The service here has gone to $h!t. This place was our go to, but unfortunately no more. The bartender tonight was SO rude. The WORST service we've had anywhere in years. She was condescending and rude. Super bummed, but we'll spend our money somewhere else. read more

Blonde bartender cut me off, then told me I had 45 seconds to contact a ride and get off the premises or she would call the police! Yet she couldn't articulate a single thing I did wrong, other than being intoxicated in a bar!!! I was there trying to celebrate the life of a friend, but get kicked out and threatened to have the cops called on me for no reason other than a bartender developed an inexplicable personal grudge against me! Even another bartender said that I was being respectful and reasonable when the stringy haired bartender said she would call the cops if I didn't leave the property! No wonder most of your reviews are one star, people either have unmemorable, or bad experiences in your bar! read more

Dont go past 8 and expect to get dinner. With a building full of ppl at 8:30 pm.. they closed the grill. Apparently they do so well they dont need business from meal service. Wont come back. read more

Staff at Badge Dugout is amazing. They go above and beyond what most staff would do. One server went to the convenient store to get Squirt soda to make a drink just because they did not have it there in the bar. They are friendly even when the place is overly busy. The staff makes this place a fun place to be at. LP read more

Favorite TC sports bar! Don't expect a gourmet dinner (it's bar food). That being said, the food is fresh and service is good.

We arrived to watch the Mariner game on a weeknight. The server gave us menus at 6:00 and we had a couple beers before ordering. When we were ready to order at 7:05 the waitress informed us that they switch to their "late night menu" at 7:00. We were very disappointed, we had chosen this location specifically because it had a nice menu not just fried bar food. A simple warning about the change would have been nice, we would have happily ordered prior to 7:00. If you're dining here, I suggest you watch the game and the CLOCK. read more

As someone who lives nearby, it's a NO on another visit here. Poor to non existent service, food takes a long time once ordered and it came out cold because server was no where to be found. Would love a good bar in the neighborhood but this ain't it! read more

We will not be back. The staff complained to each other the entire time about hours having to work, not wanting customers, and getting no sleep. We were here at 3:30 on a Friday. Remember staff you have employment because of customers. read more

I didn't feel welcome at this bar, waited 30 min to get a drink and was not greeted while everyone one was asked how was their day, and more friendly and welcoming. Took three hours to cash out read more

Seen this place in passing and wanted to give it a shot, terribly disappointed. Plenty of TV's which was great with a bar atmosphere, no complaints there. The menu was nearly non-existent, hardly any variety. I went with the burger but then I saw it was $17 YIKES! Then my server asked to run my card before even placing the order!? She said that it was standard there but it made me feel awkward, never heard of that before. My order arrived and it was the size of a McDonald's cheeseburger... the meat was small, a joke for the price. The blond waitress never checked on us, I had to waive another person down to get a refill. My friend got a chicken burger and he was far from impressed also. Won't be back, shame because it's a nice place but the food is overpriced, lacking quality and portion size. read more

545. I showed up and sat down with the server, watching me walk in the door. 605. I ordered my first beer. 630 finish the beer. 645. Still sitting with an empty glass. This service has been typical for quite some time now with this particular dugout. Now I'm trying to time out and have stood at the bar for several minutes. This is why I go to ice Harbor. read more

Lexii is the best server I've ever had. I've had several other servers at this establishment. They've gotten my order wrong or been just plain rude. Not Lexii. She gets everyone's order correct with a smile! I go here just for her and karaoke! read more

Service was non-existent for most of the evening. Tables were cleared, but not cleaned. Order was messed up, not a deal-breaker, but the hot food (Fries & Tots) were cold. The cheese steak, which should have melted cheese and at least show signs it had been hot was just barely warm. Seems to be the place to go if you're a regular, as you'll get regular attention, but otherwise seemed like a bit of a let down. read more

I've read a lot of negative reviews. Visited tonight for the Hawks and Niners game. Staff was on it! Had several staffers check on us. Ordered off of the fresh sheet. Everything was bomb and the whole place was packed. Well done! read more

The worst service ever. Don't go there unless you have extra hours to spend. We were done with our dinner and have waited 30 minutes for someone to bring us a tab. Won't be back read more

