My family and I love Bagel World! We have been customers for 20 years. Always the best :) we have tried other bagels, none compare to our local Bagel World. Service is personalized and product is fresh and delicious! Also, a great value compared to others. Lines can be long, but worth the wait. read more

The best bagels you'll find outside of Manhattan and with the most courteous staff, you will feel like family! The interior decor could definitely use a refresh, but the fresh in house made bagels and cream cheese are what we always come for when we visit the Boston area. The line will always be long, however the staff are quick to take personal orders or larger bakers dozens if needed! I got an everything bagel with lettuce, tomato and jalapeño cream cheese for the win! read more

Bagel World Bakery & Deli - Everything bagel with lettuce, tomato and jalapeño cream cheese. - Bakeries Near Me - Reading, Massachusetts

Have come here twice for bagels. The bagels are delicious and soft, sometimes so fresh they're still warm. I love that they have poppy seed which is my favorite bagel and so hard to find. It is VERY popular so getting in and out can be tough, they do have a drive through, but my best recommendation is to order ahead and pickup. Pictured is the lox spread, not the heftiest portion but gets the job done. read more

Bagel World Bakery & Deli - Poppy seed and lox spread (very good) - Bakeries Near Me - Reading, Massachusetts

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Best bagel in town although a bit pricey. Their cream cheeses are delicious, especially lox and herb.

I am a regular bagel world customer. Come here frequently and love the food and coffee. Nothing negative to say about the product. Had a very nasty interaction with the person taking our order at the drive through speaker in Reading. The woman corrected us several times about what we were ordering in an overly hostile way. Very disheartening experience as I love bagel world and have never had a negative employee interaction there before. read more

Fresh baked bagels! I got an everything bagel toasted with a side of olive pimento cream cheese. It did not disappoint! This place can get a little crazy. Be sure to order ahead! read more

Bagel World Bakery & Deli - Bagel - Bakeries Near Me - Reading, Massachusetts

Warning to all: DO NOT GO HERE. The staff here are extremely rude. I am absolutely appalled. Lost my business. Telling everyone I know.

One of the best places, hands down for bagels (obviously) and bagel sandwiches. Bagel World is always packed on the weekends as it's a huge hot spot. At this location, you can online order or at the restaurant and they also have a drive through. The parking lot is a little small so it can be a little tricky during rush hour on the weekends. To keep things moving, I think they have two lanes for drive-through; otherwise lines would be down Main Street. The employees are friendly and very speedy and efficient, keeping the lines moving. They always have a good selection of bagels and make sure there are enough. They have your regular breakfast type sandwiches and then also a decent menu for lunch sandwiches. I usually get the breakfast - sausage egg and cheese. So we covered that the bagels are good which obviously is really important when getting a bagel breakfast sandwich, but what I also really appreciate and what makes this better than most, is that the sausage, egg, and cheese is for one, real - but also a good size/amount and high quality. I mean like the sandwich is huge! I'm not talking about a wimpy little patty or piece of egg - I'm talking about a stuffed bagel and sandwich so big you have to open real wide haha. I tend to order online and run in to pick up. They have a separate "line" / side for pickups which is super helpful when they're busy. They always make everything quick and as long as you do your part to get there in a timely fashion, it's still hot. Oh, and they cut the sandwiches in half. Don't like when places don't do that - it makes a difference!! read more

Grabbed a garlic bagel with just butter on my way to the Reading rail station. Nothing to write home about and, honestly, not that flavorful. Can't speak to their sandwiches or bagel spreads. Maybe those are better options? Plain bagels work for a quick stop if you're in a time crunch but if you're counting calories/carbs, pick wiser. read more

Bagel World Bakery & Deli - Bakeries Near Me - Reading, Massachusetts

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This business has one of the rudest, self centered employees I have ever encountered. Arguing with multiple customers because she couldn't remember an order. Truly ignorant individual and no management stepping in. I will never purchase from this business again. read more

Wow I haven't been to Bagel World in years Now I remember why. Rude staff. I waited in line when it came to my turn another couple walked in and cut me in line. On no big deal all I wanted was a cup of coffee. i waited again she waited on them then walked away. I was now the only person in line. She walked away without so much as a glance at me or a I'll be right with you. I walked out and will never come back. His just happened at 7:30 AM on April 1, 2026 read more

