I've been going there ever since they opened, when they were actually located on the corner. It's…read morea wonderful store and resource. The owner and every one who works there is helpful and knowledgeable. The store has gotten bigger over the years, but it's retained the feeling of a small neighborhood business that cares about the community they serve.

Great pet store with everything you need to keep your pets healthy, active and begging for all…read morenatural treats. My pups love the bully sticks. owners and staff are always super helpful and attentive. Very knowledgeable of the products they sell. Can't say enough good things about this place.

There's usually dogs to pet in there. The people are also friendly and they have a large selection…read moreof products to choose from.

From the owner: We are a pet supplies shop with great prices! Come and see us and shop our extensive assortment of…read morethe best pet foods on the market today. Purchase them in our store, or place your order on-line and receive 30% off! We also have a unique and fun selection of gifts, as well as custom baked pet treats and "barkday" cakes. Bring your pet and exercise in our pet gym, also. Shop online on our website for great savings.

Always doing super cute events, love Jessica she's so funny and always helpful and remembers me!read more

Excellent customer service and god variety off products for our pup. Love this place!read more

Short version: OEOTL was a great stop for our lil pup. Great variety of pet accessories, treats,…read moreclothing, etc. with happy, positive, and helpful staff. I like this little shop and what they have to offer, I am a fan! The Deets: We visited this little pet boutique while walking around the Brightleaf area of Durham after Sunday brunch. What a nice little shop! Lots of food, chews, clothing, accessories, etc. for your pet to peruse and choose from. The ladies at the shop were very positive and helpful and even wanted pictures of our lil pup Emma with her new sweater purchase on. There is a lot of variety of items but can also tell that what they do have has been carefully curated for their customers. Emma definitely had a great time looking/sniffing through the selections and I find that is the true test of a good pet boutique...if the clientele is interested! If you have a pet, come on by to OEOTL and see what they have to offer, I am glad we did and Emma has a nice new sweater from the experience.

The absolute cutest pet store!!! It has all the usual items along with unique ones, at fair prices!…read moreAnd even better customer service!! The owner Dianne is an absolute delight and was sooo kind and welcoming to my pup when I brought him in. That type of customer service makes all the difference to me and I HIGHLY recommend this place!

My dog loves this place probably the treats lol, or all the toy selection. Either way, the staff is…read moregreat and always super friendly. It's an easy, laid-back spot to stop in, and my dog is always happy to be there.

brought my moms dog in for a bath. hot water ran out right after we got her lathered. it's…read moreDecember, the dog is shivering. they kept saying to wait 20 minutes but after 30, still no hot water. had to bring home a wet soapy dog at 6pm on a cold December night to finish. this place should not offer baths without reliable hot water. zero stars.

Are usually go to Petsmart because their prices are overall better, I had to come here last second…read moreto grab some crickets because I was just next-door at the dollar store. I do not recommend it. If you're coming here for crickets don't do it. No matter what size you get they are $.17 each when you could get them at Petsmart for around $.10 for the large!! Employees are nice but the prices are whack

I recently visited the Petco store in Chapel Hill NC. I was…read moreshocked to see that this store sells live creatures: birds, reptiles, guinea pigs, fish, turtles, ferrets, etc. I cannot believe living creatures are still be sold for profit in the year 2024. It's so sad, disgusting and an unfortunate realization that profit comes before a living creature's well being and natural right to be free. The staff was very supportive and got me the info I needed to contact Petco customer service. There was one exception though; one staff person said, "It is what it is". Unfortunately I think the Petco company shares that staff person's opinion. I will not return to support this companies mission to profit at all cost. I hope if you reading this you reconsider shopping here. Rhonda Goolsby

I went in to purchase a bunny. I told the manager which one I wanted. She suggested a different…read moreone. She said the one I wanted was skittish. I was asking questions about owning one because I have only had dogs and cats. I was beside the kitten cages and this sweet little kitten kept meowing and sticking her little paws out. I said let me see the kitten. She rolled her eyes and made a rude comment. I said why did you say this. She rudely said you came in to buy a bunny now you wanna see the kitten! I'm like AND!?! She walked away and the Assistant Manager helped me purchase the kitten. That rude, unprofessional, bully Manager doesn't need to work with humans or animals....I will now start shopping at the Burlington or Chapel Hill pet-stores in the future. I have spent entirely too much money in that store for that rude attitude...

Our Pepper always leave this looking gorgeous with the little pink bows in her hair. Very nice and…read moreprofessional staff!

I can't say enough about this shelter the entire staff is absolutely amazing I adopted a dog almost…read more8 months ago ran into some medical problems and they were willing to care for her while I was in the hospital and treated her with the utmost care thank you guys so much and keep doing what you're doing you make a difference ! Thank you once again so much !

Amazing shelter!!! They are thoughtful with their interactions and take great care of their pets…read more Helped me with any questions I had

John was fabulous! He partnered with a donor from another area to provide a beautiful aquarium for…read moreour school. The students have been loving it! He was patient while he explained the parts and how to maintain it at the same time letting us know he would be available to help at any time. Thank you John!

From the owner: Quality AQUARIUM installation and maintenance for your home or office provided by professionals who…read morecare for your aquarium as if it was their own.