We used them to get new siding, and even comparing James Hardie to James Hardie, they had a better experience than other places we looked at. The only downside to the experience was that we found nails/screws in our driveway for weeks after, and we had to have them come out and fix the gutters (the downspout needed to be extended for proper drainage). It wasn't a perfect experience, but we're happy with our siding and I'd be happy to use them again. read more

We've had a bad experience with Bak Brothers and do not recommend using them. To begin with, they were expensive, and difficult to schedule our window replacement/siding repair job. They did not tell us that they would be taking off the existing moulding around the window and replacing it. The replacement molding was poor quality and didn't remotely match the moulding on every other door/window around the house. And they threw away the old molding. When I told them this was a problem, they initially agreed to fix it, and then went back on that until we complained further. Because they couldn't find the original molding, we agreed on something different, but in the same style as the the other molding around the house. The worker arrived to install the molding and for some reason, sat and smoked in his car in our driveway for an hour and a half before we came out to ask him what the problem was. He didn't speak English and we had to talk to someone else to get him to install the moulding. He did a terrible job installing the new moulding. He nailed it in place very obviously, the edges didn't align, and he scratched the walls. To add insult to injury, when he used our bathroom, he left the toilet seat up and didn't wash his hands. I highly recommend using someone else. read more

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Had a disappointing experience several times with Bak Brothers. Contracted with them to replace several entry doors in our home back in 2019, Covid happened and the install got delayed perhaps a year? Not their fault at all, it seemed like they subcontracted the work to some other company when it came time to install, though. Part of the back door wasn't done right so I had to make the comment to the installers that I will have to wait to pay until it was fixed, it got fixed immediately after that. After that, gave them another try to remodel our master bathroom. Met over Zoom June of 2022, met in person later that month, we were ready to sign a contract that day if they had one, but we waited, and waited, and waited. Reached out in early July, then again in late July, told in early August that they'll have the bid for me shortly. Never heard from them again. Decided to try one more time this year for a siding project. Filled out their online form, was called by someone and reached back out mid-June and never heard back. I really don't mind if a company doesn't want to do business with a particular customer, just let me know so I don't spend time trying to reach out and spin my wheels. The ghosting is really unprofessional. read more

I recently completed a kitchen renovation with Bak Bros and if I could I would give them 10 stars. Artur was easy to work with, listened to all my questions and concerns and addressed them all before we even started the project. I was worried it would take longer than expected as most projects do, but he predicted 4-6 weeks and it was done in 4. The trades people they use were all fantastic, did a beautiful job with tile, painting cabinets, carpentry, counters, electric, plumbing, etc. But the real star of the show was Greg, the project manager. He was organized, efficient and communicative. I love the finished product and I equally loved the journey. I cannot recommend Bak Bros enough. read more

It's UNFORTUNATE that this company was listed in "the best BEST PICK REPORTS"..."QUALITY HOME SERVICES GUIDE" They asked us to send pictures...we did EVERYTHING they asked..it's OVER a month and no contact The lady "Wiola" who we've spoken with MANY times has not returned our call Today she didn't know who we were when we called Perhaps they do good work Will never really know that answer read more

We had the Bak brothers replace our windows, our garage roof, put in gutters and close our chimney. They were very responsive, prompt, knowledgeable and cleaned up well after each project. It's great to work with one company that can help with all of these different projects instead of having five different companies working on different parts. They also have financing, which was a very easy process. Thank you guys for all of your hard work, I know it wasn't easy! read more

The best! Artur is one of the nicest people, let alone contractors, I've ever met. He came in and gave us great advice for what we should consider for our bathroom remodel and has a wealth of technical knowledge both with respect to design and construction. He delivered a very fair quote for the bathroom remodel and made sure to introduce me to his Interior Lead, Mark, before work started. I can't write enough good things about Mark either. He and his crew were courteous, professional, friendly, and knowledgeable. They meticulously placed drop clothes and plastic runners on our flooring to keep it clean and were very respectful of our home. I felt completely at ease letting them come in during the day while we were at work. They encountered a few minor surprises along the way (as is traditional with any remodel!) and knew exactly what to do. The quality of the remodel was excellent. We are so happy with our new space and would HIGHLY recommend Bak Brothers. Amazing from beginning to end! read more

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Bak Brothers worked at our daughter's home on 2 occasions and they were pleased with both jobs. We are very happy they recommended Bak to us for Hardie Siding. The crew did a great job, the end result is beautiful! I would also highly recommend Bak Brothers. read more

