I am a huge fan of Banana Republic. I am a huge fan of beautiful, high quality, menswear at discount prices. This store offers everything I could ask for. I found this location to be clean, well organized, and chock-full of beautiful clothing for men and women. The service was friendly and efficient. I had to look for the men's clearance rack. I found exactly what I wanted there. The parking was plentiful and free. I am going to make this a regular stop when I am in Gilroy! read more

Re: Banana Republic Factory Store - Gilroy Outlets I visited this store on Saturday, September 7th and was pleasantly surprised with the selection of items available in the store. I am leaving a 2-star rating because the store is scheduled to open at 10 am, but it did not. Me and another customer was standing outside the store at the time of the opening. At approximately 10:04am a staff member came to the door, found that the door was locked and called someone who was already inside to inform her that she was outside. I confirmed the opening time with the young lady and she stated that 10:00am was indeed the time for the store opening. Finally at 10:08am, a young lady came and opened the store, and she never acknowledged any of us or the fact that she was opening late. At the very least the young lady could have offered an apology for her lateness, very poor look for this store!! read more

Banana Republic is one of my favorite clothing stores. Their clothes fit me well. This is a regular stop and routinely find good deals here.

I love Banana Republic, most of my clothes are from this store especially the coats and v neck sweaters. I think the style is nice and pretty semi fashionable if you work at an office. Even though I don't work at an office I just like wearing it to go out and it does keep me warm. Came up to this location recently, passing through to head to SF and when I was in the store I saw the same jacket, the exact one that I bought from two seasons ago...and guess what they didn't change anything about it and it's still the same price. I felt kind of cheated, like they aren't even trying to come up with new ideas. Who are these designers that are seriously slacking off!! Please BR design something nice so I can buy new clothes from you guys!! read more

I've been to this BR outlet about 5 times and have walked away with only one sale top. Perhaps it's because I'm an avid shopper at the regular BR stores and cant justify buying something so "cheap." I know the stores are both under the "Banana Republic" name, but the outlet seems much worse (explained below). Location / Store Layout- 4 stars The store is located in the middle of one of the sections of the outlet mall. There's plenty of parking during the weekday and during non-peak hours. I was happy to see that the store was a decent size, consisting of both a men's and women's section. I was even more happy when I saw they had a petite section as well. There is also a good amount of clothing in the sale section located in the far back right corner near the fitting rooms. It looks nice because they have it organized by color, however, in my experience organizing by size helps customers more (though it's harder to maintain). Clothing - 2 stars I know I'm probably picky, but when I compare this place to the normal BR stores I can tell the difference. I know some outlets have the same items but for cheaper prices. However, the BR outlets have totally different clothing that you wont find in regular stores. In my opinion this makes it seem almost like a different brand. The styles may seem similar, but the clothing fits and looks different. The quality is also not as good at the outlets: the stitching is inconsistent, and the clothes feel stiffer and less soft. Service - 1 star No problems at the register, but the fitting room service is less than pleasant. Every time I go in I'm ignored by the workers. They seem more interested in chatting with each other than saying "hello" to me. When I asked if there was a room available they said I could take any open one. However, both open rooms were full of clothing hanging on the racks and piled up on the bench. On my way out I look the initiative to bring them all the clothing from the room. One of the girls took the items from me and turned away without a word. Overall, this is a good place to go if you want cheap clothing, but don't expect to get much customer service. I keep coming back, hoping to find great sale items, but so far I haven't been impressed. read more

I'm a Banana Republic Outlet whore, so I don't feel like I'm being biased when I say that this is probably one of the worse stores I've been to. The customer service here just sucks! Granted yes it was Easter and these people were stuck working, but damn, can you atleast service people with a smile? I asked somebody a question regarding the coupon I was going to use and they just snarked at me telling me just to wait until I get rung out to find out.. strange the email said to ask the friendly cashier at the front when entering the store to find out the value of the coupon, where the hell was my friendly cashier? The dressing room was no better. They had some bitchy girl with an ugly face barking at customers when a fitting room opened up. When I walked out of my room she didn't say a word or direct me what to do with the clothes I didn't want, trust me I was so close to just throwing them in her face, that rude bitch! But I didn't, because I'm not that kind of customer or person. But sheesh compared to the service I've received at Napa, Vacaville or even the L.A. Outlets the attitude here with the employees was just horrible. So bottomline, no more Gilroy Outlets for me. I'd rather hit up Napa or Vacaville for better service! read more