Bagel World is a mainstay of my weekend routine with my partner. As someone who grew up there, she was uniquely poised to share this staple of Wakefield with me. I was not in the slightest disappointed. While bolstering long lines inside and even longer lines outside (we're talking on-par with Dunks in the morning), they manage them well. The line for the drive-thru starts as a two-lane and merges to one. The staff are nice enough to come out and manage it so nobody gets into screaming matches over line position as we are so prone to on New England roads. Inside you will find a small line for drinks-only and a longer one for food items- which is a great way the staff expedite the service as coffees are usually easier and take less time and they prove it each time I show up that this is a remarkable idea. Speaking of the staff, they are attentive, kind, and quick to keep the lines moving all while having great attitudes about the work all-around. I particularly enjoy about locally-owned spots like this that you often see way more smiles than chain locations. It really shows the big businesses aren't always the better ones just by the little things like the staff happiness when they're not interacting with customers. I usually grab a large coffee with all the bells and whistles along with a bacon egg and cheese sandwich on a toasted bagel seasoned with salt and pepper. The coffee and additions to it are always flavorful (I run my coffee on the sweeter side). My sandwiches are always steaming hot, fresh, and by far some of the best I have had for a local breakfast and coffee shop like Bagel World. If you're in the area, stop by one morning. It is conveniently located just a few minutes North of I-95 on Route 28 in Reading and is very convenient to get to. read more

Service is fast and good...bagels are fresh and dont get hard if you dont eat them right away

A 5 star due to the efficiency of the drive-through, the price for a massive bagel sandwich, and the tasty flavors in said sandwich. Roughly $7, and boy was I full! We ordered in the drive through and waited probably 10-15 minutes total? Super impressive considering the amount of cars in the line. The cashier was quick, as was the person taking the order. I didn't sense any rudeness, like in other reviews. My only issue with this sandwich was that I had to put mayo on at home, but the flavors were there and the bagel was super tasty. I'm sure I could've ordered mayo on it, so it was probably my fault! Delicious, filling, quick, and cheap. Can't complain! read more

Bagel World Bakery & Deli - Roast Beef sandwich with all the veggies - Bakeries Near Me - Reading, Massachusetts

We were brought here by a local Boston friend for the "best bagels in Boston." It did not disappoint! We had the Nova Lox bagel, quite good indeed, and picked up some fresh bagels to bring to Florida! By the way, make sure you don't go to the imposter right up the road! read more

Bagel World Bakery & Deli - Bakeries Near Me - Reading, Massachusetts

Great Bagels but the women who take your order at the counter are absolutely rude...unless you're lucky enough to be served by Anna. She is the only one who greets you with a smile and warm welcome every time. Today I went there and the young woman serving me never looked me in the eye and totally messed up my order. I had to raise my voice to get her attention to order cream cheese to go and sugar for my coffees as she never asked me if that's all I needed. I could go on about her rude, disrespectful, rush me off behavior but what's the use. All I can say is pray you get Anna. She's the brown haired server who always has a long braid in her hair. If half the girls were as nice and attentive as she, this would be a 5 star review. Sadly, it's not. How the owner allows his customers to be treated like this is beyond belief! read more

This place in terms of staff and cleanliness is very hit or miss! Sometimes the staff is lovely and fast sometimes there not. Last time we ordered 3 bagels non of them toasted and one woman took 10 minutes to make them as the line was going out the door. This is a common occurrence the line being out the door and the staff moving incredibly slow. However the food makes the sometimes bad experience so worth it. The bagels are delicious and fresh with a huge menu! There's something for the picky and the adventurous eaters! It is very pricy but in my opinion it's worth it. The inside is very plain and looks kinda weird to be honest. I'd suggest adding some more tables and decorations. Overall the food makes this place worth it. read more

Bagel world is so consistently delicious. For the last 20 years I've been coming to this location, and I have always been able to get exactly what I want and it is always outstanding. The people who work here are so kind no matter how insanely busy it is. There's a few tables inside if you want to sit and eat. You can barely touch the place on a Saturday or Sunday morning, but the wait is always well with it. If you're able to get there right at open you can run in and out no problem. read more

I visited after reading several Reddit posts exclaiming that Bagel World offers some of the best bagels in MA. The service was quick, prices were affordable, and they offered several interesting flavors like french toast, asiago everything, and more. Overall, the bagels were solid. I would definitely visit again. They also have a drive thru! read more

