After 3 recent good visits, my steak was broken today. With rough and shoddy pedicure service, which included 2 badly cut and bleeding toes on my right foot. for an extra $5 I got only a 1 minute callus treatment. WTH is going on at this place? Read all the other 1-star reviews here and then head elsewhere. NO apology by the worker and NO apology by the manager, who seems pretty rude and clueless with NO sense of customer Goodwill. Where is the discount for the sucky job done? Nothing......just $35. read more

I stumbled across this nail shop two years ago and have been coming here ever since. Patty is a very sweet owner who tries to keep her prices fair while always adding new services to the list. The location is always clean, and they sterilize everything after each client.Henry does my nails and he is very gifted. He stays booked, so I definitely recommend making an appointment. Patty also does my eyebrows and my nails when Henry isn't available. Helen does my pedicures and I absolutely love her. The whole team is friendly and they always take great care of me and my husband. read more

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Every time i come to this establishment they're extremely rude !! I tried again yesterday after years of going & got the same experience. Walked out yesterday because of this. read more

Horrible!!! One of my nails was very crooked. She didn't redo it. I had acrylic all over all my fingers. It took 3 days to get it off. The owner did my nails. Manny did my nails. She's the manager. All elderly and not good. The older lady that did my feet hurt me. She was filing my skin. I told her it hurt and she got mad at me. I still tipped them but will NEVER GO BACK!!! They need to close. THE WORST!!! I go to Dukes now. They are good with younger professionals. Banning Nails: They talk about you in front of you. When I gave the older lady a tip. She was rude in her language. She said a lot of words. DON'T waste your time!!! read more

Patty, the owner and the one who answers the phone, is beyond rude! Yes, their prices are good, but I am not willing to let anyone talk to me rudely nor treat me like crap! Henry and Tina are too afraid to speak up. I quit this business happily. read more

Just so friendly and welcome you in like its their home. They made you feel like your part of the community. It has such a great vibe to it inside, quaint and cute. Unbelievable service to make sure that the customer leaves more than satisfied. Their scents are amazing which make them all perfect for a small little gift for a friend or family member. They will go above and beyond and make you a custom type candle catered to the friend that you are gifting the candle to. Exceptional customer service. read more

They are super rude and talk about their customers, I was getting my feet done and the lady was rude, she pulled my leggings up and point at my legs to the other workers and they started laughing. Also one of my legs tends to shake sometimes when holding still, and it's a slight shake, nothing major , and the nail tech kept smaking my feet and angrily telling me not to move. Finally when it was time to pay they gave me my total which was far more expensive that what it should have been so I asked the lady at the front how much was each service, never told me how much each service was but she brought the price down $20 , initiating she was over charging me. read more

I have always used this nail salon when I needed my nails done, it's so less fortunate to have to write this bad review specially considering Patty (owner) has known me since I was 10yrs old.. I called to see if busy if not if I could come in and get a pedicure and full set at the same time since I only had 1hr and 45min. When I arrived it was so slow everyone was just sitting around only one person there. Patty seemed upset like she always does, but this time I had her not Henry so her attitude was just tremendous as I heard her tell a lady in their language so set up a pedi water and only said "same time" in my language like yelling at her as I'm watching her put the water on for me as she's removing the existing polish off my nails.. I come here to get my nails done and pamper myself not to have to deal with that sort of energy. I have decided to write this review and no longer waste my time in an atmosphere like this. Sometimes people forget how to appreciate customers and business after having it for so long. read more

Only come here if you're desperate and in a rush! They use the same filing boards on everyone and don't clean them. Then they sweep the area with the same board they just used to do your nails. They don't let you wash your Han's they just blow the hat away and keep going. The owner is rude and short with you. She doesn't even try to understand you. The gentleman there is the only person who is good at what he does and kind. I've never felt so ignored where I'm paying for a service. She did my nails and never even looked me in my eyes or smiled or said anything just gave me my total. I will pay more and go somewhere else for better customer service. I have to be rushing and desperate to come back on my because they are close to my home. They need to learn about being sanitary so people won't have fungus or bacteria because I watched all the techs and they don't take time to clean the materials and use the same things in every person without cleaning it's just gross. Then you leave with nails one but dirty hands from the dust. They slap oil on you and send you on your way. Ewww! read more

