This company was prompt, thorough, and did a great job. Would definitely recommend them.read more

I had a great experience with Ally Plumbing and their technician Donny…read more My tankless water heater which they installed 8 yrs ago was not performing well for either hot water or radiant heating. Donny was extremely thorough in identifying the issue and diagnosed that the unit I had was not the right size for my home. In addition the piping was inefficient and not up to code. They offered to refund the prior install, designed a sleek solution with a new combi boiler and somehow managed to make everything fit perfectly into the very small mechanical room in my home. This was a complicated install made even more challenging by the small space, but Donny's workmanship and problem-solving was excellent. They were able to accommodate my schedule, finished on time and were collaborative with me throughout the process and helped me land on a solution and price that I was satisfied with. My home has never been this comfortably heated in the winter before while not compromising on hot water in the bathroom and kitchen. I highly recommend Donny and Ally Plumbing for quality work and a team that truly cares about doing things the right way.

My husband has been calling and leaving voicemails for Franich to come service the unit they…read moreinstalled since we bought our home 7 (SEVEN!!) years ago. He left numerous voicemails and messages with telephone answering staff (receptionist??) but never received a callback or response. I also started calling and emailed them in January of this year with similar results but eventually made a breakthrough in that I received a call from Brian followed by some commitments to help us get someone out to service or even replace/upgrade the unit. However, since Brian told me he would personally find another company to service our unit or have Franich do it as a backup back in February, they've gone dark again. On 2/3/23, he stated via email, "I will reach out to Bosch/Buderus directly and see what support they can offer. If we can't get someone to help you out we will make an attempt to service and fix your existing boiler." I have followed up numerous times via email and by leaving voicemails asking for updates and attempting to coordinate scheduling a visit, but my communication efforts have gone unanswered. I'm dumbfounded that a company who built and installed a unit in a brand new home isn't willing to stand by their work because they are "too busy" and "no longer service the area," and it's even more appalling that an owner of the business personally promised me he would find resolution for us and then ghosted me shortly thereafter. I, too, am a small business owner, and shady practices like this and a lack of follow through on commitments made to clients are MAJOR red flags. Buyer beware: look elsewhere for your plumbing and hydronic heating needs.

I've used 2 Sons for a few misc plumbing projects now and had good experiences with each…read moreengagement. Their staff (phone staff and on-site plumbers) are professional, communicate well and get the job done. I should call out though that you might be able to save a few $ if you went with an independent but that's kind of the case for most home repair/servicing companies. I've never used them for Electric and/or HVAC so I can't speak to that.

This company has changed. And not for the better…read more A week ago I called to schedule an appointment for a leaky faucet in my house. An AI voice answered the phone, asked me why I was calling, told me it was going to look up my account details, said it had a problem and that someone would contact me to follow up, and then hung up on me. A few hours later I got a text from "Cameron". I complained to "Cameron" about the experience I had from the AI phone answerer. "Cameron" apologize and told me that such an experience would frustrate him too...then "Cameron" decided to be transparent with me and tell me that he was in fact AI as well and "his" real name was "Carson". We went back and forth about 6 times to explain the problem I was having and to set up an appointment. Then "Cameron" told me that the time we worked out wasn't confirmed yet and that someone would be calling me to confirm the time. Thanks, "Cameron". This was Friday around 4:00PM. THE NEXT MORNING, a human being (I think) texted me from the same number to confirm the appointment. After I let them know how unhappy I was with the AI scheduling service, a human (I think) did call me and apologized for it. Then, on the day of the appointment, the technician arrived an hour and a half after the 12:00-16:00 window we had set up. I had to call them at 16:30 to ask if the technician was coming and they told me he would be there soon. When he did arrive, in the middle of me making dinner for my family, he told me that the faucet would need to be replaced and that it would be $750 (!!) in labor to fix it. Then I was charged $83 for his time (which I guess would be rolled into the service). So, in the end I still had a leaky faucet and I was out $83 with the option to pay $670 to replace a faucet (plus the cost of the faucet itself). For that price, I'm just going to do it myself. Then the spam texts started coming from "Cameron" asking about the estimate. I got one every day until I told it to stop texting me. This company used to be great but I'm going to be looking around the next time I need a plumber. Please ditch this stupid AI system. Please don't charge your customers if you're extremely late for your own four hour window - especially if the diagnosis takes five minutes and is "I can't fix it - replace the faucet".

