I ordered at 1:38. We were greeted with an unhappy girl at the front, and 3 of the employees were hanging out. They could have all been on break, but they were with a family that was eating and they were going back and forth working and chatting. That's not a problem, the problem happened when my order never came, I was patient and after everyone else who came after me got their meal and after 30 minutes my wife went and asked if we could have our guacamole while we waited for the rest, and that's when we found out that they lost the ticket. No big deal, a little annoyed but we assumed they would put ours next. About 10 minutes later I went to check on things, and she gave me my wife's meal. There was some discussion, it seems the cook didn't rush out order, so the hostess was frustrated with him and assured me that mine was being made, and said they take like 2 minutes to make. My wife now being frustrated that I didn't have my food, went to go check about 7 minutes later. The cook still didn't make my burrito!!! So my wife went up there and insisted it be made. I ended up getting my burrito just before 2:30. It took almost 1 HOUR to get my burrito. It was a menu item and it didn't even have any meat in it, and when they were basically forced to make it- it was done in almost 1 minute. I am not sure why I was treated this way. My wife and I are always very courteous and clean up after ourselves. It just makes no sense, because at first they claimed to have lost the ticket. That is understandable, but then we had 2 go back 3 more times to get my burrito. You would think that if they realized the customer was waiting 30 minutes and then we realized we lost the ticket, they would work fast to bring me my meal, and not make me keep begging for my lunch. It was very demeaning and I hope the manager sees this and has a discussion with his staff. It's too bad because once I got my food- it looked good and tasted good. read more

My food took a long time to be made tonight. I think this restaurant is overpriced for the serving size and quality. I was still hungry after my meal. They do have a big selection on their menu, and the salsa bar is nice. read more

I ordered the shrimp bowl, it was disgusting shrimp wasn't fully cooked (disgusting) black beans tasted old flys everywhere

Well what can I say, just another typical commercialised place to eat. Good service, clean, good location and the food is always good depending on what you order. They ain't cheap when it comes to the pico de gallo on their baja burritos, lol. read more

The food is Great and the atmosphere is good but the staff that works there they seem angry you don't small they don't greet you they just seem very angry even though their food is great it's nice you can sit inside and enjoy your meal or sit outside in the benches in the tables they have great place to go for lunch the but the staff Makes it not a Pleasant experience to go and enjoy lunch with the Baja fresh staffs bad attitude . read more

I ordered the guac and they delivered it in 1 minutes and instead of making new guac & chips. They gave me freezes guac in seconds and really upset about customer service. read more

Baja Fresh - Bad guacom - Mexican Near Me - Bakersfield, California

Service wasn't good. Food quality was below average. The "Diablo" was disappointing. Overall experience just wasn't enjoyable

Baja Fresh is my favorite burrito place in town. The food always tastes good and seems fresh. It's not what I would call Mexican food, but good nonetheless. Critique: getting a little pricey. 6 bucks for a burrito and 2 bucks for a soda. Also, this place is a little troublesome if you're on a diet. A Baja chicken burrito has over 800 calories, and that is on the low end. The nachos have 2200 calories (more than the daily allowance). Don't let the healthy hype fool you. A 2000 calorie meal will make you fat whether you are at McDonalds or Baja Fresh. read more

We've been coming to this location for years and it still doesn't disappoint. Solid burritos!

This was my first time trying out this place. the place was very clean and food was good quality. However the reason im only giving 3 stars is because of the customer service. The cashier, whose name is Jose, who helped me had poor customer service skills. Not only towards customers but also to his kitchen staff. Im guessing some kind of mistake in the kitchen happened and he was yealling to the staff in front of everyone. Not only is it demeaning for the employees but it creates an awkard environment for the rest of the customers. As a manager myself, i would never do this to my employees, its just common courtesy. I felt bad for the kitchen staff. Their human and make mistakes no reason to get all worked up. Probably wont be back. read more

Baja Fresh - Rude Employee, yelling at his coworkers. He's the reason i wont be back. - Mexican Near Me - Bakersfield, California

Great customer service. We got our food quickly. Everything was delicious. We were impressed

Very bad service here . Poorly trained staff nobody can understand simple instructions or do simple math.When walking in I practically had to step over a big bag of baja fresh trash sitting right next to the door to get in, not a great way to start off. read more