I shop here way too much that it's evident that I shouldn't give the Banana Republic Outlet less than four stars. If I did, I'd be like, "Then why the heck do I keep coming back here?!" I'm a fan of their tops, although beware the short cuts they take to give you the impression that you're getting a bargain. For example, I'm talking about polyester material, sleeveless tops, and sheer clothing. I can make these downsides work though since I'm a cardigan addict and pairing it with a sleeveless top makes it suitable for the workplace. Hooray for also having a women's petite section. This store can sometimes be a hit-or-miss in terms of sales and products, but when you hit the jackpot of finding items you like at a discount, it's all bad news... but in a very good way. read more

love to shop here !! the staff are very welcoming and helpful this place is very clean read more

I am sad to report, you're better off going to an actual Banana Republic STORE to get high-quality, cute/trendy practical styles. This location really is a little too 'picked-over.' Yes, you can find deals- but all of the "deals" are in reality the leftovers from other stores. The only reason I visit this location- they have the BR staples (cord pants, jeans, nice work pants) in abundance. I love their pants because they last forever, and are made from thick high-quality frabrics. Trying to find the exact size I want (especially in the long style, since I'm a 6'1 female) is near impossible in San Francisco & San Jose. This outlet is a good location for pants. But for shirts, dresses and etc.- stick to the sale rack at their normal (not outlet) stores. read more

So this is an ode to the 40% off shirts I got today ($15 each), and the 25% off dresses I'm coming back for this weekend. My shopping companion scored two shirts and two pairs of cropped trousers for $80, and I salute those as well. Most of my clothes originate from Target (which means they are ill-fitting and have a half-life equivalent to that of Tylenol) or from the depths of vintage store sale racks. That's pretty much all I can afford. Luckily, the great prices at the BR Outlet are totally helping me achieve my fashion goals. Keep in mind, that doesn't mean you have to stop looking for me on "What Not To Wear": if you see a girl who, when the camera crew posing as market researchers asks for a description of her style, answers with "Goth Zooey Deschanel", well... yeah, that's me. read more

I go here every time I drive back from LA, and this holiday was no exception. It was insane this time as there was a sale going on; there were at least 20 people in line. The place isn't very well organized and there never seems to be anyone walking around keeping things tidy. You find random clothes in random places. Still, not as bad as Gap Outlet There were a few times I saw something I liked on a model, but the sweater or shirt was nowhere to be found except in small and XXXL. Such is the danger of going to an outlet. It's funny to see some styles in BR that you see in Gap that you also see in Old Navy. No wonder they're not doing so well; they're completely cannabilizing themselves. Bought two shirts for under $50and got a 10% off coupon for Gap. The guy in front of me saw my coupon and tried to get a free one, only thing is you need to buy something at Gap and they give it to you there. He tried to sweet-talk them but they weren't having any of it. He kept saying "cmon, it's only 10%" and the woman finally responded, "yeah, it's only 10%, so that'd be like $4 for you." Haha, loser. read more

BRING: 2+ friends; mental shopping list PLAN:1 friend wait in line for dressing room, 1 friend wait for line, 1+ shop (switch positions every 10 minutes) Black Friday shopping here is ABSOLUTELY nuts! There are usually good deals (~30% to ~40% off) on other weekends. The crowd here is unrelenting and the lines for dressing room/pay are super long! Make sure if you want to come here, know what to look for and find them quick! I only give it 3 stars b/c the quality of the materials have gone down since two years ago when I first started shopping here. It's more and more difficult to find work clothes in all sizes and varieties. read more

