One day, my dashboard suddenly started flashing the brake warning light. I found this shop on Yelp…read morenear my job and gave them a call to see if they could take a look at my car. They checked my car, gave me a quote and provided feedback regarding what the car actually needs. I spoke to my brother and went to another repair shop where they priced it much higher. So the following few days I called back to bring in my car for service. Craig reassured me that the brakes were not issue but other issues would be the issue and make the car unsafe to drive. They were kind enough to lend me a loaner car for the weekend, and to my surprise, I got a call Friday evening that my car was ready for a pick up! The whole team was super friendly, it's a family owned business and it shows. They have me a clear itemized breakdown of everything that needed work, no pressure or upselling and were very accommodating throughout the process. Overall it was a smooth experience, and I look forward to coming back when needed!

Excellent work by this establishment. I would recommend this repair company to anyone in need of…read moreauto repairs. They are very nice people too.

Very fast service. Customer friendly touches such as offering bottled water when you arrive. They…read morealso don't push their services, if you don't need it yet, they let you know when its needed versus making the sale. Mechanics and management very friendly as well. I came on a very hot day and they let me stay in their office to stay cool while they worked on my car. As for value, it is a little on the high side but my car is older and has more miles so needs the synthetic oil.

Take 5 years of your life!…read more This experience took years off my life. I had to bring my vehicle back six different times because they kept insisting the problem was a cracked oil pan. Every visit, I was told the same thing, but the real issue was that the drain plug had been left loose after service. I've worked on cars my entire life, and I've never seen this level of incompetence. A loose drain plug is a basic mistake that should never happen, let alone be missed repeatedly. It took weeks to finally get the issue resolved, after countless wasted trips, time, and stress. I cannot recommend this shop. If you value honest diagnostics and competent workmanship, I would look elsewhere. You can see the response text. They stopped replying. Fall Short? Lol. Take your family on a trip after a Take 5 Oil Change.real safe.

I have emailed as requested in your response. It's been a week and I have yet to hear back. Can the…read moreowner please contact me. I emailed again with my phone number. This issue has yet to be resolved. As I've stated, I had no oil leaking issues before I went to Jiffy Lube. I've been back three times. This is not right. $100 for an oil change and now I've got leaking oil that was not an issue prior to this.

Not sure why jiffy lubes have a problem with my car, all they have to do is bolt the under cover…read morewhen they are done with an oil change. This is the second and last jiffy lube I will ever go to they don't deserve 1 star

In these days of high prices, Jiffy Lube prices went through the roof. Master Lube is very…read morereasonable and did a quick job with my oil change. I've been going to Jiffy Lube for 25 years and now I have switched to master Lube.

I had an oil change done on August 1st. When I got home I checked the level and saw that it was far…read morefrom full. I went back and was told "You don't know what you're looking at". He said ANYWHERE within the XXXXX area was good enough and he didn't want to "Overfill it". I asked how it would be overfilling it if anywhere within that area was good and there was plenty of area left. He dismissed me like I was an idiot. There is a tag from the manufacturer stating this vehicle requires 8.4 quarts. He said that wasn't what his chart says. I have a good rapport with one of the mechanics next door, but I will never allow this jerk to touch any one of my vehicles again!

Honest service and they never tried to sell you anything. Is the best price and best quality…read moreparts. Most noteworthy is they treat women equal to man period. Full respect!!

Amazing service. These guys are honest, and know what they're talking about. I am so happy I found…read morethem and will not go anywhere else! Thank you so much Bun & Matthew and everyone else you guys are the best.

