I have used Marina Realty property management for many years always been very happy with their…read moreservice.

Very pleased with Marina Realty , the office staff and owner are very easy to talk to and any…read moreissues or maintenance concerns are addressed right away . Any time i needed a place to rent , they came through for me.

I've been on our HOA board for almost seven years. During that time, we have had two different…read moremanagement companies before contracting with Cityscape. We thought both companies would be a good fit; however, neither company gave us the services we were promised. When we switched to Fredy Peccorini of Cityscape, I was the president of the HOA board, which meant I communicated with Fredy multiple times a week. From the beginning, Fredy was more efficient in following through on emails and communicated with us promptly. In addition to Fredy's amazing organizational skills, he had a list of go-to people from electricians to attorneys. He demonstrated that he had a very good relationship with these contacts. All of this made my job as president much easier. It was a pleasure working with Fredy. It wasn't until the second year that I learned he had 15 years of experience managing condos, which shows. I can't thank Fredy enough for all he has done and continues to do for us.

Completely disappointed in the lack of proactiveness and overall poor service of this property…read moremanagement company. I lived in my building for almost 4 years, and Francis Serrano (the point-of-contact who manages the building) had repeatedly remained unresponsive or unhelpful when the unit owner (my landlord) and I would flag some concerns about a potential mice infestation in the building. Instead of taking initiative into identifying the root cause, Francis sent my landlord an email that says that "rodents are a common issue in San Francisco" and basically is hands-off in trying to treat the individual units beyond adding rodent boxes in the trash room. She implied that it was my responsibility to keep the unit clean, as if she was implicating that I was the one living in squalor and started the infestation. I ended up reporting it to SFDPH, where they discovered that the unit next to me had an infestation due to leaving dog food out and not tidying up after her pet. They also found some violations in the building, like a large gap under the door sweep of the trash room as a potential entry point. In addition, the light wells around the building were covered with debris and trash. After speaking with pest control services, they explained that the mouse chewed an entryway from my neighbor's unit and into my own, escaping from behind my dishwasher and scurrying from under my oven. I eventually moved out of the building since writing this review. Before leaving, I discovered from other residents and tenants (including HOA members) that they were not informed that there was a mice infestation in the building. There were other residents who were left to fend for themselves, purchasing traps from Amazon and met with delayed action or similarly dismissive responses from Francis. I decided to share this experience after some time, because I wanted to warn others about this property management company and the lack of urgency and competence in how they handled this situation. They merely felt obligated to address the problem after getting a formal report from SFDPH, rather than listening to the concerns from their residents. If you can, stay away at all costs.

Worked through complex ledger of charges with me - although at times it ran into bend and blocks…read more They provided all documentation so that I could understand why/what went on. Thank you to GreenTree staff.

I've lived in one of the building owned by Greentree for almost 2 years, and cannot wait for my…read morelease to be up. Which, it is in 1 month, 1 week and I have not heard a single word from the company in regards to renewing or terminating. So, that's comforting. In the past 2 years this building has had more planned and emergency water shutoffs than I can count or be convinced is acceptable. I get that it's an old building but just use the exorbitant rent you're charging me and fix it already. It's not that hard. After one of the "fixes," they left a blue-tarp pile of trash and pipes on the front lawn for well over 6 months before finally taking it away one day. What a historical beauty to look at every day. Updated old entry system with great security features (could see who was at the door and remotely open, consistent app entry) to a terrible new one (have to pay to subscribe to an app to have any features of the old one, had ALL calls from every resident for the first few months). No assistance from building manager when requested help. We've gone through so many property managers, and I have never received a response from a single one on an issue, question, or repair I've had or needed. My dishwasher is broken, hot water does not get hot, and new entry system doesn't work. But that's totally fine, I don't need answers or assistance from the building I PAY $5.56/SQ FT FOR. SUMMARY - shitty building, no assistance from property manager or AI assistant, overpriced "historical" slop. Extra star for location to downtown Alameda.