Don't waste your time. They came out to my house for a roof replacement estimate. They guy never even went up on the roof. Said they have satellites that can see the roof and that's how they estimate cost LOL! Then tried to get them to give me the actual estimate and it was radio silence. Looking at all the yelp reviews, it seems as if this is a common practice of theirs. Pearson Roof Repairs is where you need to go. Don't waste your time here. read more

After reading such positive reviews on Yelp, I reached out to Bak Brothers to get an estimate to replace two windows and fix our balcony. Over a month after our initial phone and text communication, I am still waiting for Ben to come out and provide an estimate. He's committed to coming out twice and then done MIA. A complete waste of my time. Pretty frustrating as we have quite a bit of remodeling to do and was hoping to find a great partner to work with going forward. read more

Overall, this was a far better process than i could have expected. Artur and Karl are extremely knowledgeable and gave excellent recommendations throughout the entire process, whether it be design or overall lay out. Also, they could not have been more reassuring that things were going to be done correctly and in a timely fashion. We had an entire kitchen remodel. Example: load bearing wall removed, laundry room attached to the kitchen was created, new cabinets, island, you name it. Done unbelievably well. (They also cleaned up every night too, limited dust and hazards). Part of the renovation actually lined up with when we were going on vacation for a week. We had absolutely no problems trusting this team with constant access and control of the house while we were gone. It was perfect. The renovation actually finished and we had an issue with our plumbing very soon after they left (it ended up being completely unrelated to the work that was done) REGARDLESS they sent someone out on a SUNDAY to help fix the situation. Sorry for the novel, but these guys are fantastic and i would never use anyone else and you shouldn't either. Just look at the pictures. read more

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Bak Brothers did a lot of work for us last year and I smile everyday when I look at the finished product.Our front exterior door that they suggested and installed is beautiful and much finer quality than I imagined ,and the siding they installed is beautiful. Inside they did much construction to fix water damage that was caused by weather damage and everything done was TOP quality.They hired a top quality painter to complete the job. Ben and Arthur Bak have excellent taste and suggestions which made everything that much easier. Moving into spring, I would only use Bak Bros. to replace my windows and other updates that my 40 year old home is going to be needing soon! read more

Update: The irony is that it only took them 24 hours to respond to this Yelp review but not provide estimates after I waited six days. Spend less time on here and more time actually responding to customers who wanted to work with you. It won't happen again with me though. ---------------- As a full-time freelancer, I am adamant about potential clients getting answers in 24 hours. Even if I absolutely don't want to do the assignment, I'll still respond. I think their time is as important as mine. So because I view business like this, I tend to expect this in return, especially if I reach out first to try to give someone new business. Our condo association reached out to them for potential work. They did respond immediately to clarify the job and ask for the address. But then six days later, I got no response. I had to reach out to them again to find out their rate, which was about $2K higher than a competitor. Even when the condo association asked for a couple more things from the competitor, those rates were STILL lower than Bak Brothers' original rate. I asked for another estimate from Bak Brothers, but I just didn't want to wait another six days until they got around to responding. So I said, "Never mind." I got a response saying that they didn't get a chance to give us an estimate. Good point. I gave them another shot and asked. Five days later, and no estimate again. I'm not chasing ANYBODY'S company to pay them, whether it's an individual job or a condo association job. While I wouldn't ever reach out to them again, it certainly looks like from the other reviews that they'll do great work. No one has this many positive reviews without being able to stand by their name. But the customer service leaves too much to be desired, which makes me think that I'd have to keep following up over and over again. Hard pass. I'll look at other companies instead. High ratings don't mean I'm going to chase anybody around like a puppy. read more

After posting my negative review, I received a call from Artur regarding the issues we've had over the years regarding their work and product. I found him extremely professional and very understanding, unlike his father that we dealt with in the past without any resolution to our problems. Within days he stopped over our house to go over all the issues we had with the gutters, soffit, etc. Without hesitation he said he will always stand by his product and if something fails he will fix it and that's exactly what happened. A crew of two arrived and made repairs. There was one thing they were unable to fix as the weather was too cold and we have to wait till spring. Otherwise, I'm satisfied with the speedy repairs! read more