I've never really found anything at other Banana outlets, but I found a really cute top here. So cute that all of us bought it! LOL! (I went with two of my cousins.) Anywayz, it was only $25 which is not bad at all. Now the only thing I have to worry about is showing up to family functions in the same top! read more

When they have a sale, it's a sale. We came in here to shop because I have $20 Banana credit (points accrued from my BR Visa card) to spend and it turns out it was a 50% off whole store for the holiday sale (July 4th). Once in the door, I wanted to turn around and run away because it was like a free for all yard sale. People everywhere! Hubby picked up a pair of pants for $15 (with my credit) and I got a couple of solid tanks for the warm summers in SF (yup, in my dream) and Monterey. Got a nice organic t-shirt for my lovely sister too. The bargains are pretty good you're willing to fight the crowds and stand in line for what seems like an eternity to try on your selections and then another line to pay, $30 for 4 items isn't bad at all. read more

Wholly moly the after Christmas sales. "They're just giving it away" was a phrase I seriously uttered; I couldn't believe it, 40-50% off merchandise. Helpful staff kept helping me save money. The sales guy asked if I had a AAA card for an additional 10% off. I had no idea that card did anything then take up space and my wallet. I was thinking of taking out the Banana Republic credit card for like an additional 15%. But decided against because I don't want another thing to keep track of. Nicely laid out Banana Republic. The place was pretty well kept for having such crazy sales; clothing wasn't strewn about. read more

Was so happy with the sales and purchases here that I had to write a review =P No special holiday weekend sale but when me and some girl friends came by this weekend almost everything was 40% off lowest marked price...and many of the items were marked down already! I got 11 items for less than $90. Ye yeah! This place certainly renewed my love for outlet bargain shopping! read more

This is a pretty big BR Outlet store. It's right next to JCrew. If you have a AAA card, make sure to present it since you get 10% off! The dressing rooms are in the back; and they have a petites section. read more

I'm a fan of Banana Republic clothes in general (though I must admit, since I'm currently a poor grad student, I do most of my shopping from the crap rack). But at the factory outlet, I could get nice things from anywhere in the store. The prices are great, the clothing selection is nice (they are different from what you'd find at a regular Banana Republic store, but comparable)-what more could you want? For $280, I got 3 cropped pants, 2 full length pants, 4 shirts and a skirt, all of it stylish and of good material. I absolutely heart Banana Republic Factory Outlet and I'll certainly be back again. read more

Usually a madhouse on the weekends. The dressing room usually has a line at least 8 people deep. The staff do their best to keep the piles of sweaters and racks of clothes organized, but usually to no avail. They have some really good deals, but I've noticed that the BR Outlet stuff is usually lower quality than that of the items of the regular stores. Even though this is a purported outlet, the prices are still not that low, so remember to bring your coupons! One thing I do like about this store is that it has a petites section. read more

Great outlet store. They always have lower than Banana Republic prices and great sales. Today everything in the store was at least 20% off and the clearance was an additional 40% off. Good selection and well organized as well. read more

Double points for BR cardholders! It was a madhouse on a holiday weekend. By the time I got to the store at 1pm the good stuff was gone. Accessories were 50% off and all these discounts on cute summer tops and dresses. Good deals but no sizes, which works out to my bank account's benefit. I ended up buying a cute necklace and 1 summer top for the summer. The trends and color schemes change so quickly. In prior trips, I've found good suiting, fashion jewelry, pants and sweaters. Prices are good and quality/styles are better than Old Navy. Sometimes I don't have the patience to dig through clearance but always find a good deal. The clothes are usually organized very nicely but piles were raked through during this crazy shopping weekend. Look for additional sale in the coupon booklet or on Chelsea premium outlet website. read more