First time here and it was ok. The shop is clean but out of date. I didn't see anything unsanitary so it's ok with me, considering they have decent prices. Overall, they do talk about their customers in their own language and I find this rude. Might be asking how we know? It's absolutely obvious. I understand this is cultural so we don't usually take offense but these ladies seem to go overboard. There is one gentleman there but he doesn't partake in the women's giggling and conversation. Within 2 minutes of arrival, one of the women kept saying, pedicure, pedicure, come come pedicure. I had already let her know that I'm looking at the colors. She kept at it so I just ignored her but it made my Mom uncomfortable so I addressed her again and said, I'll be there shortly, just picking my color. Then all the ladies, chatter chatter chatter! A little rude to start off but whatever, it's cultural, they're more abrasive. The woman doing my pedicure was great, no issues, no attitude, was friendly, asked if water was ok, smiled; genuinely a nice person. The other woman, Tina. She did my manicure. So rude, I don't know if she's the owner, I'm guessing not but just in everyone's business so much so to the point that she cut me because she turned her head to look at a customer as she got up from the chair because her coworker was saying something in their language about her and she wanted to look at her. This was really upsetting because if they needed to gossip so bad and least STOP what you are doing so you don't cut your client!! She said sorry but continued to constantly talk and not really focus on her work, which I don't mind but she constantly was turning her head. Then she asked me if I wanted the same color, I said yes the same. After 2 coats I asked her for a 3rd coat and then showed her all the spots where she didn't paint. Side note that she also didn't remove all of my nail polish but since it was a sheer white I didn't take issue, BUT that should have been my warning it made me think twice but I just let it go. Towards the end she began to put the UV light over my hand and I told her regular not gel and she became visibly annoyed explaining to me why Gel is better, as if I didn't know it lasted longer but personally I don't like gel because it thins the nail and causes long term damage so I never get gel but still Why does the customer have to explain?? So I'm sitting there and here comes another woman hurrying me to move to the front where the nail dryers are and I told her that I still needed a top coat. She says something in their language to Tina (because Tina is cleaning up at this point) and then applies the top coat. The woman was polite and then helped me over to the front. My Mom was satisfied with her technician and said she was polite and sweet and made her comfortable and made sure she was happy with her nails. Mom said no issues. The outcome of my pedicure was beautiful. My manicure just below average, not terrible but was lumpy on 2 fingers and not fully painted on the sides and where the nail begins. Even though my experience with Tina was horrible we still gave her a tip. When the woman at the front told Tina and the other technician that we gave them tips the other woman politely said, "Oh thank you my sister" Tina did not even acknowledge. I understand we all have bad days but really I can't think of any other time that a technician has been so rude. Definitely would not recommend Tina. I'm going to give them another try and request not to have Tina if she's assigned. read more

Amazing work..... second time here and love it!!!!! Henry does such an amazing job I just take a picture of what I want and Boom he does exactly that..... read more

Banning Nails & Spa - Christmas Nails By Henry - Nail Salons Near Me - Banning, California

They do a pretty good job. A lot of people say they are (the ones doing our nails) are rude. I haven't seen that. The fact that they don't want to talk to you the whole time is great! I want to go in, relax and not have to think!! I think that is a plus read more

First off, why only two stars? I've been in the area for about seven months, going to a different salon each month. Well, I have found the one! This nail solan is the best solan in the Beaumont area. I would highly recommend! Friendly, took their time and seemed to actually care about their work. I received a number 4 pedicure. I do not get polish. I rate based off of friendliness, time in chair, and the massage! read more

Horrible attitude from Henry's sister. You can ask her a question and she will argue with you. Heard her saying rude things about customers as soon as they left. The nail tech was very nice but didn't understand English so it was hard to explain what I would like. Honestly don't waste your time and go here. read more

I went here I was really happy to get a peticare and I got it and looked at my feel closely and I still had dry skin on my feet and the water is gross they put all the nasty tools in the water and all of them are so rude they talk bad about you in there language. Not recommended. read more

