The only reason I'm not giving it 5 stars is it might be a bit over priced. I called at 8am and they showed up in 1 hr and had it fixed within the hour. The work was top notch, great info given about my door and hardware and the service was excellent! I had no really problem with the price just think it may be a bit steep, so if you need it done quick/fast and don't mind paying a slight premium for that, then I highly recommend this service. read more

After fighting with my garage door I decided to just replace it. I contacted Jake at Baldwin Garage Doors and we had a frank and professional conversation about alternatives. This conversation led to a plan whereby I would save money by reusing the rail, drive chain, sensors and wiring...only the motor would be replaced...thus saving me significant $$ (and Jake time). The new motor was installed in approx 30 minutes. read more

My garage door and track was in bad shape. I thought it was going to be impossible to fix. Jake Baldwin came out to fix it and told me that he had fixed ones in worse shape. He was very professional and confident. He said it would work great when he was done with it and it does. He fixed the door and track in about an hour. He was very honest and reasonable priced. I would recommend Baldwin Garage Doors and Gates to anyone, including my friends, neighbors and family. When I purchase a new garage door, track and motor in the near future, I am going to purchase it form Jake Baldwin and have him install it. read more

The spring in my garage door broke. I called Jake and he called me back immediately and was able to come and see me the very next day. He tried to fix my door on the spot but was unable to. He gave me a very fair quote and scheduled me for the following Monday (3 days later so the parts could be ordered). He showed up, fixed everything extremely quickly and was finished! Jake was nice enough to give me more information on my garage door and my motor for any future problems. Highly recommend and will be calling Baldwin doors in the future for any future garage issues as well as for security gate issues! read more

You don't think about your garage door all that much until it fails. At that point, it's a real concern. Besides the fact that you are now parking your car elsewhere, there's the security issue and the realization that no matter how handy you think you are, when it comes to this mechanism, you are more than likely out of your depth. All that went through my head last Sunday night when the door wouldn't function correctly. I narrowed it down to the lift cable on the right side coming off the drum and knew that it was something I could not fix, or if I tried, I might really hurt myself. Those cables are under a lot of tension. So I closed the door manually, noticed that being off the track as it was, it looked cock-eyed and decided to call in a pro By early Monday morning, I was on the phone. After a couple of sketchy responses from other vendors, I found Jake. I knew after a brief conversation that he had the chops and arranged for a service call. Jake showed up about an hour later (I always patronize local vendors for that reason, among others) and fixed the cable, reset the unit properly on the tracks and then lubricated the whole unit, showing me what to use and where to spray. The price was reasonable, and Jake is very personable. Really, when it comes to these kind of emergencies, what more could you want? Let me add my 5 Star recommendation to all the others on this page and encourage you to get in touch with Baldwin should you have any issues with your door, including getting some preventative maintenance, if the door has not been serviced in a while (or at all) and is squeaking loudly. Jake will take care of it. read more

Jake said he could come at noon. Called to say he'd be a bit late and then showed up one time. He walked into my garage and fixed my problem in 1 min. Yes literally 1 min!!! I obviously know NOTHING about garage doors. He taught me how to fix it myself next time I had the problem. THEN..... shook my hand, gave me his card when I asked what I owed him. No cost...... ZERO. He could have charged me a fee just for coming out. He will get my business in the future when I need a new opener. Polite, communicated, helpful, service minded and teacher. Great guy! Thank you. read more

No call no show on appointment. Always like to buy local, but when you don't show up, makes the buy local a challenge.

Door broke in the morning, found Jake through the internet and gave him a call. He arrived when he said he would and fixed the door. He even provided me with some instruction on some home plumbing issues I was having with a bathroom remodel. Appreciate the work an instruction. read more

This company was excellent! My garage door just gave out on us one day as our spring broke. I contacted a couple companies and Jake responded to my call quickly, gave me a very good quote and came out the next day while I was at work and fixed our cheap, short lived torque spring system and upgraded it into a traditional solid spring. He realigned one of the tracks, greased the hinges and it is like we have a brand new, smooth garage door again. I wish all businesses were as honest, professional and efficient as Jake and Baldwin Doors; Just a great guy! read more

Jake walked me thru two adjustments over the phone and the door is working perfectly. Thank you for your time and saving me a house call. Greg read more

It's unfortunate that people have mistaken the owner of this business for someone who has posted some appalling messages on social media. I have known Jake for years, having first met him on the Little League fields when our boys were on the same team. I have since used Jake to service my garage door and he is a very honest and reliable businessman. His prices are reasonable and he stands by his work. Hands down, THIS Jake is an upstanding business owner and deserves to be supported! read more

Our driveway gate got stuck halfway open. Called Jake. He came the next morning and fixed the issue quickly. He then programmed both our cars to open the gate! Quick and fair price . read more