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Bagels are pretty good. But the staff is rude, especially the lady that directs the drive thru. I've seen her be short and sarcastic with the people who are probably navigating the two-lane drive thru for the first time. She takes her job way too seriously. Another thing I'd say is I always order the same thing and it's always a different price. I think they just make up the prices on the spot. Pretty shady if you ask me. read more

I'm obsessed with Bagel World. It is my #1 go to for bagels. The bagels here are so big and fluffy, and it's pretty affordable! They have a huge variety of bagels to choose from but we always gravitate toward the everything and egg bagels. read more

Good food but the lady running the traffic told me to use my head. Very rude. And yelling at 9am. It creates a hostile atmosphere and is stressful. read more

The one star review is not for the food. it's for the woman that directs traffic at the Reading location. What a miserable person. I finally found out she is very close to the owners, no wonder she thinks she can yell at customers and tell them to just leave. I have been going there daily for years but I've had enough of her. I will not be going back. She has no idea what people are going through and yelling at them for how they are waiting in a drive thru is disgusting. The managers and owners need to do something. I don't care if she is related to them or not she is a nasty woman. read more

Big bagels; big prices; big lines! Staff has no clue at times what the cost is primarily at the drive through!

Love the bagels, DON'T like the $1.50 "convenience fee" they charge to order on line. Does anyone know if they change their recipe for asiago cheese bagels? I got home today and not only was there no cheese melted on the top of the bagel, but the taste of the bagel was extremely bland. I tried calling all three locations, but no one answered. Would love any insight you might be able to share. Thanks. read more

This has always been my go to place for New York style bagels. Nothing fancy organized chaos on a weekend however today, August 11, 2024 it was less than organized. Typically they write your order on a white paper bag and then fulfill it as they go through the different steps. Today a woman came up to the counter asked me what I wanted. I ordered three sandwiches which were extremely basic in nature, all plain bagels lightly toasted two with chicken salad one with egg salad all three tomato. She must've asked me to repeat the order four times and then she walked away a couple minutes later she came back and asked me what else I wanted at which time I gave her the order for a dozen bagels of those bagels two of them were salt and I asked her to put them in a separate bag which she did. After doing this, she asked me if I wanted anything else and I ordered three containers of cream cheese, two vegetable, and one scallion again she disappeared. When she came back, she said, what else would you like? I said it large iced cappuccino as you might guess she disappeared came back had a drink. A shopping bag put it in front of me on the counter rang it up and the total was $45 and change. I did not get a copy of my receipt but the amount seemed correct. Maybe it's my fault but when I got back to the house 25 minutes away, I realized I only had two cream cheeses and I did not have any of the sandwiches. Tried calling the location several times in an effort to see if they could pre-make the sandwiches for me to drive back and pick up however they don't answer their phones on the weekend. This message is going to be horrible because I'm using voice text as I drive back to the location, rather irritated to try and solve this problem and I hope that it doesn't cause a major issue. I will update this after I leave the store. Attitude at the store and very hesitant to help fix the issue. I am leaving with what I was supposed to get but feel like I went through a few rounds with Mike Tyson to get there. read more

Bagel World Bakery & Deli - Bakeries Near Me - Reading, Massachusetts

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Slammed. Lady took our order was very bitchy and rude to us. Incorrect order, asked for everything bagel toasted plain cream cheese and just got the bagel not toasted or anything. Passed 5 bagel places on the way there your better off trying one of those. read more

Garden salad bagel sandwich- OMG! Energy bars - so good! This location is fast and food is great! read more

You only find these in the Northshore area. The one in Peabody is the original I believe. They one in Salem, and North Reading. I like them because they have lots of bagels to choose from. There are breakfast sandwiches, cream cheese and lunch sandwiches, all on the bagels which are very good. Then have have hot and cold coffees, lattes. The restaurant itself is small but you can still eat there. Parking at these locations are small also. FYI, mornings and especially Saturday's are very busy. So plan accordingly. And the prices are very reasonable. If you haven't come here, you must try it and you will be a regular customer like me! read more