Bak Brothers is an amazing company! They recently completed work to replace all of our vinyl siding with Hoardie Board fiber cement siding and adding two new windows. From the moment we met Norbert during the initial assessment we knew we would be in good hands. Norbert was extremely professional and honest when providing his recommendations for the window additions and selecting siding materials and the quote provided was extremely reasonable and well below what most of the other companies were going to charge for the work. Additionally, throughout the project Norbert was great at communicating expectations to us regarding timing, issues identified during the project, and payments and came to our house consistently throughout the project to review the progress of the work and to address any questions that we had and to troubleshoot issues that arose. In addition to having a great experience working with Norbert, we really enjoyed working with Sebastian and his crew. They worked diligently on our project including on weekends which enabled our project to be completed timely and in advance of the winter months. They also went the extra mile to leave our home in the condition they found it (e.g., putting our gutters back in place, sealing external areas) and matching the existing paint inside to ensure a seamless transition to the new windows. They left the project site spotless and came back a few times after the project to touch up paint, caulk, etc., no questions asked. I would ABSOLUTELY recommend Bak Brothers to anyone! And not just for siding projects but any other home project you need. There is nothing negative I can say about this company and if I could I would give them 10 stars. We are so happy with our new windows and siding and have received many compliments on the quality of the work that was completed and the details and finishes as well as the professional technique used by the crews. Thank you Norbert, Sebastian, and the entire Bak Brothers team! read more

We purchased our home 4 years ago in Glenview and gutted the inside to bring the 1970's home into the new century. But soon after remodeling the inside, I would walk outside and out home possessed the exterior look of the 1970's. I began researching how I could update the facade of the home, but obtaining estimates (4-5 over 2 years) and dealing with pushy salesmen got draining real quick. I finally decided that there was no contractor out there that could help make this wish of mine possible. So I decided to go exercise one Sunday and after leaving, a truck pulled up next to me with Bak Brothers written on the side. Since I was at the light, I read the information and took down their number. I called when I arrived home and left a message. Surprisingly, someone called me back about an hour later on a Sunday! Longer story short, the gentleman took all my info and sent someone out to my home. I met with Artur Bak (owner) and the ball began rolling immediately. Artur and his project manager (Norbert) listened, took copious notes, asked vital questions, and were always available to hear my ideas and suggestions. Thankfully their suggestions were better than mine. The workmanship and professionalism was unmatched. Their staff working on my home we're on time, worked diligently each day, cleaned up at the end of each day, and were friendly and trustworthy around my family. I have referred Bak Brothers to a number of friends, family members and neighbors because they truly work with the customer. They stayed in line with the budget and overall project, and even provided tips/ideas to keep expenses down. That's unheard of and I greatly appreciate them for all this. It cost nothing to have Artur and his staff come out and provide you with a quality estimate, yet having him do so will allow your remodeling dreams to come to fruition just like on HGTV. See before and after pics attached. Thanks again Artur and Norbert, read more

Bak Brothers - After - Windows Installation Near Me - Northbrook, Illinois

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We subcontracted with this company to perform exterior work including siding, gutters, repairs and front porch construction in Morton Grove IL. Unfortunately, they have not responded to repeated requests to perform repairs under warranty as they promised. Attempts at contacting the company owner have proven futile. After waiting over a year for simple resolution, we'll have to do the warranty repair ourselves. While the original work was in progress, we had to consistently monitor so that nothing was missed. Lack of follow up has been disappointing. Full payment was made on time per contract.Would not use Bak again, nor could we recommend in the future. read more

We got a bid from Bak Brothers for replacing 12 large windows in our house. The representative, Artur Bak, was extraordinarily helpful and professional. He quickly measured our window openings and explained available options, directing us to informative online brochures about the ProVia Endure line Bak Brothers' sells. Within a day, he emailed us an itemized, easy-to-understand bid. He even gave us phone numbers and email addresses of recent customers we could call for references. And he went above and beyond by bringing a window to our house so that we could see it in person without traveling to the showroom. In the end, we went with another company, but our decision had nothing to do with Bak Brothers. Their bid was reasonable, and we were impressed by their strong emphasis on customer service. When we're in the market for future remodeling projects, we will certainly call Bak Brothers again. Highly recommended. read more

We were very pleased with the work done by Bak. They re-sided our entire house and garage, installed gutters and built a portico over our back steps. We like the work that was done and have received many compliments from neighbors. Bak provided a very detailed proposal and were always willing to discuss changes we were interested in making. The crew was very friendly and timely. read more

Great service, great products, competitive pricing! Artur provided as good of customer service as possible: on time, good communication, followed through from start to finish. Our front door is such a statement piece, and is the first thing Guests/family see, my wife and I cannot be happier with the way it turned out. Bak Brothers did our shutters, backdoor installation and the front door, highly recommend them. read more

