Great spot to relax and unwind, the best therapists ever! Shout out to CiCi and Sweet, they're both…read moreawesome! The facilities are always clean and the beds are warmed. I've always had a great experience here. * Make sure to get an appointment online or over the phone. They do take walk ins, but are usually booked unless you have a reservation.

They are very kind here. It was easy to book over the phone…read more I went in for the 60 minute massage. I noted on a card that I would like more emphasis on the lower back and shoulders. I've been to different massage places but this was the most unusual experience. Most of the time the massage was dry rubbing or constant rubbing me. It was also pulsating massage instead of a nice subtle pressure. I've done deep tissue and swedish at multiple places so I thought this was odd. Additionally, when they massaged my neck, I felt like they were pressing down on my carotid artery. Overall, I felt like the person doing my massage wasn't trained well or it was overall very odd. I disliked the constant repetitive rubbing over my shoulders. There was no compression and it just felt like they were just rubbing to make me feel like this was deep. There was no variation in technique at all. I was really disappointed by my experience.

Wow. Best masseuse I've had the chance to get a massage from in quite awhile. I've tried a ton in…read moreSan Mateo (and all over Asia). Shirley is very talented, has very strong hands and has a deep understanding of the body. She was able to get some of my deep knots to the surface by massaging other parts of the body. I booked a two hour deep tissue and she definitely delivered. The place is professional and clean, but note that it is not a spa. I don't think I'd come here for couple massages or a "luxurious typical relaxing" experience, I'd come here for a truly relaxing massage that'll help heal your body. Also, this is not a cheap foot massage spot if that's what you're looking for. I think this is actually the perfect spot if you're looking for a real massage. Would definitely come again!

This was an excellent experience; a strong massage in a soothing and calm atmosphere. Shirley's…read moredeep tissue massage finally removed the knots in my back that had plagued me for months. Shirley intuitively understood where to apply the pressure and has a lot of strength to get at the knots. Highly recommend.

I've been here countless times, and they never disappoint! Scheduling an appointment over the phone…read moreis quick and easy, the prices are reasonable, and the massage therapists are excellent. Consistently great service, professional staff, and a relaxing experience every visit. That's why I keep coming back! ^^,

we booked couple massage for 2hours. deep Tissue Thai fusion…read more Ida was my massage therapist. She was very good. My tight back thank her. Thank you Ida.

Kanna Spa is truly a hidden gem on the Peninsula! Tucked away on a lovely, quiet cul-de-sac just…read moreoff El Camino in San Mateo, it feels like a peaceful retreat while still being incredibly convenient to reach. Even better, parking is easy--a rare and much-appreciated bonus! From the moment you walk through the door, you're greeted by the most calming aromatherapy scent that instantly puts you at ease. The front desk team is warm, welcoming, and wonderfully organized. Before your service, you'll complete a thoughtful intake form that allows you to personalize your experience. One detail I especially appreciated was being able to indicate my conversation preferences ahead of time, so there was never any awkwardness about whether I wanted to chat, relax in silence, or enjoy something in between. It's such a thoughtful touch that immediately sets the tone for a truly relaxing experience. For my Swedish massage, I also appreciated being able to mark areas of tension directly on a body diagram so my therapist knew exactly where I needed the most attention. My appointment was with **Owen, and he was exceptional.** He quickly reviewed my intake form, asked a few thoughtful questions, and immediately understood what my body needed. His work was truly magical. He relieved the tightness in my upper back from international travel and long hours at the computer, and the cupping add-on was exceptional. Owen is a true master of his craft. I also have to give a special shout-out to the front desk team. Whether communicating by email, over the phone, or in person, everyone is genuinely kind, welcoming, and accommodating. Their customer service is every bit as exceptional as the treatments themselves. From the tranquil setting and outstanding care to the convenient location and stress-free parking, every detail of the experience feels thoughtfully designed. I can't recommend Kanna Spa highly enough. I already can't wait for my next visit!

From start to finish, everyone we spoke to and received spa services from was amazing…read more My sister opted for a spa day before her wedding instead of doing a bachelorette party. Her only request was a hydro facial and deep tissue massage at the same place. I found this spa offered both services and my mom and I decided to take her here. My mom called to schedule the services and I called for more information about facials and recommendations for my eczema and sensitive skin. I found out the day we requested might not have an esthetician available, but Jenny and Tiffany texted us and really helped try to find a good time and day that would work. They figured out how to schedule both sets of services so they would work with just one esthetician and made it feel very smooth. I ended up getting the City Life facial with Kim plus the lymphatic drainage add on. She was wonderful!! From start to finish, I knew I was in great care. I also got a deep tissue massage with Sammy and she was just as wonderful. I left feeling incredibly relaxed and I know my sister did too. She said she fell asleep during her massage ‍ Thank you for all your help and care!

Living in the East Bay (Yup, about an hour drive), I know I'll be making this trip as my new go-to…read morespot for a high-quality, 1-hour massages! On my first visit, I worked with Amy, who did an incredible job addressing the specific issues I noted on the intake diagram (my right ankle and left shoulder). She was very professional and asked upfront if she should focus on those areas or avoid them. I told her she could 'go hard' if she wanted; while she didn't overdo it, she maintained the perfect amount of consistent pressure to provide real relief to my shoulder. My ankle is a bit of a trickier issue from rolling it, but the steady pressure she applied really helped alleviate the tension for a while. My second visit was with Eva (I believe that was her name), and she was equally amazing. Like Amy, she checked the diagram first to confirm my focus areas. It's clear the staff here is trained to actually listen to both the intake notes and the client, which is an A+ in my book. The experience has been so consistent that my friend and I decided to go all-in on the 10-massage package. We'll definitely be coming back again and again. If you're looking for a place that actually pays attention to your recovery needs, this is it!

