time to send additional photos of the car. I live out of town and it was more cost effective to fly there and make the 4 hour drive back with my newly purchased car. Terrance offered to pick me up from the airport and ensured I had a smooth experience. He truly advocated for me and listened to a concern I had after the test drive. My one complaint is that Bachman was not flexible with financing. I have stellar credit was forced to take a high interest rate from one of their partners. They told me they don't accept financing presented by the customer so I was forced to take the high rate. My credit union's loan officer said dealers are more than capable of accepting outside financing but often will mislead because of incentive for using their partners. The rate they gave me was insulting and I plan to refinance immediately. Overall, smooth process and big fan of Terrance. Be prepared to fight for financing.

This place is a joke. The sales people are morons and the finance guy is a con man. He turns the…read moreheat up in his office and bombards you with different warranties that make no sense. If you listen to him he makes it sound like the car you just bought is going to fall apart. Go somewhere else to buy a Subaru.

Please do not buy or get your car serviced here…read more Two weeks ago my 2021 Buick Encore GX car started giving me error messages below. Shift to park Trunk open Windshield wiper fluid not coming out Check engine light came on. My husband took it to Autozone on Hurstbourne at Stonybrook and got a diagnosis of ECM error codes under powertrain below. U18D5 U18DC U18D7. He checked those fuses and said they were good. I then call and took my car to Courtesy Buick this past Monday. Dropped off with Trevor Crichfield and he said it would be $199 for diagnostic test. He went home that very morning as it was evident he was sick. He did text me to let me know someone else would reach out to me. No word on Monday then I texted their number at 11:30 Tuesday. Travis Goedeker who is Service Manager calls and tells me I had to have battery replaced, shifter replaced, trunk latch replaced and windshield washer pump replaced at a cost of $2800.00. I declined and asked him to get me size of shifter on whether it was a 4 pin or 6 pin and said he would find out and call me back, then said my total would be $240. No I was quoted $199, where do you get $240. He said $40 shop fees. I refused to pay the $40 stating that should have been told at the beginning. He then stated "I went out of my way to get you size on shifter". Oh so you don't do that anyways for a customer??? How dare you say that to a customer I said. Picked up my car, did not get copies of 5/6 pages of details but only two pages. Have left a voicemail to Travis Godeker to provide those and have gone to corporate to file a complaint on this so called Certified Service Manager that couldn't diagnose my car correctly after speaking to Frank Mooney when I left and went straight to OReilly's only to have them tell me the same thing that Autozone said. You don't need a new battery or any of those other items replaced. These are error codes where your car is not communicating from under your hood to bumper and this is what's causing the issue. Called the GM who called me back with his so called certified service manager and they both tried to over talk me and talk to me like I was stupid. He then said he would refund my money for me to go elsewhere. Supposed to be mailing me a check. Guess what Mr. Mooney? Your so called service manager isn't so certified in his field or him or your tech lied and tried to get $2800.00 for what the real cause was and is now fixed. The BCM FUSE was not in the fuse box. Did you really diagnose my car or just give me some bullshit story thinking I would fall for it and try to charge me $2800.00 for a fuse. You are both pathetic and are not the caliber of what the SWOPE family who never treated people like you two have. We have bought over 7 cars from when SWOPE was there and two after they left. I will NEVER buy or service a car on your lot again. Please friends and family do your homework and don't let this place try to walk on you like they tried do with me!!!

My truck has been there 3-4 times now with issues covered under warranty and have been told…read moreeverytime that "they don't have a loaner." Every other dealer I have dealt with in the past had no issues with giving me a loaner. The receptionist in the shop department is always extremely rude and the employees always seem to be super rushed and confused. I do not recommended getting any work done here ever.