Stay Away! I thought twice today about updating my review. It's all about quality. This is exactly…read morewhy, I myself read reviews and leave reviews. I'd like to know that the establishments, especially the "mom and pop" places I invest my time and hard and money into, are quality. Well this place needs major quality control. Especially in its customer service and sales. #mortified I no longer live in the area but gladly can tell you that you are better off going to GoodYear Suburban Auto (off Lake Street a few blocks away). Or Route 64 Auto in Villa Park. Hell Even a jiffy lube isn't too far from this terrible shop. Unbelievable. I've never had a shop employee text me to bring work into their shop, more than once, that should of been my first red flag. Why are they so desperate for work? I had work done March 2019, about 1 year ago, in that year I have had the same initial repair corrected due once by them (under warranty) due to low quality parts used. Not to mention after I had them take care of the repairs, I had a different shop quote me significantly less. You can presume how frustrating it was to find out "Anthonys great prices and discounts", were a farce. That's what you get for not doing your research first... Now this is the 3'rd time the same problem is acting up. I called March 12, pre warranty expiration and bringing the car back to *this* shop, is not an option for many reasons. The "customer service" aka Anthony could value from investing into 'communications' classes. Me Being under pressure with needing my car fixed soon it's stressful, customer service position, we deal with clients on a spectrum of emotions. I get that... I've been on both ends. As customer sales/service, you've got to have tact and be composed. I couldn't believe I had to mediate the call and remind him, I'm the customer and he is customer service ...that he should be finding a way to keep business... not argue with the customer. Also, he should not be in a mechanic shop. At all. Not even a car sales man. This job just doesn't fit him at all. I had once called post the initial repair asking which wheel bearing had been fixed, to which he told me it was "non-specific". Another red flag. Go anywhere else. I'm fed up with the low quality part with over priced costs, expensive, on top of the excruciatingly bad customer service.

Poor service and management, they'll just take your car to someone who knows what they're doing.read more

These guys are top notch. This is my 2nd visit and the friendly professional staff is consistent…read moreand on brand. The uniforms are cool and they work very efficiently. All my records are in the system. The printouts are crisp, clean, and easy to understand. I highly recommend Valvoline on Wise Rd. See my man, Luigi!

Tony was great! got my car quick and easy, no hassle, staff was very friendly and helpful and more…read morethen willing to do multiple test drives and look at to the vehicles highly recommend

Hated leaving my super trustworthy mechanic/body shop in Oak Park (Danny at Suburban Auto) but Car…read moreDoctor Jr has definitely taken their place. Over the last four and a half years I've brought in four different cars including family members cars and all have been handled with premium care. Jeff and Jim have always been overly communicative, never do any work that they don't talk to you and get your approval first, and their team does great work. The pricing is very fair. They will even give a new car a full inspection and give you honest feedback. We had a family member buy a car from Carvana that had some issues that were covered under warranty. CD Jr dealt with the third party completely and updated us every step of the way. If you want your car worked on by honest mechanics who won't talk down to you (a complaint my wife certainly and justifiably has) and treat you with respect, go to Jeff and the gang.

I have a Honda Odyssey and the middle jump seat was missing the anchor where the seat belt attaches…read moreto the seat. Car Doctor Jr was able to fit me in the same day I brought the seat in and installed the anchor at a great price! I highly recommend Jeff and Car Doctor Jr!

I noticed that whenever you apply the brakes on my moms Toyota Camry, the car seems to "shudder"…read morefor lack of a technical term. I consulted Yelp as I often do to look for a reliable and recommended provider of service. Saturday morning I called and spoke to Mark and I explained what was happening. He asked me a couple of questions and told me what he thought was the problem and an approximate cost to repair. I said I would be there Monday morning. I arrived Monday morning and they drove my car around a tiny bit to see what was happening. I received a call a few minutes later and they told me what needed to be done (front brake pads and rotors) and the cost (which was what I was told on Saturday). It's so nice to find a trustworthy automotive repair shop. Mark and his team did everything they said needed to be done at the price quoted. I highly recommend Roselle Service Center for any automotive repair needs!

Mark can work on his honesty. He quoted me a price on the phone so i sent the customer over, and…read morehe then changed the price for them completely taking advantage of them!!! I called him to ask why he charged more than what he said and he got very defensive saying that he had to work alot more than what he thought and that its 150 and hour because he has a certified shop. Well this is not the same quote he gave me when i first spoke to him. I would have never sent anybody over to him and will never do that mistake again. It was a simple fix and he turned it into a big job i guess so he can over charge i Dont recommend this place to anybody.

Miguel was a great help and making sure that my car was in tiptop shape for the crazy winter we've…read morehad this year.

They tried to scam and rip my son off! He had a small screw in the center of the tread on my tire…read moreand just needed a plug and they said it couldn't be repaired and had to buy new tire! I brought it somewhere else and they plugged it with no problems.