Oh my goodness, this might be the most painful, but rewarding massages I've ever had. When they…read moreasked what strength level I wanted, I told them i wanted it HARD--and boy did my masseuse deliver. I told her I had shoulder pain and she immediately felt that my shoulders were tight. She made sure to pay extra care and attention to them and to remove all those stubborn knots. I felt well taken care of and was impressed with her over all strength. Only reason I'm docking one star is that my appointment started 30 minutes after the reserved time. This was not too big of a deal, but just a minor inconvenience. Be sure to give yourself buffer time if you have plans afterwards. There are some street parking in front, but there's a lot in a back with ample space.

Amazing service and an introverts dream…read more I've had about 15 massages here. Only 1 massage therapist spoke more than 2 words to me. All of them simply do a light rub down and then immediately pin point my troubleshoots and get to work fixing them. I've had knots in my upper back, a pinched nerve in my glute, and a variety of aliments. They are able to figure out exactly the problem just by touch. It's amazing! And I don't have to deal with small talk when I'm there to try to get fixed up and am in a bad mood. But I always leave in a great mood! I also love how they have the tip suggestions posted based on time which makes it very easy to calculate especially since they are great at giving lots of good deals so it can be confusing calculating. One of my favorite things is that they accommodate last minute appointments. I find it very hard to schedule anything in advance. I consider this place an important need for my health, and am happy to be able to afford to come here and tip well without braking the bank. They have great prices and give deals if you purchase a package. Some parts are not the most fancy....but I'd much rather have massages that I can afford on a regular basis than go somewhere more pristine and only be able to go 1-2 times a year. Also the front desk woman has always been very professional and kind, even when I'm running late.

TRIGGER WARNING: SA…read more My boyfriend specifically requested a female massage therapist for me when booking due to prior trauma. I was surprised when I was assigned a male therapist while my boyfriend was assigned a female therapist. I did not realize this until after they started massaging us. During the massage, the therapist began massaging and touching my glute area without my consent, which made me extremely uncomfortable. It was difficult for me to speak up in the moment, but I eventually worked up the courage to ask whether we could switch therapists. When I raised my concerns, I did not feel that they were taken seriously. They laughed and said "ok" which made me feel dismissed. I left feeling embarrassed and uncomfortable, and I also did not receive any apology for the distress the experience caused me. What was particularly confusing to me was that my boyfriend did not receive any glute massage during his session, so our experiences differed despite being there together. This experience was deeply upsetting for me and brought back memories of prior trauma. While I cannot speak to anyone else's intentions, I can speak to the impact the experience had on me. What should've been a celebration for a special occasion left me feeling distressed, violated, and shaken by what happened. This review reflects my honest recollection of the experience and the impact it had on me, and I stand by it. I am sharing it because customer comfort, boundaries, and therapist preferences matter. I hope future customers who make similar requests have those requests respected and that concerns raised during a session are met with compassion and understanding instead of what I experienced. Note: this was from well over a year ago and I have edited the review to clarify my experience and feelings.

Great therapeutic experience, relaxing and pain relieving massage. I have sport related muscular…read moreailments from my neck all the way down back and legs. The deep tissue hot stone service was so good. It helped loosen my muscles and melt away the pain. The staff was friendly, professional, and responsive to my needs. If you are looking for the real deal, I recommend trying Izumi.

I have to back up what Neha said…read more I literally got rushed out due to poor scheduling. I arrived on time, even early. It started on time, but ended early. There's almost certainly some kind of Newton's Law of conservation there. As in stop, told to hurry up because the next person was there already. They had two people changing the sheets to go faster, but they did manage to pause for the tip. Being a good person, I left the full recommended tip. But I must admit the thought of zero was dancing in my head. I felt so humiliated!

I've been seeing Ryan regularly for quite a while now, and he has made a huge difference in helping…read moreme manage my back pain. He is professional, attentive, and really takes the time to understand what's going on with your body instead of giving a generic massage. Every session leaves me feeling noticeably better, with less tension and improved mobility. I especially appreciate how consistent and reliable he is -- it's clear he genuinely cares about his clients' well-being. If you're dealing with chronic pain, stress, or just need a skilled massage therapist, I highly recommend him. I'm very grateful to have found someone this effective and knowledgeable!

I highly highly recommend Garion!! My husband and I have gotten regular monthly massages with…read moreGarion. His style may not be for everyone, but if you want a whole body approach and longer term results, go to Garion! After the sessions, I always feel like a new person. -He fixed my husband's chronic neck pain that he's had for over a decade in just the 1st session!! -Garion is very knowledgeable about all the connections throughout the body. He'll diagnose the sources of your pain and will work along the path. Just cause you have pain in your shoulder doesn't mean you only just deep massage the shoulder, everything is connected so he'll also work on the other parts that lead to problems in the pain area. I was postpartum so he'd ask questions to understand how I held my baby so that he could identify which muscles I was straining -The sessions are not ones where you just relax and fall asleep, you'll work with him by breathing to shift the muscles around for him to access. -Some comments didn't like his light touch but I actually found that the massages where he did very light touch were very effective. I felt a difference and I was amazed. But there were also many sessions that were deep pressure too. It just depends on what your body needs Also, shoutout to the front desk staff who were always very friendly and helpful