Rude and unprofessional staff!!! I bought 3 t shirts at this store and a couple of weeks later when I tried to wear them, I discovered holes in them. A pair of Capri jeans I had also bought at the same time had a belt loop come off after one wash. I had already tossed my receipt so I went back to the store to get an exchange. The manager right away refused to do anything and started talking very loudly in a bid to embarras me in front of the long line of customers. When I refused to back down, she gave me 50% credit on the jeans, $25 for a pair I paid $50 for and nothing for the damaged shirts. I guess Banana Republic let's these so called managers make their own rules. She kept telling me that she was doing me a huge favor and I kept reminding her that she was in retail! Anyway, don't waste your money here. The merchandise is clearly old and defective and the staff is unprofessional, disrespectful and plain RUDE!!! read more

Found pretty good deals. 20% - 40% here and there. Good selection of styles and current seasonal clothing as well. Service was good - was greeted at the beginning and thanked us for coming and our business when we left. Was only asked once if I found everything I was looking for and not to hesitate to ask for assistance. There's always a good selection of work attire (dressy & modern white collar) and casual dress for the weekends to be found. I could easily find 3 outfits for $100 easy. Plus, show your AAA club and save an extra 15% off the entire bill!! read more

I got really excited when I found out there is a Banana Outlet but I was very sad when I walked into the store and found that the petite section was very petite. Didn't find anything! read more

Eh. Okay, same merchandise at the Factory Store in the Great Mall in Milpitas WITHOUT the attitude I received from the cashier here! Cashier number 2240307 gave me major attitude the whole time I was here. I was fumbling and calling my mother to find out her BR card number and she was being a total b*tch to me. She could have helped about three other customers in the time I was on my phone. She rolled her eyes at me multiple times, never smiled, or even bothered to say, "thank you." This also proves that the store is either NOT well managed or the employees were NOT trained properly... I will save the drive and head over to Great Mall next time. read more

My favorite Banana store of all times. Hit or miss but when we hit, we haul home alot of clothing....with an empty wallet. Love banana clothes. Fit me perfect for the most part. Most of my work clothes are banana style. Someone just posted 10% off for AAA card? Whoa, how come I didn't know that!!?!?? read more

I used to frequent this outlet, but I feel the quality of BR clothes has gone down, and the prices are still high! Some of the things I would have gotten here were full priced and not worth it! Workers are helpful though! read more

The only way to get better deals on Banana Republic clothes is to work for them. I usually drove past the Gilroy Outlets on my way up 101, but I decided to check them out this past week. The deals are quite good. In the Men's section, the focus seemed to be on more casual clothes, with a lot of striped knit polos and casual shirts. There were a good number of dress shirts and ties, though not much in the way of sportscoats and dress slacks. The outlet was gearing up for Father's Day, so there were discounts on top of the outlet markdowns. Unlike other reviewers, I didn't see a lot of items that looked like they were made for the outlet. The linen shirt I bought looked like other BR linen shirts that I had bought in the past. Maybe the Men's stuff is more firsts and clearance items than seconds. read more

I dunno, I always thought of Banana Republic as a store for yuppies. I guess now that I'm older and appreciate a nice sweater and chinos this is my go to spot. They do have some quality stuff although I often think "this quality doesn't necessarily deserve this price". But, with a good sale, you can find things only a few more bucks than an Old Navy store, and much better selection/fits than that store! I do enjoy the cuts and selections of staples though. This store usually has some killer deals do it'll be a worthwhile stop to peep it when you're down here. read more

"Does this look good on me?" "Oh yeah." "Thanks, you don't think it makes me look fat?" "No." *chuckles.Shopping therapy, ftw. I love about 25% of this store, which means I only find less than a handful of things I do like and buy. Usually, I end up coming here after leaving SF for the weekend, it's just convenient and quick. During the recent visit, the store was packed full of holiday shoppers, usually the seasonal type clothing, which to me, is awful. It's festive and only appropriate during this season. I have a hard time finding shirts that fits all four seasons and pants in my right size. Its usually a great sale, but if I don't need it, I won't buy it. I don't wanna return it because its just not worth a drive to exchange it or get a refund. I have to admit, the deal are incredible. read more

