Nice guys, patient and friendly. Got rims and tires for my car. They were very helpful.read more

Had a great experience with Master Tire. I needed a hard to find size for my tires and they had…read moreexactly was needed. They got me taken care of on the same day - less than an hour after we called to check if they had my size in inventory. The staff was friendly and the pricing was reasonable. I'll happily be a repeat customer.

Expert diagnostic skills and superior service all at reasonable price. Easy to schedule…read moreappointments that work with your schedule.

Friendly, schedule friendly! And not over priced! Having been using Brains for 20+ years!read more

One of the best mechanics around, fair, honest dependable. Will go out of his way for you in spite…read moreof parts shortage will do his best to get job done asap. Highly recommend and so do a lot of people I know.

When I first went to Janson he did great work, but overtime I noticed he kept getting overwhelmed…read moreat the shop and the quality of work went down hill tremendously. He had my truck for 7 weeks! And I basically had to call him everyday to ask whether it was done or not. It wasn't till I threatened that I was coming to pick my truck up is when he finally got it finished. I had other work to be done and he never did the work. I would not bring your vehicles here, go to Brian's in Wernersville.

I've been a customer at West Penn for all of my vehicle maintenance, but after a recent visit, I…read morewon't be returning. During an oil change and tire rotation, they called and told me a stud was over-tightened. I pointed out that I've only ever had work done at their shop; logically, it would have been one of their own mechanics. They immediately denied any responsibility, claiming it couldn't have been them. Rather than argue, I accepted their explanation at face value, and paid my bill in full and respectfully let them know that I'd no longer be bringing my business there. They left a typed letter and $20 in cash under the invoice on my front seat; not as a sincere gesture, but as a passive-aggressive parting shot. The letter reiterated that they didn't think it was their fault and criticized me for bringing my own oil and filter (something they had never brought up as an issue before). It was unprofessional, unnecessary, and left a bad impression. Ironically, their education of bringing my own oil made me realize it's better to support local shops by letting them supply parts too; something I would've been happy to do for them had they addressed it professionally. This shop had all the opportunity to maintain a long-term customer relationship, but instead chose defensiveness and condescension. I can't recommend West Penn to anyone looking for professional, honest service.

I have been bringing my Hyundai SantaFe to West Penn Auto consistently for 5-6 years for routine…read moremaintenance as well as unexpected issues with my vehicle. After getting my wheels rotated during one specific visit, I was experiencing a thumping/rattling noise when turning my wheels. Come to find out, one of the front wheels was extremely loose, turns out lug nuts were not tightened. After this mishap, I decided to bring my vehicle to a different mechanic when experiencing issues with the engine. Upon further inspection, the vehicle actually had two other major underlying structural issues including a completely rotted frame. I was told that if I were to drive over train tracks too fast, the vehicle would completely slide off the frame. I wish I could say West Penn was vigilant enough to discover this issue months earlier considering their friendly staff and low prices. I will not be returning.

This specific branch of Meineke is unprofessional, untrustworthy, or customer oriented. About 2…read moremonths ago, I brought my car in for an inspection. I ended up needing 4 new tires and an oil change, which I agreed to. A few weeks later, I identified a discrepancy that may have been related to my experience when getting my car worked on. I called to speak with the owner, Ron, and explain to him my thoughts. Ron was very defensive and did not let me explain my belief or situation at hand. As an owner of a company, the professional approach would have been to at least hear the customer out. Fast forward to 2 months later, I started to hear a rumbling noise in my car when I accelerated. I took it to my dealership and they informed me that there is a flat spot on my tire which can happen during manufacturing. They also noticed weights were added to that specific tire to balance it. I was recommended to go back to Meineke, where my tires were just replaced, and have the tire replaced under my warranty. I did not personally call because of my past experience with the owner, so my dad called for me the next day. He spoke with Ron who was very unprofessional in his demeanor. He refused to believe it was due to manufacturing and gave multiple excuses for why he will not replace it before even seeing the tire. My dad tried to be professional and make an appointment for them to at least see the tire. Ron said "drop it off and I will look at it". This will not be happening and I will be taking my service elsewhere.

I have a 2004 Toyota Tundra and the timing belt broke when I was in traffic, at 3pm on a Monday,…read moreright in front of this place. They installed a new timing belt kit, inspected and emissions, ready to go 2 days later. They didnt try to upsell me on anything unnecessary. Found my new default car garage.

