AVOID. Lost referrals. Deny they accept insurance. They call me RE: referral - oh do not accept…read morethat insurance. Oh we operate multiple businesses here. Other biz accepts that insurance. Appointment goes OK - DOCTOR IS GREAT. Incomplete orders to medical facility. No pain meds @ Rx - another follow-up. Another call to schedule follow-up appointment - forgot to schedule. Unsure if this is "in play" here, but more and more medical practices are nothing more than shells macerating for some conglomerate. Doctors are employees without any ownership or oversight for the staff. Staff turnover is horrific with least cost apparent. There is a valley urology multi-location practice than worse than this. But my opinion a race to the bottom.

I saw Dr. Zhubii on 2-11-2025 to discuss surgery for my frequent diverticulitis flare up…read moreHe explained why surgery would benefit me and I agree to this procedure He explained it would take around two weeks before someone would contact me from his office I did receive a call from staff around a week and a half later to find out what hospital and date would be best for me. It has been 4 weeks since my office visit and I have not heard from Dr. Zhubi office. I don't feel confident dealing with a surgeon or his staff that do not follow up or communicate with patients. This doctor and staff have lost my confidence and I will seek medical care elsewhere.

Dr Serrano is my hero. Thanks to him, I am no longer in pain. I think he saved my life…read more His staff is also wonderful. I strongly recommend this medical office to everyone.

Doctor Serrano is a great Surgeon . Caring and very knowledgeable. It is refreshing in today's…read morehealth care society. The office staff and nurse Suzy was amazing also. Totally recommended.

Can't get anybody to answer their phone.\nAt cardiac solutions…read moreMy Cardiologist informed me that the referral was turned in 4 hours later.I checked and they had notre That was friday , the only time i've been able to get through to anybody

Excellent care! Love my Heart Doctor Dr. Greenburg and his staff. Easy to schedule, check in and…read morecheck out is quick. I would never go anywhere else.

Not even sure they deserve one star! If you know that the…read moreschedule was thrown behind all day because of an emergency then just call the patients that are scheduled for that day and tell them everything is delayed or offer to reschedule! Apparently my gas mi he and my time are not worth it to Orthoarizona

I personally haven't been seen but these doctors but by the sound of these other reviews it's…read morehorrible. I had an appointment set up for 10am on 11/23/18, on thanksgiving I get a call verifying my appointment for Monday the 26th. That's not what I was told over the phone. I broke my ankle and STILL have yet to have it casted. This place was suppose to be an easy I. Cause my doctors are booked until February. However; I tried calling the morning of my appointment on the 23rd and was on hold for an hour with no answer. I called shortly after 8am, the opening time. No answer. Extremely poor reception. While I was on hold I read these reviews and decided to not go into this facility.

I've had several Ortho surgeries and a hernia repair. The last hernia repair (open), gave me an…read moreaggressive Staph infection that resulted in an ER visit, hospitalization, and at home care until the open wound healed from the bottom up. Not fun. So I opted for an arthroscopic, and robotic procedure this time. Dr. Agapay is absolutely expert at this procedure. My experience (and I've had plenty) has been that surgeons can be great technicians but not the best at bedside manner. Kinda brusk Pre-op and Post-op. Dr. Agapay is the total package. First, he listens to you. Pre-Op he explains the procedure very clearly ad thoroughly answering any questions you may have. He has a great sense of humor and confidence which helped me relax. Post op he is available for questions/concerns and I know because I called day 4 of post op. I wasn't sure if the pain I was experiencing in my leg was a normal condition and was hesitant to call so soon after surgery. I didn't want to be that patient that overreacts. Dr. Agapay got back to me quickly and explained what I was experiencing, that it was rare but normal and that ice and time would heal. Sure enough, he was right and he did not make me feel like a bother at all. Dr. Agapay followed up again 10 days after surgery. Now here I am less that 3 weeks after surgery and my recovery has been remarkable. He is a terrific doctor and who is expert at an innovative procedure. By the way, his office staff is great also! They are friendly and efficient!