This is my favorite Gap Inc store. I can't shop at a normal Banana Republic anymore because of the great outlet prices. I always seem to find a lot of things when I come here, whether it's casual or business attire. I love that they have a petite section and that it takes up the whole center of the store. They have a good selection in there too and some of the regular styles come in petite sizes at the same price. The best discounts are when they have their double point, 50% off sales during black Fridays or their 4th of July sales. You can save even more if you have a Banana card (or any Gap Inc card) and you get an additional 10% if you have a AAA card. read more

I love Banana Republic. I love it even more when it's on sale. And at the outlet, you are getting sale prices on top of outlet prices. I got a full suit for $140. A dress for $10, and 3 sweaters for $5 each. I don't always like BR clothing, but everything I do buy from here, I love love love. read more

"Authentic" or not, their sales are freakin' crazzzzzzzy. I only shop for the boyfriend (during their sales), but from what I've seen they also offer excellent, cheap office attire for women as well. I've only been to a non-outlet Banana Republic store a few times and have very rarely ever bought anything because their stuff is so damn expensive (even with the sales). So, it was a relief to be able to buy clothes of comparable quality and style without spending loads (everything I've ever bought was as low as $10 and under $50) . You really can't tell the difference. Also, sizes run a little big. But that hasn't been too much of a problem. Just go down a size or two. read more

Screaming deals, great selection, tons of sizes, and a good petite section for the ladies as well! I wish they would freshen up their look for men. I know that its good to be timeless, but not stationary! The deals here on business casual clothing cannot be beat in both price and quality. What the sales rack for items with spots, but there is a reason a BR polo is tagged at $6.98. Staff is helpful and while its always busy, you're never in line long. read more

This is my most favorite store at the Gilroy Premium Outlets. I feel like regular Banana Republics are waaaaaay overpriced, but their outlet stores like this one are SUPER reasonable and with all the sales they seem to be constantly having the prices are comparable to Target even! They usually have a good mix of dresses, skirts, shirts, sweaters, etc. and the store is big enough that there are tons of options. It does get a little crazy in there on the weekends and before xmas. I was in there on a Saturday afternoon and probably spent 10 minutes waiting in line for a dressing room, but it's always totally worth it. read more

Since I drive all this way to visit the Ann Taylor Outlet, I stop by the BR outlet too. I'm not too impressed. I usually like BR clothing because of the quality. But I find that the quality of the clothing made purposely for the outlet just isn't as good. You can find a few pieces that are from the stores. But, if you look at the labels, most of them say BR Outlet. I've found a few things from here, but I'd rather pay more money for the better quality clothing from the retail store. read more

This place, BCBG and Max Studio Outlet are the only reason I come to Gilroy outlets. I am pretty sure the items at the outlet are manufactured specifically for the outlet (not extra stocks from regular line), but they are very similar to BR regular line in look and quality. Prices here are great (especially with the extra 15% off from AAA coupons) and I really like their men's department. read more

To the family that brought along every child under the age of 5 and then told the grandmother in the wheel chair to watch over all 5 of them: I can't believe you ditched your grandmother in the middle of the store in her wheel chair while hordes of ppl scrambled across and over her body to get 50% off everything in the store. Major Kudos to the sales staff, you have infinite patience and I admire that. Lovely cashmere sweaters for $70. Which is $70 more than I have right now. The little kid that liked to run through the racks pretending it was a car wash and knocking all the clothes on to the floor: go stand by your grandmother's wheel chair or so help me god, she's going to wait for someone to wheel her in your direction and then you're going to get it mister! read more

LOVE the Banana Republic Outlet!!! This is the place for super cute work outfits!! They are always changing their clothes. You can go once a week and each time find new things. I'm pretty short, but thier petite stuff is WONDERFUL!! They often have good sales as well. I recently bought a pair of $80 pants for $40, what a deal! The staff is also very helpful and friendly. They have even taken a sweater off a display because it was the size I needed! =p I try to come out to this outlet at least once a month (if not more!!) and am VERY satisfied each time! read more

Always busy on the weekends... Service and selection is hit and miss... I usually find something that I like at this location... They always have some sort of sale and if you do the survey at the bottom of your receipt, you get an additional 15% off your next total purchase... read more