Disgusting is all I really have to say. They used hand soap to "massage" my legs and feet then he used a tool to scrub my feet and then put my feet back into the dirty water he was using to "clean" the tool he just used scrub my foot for calluses. Look at this water! Not only did he do that but he also "massaged" my feet inside the dirty water and left them there. Once he was done painting my toes he put cuticle oil all over my feet and UNDER MY FEET. He used this as lotion. My feet were an oily mess after literally slipping out of my sandals. DONT GO HERE read more

Banning Nails & Spa - He was massaging my feet in dirty water GROSS - Nail Salons Near Me - Banning, California

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Very rude and they charge you what ever yhey want very bad sevice and the lady that sits behind counter is so rude never going back i usto get charged 160 everytime nails fall off quick!!!! read more

Do not get waxing done here! My armpits are red, irritated and bruising. As well as a lot of hair left. They are not properly trained on waxing. The worse pain ever!!! read more

Answer the phone & hang up in your face !!!!! Don't even speak English, rude nasty tones of attitude a total mess read more

Great Place has good prices, sure wish they understood English more, it would be nice if they interacted with their clientele, and spoke to us, it would be a nice business gesture if they didn't speak in their language back and forth in front of their customers when most of us don't talk their language. Just saying speaking English goes a long way. read more

Well - These are the good things They were not very busy so took me right away but the lady in the front (right seat) who answers the phone is very very RUDE TO CUSTOMERS!! I've been there twice now and she has been so rude both times! She did a great job on my nails though, that's why she got two stars instead of only one star! I will NOT be back!! read more

I had a pedicure and manicure. Perhaps the polish I picked was old. Pedicure seems fine. Walked out in the sun and the polish on my fingernails was lumpy. I got home and about an hour later the polish on my finger nails was coming off. So disappointed. read more

Nails are beautifully shaped but breaks where the nail the nail and fake nail meets. This happens within a day or so. Waste of money!!! The first time I thought I was just being rough on my hands but after the 2nd time I concluded that they possibly don't add enough glue when adding the fake nail. Nails should not break just from picking up a tube of toothpaste!!!! I also think it's a ploy to rack up money. It's a extra $3 charge for each broken nail!!! And they charged me extra for my fill because I did not want a cut down. The price list shows $14 for a fill not $14+!! The whole reason why I didn't get a cut down was because that is an additional charge. Never going back. read more

Very disappointed! Came here w my bff for pedis. There were 2 women on each side of us sitting before we were. My friend sat down before me (I was choosing a color). My pedi was not only finished before my friends but also before one of the women who had already been sitting. I asked if she had gotten any extra pedi services or add ons and she said no, just the reg spa pedi. Not only was I cut short on time but my massage was non existent and I went home to use my own pumice stone. read more

Great service and beautiful pedi, definitely going again. Henry and Lee are the best!

Literally worst place. Cut all of my fingers with the dremel and file. was not gentle while filing and awful customer service.

1 Star for Henry. Henry is very polite, he did exactly what I asked for, I was very happy with the way my nails turned out. Patty did my pedicure, she turned the water on and walked away, it was scorching hot, she never really spoke to me or asked me what I wanted, she spoke in Vietnamese very loud and angrily with the other nail techs, though I had no clue what she was saying, I was uncomfortable and definitely did not enjoy my pedicure. Patty is rude to customers, and doesn't have enough nail techs to accommodate them. Unfortunately my experience was horrible and I will not be returning to Banning Nails. read more

It's a quaint place that has very reasonable starting prices for full sets, pedicures and manicures. They are somewhat friendly, it's a pretty quiet place. Have received the simple pedicures before and was happy with them. However, I came here with my mom and she got a full set from the lady who is does nails and works the front desk. She had just taken off a full set a few days before so her nails were a little fragile. This somewhat friendly lady cut her with the nail file on her thumb AND her pinky. Not just a little inkling of blood spilled, but she bled quite a bit. She just poured a little alcohol and tried to use a paper towel to stop the bleeding. She didn't really apologize until my mom had to really complain about it. She only took $2 off of the for her nails. 2 of my nails are crooked and noticeably so. We won't be returning for a fill or full set again. read more