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Saw the positive reviews and reached out to them. They kept giving us excuses and delaying the initial proposal. Took two weeks after they first promised a date for the proposal to be ready. After recommending that our attic needs more ventilation to prevent ice damming, they told us they could not do that work anymore and then gave us a proposal for the roof replacement that was higher than 3 other reputable roofers. Not competitive and not responsive. Not a good experience at all. read more

Our project was to replace a leaking door, Juliet balcony and windows with a single, larger bank of windows centered on the wall. The finished windows look great! They flawlessly matched the new siding to our existing siding along with all of the interior details. Everyone we met on the project was extremely professional. And the turnaround time from demo to finish was only 3 days, including all of the painting / detail, which was much shorter than our expectations. We wouldn't hesitate to recommend Bak Brothers to anyone needing window / exterior work done. Excellent company! read more

Bak Brothers did great work on our house. We replaced the siding and trim on the front and the front door. Once the work began, they finished promptly. When the address numbers were reinstalled crooked, they replaced the piece of siding and reinstalled the address. When door trim started bowing away from the frame several months later, they came to try to fix it and when that didn't solve the issue, they replaced it. All this for a fair price that beat competitors, one of whom we had previously used for new windows. Very nice to see them follow through to ensure a proper final product. read more

Completely satisfied with recent roof and gutter replacement on my townhome. Artur, Norbert and the working crew were great; professional; considerate of my home and the fact that I was also currently working from home each day during pandemic. I recommend Bak Brothers for your home projects. read more

I needed to replace my double front doors and two side windows. After visiting several local dealers, I met Artur who was knowledgeable, very PATIENT (I took a great deal of time making decisions), and extremely personable. I wanted to find a style of doors that didn't look like the standard builder's special that we were replacing. Bak Brothers works with a variety of manufactures giving me several options from which to choose. Moreover, Artur was able to download pictures of my home showing me how different doors would actually look. He also sent us samples of all the possible glass patterns available which was so very helpful in making my final choice. In addition to being attentive, informative, and such a pleasure to work with, his prices were right in line with all my other estimates. Bak Brothers installers were as congenial and professional as Artur. The doors look amazing and I couldn't be happier with the quality of their product the installation. I just learned that the company also remodels both kitchens and bathrooms as well as doing windows and doors. Knowing that I found a company that I can rely upon to do such a fine job may inspire me to consider updating other areas in my home!! read more

Would recommend to anyone! Artur was straightforward and fair with the initial estimate. He was extremely thorough in explaining exactly what they would be doing and which steps were an upgrade and could be scaled down to meet a budget. We easily reached an agreement and felt confident from the beginning it was going to be a good experience. We couldn't have been more thrilled with the finished product. These craftsmen take their time and make sure every detail is perfect. Our home was transformed by the new siding. This family owned and run company is a gem and I will be using them again for future projects. read more

Bak Brothers is outstanding! Artur answered all our questions, worked with us on pricing, and managed to schedule our roof replacement within a few weeks and complete it ahead of schedule. The work was high-caliber and the new roof looks fantastic! All this and a warranty we can transfer if we sell. They're family-owned, with a tradition of quality, yet they also offer a wide range of roof/window services across the Chicago area. I cannot recommend Bak Brothers enough!!! read more

I can't thank Artur and Norbert enough. The experience reminded me of home remodeling TV shows; good communication, high quality materials and workmanship, and fast turn around times. What made this more impressive was the amount of work that was done: siding, roof/gutters, windows, skylights, sliding doors, front/rear doors, and the garage door. Initially, I wasn't looking for one contractor to do everything. Artur just made everything so easy. As an example, he arranged for Beechworth to bring their mobile showroom to my home so I could see their product in person and I watched his team install windows on another home in my neighborhood. For anyone that's made it this far in the review, the thing that took me the most amount of time was choosing the materials/colors. In case its helpful, I listed the materials/colors used on this project: - Siding: James Hardie|Artic White and Khaki Brown - Roof/Gutters: GAF American Harvest|Nantucket Morning - Windows: Beechworth|SDL Grids on Front Windows - Front/Rear Doors: Provia/Simpson - Sliding Doors: Marvin - Garage Door: CHI Overhead Doors Every time I go home I'm happy with how everything looks and would highly recommend the BAK Brothers. read more