Baja Fresh - Really a bag of trash next to the front door. - Mexican Near Me - Bakersfield, California

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We were served brown guacamole and burned dried meat on our taco I took pictures of these , when I asked for a piece of lime for my fish stick taco they told me to use the limes by the soda fountain but they were so brown and even had slime. I asked for a fresh one and the girl said there was nothing wrong with the slimy limes, and she was obviously not happy to help me, we received terrible customer service by both the manager and the other employee as well we will never return to this location because the employees do mot have basic customer service sense read more

Baja Fresh - Burned and dried meat with no apologies from staff they said this is their best meat - Mexican Near Me - Bakersfield, California

Our order was wrong the food was not good. Very bland. They should have never closed the Baja Fresh on Weedpatch Hwy. No mango salsa which is what makes this place. Very very disappointed. read more

New chicken torta is pretty tasty. The bread is soft. The avocado makes it better. And the mango salsa is pretty tasty too

Rice in my Ultimo burrito was awful. It was hard in spots and very mushy in others. I think the old rice was mixed in with the. Dry over cooked new rice read more

Been eating at Baja Fresh for years! Food is not good like it used to be, veggie burrito is getting expensive, tasted so dry and black beans were like the restaurant bought them a corner store, I also tasted other food and is the same thing, just dry with no flavor read more

Food is good, but the store is not crowded and it is taking 30 mins to make my order. It's not just me, it's everyone here waiting for their food. Never had to wait this long for two burritos and a taco to go. The cooks on the line are laughing, taking their time. No one seems to notice or care to get the orders out. I've been to Baja Fresh all over and never have seen a store run line this. I typically don't write many bad reviews so it really has to be bad to get me to write a bad review. read more

For only a couple of bucks more than Taco Bell, you can eat at Baja Fresh and eat a better quality meal in my opinion. Love the chips and salsa bar, and the fish tacos are small but hit the spot. read more

Our burritos were labelled incorrectly. Thank goodness I'm not allergic to shrimp. Still, would have preferred the carnitas I ordered. When I called to complain they just wanted to put me on hold. Not very helpful. A few hours later I was very ill and had to spend the entire day recovering. I will never eat at Baja Fresh again. read more

I went to Baja Fresh today and ordered the Americano tacos and when they came out they had a green salsa on them, different from the typical Pico de Gallo.. I'm always apprehensive about eating green salsa in case it has avocado mixed in- which I'm highly allergic to. Therefore, I double checked with the worker "does this salsa have avocado mixed in, I'm highly allergic?" which she responded with "no it doesn't" I then verified "forsure?" Which she responded "yes forsure." A few minutes later after I'm about a third of the way done with the taco the same worker came over to my table and stated after checking with the cook it does indeed have avocado. I then had to ask if they would make me a new one while I ran out to my car trying to hunt down some Benadryl to avoid an allergic reaction to the avocado. No apology by the worker or manager. I am super disappointed and will not be returning to this location. read more

I ordered the Wahoo grilled taco and shrimp grilled taco. The Wahoo was so overcooked I could hardly cut it and it was bland, I should have ordered 2 shrimp tacos as they tasted like shrimp and were much more enjoyable. This is a chain fast food type establishment but still disappointed in the quality. Salsa is not bad did enjoy the variety. read more

Me and my husband love Baja Fresh! It tastes best when you eat the food at the restaurant, but is still really yummy if we get take out. The prices are reasonable for the quality of the food. My husband has been eating here for over 10 years and I have eaten here for about 2. Deserves more than 5 stars! read more

Not a place for authentic Mexican food if that's what ur seeking. I'd say it's a more Americanize version of Mexican. I've had their chicken burritos, nachos, but recently discovered something I really like and it's their Mahi Mahi. Tried the bowl and burrito and it was very good. U can actually taste the Mahi Mahi as compared to other restaurant where u have more batter. Because I think this is the only items I truely like, I give this place 3 stars. read more