I underwent hernia repair surgery that went wrong. The surgeon caused a dime sized hole (his op…read morereport words) in my colon. While Dr Agapay was not the primary surgeon he was present and assisted. Another complication occurred while hospitalized and a fistula developed. I spent a month in the hospital. About 2 months after I was discharged Dr. Agapay was covering for my primary surgeon while he was away. I called his office on a Tuesday to report pain, redness, and hardness in the surgical area. I received a return call on Thursday. I reiterated my symptoms to Dr. Agapay who also stated he was familiar with my case as he had assisted and also reviewed my file. Dr Agapay did not ask me to come into the office. Instead he told me to get a Covid test and asked if I had any free ones at home. I said I did and he said to just use one of those. He suggested I had Covid because I told him I was having discomfort sometimes when trying to take a deep breath. I was not experiencing shortness of breath. It was discomfort from my diaphragm being affected by fluid buildup. The pain, hardness, redness continued with slight fevers over what was a holiday weekend. Yes folks, a surgeon who actually knew what had happened to me and was aware of my symptoms told me to take a Covid test, NOT come see him so he could actually help before a 3 day weekend. I tried calling the office over the weekend to find out if this was worth the ER or what should I do. The on call number was a cell phone? I left a message and texted it. My plan was to be at the Dr office first thing Tuesday morning. It wasn't necessary. At 3:30am on the holiday I woke up covered in blood and was taken by ambulance to the hospital. The blood and fluid was coming from my belly button which was the only way out it could find since laparoscopic surgery had created a weakness or opening there. Turns out I had cellulitis which became septic. Another 4-5 days in hospital. Am I upset at the surgeon who caused the initial injury? Sure. But he saw me through it. I consider myself VERY lucky to have survived and I have no debilitating intestinal issues except a larger hernia then I started with. It's Dr Agapay I feel who failed a duty of care and that's what has angered me the most. He was in the OR for the injury. He said he reviewed my chart when I called his office. A patient calls your office with symptoms of cellulitis 4 days before a 3 day weekend and you didn't think it a good idea for me to come in so you could see and perhaps start me on antibiotics BEFORE I was scared beyond belief with blood and other fluid practically exploding from my belly button. Do you know what it's like to wake up like that and have no idea what is happening? It has taken me several months to get to the point of being able to post this. The entire experience of the medical trauma has caused PTSD. The measure of service be it customer service or patient care is accountability and how the issue is handled. You did a lousy job handling this Dr. Agapay. I had a patient myself in my office (I am a part of the interdisciplinary team however not medical) mention how you would be performing that patient's surgery. I cringed and had to excuse myself from the room. So no, I would not recommend you as a surgeon.

My Cardiologist and vascular doctor is Dr. Siddiqui. I trust him done some work on me and I believe…read morehonest he is a good doctor.

I've only visited this office once and I was impressed with the staff and Dr Khera, he took his…read moretime explaining everything. I have another appointment this week, the Dr scheduled a ECO and will go over everything with me then.

I've known Dr. Ben Butler for years, great dental work, and would highly recommend them!read more

Fantastic service with a gentle heart! Takes time to listen and explain the process! Need care…read moredon't delay to call the best!

Dr. Karthik Raghavan brings to Arizona 20 years of diverse surgical experience. With his own unique…read moreapproach to patient centric care, he is a compassionate healer and a passionate patient advocate. He is a highly skilled and experienced surgeon, most importantly a surgeon who cares for his patients with the same commitment as he would for his family. His areas of expertise are advanced robotic surgery, laparoscopic surgery, general surgery, colorectal surgery, acute care surgery and endoscopy including both therapeutic and screening colonoscopies.

Dr. Raghavan operated on my umbilical hernia. The experience all the way from the first appointment…read moreto post-operative care and recovery was absolutely amazing. At my first appointment, he very patiently educated me on the hernia and the procedure. He listened to all my concerns and answered all my questions patiently. Right after the procedure, he shared with my husband the images of the procedure and details about the post-operative care. Dr. Raghavan is very personable, kind, and competent. I highly recommend him and his practice for hernia care

Amazing care. Dr Hippensteel is the best! Sorry to lose Dr Miller. He was the best! The office…read morestaff very accommodating

Went to see Dr. Roth after waiting half hour nurse pops head out and says he running at least a…read morehour more behind schedule and that if wanted to reschedule instead of waiting endlessly after driving over a hour to get there and taking time off work. Rescheduled for 1st appointment at 730, weeks later next available. Only for the Dr. to decide its not convenient for him to start at 730 anymore and will not see patients till 8:30 from now on. They waited till a couple days before to have nurse call and say tough your time doesn't matter I have a 10:30 that day. Which means I would have to miss another day of work. So now new appt further weeks out. Hard to want to see a Dr. with no regard to his patients time. So rude, you all ready have appointments and just change your time without any respect for your patients that made appointment weeks in advance to see you. Totally unacceptable.