We were very pleased with our choice to use Bak Brothers for roofing and siding our house. We have a vintage house with a lot of contours and it was quite rundown on the outside. Bak Brother helped us transform the house into a beautiful gem. The quality of their work was top notch. The crews were hard working and kept the work site very clean. Ben Bak was very good to work with as we hammered out the contract, and we didn't have any surprises during the project. Finally, our project manager, Norbert, really made the project move forward smoothly. Our only issue was that the project took longer than we expected, but I would rather have the work done correctly and with high quality than to just have it done by a certain date. We highly recommend Bak Brothers for anyone looking to contract roofing and siding work. read more

We are so pleased with our garage re-side remodel! From start to finish, Artur, Ben, Norbert and the whole Bak Brothers crew were consummate professionals. The craftsmanship and attention to detail, the reasonable price, not to mention the speed with which the project was completed made the whole experience very satisfying. Hardie siding was exactly what we wanted and the color scheme is beautiful. We highly recommend Bak Brothers! read more

I can't say enough good things about the whole team at BAK Brothers. Re-siding an entire house James Hardie is an expensive project in and of itself. After you add on replacing all the windows, doors, and rebuilding the back deck, and you are looking at a massive undertaking. To complicate things, we had some open areas around the foundation of the addition on the back of our house that needed to be properly sealed up. We contacted a number of siding and windows vendors but only Artur Bak consistently returned our calls and replied to emails quickly, answered questions, provided alternatives to customize our home, referred us to various sites in locations in our area where they were doing work, worked with us on the pricing, and had a good plan for addressing some of the unique issues with our home like the open areas around the foundation of the addition. Throughout the sales process, Artur made suggestions that we hadn't thought of and helped us to pick all the right elements for our desired final result. Once the project began, Norbert was an outstanding project manager who was on site most days when the team was working, and kept us informed every step of the way. Our house was built in 1953, so there were a few surprises along the way, which was to be expected. Each time an issue came up, Norbert and the crew addressed it with us promptly and worked with us to come up with the best possible plan to resolve it without completely blowing our budget out of the water. Andy and the rest of the crew performing the work were skilled craftsmen. The site was cleaned up at the end of each day and everyone responded quickly when we had a concern and made sure that 100% of the project was done to our satisfaction. We could not be happier with the final results, recommend BAK without hesitation, and look forward to working with them again in the future on other home improvement projects. read more

After reading all the positive reviews I though this company would be the ideal company, well I was wrong! This is how professional they are... 1. I fill out a request online - it clearly states that someone will contact me to schedule a FREE IN HOME consultation... 4 days later I still haven't heard back from anyone, I go to their chat line and kindly ask the lady how long do I have to wait. The answer is "I don't know" - Later that day I get a call from Arthur Bak. 2. I tell him my needs - he tells me to send him a picture of the project I want done via txt msg - so I do that. Without any measurements - he txts me back an estimate - he says 10K-12K. I ask him for a professional quote - and I haven't heard since from him. I recommend MAMAN CORP! They came out to look at the job the gave me a quote all in one day - starting the job in Spring! read more

They came highly recommended by a neighbor down the street and are also rated high on Angie's List. I also had another company come out that also did work on my street and was also rated high. I had 2 great companies to choose from and even though BAK was slightly higher in price, I still chose BAK. Artur is very knowledgeable and I felt comfortable working with him. I did not go wrong! read more

I called to make an appointment for an estimate for a siding job and Artur came out a week later. He gave me his business card and said he would email me an estimate the next day. A week later I didn't receive it and called him directly and left a message and did not hear back. I tried the contact us info from their website and left a message as well and never heard back from anyone. It's been 3 weeks and never heard back. It's unprofessional to not return a phone call and not provide an estimate. At least be straight forward to say that you are not tasked to do the job so I'm not waiting. I would definitely not recommend them. read more

We were more than satisfied with our experience with Bak Brothers. Artur was extremely professional and not at all pushy, which we very much appreciated. The quality of the workmanship was impeccable. The 2 men that did the siding installation, Simon and Mark, worked extremely hard and were also very nice personally. Any feedback I gave them they were very receptive to. The cleaned up after themselves everyday they worked. Overall we were more than satisfied...every time I walk up to my house I'm reminded what a great job they did. read more

I called this company for an estimate regarding my windows. After this guy(Artur) took about 1 hr of my time and showed me his product, he would not provide me estimates via email or phone. He said he wants to meet with me again to go over the estimates face to face.... really? Not only that, but he tells me "we are not a company for everyone" - that's right. You are a company for people who fall for your cheap sales tactic and don't ask a lot f questions. I definitely not recommend them. read more