As a former tenant, I would highly recommend you entrusting your real estate needs to Brick and…read moreMortar. Highly efficient, any and all issues were taken care of immediately. The staff was super friendly and helpful. If I were to come back to the city, I would only use Hilarie and her team, you will be impressed, I was!

Hello I'm a tenant whose apartment is managed by Brick and…read moreMortar. They are NONRESPONSIVE for most maintenance requests. The request gets completed without any notice, without follow up, and only after repeated nagging. I was without a working oven over a week, a neighbor had a faucet run for 10 days before anyone showed up. They routinely mix up contacts and contact the wrong unit. Their technicians have been great WHEN THEY SHOW UP

BEWARE!!!! I had a horrific experience with Marshall & Co…read more Property Management (specifically working with Sarah Jainchill and Dakota from Laguna Vista Apartments in Tiburon) that felt discriminatory from the very beginning. When I initially inquired about an apartment, Sarah wouldn't even let me fill out an application the moment I mentioned I had a Section 8 voucher. They only came back to me after their other applicants backed down. After waiting an entire month to move in with my family, I arrived at the move in inspection to a complete nightmare. The listing explicitly promised "New beige waffle weave carpet to be installed in all bedrooms" and "luxury vinyl flooring." In one bedroom, management left sharp debris and trash all over the floor from a recent window or paint repair, completely unvacuumed. Dakota explicitly lied to my face, claiming the new carpets were to be taken care of by move in date, only to later shift the blame entirely onto Sarah. The bedroom carpets were never replaced. Instead, the apartment was delivered completely filthy and in the exact same neglected state as when I first viewed it. the appliances in the unit are severely neglected and broken and need replacement. The kickplate at the bottom of the dishwasher was broken and poorly masked with a large piece of red tape. It completely fell apart upon inspection and requires full replacement. Stove and oven was heavily rusted, caked in thick, old grease, and still contained dirty aluminum foil left behind by the previous tenant. The paint was peeling off the range hood from age and severe grease buildup, posing a fire and another health hazard. I noticed a thick, unsanitary buildup of dust and filth along the sides of the refrigerator. Furthermore, the unit had a cracked toilet seat covered in urine, a broken front door sweeper, broken thermostat, severe mirror rot, and cracked, lifting bathroom flooring. Most alarming of all, there was severe black water damage and suspected mold under the kitchen sink, a major health hazard for my kids. The place seemed as if it had not been cleaned in years!!! When I pointed these out, Dakota dismissed these health and safety issues as "cosmetic or minor maintenance matters." I even offered my own time to clean the unit a day early, but they refused to give me the keys for "liability purposes," yet expected my family to move into a filthy construction zone and live out of boxes until they could finally schedule carpet installers days later. Management showed zero empathy, never apologized, and tried to push me to sign the inspection sheet just to get the keys. Fortunately, I stood my ground, refused to sign, and immediately contacted the MHA, who backed me up completely to cancel the contract. Please beware of Marshall & Co. They misrepresented the property, lied about updates, and tried to force a family into a sub standard, unsafe apartment!

I had a great experience with Marshall Property Management during my time as a renter. The…read moreapartment was as advertised- the move-in and move-out experience was painless and easy. My main point of contact was Aime who I felt was very attentive, responded to emails quickly, and treated me professionally- she was great to work with! Overall my experience was positive and would recommend Marshall & Co.

I had the pleasure of working with Dace from Progressive Property Group for listing my apartment…read moreunit. Dace has been an incredible partner in getting the house ready for the market, finding the perfect candidates, and going above-and-beyond throughout the whole process. Everything was crystal clear from the get-go, any and all questions answered, no doubt was left on the table. If you want to rent out your property, I would highly suggest sending a message to Dace and see what this group has to offer. It makes the whole process very easy and smooth!

Terrible, Cindy was so rude and passive aggressive didn't even bother using their service. Go…read moresomewhere else! More like passive aggressive!