I was referred to Jake by a close family friend that had used him to fix a stubborn garage door. Now I'm not the handiest person but I can figure things with good old YouTube. I had watched, read and researched our issue of the garage door not going down all the way. Yes sensors the culprit, I tested them to make sure they were working, checked out. Realigned them and cleaned the lenses. This would work for a few days and then right back to not closing. Anyways I had it and was getting ready to buy a whole new garage door opener and then I called Jake. He was quick to answer his phone and within minutes(literally he was 5 minutes from my home) he arrived and started to evaluate our problem. He quickly diagnosed the censors and replaced them. Issue solved.....sort of. A few o Hours later door back to same problem. I called Jake, again answered immediately and said he be right back. Arrived again within 10-15 minutes. Really started looking over the door, tracks, etc. Jake then found the problem and one of the tracks was installed with little to no room from our door frame. This in turn was causing the track to now as the door came up and down and would throw off the bracket that holds the sensor. Jake was able to realigned the bracket and secure it and I'm happy to say our nightmare of a door is functioning 100%! I can't thank Jake enough as this has been a lingering issue for my wife and it's now fixed. Jake was again very responsive, on time, friendly, professional and knowledgeable. He is dedicated to his craft and also will not walk away until the problem or job is fixed and fixed the right way! I would highly recommend Jake for any garage door installs, maintenance or installation! read more

The service was amazing. My garage door spring broke so I couldn't get my garage door open. I called early the Friday after Thanksgiving expecting to leave a message and schedule something for the following week. The owner came out personally within an hour same day. Had garage fixed and running smoother and quieter then ever in a very short time for a great price. Great experience. Thank you! read more

Great company! Jake Baldwin came and looked over our problem. Offered a range of solutions depending on our budget. All would fix the immediate issue but we had cause some visual damage to door that he gave us a quote if we wanted to replace it. Jake is honest, does great, solid work and knows what he's doing. We never call anyone else. Our new door is beautiful (yes the whole door quote was too good to refuse!!) read more

I had two other garage door services give me the run around other the last 10 months and my door still was not function correctly. I had paid way too much and was at my wits end. I was referred to Jake and as soon as I called him one evening and explained the issue he told me he would be out the next day. Not only was he out the next day, he was here first thing! Jake is totally personable and professional and was able to correct someone else's work within minutes. He totally blessed me and I am beyond grateful! He did not have to do that and he should not have to do that because of other business lacking integrity but it proves that Jake is the type of man you want to do business with and refer to your family, friends, and anyone looking! read more

Jake is an honest, humble and hard working family man! He's always been able to help our Moorpark residents in a quick manner!

Jake Baldwin is tops when it comes to garage door services. I initially contacted him to fix a spring and found him to be such an expert-- not to mention reliable, courteous and prompt--that I hired him to come back and install an opener on my smaller garage door. He's my go-to garage door guy from now on. I only wish I could give him 29 stars! read more

I thought I was going to have to replace my garage door opener but he was able to repair it. He explained everything to us. The best part was he was a dog lover. I'm have foster dogs and my own so that was important. All the dogs lived him even my little aggressive one. Will use them in he future for sure. Great prices and explained it all to us. read more

you know what's really fun at 11 pm at night? coming home to a garage door that literally fell off it's tracks. i didn't even know they do that. after a night of sleeping on the coach with pepper spray (due to an exposed house)...i called Jacob from Baldwin Garage Doors. He was incredibly professional. Estimated for free, gave me an incredibly reasonable quote. Patiently explained everything that i will need and gave me a complete brake down of all the costs. I proceeded to get another quote = giant mistake/waste of time/patience. Called Jacob back, he returned within an hour and fixed everything! the door works better then it did before. it used to sound like a tank falling out the window, now it's smooth and almost completely quiet. Did i mention that all of this happened on Saturday? it's simple: bad garage door = call Jacob. (wish he could fix more than just garage doors) read more

Yvonne and Judy West Hollywood Jacob got here as soon as our garage door was broken due to large springe that broke and we were unable to open the door. (the car was locked inside) He did an amazing job to replace most of the parts that where needed to get the door operational once again. He did an extraordinary job, by untangling the cable wires, that hung on the garage rollers. (the work from a bad cable guy) At a time of strain, he came calling. We owe him a debt of gratitude, and thank him for the speedy work and reasonable price to go with it. read more

Talk about above and beyond! Jake was amazing. Our garage door stop working two days before Christmas and we found him on Yelp. Called him and 20 minutes later he was at the house assessing the problem. Told us he could come the day after Christmas to fix it. Received a call the day before Christmas to tell us the parts were in and he would come that day. Wow! A perfect job and went above and beyond. You never want to spend money on a garage door at this time of year, but we consider it a Christmas gift to us. Thank you Baldwin Garage and Jake. read more

We called this company based on the 5-star reviews here, hoping for the best. It was a Friday evening. Not only did Jake pick up the phone himself, he quickly explained what our issue was based on the description of the problem. This morning (15 hours later), Jake was here and installed our new garage door opener, explained everything and was very professional. Call him first! You won't be disappointed. Thank you, Jake! read more

You know when you don't regret that your garage door broke?! When your fixed version works a hundred times better than it did originally! Thanks to Jacob from Baldwin GDG the door is gliding quietly like it never did before. Money well spent. Highly professional, no hidden charges, perfectly reliable service. Recommend! read more