Solid bagels. Ordering online was seamless and I avoided the line. I LOVE cream cheese, a bagel cannot have enough of it in my mind. So given this was my first time ordering here, I added extra. As a girl does not want to be shorted on the smear. Veggie cream cheese on an everything bagel and added chive cc. Honestly not sure what I got, I think it was just a healthy helping of chive, no veggie. Still good but uncertain what a regular version of cc is. Perhaps I received a regular helping of smear, if so WONDERFUL. If that was the extra, then I'd continue to order it. We shall see next time. read more

First East Coast bagel and it was incredible. Bar was low to be fair, but damn these are crazy !!!!! read more

Bagel World Bakery & Deli - menu - Bakeries Near Me - Reading, Massachusetts

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How could this place have less than five stars? It is amazing, THE best bagels and food prices.

hate to write negative reviews but Ive noticed bagels aren't as good as they were.. I used to get the onion bagels and there were so many onions... so good. Last time I got one I could count the pieces on there and also the everything bagels aren't as good... also the attitude of some to the ladies that work there are terrible.. always a line there which is ridiculous... could be run better and be more efficient ... too bad it used to be great bagels... now just ok read more

Still the best bagels I've had outside of NYC. I was there a few days ago and I swear they've changed the ingredients and the texture. I had a poppy seed and it was fluffy, not dense like a perfect bagel. The poppy seeds seemed like a lower quality, and fewer of them. I hope I'm mistaken and that it was an 'off' day. I love a good bagel...poppy, sesame or plain. read more

I'm from NYC and since moving to MA we've been on the hunt for good bagels, which is very hard to do in MA. After a years-long search and dozens of bagel bakeries that could produce stale tasting bagels at best, we finally found these. Best bagels in Mass! read more

Is it worth the drive off the highway? Absolutely. We had the dog in the back seat so hopped in the drive thru line and got our bagel sandwiches in under 10 minutes. I ordered the black pastrami on a rye bagel which at a place that makes their bagels from scratch, I love a rye bagel. My wife got the breakfast sandwich on an everything bagel. The Hot Chocolate was actually really good and we weren't expecting that! Overall great stop and go spot on the weekend and for prices that don't break the bank! read more

Bagel World Bakery & Deli - Pastrami on Rye - Bakeries Near Me - Reading, Massachusetts

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Disappointed, unfortunately. Arrived at 6:45 am this morning and ordered 1/2 dozen bagels - French toast and egg - they are unsliced and have been wrapped sealed in a plastic bag all day. It's 10pm now. I just opened the bag for the first time and began eating one of the bagels. Honestly, it tastes somewhat stale. This hasn't happened before. I used to buy dozens and 1/2 dozens pretty regularly a couple years ago and the bagels stayed fresh and chewy if you kept them wrapped them in plastic for at least 2-3 days. I'm just not going to buy in bulk again. As a carb-monster, bringing home just one bagel per visit a much better strategy in any case. I do wonder about day olds though - is it possible there was a big surplus yesterday and that at 6:45 in the morning I got day olds rather than just out of the oven? read more

Great bagels and good cream cheese. Have been coming here for years. Having said that I have never and will never order a sandwich here nor eat here. Everything except the Express line takes way too long !!! The inside is beat up, tired and rundown. With the money they make, a little update would help. It feels like a dirty environment. Lastly, of late, the counter help is not the best. They've screwed up my dozen ...again. Instead of 4 onion at the end, I got 4 everything. All the while chatting with her co-worker as she's picking my order.....it's all the worse because I said Onion twice. Review is for food quality not for Service.....that would be a 2 read more

The products are amazing! The entire experience you have to get through to get that product is quite annoying. Reasonable prices. I highly suggest the drive thru, HOWEVER when you pull up and no one answers, just wait. The line took about 12 minutes only for no one to be on the other end of the speaker. No problem I will pull around to the window to order, as did the lady in front of me, where we were turned away and told to start over at the back of the line, or come in and get treated like cattle. Behind the blue line. 6 feet away. Don't step forward to hand over cash, expect to repeat your order 3 or 4 times, get overcharged etc. Again, the products are great. Even the coffee! But the experience is almost enough to make you not want to come back. read more

I go to bagel world all the time, but today the young girl with the green shirt behind the counter was extremely rude and short with me. They forgot to give me something on my mobile order and she told me to get back in-line and reorder. Oh I went back in-line right up the street to house of bagels. read more