I have only been a few times over the years. I saw the Bakersfield Daily Deal had $10 of food for $5 so I bought 2. I went to get lunch yesterday and my order only came to $9.00 before taxes. I was told it had to be $10.00 before tax. I said it seems like its better for you this way (I wouldn't expect to get $1.00 back!). I was then told pretty rudely that "we don't get anything for this, its a loss for us" At that time my chin was on the floor....So I bought a side of guacamole for $1.39 that they got .61 cents for! I was really shocked. I don't understand why these restaurants do the groupon then complain to us about them! OH....and my $10.61 nachos were a joke. Tortillas with cheese not melted covered with tomato's? I had to dig to find a few pieces of chicken. Well needless to say I will not be back. read more

Expensive food not worth it. I ordered a Baja burrito and it was practically cold By the time I started eating it I had a hell of a time cutting into the stale tortilla. The only great thing was the Baja salsa. The burrito itself was okay. read more

Salsa is too diluted to taste anything. Looks like the owner is trying save $, but ends up destroying the signature taste. I experienced this over many visits in last two years. read more

I've tried almost everything on Baja's menu.. From the chicken & fish tacos, to the salads & baja bowls.. And I've rarely been disappointed! This particular location is not as clean as the one downtown & the service is a bit slow..they are also a bit stingy w their chips. I love my chips and mango salsa! I prefer the baja downtown and on Calloway. read more

I forgot why I stopped going to this place!!! I ordered a fish taco and a steak taco. Dry, flavorless, and not so fresh! They offered me my money back, which was nice but a bit pointless. The salsa bar rocked though!! read more

They need to teach the cashiers what no dairy means. It's an allergy and my food is ruined. They got my money and I got no food. Upset.

This place is like an Americanized healthy version of Mexican food. My food has always been very fresh. I like getting the chicken taco salad. It comes in a crunch "taco" shell bowl filled with black beans, lettuce, sour creme, guacamole, pico de gallo, cheese, and grilled chicken breast. The place is always clean and service is pretty good. Would choose over places like taco bell every time. read more

Salsa needs a little more seasoning. The Baja burrito was great. I love that the tortillas are thin not too bulky.

Terrible service on a Saturday evening.... Took twenty minutes just to get a burrito with chips.... Got the feeling I was sticking out.... #tokenblackguy read more

The service here is horrible, they don't smile and aren't at all helpful. We asked for a lid to a bowl and the girl looked at us bothered, the employees walked by and ignored us. I won't be coming here again. read more

Date night with my lovely wife. Finished our movie Little Boy and was hungry so Baja came to mind. I ordered my favorite Baja Bowl with steak, dynamite! My wife was full from popcorn so she passed. We later ordered the kids a salad, side by side, and chicken n steak quesadilla. The kids loved everything. I love the pico de gallo. Chips everywhere! Assorted salsas and hot sauses! Perfect time to eat outside at the Marketplace! I will be back, sooner than later. read more

I've always been a fan of Baja Fresh, but my last several visits have been inconsistent and disappointing. The chicken has been a bit on the rubbery side, and the shrimp is undercooked and smells fishy. To top it off the place is empty these days. I'm not the only one who has been disappointed. read more

This was the best shrimp /lime salad I've ever had! (And I'm a salad eater) the plate size was actually enough to feed a human being , there was a right amount of everything mixed into it , not stingy with the avocado . Amazing ! read more

Baja Fresh - The shrimp lime salad - Mexican Near Me - Bakersfield, California

I come here often and get a chicken burrito, it's usually good except sometimes whoever makes it is low on burrito wrapping experience I don't know what the skill is called but he leaves the tortilla loose (as opposed to grilled/stiff so it doesn't unravel) and halfway through eating all the ingredients want to spill out. On rare occasion (twice in about two years) I get a burrito that is LOADED with beans and very little of anything else. The pronto guacamole and salsa bar are nice touches that keep us coming back, staff are very friendly. read more

This is just the third time I have come here and I have loved all that I've had! Too good guys! They made fall in love with Mexican food! read more

Baja Fresh - Tostada Salad! Awesomeness! :) - Mexican Near Me - Bakersfield, California

They have my favorite salsas and that's about it whennit come to their food, paid around $10 for shrimp tacos shredded cole tacos better said. Seriously under staffed, they were calling orders from 80 to 96 up and down, by the time they put my order of three items together the first two items were cold and did I mention two small shrimps per taco?. read more