This company has allowed rats, water leakage, and homeless vagrants into their buildings while…read morecontinuing to raise rents. An inspector told me that they are "barely maintaining legal standards". If you are OK to have your property fall into disrepair, this is the team for you. I hear they are already tangled in some lawsuits, frankly I'm not sure how they are still in business. Especially surprising since their business license is not always up to date. *EDIT : PPM has since tried to say that I am a fake reviewer, I assure you I am not! Jimmy, shame on you for trying to hide from genuine reviews.

PPM has been the landlord for my office in Richmond for the past few years in Point Richmond. They…read moredo a great job and have been quick to take care of any issues I bring up. They are a pleasure to work with and I recommend them if you are looking for an apartment, office or property management.

We were interested in renting an apartment that Golden Gate Properties is listing, but we were told…read morethat "all parties intending on residing in the unit are required to attend the in-person viewing together." We then asked if being from out-of-state, and being in the middle of a global pandemic and shelter-in-place order could allow us to do a virtual tour instead, and we were told that that is not an option, and that their policy remains that all potential tenants must tour in-person. In normal times, this policy may be understandable (though it does seem discriminatory against potential renters not already living in San Francisco), but I believe that this is entirely irresponsible and unacceptable while under the shelter-in-place order. Worse yet, it also appears that this policy may be illegal. The following quotation is pulled directly from the current shelter-in-place order from the SF Department of Health website: "Service providers that enable real estate transactions (including rentals, leases, and home sales), including, but not limited to, real estate agents, escrow agents, notaries, and title companies, provided that appointments and other residential real estate viewings must only occur virtually or, if a virtual viewing is not feasible, by appointment with no more than two visitors at a time residing within the same household or living unit and one individual showing the unit (except that in person visits are not allowed when the occupant is present in the residence)" All things considered, I'm happy that we won't be able to rent from this company due to their exclusionary policy. If you're considering whether or not to rent with them, please seriously consider if you would want to support these questionable practices. === 6/29/2020 update after response from Ferdinand=== I appreciate that Ferdinand read my review and took the time to reply. I am also glad to hear that you don't feel that your policy is in violation of the shelter-in-place order, although I stand by my initial comments. To be fair, I am also including a link to the full text of the current order that I referenced, and the quote I pulled is found on page 13: https://www.sfdph.org/dph/alerts/files/C19-07e-Shelter-in-Place-Health-Order-as-revised.pdf The order clearly states that tours "must only occur virtually" and that in-person tours should only be held when "a virtual viewing is not feasible." Your team makes no good faith effort to conduct a virtual tour, and the excuse that LTE coverage isn't reliable across all of SF is extremely flimsy -- you should know that your competitors have no issues conducting virtual tours. Even if you feel that your policy isn't violating the order, it's unfortunate that you don't recognize how unsafe and unwise it is. You have chosen to exploit the wording of the order and needlessly place your staff and potential tenants at greater risk of covid exposure. That's just not the right thing to do.

My family has been in the property management business all of my life. I know first hand the amount…read moreof time and dedication that it takes to keep clients and tenants both pleased. Even though you may know how to manage a property, it doesn't mean that you can or even should! And I had found myself in this position with my first big investment, a multi tenant property. The moment I found myself trying to capture photos, screening applicants and managing maintenance requests, I realized I was in over my head and about to lose it. Insert Ferdinand with Golden Gate Properties. Initially, I called without any expectation that I would hire a property management group at all but I was overwhelmed with a growing count of unattended and upset tenants. Ferdinand walked me through their process, asked me what was overwhelming me and about the properties. He even offered his own helpful advise, without expectation that I would pursue them. Needless to say, I decided to hire them and let them take the wheel! About 2 years later and I am still so pleased with the incredible and professional services from G2P. My properties are full, tenants are happy, maintenance taken care of and I have a lot less stress on my plate. I cannot thank Misty and Ferdinand enough for everything that they do!