Paploskys used to be a great place when Karen was working there. She was the type of person that…read morealways had a smile on her face with a positive attitude even when it seemed like she was having a bad day. Karen was really good at her Job and one of the things that I commend her for is there would be times where she would be committed with one task and then she would get assigned another next task and the next task and unfortunately I've never once seen her get recognized for the hard work that she had done at that place. Not to mention she was always up front with her customers and that embolizes a good Customer Service Rep. Besides with her knowledge and wisdom as a CSR. Karen really changed that place around from how it used to be to where it's at today and that is all thanks to her as that place had become much busier and stuff was actually getting done. Now the fact that the owner decided to get rid of her for a lazy mechanic that likes to pick and choose what jobs he wants to do and complains about everything under the sun and has a short fuse towards colleagues and customers and should've gotten fired multiple times for insubordination towards the Owner. Also given the lack of work ethnicity that he demonstrates is a prime example of the lack of management that place has. Besides I really wish that there were more people like Karen Lape in this world who are passionate about the job and aren't in it for the politics and knows how to put her ego aside rather than towards the customers. That's exactly why I think Karen has a bright future ahead of her unlike Paploskys as I intend to not do business there moving forward and I encourage others to do the same as well.

Bought a used truck form Don himself frame had patch work done to pass inspection was told im going…read moreto get many years of use good solid truck well to say the least he's out to make a QUICK flip now i need to find a frame save your money i took a big loss thanks Mr.Don oh and the guys working for him tow his line of BS!!! stay clear please

Mike Is a great guy and offers great customer service , good communication . this is the place to…read morego for oil changes, tire needs. the employee with the eagle neck tat totally rules also. Give these guys your business

Mavis Sinking Spring the one close to Wernersville, Pa. is the best. Great customer service and the…read moreprice for the car inspections are great. Supervisor there is excellent and honest. He cares that you have a good experience.

EXCEPTIONAL!!!! FANTASTIC!!!! REMARKABLE!!!!…read more If all caps means you are shouting then YES I AM!!!! Never, ever, ever in my wildest dreams did I imagine anyone could PDR (Paintless Dent Removal) this dent out of the door from my Audi Q7, but Berks Auto Collision Center did! Look at the unretouched pictures and judge for yourself. Do these guys know what they're doing? Damn straight Skippy! Joshua Gilmour handled the entire repair start to finish. Josh has excellent communication skills and exceptional industry knowledge. Of course I understand they use an oudstide vendor, all body shops do. Josh had his professional on the phone while I was sitting at his desk. They reviewed my pics together and discussed process and price. We agreed on a scheduled repair date and Josh stayed. in touch throughout the day to update me on progress. When I was dropped off I saw my door from about 75 feet away and knew instantly they NAILED IT! Up close you can barely tell where the work was done unless you are looking for it. No insurance, no rental car, no hassle. Without question I wholeheartedly recommend Berks Auto Collision Center for any repair, minor or major.

Do not go here. Always keep the vehicle longer then they need to. Extra "hidden costs" and sub par…read morework. I don't know who can elect to drop their vehicle for 4 months just to get it back un-inspected and incomplete.

I am traveling out of state and needed attention to my car, Austin and Javier were friendly,…read morehelpful and professional while being knowledgeable on my car's issue. I will be back and will tell others to come here! Thank you!

PLEASE READ BEFORE GOING TO THIS LOCATION…read more Purchased four new WeatherReady 2 tires for $1400 to have them installed. Before leaving, I did not check to make sure my tires were on the correct way (because one would assume your tires would be put on the correct way?). The next day I realized that these directional tires were ALL PUT ON BACKWARDS. I returned to the shop who confirmed the tires were all on backwards. Manager stated he was going to "beat the guy who did this." They were able to place the four tires on the correct way within the hour. Nonetheless, this is not a mistake I would expect any reputable tire center to make, as having four directional tires placed on backwards is a major safety risk in winter weather. I took my car for a state inspection the next day, and was notified by the inspector that there is damage to the inside of all four of my cars rims. The damage can be clearly seen on one of the tires in the video attached to the review. I returned to the shop to show them the video and let them know about the damage. They informed me "that type of damage is normal, it's from the wheel clamps that we use." After coming back a second time to have the manager review the damages (after he did not show up for the initial appointment I scheduled) he confirmed that one of the rims did have damage that was excessive. The other three tires have pin marks from the wheel clamp that he would consider normal (please see attached photo of "normal" damage to tires that happens to all tires changed at the shop) He offered to have the one damaged rim repaired as a solution. I was told I could drop the vehicle off at 8am and the fix would only take two hours. After not hearing anything by 12pm, I called for an update and was notified that it would not be completed until 4pm. Unfortunately I was not able to go to work this day because of the delay. In the end, the repair was completed by 530pm. All this said, I paid $1400 for four backwards tires, one damaged rim (now I have a refurbished rim), three rims with pin marks in the rim, over 5 trips to the shop, and a missed day of work. This was one of the worst experiences I have ever had with an automobile business and would strongly advise anyone considering going here to go to another shop.