An ok place when their are few choices available. The menu changes at about 7pm however without warning. At least the 7pm "late night" Food is decent and fairly priced. Service is typical. Decent place for a beer and a game. read more

Thought we'd give the new name a try~ NOT GOOD! If you want to get service this is not a place for you! The food, wondering what the heck we were served..... We support local and try new spots but this was not a good experience at ALL! read more

Badger Canyon Dugout - French Dip~ not sure where the meat came from~ YUCK!! - Sports Bars Near Me - Kennewick, Washington

I am being completely honest when I say that two stars is a high rating for my experience last night. This location has a lot of training they need to do with their staff on how to provide good service. We were waiting for over an hour to get our food ordered and Drinks were at least a half hour wait to get. While they were busy, there were plenty of servers. I had to ask for my food twice and several times had to ask about my drink and the waitress just smiled and said you can yell at me if you want that's my fault I forgot again. This is not a place I would recommend although the food when we did get it was good and the band was great. That is the only reason it is not getting one star.That said I can get good food and listen to a band anywhere. I won't be back. read more

Wow! If I could give a zero I would. Have given this place a few tries but service is worse than horrible! Left because we never had anyone take our order. Servers stayed behind bar most of the time. Looks like this has been a common complaint. Does management not read these reviews? I've never seen so many negative comments and I agree with all of them. read more

We never were served in the 45 minutes we were there. Service continues its steep decline since change of ownership. We finally just left.

Typically I love this place, but apparently they don't prioritize PNW Sports team games over other teams games. We asked our server to put the Seahawks game on the main screen(so you can hear the audio) but ended up listening to the Packers game because one Packers fan arrived before us. Apparently these guys don't understand that WA teams get priority in WA bars, so I'd recommend going to Sams or Kimos if you want to watch the Cougs, Hawks, or the M 's as these guys clearly don't get it when it comes to local sports fans. Disappointing cause it's a great place, but super disappointed that I had to watch the local game on a small tv with no audio. read more

Awesome welcoming when we walked in the door. The bartenders are pretty awesome here and the nog white bluffs in a pitcher is cheaper than anywhere we have been yet! Can't wait to return read more

I have to say the worst dugout I have ever been to . I waited 1 hour and 1/2 to get my food . The girls there didn't even come up to us till 1 hour and 10 mins to ask us if we wanted food . We almost walk out to . We order are food and ate and the food was good . But the service there is the worst I have ever seen . I won't be going back to this location ever again. read more

I was very skeptical but Ernie was a great bartender and my cheeseburger and fries were delicious! Great drinks, service and food. You should give it a try! read more

This used to be Silos and the service was terrible. Well even though the name has changed, the service is still the same...it SUCKS! Had to go to the bar and order our beers. Wanted food and asked for a menu but they never came back to take our order! Don't go if you are expecting good service. read more

Badger Canyon Dugout - a glass of beer - Sports Bars Near Me - Kennewick, Washington

Hire some people. Way understaffed, took over an hour for food and drink! Only 2 people are working with a pretty full restaurant.

Came in for some food and a drink. Weren't greeted when we walked in awkwardly stood waiting not sure if it was a seat yourself kinda place. We were finally acknowledged and told to sit wherever. Waited 20 min for a server to serve us. We were passed by servers many times not one approached our table. We decided to leave. Sad because it looked like a fun atmosphere. read more

No credit card no service and slow service, food good. lunch 10/20/22

Wow, the service here is fabulous for one main reason... not the expensive chicken strips but Cara... they've got it and will give you great service, all around. Winner every time read more

Came here for the first time since it changed ownership. It was busy and not enough staff. I will say even though the service was slow, our waitress was great and worked hard! The food was good and beer is cold. Great place to watch a game. read more

I can't believe this place can advertise for the Seahawk game. Almost fill the place and one bartender until 1:20pm. At game time. Had to stand in line 25minutes for a picture of beer. read more

Food was ok but they were not prepared for our group of 18 for lunch. We made reservations ahead of time and came when it was not busy. Less than 10 other customers in the place and took up to an hour to receive our food after it was ordered. The burger was cold and only one waitress and cook on hand. read more

Good bartender and decent food. Been here a few times ever since it was the silo and they don't have a lot of options but the burgers are good read more