When my garage door broke, I turned to Yelp for help. I could not believe the reviews for Baldwin Garage Doors & Gates! Mike came the next day, fixed my garage door (where the metal ripped from the door) and put in new springs. I agree with all the other reviewers!! FIVE STARS for sure! read more

Tonight was crazy! I sent my husband into the garage to get a box for our daughters' playdoh and we heard a huge loud noise. Boom, the garage fell off one side of the track. It was just having there at like 10pm. Not sure what to do I called a few places, even the non-emergency police who couldn't help. Everyone thought we would get no one to come out tonight. Called Baldwin and got Jake...he said he could be there in 20 minutes. I wasn't sure what we would do we couldn't leave the garage open all night. He came and he was so nice and completely repaired the hanging garage door. He was fast, kind, knowledgable and so sweet. He took great care of us and I would recommend him to everyone. read more

Jake came out recently to replace broken torsion springs on my garage door. I originally called him on a Friday night at 9:30 fully expecting an answering service but to my surprise he answered. He came out the next morning and assessed the issue and was able to order and install the unique sized springs for my door later that week. Jake is very knowledgeable and pleasant to work with and will be my go to guy in the future. I would definitely recommend him to family and friends. read more

Came out next day after my call. Was down to Earth, honest, and professional. Worked around my schedule and had my garage door working like new within three days from my call. Gave good recommendations for future maintenance. Go with this guy- you won't be disappointed. read more

Absolutely excellent work. Called Baldwin Garage Doors to repair my misaligned door and to install a new opener. Everything was great. Jake was easy to communicate with, on time, did excellent work, and even took extra time to teach me about programming my car and how to do regular care on the garage door. Prices were very reasonable as well. Couldn't have asked for a better experience. read more

I called Jake for a quote on a garage door replacement. He was kind and honest. Told me that I didn't need a garage door replacement, and I could probably use the money on something else (which is so true). I appreciated that he gave me his experience and didn't try to sell me on a new door. And, to top it off, his quoted price was cheaper than the price from another company that quoted me. I will definitely be calling him if we do end up needing to repair or replace our door in the future. read more

Jake Baldwin is my hero. He came out to my house today to replace a faulty torsion spring that would have cost me $400. A few weeks before, my insurance company's repairman who replaced gears in the box told me the door itself was dangerous. So the insurance company denied my claim. Jake said there was NO PROBLEM with the door. He could have easily said otherwise and made a quick $400. What did I know about torsion springs? But he didn't. The man has integrity and honesty and I highly recommend him. read more

Baldwin Garage Doors & Gates is terrific! All the 5 star reviews are right on target. Jake came out at 10:00 pm to fix our garage door that was stuck open - even though we were outside of his usual service area. He got our door back in working order in less than an hour and charged a reasonable fee. Exactly what you want from a business - expertise, efficiency, great customer service and value for your money. Highly recommend. read more

Jake was awesome. So kinds and very, very reasonable. They did a great job, love our new doors. Rarely do you find people that are this kind, honest and hard working. We had to deal with another company out of LA because of your home warranty and they were awful. They did two doors for us and even though it's not exciting spending money on garage doors Baldwin made the experience great. read more

Jake did a FANTASTIC job repairing our garage door! I was trying to decide if we should repair our existing door or get a new one. Jake was honest with me and said my existing door was actually in good shape but needed a major tune up including replacement of some parts. Jake not only repaired the garage door that wouldn't shut before but he also repaired our garage door opener and reprogrammed our opener outside. He did all of this for an affordable price. I would use Jake and Baldwin Garage Doors again in a second and highly recommend them to anyone looking to get repair work done on their garage door or looking to replace a garage door. Thanks Jake! read more

Great professional! Returned my call promptly. Showed up early, quickly identified the problem, and got it fixed nearly as fast! I will recommend Baldwin to friends and family. read more

Fantastic! Called back within minutes even though I had not left a message, came same day, fast and clean and affordable, did more than expected, polite and friendly throughout. Wonderful service. Highly recommend! read more

We had an issue with our garage door (we thought). It turned out to be a failed outlet. Jake used the other one and power was immediately restored. While here he offered to lubricate and adjust the door as that it was slamming shut essentially . He did the best he could explaining that our springs were the issue and he recommended replacing them soon. Our service call was responded to very fast. Jake was friendly and honest. We will be calling them to replace our springs. read more

Jake has done work for me on several properties. He has always been on schedule and exceeded my expectations for the repairs I needed. He provides honest assessments and very competitive prices. Highly recommended!! read more

This morning I discovered that during the night our garage door torsion spring had snapped in half. I contacted Jake and he explained to me how I might be able to open it safely so my wife could get to work and said he could make it out by noon to fix it. Jake arrived promptly, assessed the situation and gave me a fair quote. I had him replace the spring on my 2nd garage at the same time since it was the same age. The completed work was neat and clean, and both garage doors open more smoothly and easily when not attached to the garage openers than they did before. I would definitely recommend Jake again! read more

Great company!!! I called Baldwin Garage doors with a non-emergency repair on a Sat morning & Jake offered to be at the house within an hour. He was punctual, extremely helpful & I was shocked at how reasonable the cost was. I highly recommend Jake & his company. You will not be disappointed! read more