Banning Nails & Spa - Baby Pink and Gold-ish Glitter Nails - Nail Salons Near Me - Banning, California

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I will never ever EVER! Come here again!!! The owner has the worst customer service I've ever seen. She was soo rude, as if I was lucky to even be there. I stood next to the counter for over a min before I asked "Can you charge me" and when I did, she looked at me as if I was inconveniencing her. I waited for over an hour after being told it was only going to be 10 mins. Other than telling me how much my manicure would cost, could I afford it and explaining why she asked.. did my manicurist check on me or even ask how I liked the shape, like they normally do. The shape should have been coffin and somehow ended up square. read more

Banning Nails & Spa - Nail Salons Near Me - Banning, California

Didn't get at all what I wanted even though I made it clear and repeated myself multiple times. Paid $17 extra for gel polish that they never asked me for. I could have just gone to a pricier salon and gotten what I wanted: she didn't wash her hands before working on my nails, she ate her lunch right there and wiped her hands on a paper towel, then proceeded to cut my hands with the nail file... :( I was really disappointed with my experience here unfortunately. I wish I could get at least the $17 back for the gel they never told me I was getting. read more

Banning Nails & Spa - Nail Salons Near Me - Banning, California

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Walked in they said it would be a couple minutes actually took about 40 minutes just to get a pair of nail acrylic charge me $27 I was like wow. So I went back for a fill they charged me $16 +3 dollars for the color which is completely ridiculous who does that so I gave it a thumbs down never contact her again and mind youI'm new to the area well there you go read more

Wonderful place for up to date styles in mani and pedi's. Clean, friendly and affordable. Henry does beautiful freehand designs read more

Banning Nails & Spa - Nail Salons Near Me - Banning, California

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The gentleman that did my toes did a decent job! Can't complain about that, but the owner I'm guessing is extremely rude and unprofessional. The shop could probably make waaay more revenue if they learn about hospitality and customer service. As I was paying , the owner took my payment and didn't say one word. No smile, no thank you, no have a great day, she just went back to watching tv. Ridiculous! read more

Banning Nails & Spa - Nail Salons Near Me - Banning, California

Thank you for being open Mondays, I walked in as your sign-on door reads walk-in's Welcomed. So appreciate their kindness and their smiles, I went in for a Pedicure and received good care. Even though the lady didn't speak English I got good care. Will be back soon. read more

Save your money and go elsewhere , ladies are rude and my nail tech did a sloppy job. As soon as I came in I started looking at colors not even 2 min went by when I was asked to sit and have my pedicure done, so I didn't have a chance to pick a color off the rack. My pedicure felt rushed whatever, lady then asks for my color and I told her to just get a light skin pink read more

Won't even give a star. Very rude. Stood there for 30 mins. Asked if I should come back and she ignored me. I finally left. Place is dirty!

I called about 35 minutes before arriving to see if they had appointments available for 2 pedi's. Not a problem. When we got there, they were busy but had two chairs next to each other waiting for us. They were very patient and gentle with my elderly mother. At first she was taken aback that a young man would be working on her feet, but she was so relaxed at the end she said she only wanted him in the future! Very clean facility and attentive staff. With extras, it was less than $25 each. Will be a regular stop when visiting mom. read more

Henry is a good worker, me and few friends started going here over a year ago, they were nice and prices were affordable NOT ANY MORE, our last two experiences here were really bad, and I decided to express how I feel, when you try to relax and pamper yourself you expect good customer service theirs lately is very pathetic. The prices have gone ridiculous. read more

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I moved out of town but I still drive about 15 miles to come here and get my nails done. Nancy gives the best massages and Henry is the best at doing full sets. I love this place read more

Banning Nails & Spa - Nails by Henry. Clean precise work. Couldn't be happier. - Nail Salons Near Me - Banning, California

I'm happy with my nails. The girl who did my nails, I didn't catch her name, was fast and thorough. One thing to note about this salon is the noise level. The workers were loudly talking to each other 95% of the time that I was there. I don't mind that they talk to each other, but this was extreme. So don't expect a relaxing experience. read more