Andrew the Technician was available the next day professionally dressed, well spoken & very…read moreknowledgeable in performing a system diagnostic & safety evaluation of my furnace heat pump combo in a very short time. Discrepancies were corrected & additionally other items noted. After contacting several other HVAC businesses in the Tacoma/Lakewood area, South West met my immediate need & far more reasonably priced. I also purchased the value added Full Home Annual plan, which is well worth it. Quality of work: excellent Value: excellent Technician: excellent My rating: 5 stars

I called to have them come to our home to look at a breaker that had tripped and wouldn't reset…read more Danielle helped me over the phone to have an electrician come out the same day. She was very helpful and kind. I had the electrician (Aaron) come in and inspect. He did a very thorough inspection and found out what had tripped the breaker. He went above and beyond. Figured there were some mistakes done by a contractor that had just remodeled our kitchen and bathroom. The price quoted seemed reasonable for the job needed. The inspection/diagnostic was waived for first time customers.

Prompt and great work, price was great for same day! I…read morewould definitely call agian! Ty Adam and "rick Wilson's plumbing!

He figured out the issue and had the low water presssure in our hot water line fixed in 90 minutes…read moreand charged a resonable price. Previously another plumber of a very large firm told us we needed to replumb our entire home. We sent them packing. I have sent an e-mail to my entire family and a few friends recomending them. Ask for Adam Wilson, who is Rick Wilsons son. Dan DeLorenzo Fircrest 2-20-2026

Ed installed a whole house water filtration system in our house. Ed is very sociable, honest, and…read moreprofessional plumber. He did a fantastic job at a very reasonable price and got the job done in the timeframe he suggested and minimized the amount of time that we were without water. I will recommend him to my friends and definitely use his services next time I need plumbing work.

Read positive reviews about this company and decided to try them for a leaking water pipe…read more I emailed a request for help on a Sunday, received a confirmation that they received the request and would reply shortly. 4 days later... crickets. If the job was too small or they were too busy, a simple response would have been acceptable. Now looking elsewhere for help.

My wife and I were having some plumbing issues. The water pressure in our new to us home was rather…read morelow in our opinion, but livable. After about 8 months in the home, it suddenly spiked. I checked the water pressure at the front spigot and found it was slightly over 100 psi. About a week later it dropped to about 45 psi, then spiked back up to 100 psi the following week. I suspected it was the pressure relief valve. I called Joe the Pro. After a brief chat, he confirmed my suspicions and explained the possible consequences of too high water pressure. He was able to fit me into his schedule and arrived when he said he would. I had also contacted another plumber prior to Joe for a bid. I felt that other plumber's bid to be excessive. Joe's bid was very reasonable in my opinion. Joe arrived with 2 employees, who were also very polite and professional. They had to access the plumbing issue via an access door to the crawl space from a bedroom closet. They spread drop cloths through the house to prevent any spills, scuffs or marring of the floors. They quickly identified the problem and corrected it. When done, the final bill was exactly what was initially quoted. I have already recommended Joe to some of my neighbors. So in review, Joe the Pro is professional, prompt, and polite. He took the time to explain what had happened and why it happened. I wish I could give more than 5 stars. Thank you Joe, you are definitely our go to guy for all plumbing issues we may have in the future.

I own a townhome built in 2018, the master shower has a slow drip I completely turn it off but it…read morestill drips about every hour. I can hear it and at times it bothers my sleeping. They cane stated it would be $300+ but he was there and it was outrageous but I said okay. He replaced something in the new is Moen handle/I had sent a photo of the make and model. Paid him and it continued to drip. Called them back , 2 guys came back and charged me a service call and said they couldn't fix it!!!!! What the hell kind of plumbers are they?????

outstanding service. Very efficient, helpful, friendly...simply awesome service. Very…read moreprofessional!!!

The service was high quality from the start. Scheduling was easy, I was well informed of the way…read morethe visit would go. The technician who came to our home was friendly, courteous, and knowledgeable. Highly recommend Hunt's services!

Best experience I have had with any service contractors. Arnold, Daniel, Jordan & Alon. Four young…read moremen very professional. They installed new Heating and Cooling system in my home. And before they left Arnold made sure I understood that I would be able to use new thermostat. It was cold, wet and rained all day, they worked right through it all. Five Stars not enough for this team.

Shoddy techs. Ok customer service. Firstly, look this…read morecompany up on L&I and see a history of violations. Second, I am disappointed with this company. They destroyed drywall and left unsealed exterior holes until I called customer service and had them come back to conduct repairs. When the technician left, he falsified my acceptance signature. My home furnace failed Inspection the first time due to a gas leak. When the tech came to repair, he bitched and said theyre just looking for issues. I dont want to hear that from a tech meeting MINIMUM state standards. TL;DR learn from my mistake and take your money somewhere else.