So glad I found Eva. She is an absolute professional and meticulous with her work…read more As mentioned in a previous post, the location is kinda hard to find. You enter through the back entrance of Water Tower mall and take the elevator bank next to Freshii to the 9th floor. I have been a regular Brazilian wax customer since discovering her from a Groupon deal. Her easy going personality puts me right at ease in what can otherwise be an awkward interaction. She is quick and efficient. Even without a Groupon deal, her pricing is great. These Gold Coast places will price gouge you so it's nice to have found someone in the area who does a great job at a fair price and form a relationship to as a repeat customer. And I have even more praise, because Eva is also very responsive. I can call or text her (sometimes very last minute) and she will try her best to fit me in. I'm lucky to have found this business and so are you!

Not the easiest to find - If you enter from Michigan avenue, you have to walk through all of Macy's…read morethen through a doorway that says "to the mall." Then take the elevators to the professional suites right next to Freshii, a fast food/health food chain. If you are walking, it is easier to enter through the back where there is a street for taxis (it is an unnamed street that is west of mies van der rohe way). She is in the east wing in the Elizabeth Adams suites. Anyways she was great - very meticulous, thorough and gentle. She is very easy to get a hold of to make appointments, just call or text. And she can come as early as 6 in the morning if you need! I had a mani-pedi and eyebrow wax for $85 (or $60 if you do the yelp deal).

This is the best med spa in the Chicago/ Gold Coast area!…read moreWonderful nurses who listen to exactly what you need and provide professional, knowledgable advise. the staff is kind and professional Cute spa and convenient location thank you!

Can I leave a no stars. This is an absolutely terrible place. They have no follow up. I had a…read moreterrible reaction to Nadia's juvederm injection. I had to call Juvederm Support for follow up instructions. They refused to contact a Nurse/Injector in another Office. I called their Medical Director & filed with my Bank for refund. Filed with Better Business Bureau. Followed up at Northwestern Urgent Care. DO NOT GO HERE/

Great job! Love the way my eyebrows turned out.lady was friendly and gentle. Kept my eyebrows…read morethicker ( as requested)

I've been going to Sushama for my eyebrow threading since August 2017, and she is simply the best!…read moreI initially started seeing her when I moved into the area, but even now that I've moved further away, I still make the trip. That's how good she is. Over the years, Sushama has helped me grow out my brows and perfect their shape. She's not only incredibly skilled at what she does, but she's also a genuinely caring person. She'll always go out of her way to find time for my appointments, which I really appreciate. If you're looking for someone who provides amazing service and truly cares about her clients, I highly recommend Sushama and Thread & Wax!

First Botox attenptngave me an uneven, "The Joker" brows and a crazy ripple fold across my…read morehairline... Had one excellent Botox treatment at with the other aesthetician. But maybe two weeks later, I did have go back for corrections. I got one joker brow and a fold on one part of my forehead again. I was advised that my face and brows are uneven - which I know they are, haha. But, I think that it might be more about how they do injections because I've had excellent results with a doctor's office in DC (where the nurse made smaller injections and more distributed along my forehead as opposed to injecting more Botox in a few spots. Or perhaps they don't have as much experience with East Asian faces. The team are super nice there, and if there are any undesirable results, they invite you back to make the corrections.

I have been coming to Linda for more than 6 years and she has consistently done a fabulous job with…read moremy Botox and fillers. She always gives great recommendations to keep my look natural and can't say enough how awesome Goldcoast has been. They always accommodate my schedule and even though there are other med spas closer to me, I keep coming back. Love it!!

South Loop location. First time getting a lip wax and first time getting eyebrows waxed. I was…read moreexcited to try the tinting for my eyebrows. The tech and staff were very nice and the waxing was ok but the tinting was NOT CUTE. I wish I could upload photo to show you how blotchy and uneven it looks. I would've liked a consult, to have been asked about shape preference and told about aftercare but it was in and out. very itchy and I don't know if that's normal because they didn't tell me what to expect.

I've been going to this location for years and have noticed a dramatic change when management…read morechanged a few months ago. I still love my waxer and have left her a 5-star review on Google so she can get a little bump, but I just can't keep coming here. I could almost tolerate the pressure to buy products and wax passes if the people working the front desk could focus and make reservations correctly... but, the past several times I've been there, they have messed up my reservation. They've booked me with the wrong waxer, or made a reservation that never made its way to my account (I assume they booked the wrong customer?) but most annoying is when they rescheduled me without any communication, I just saw an updated appointment change in my account. Completely unprofessional and disrespectful to a once loyal customer.

I highly recommend Marta's services. She is fast but she doesnt rush, considerate and super…read morefriendly. She was also very helpful in letting me know that because i switched from sugaring, which i had done for ten years, back to waxing, that i may have some ingrowns since the hair would be pulled in a different direction but if it happened, it should resolve itself within a couple of visits. Nothing better than educating your clients of what to expect so i was super appreciative of that!

About outstanding service! It was my first time getting…read more Brazilian waxing and Marta did incredible job. Smooth fast and clean. Very positive experience, I will be back and highly recommended this place to others. Great vibe, great atmosphere friendly staff.

10/10 experience!! Cali held me down from day one--got me scheduled, helped me pick the perfect…read moretreatment, and was so patient when I needed to switch things around last minute. And Karen?! BABY, she is THAT nurse! She made me feel so comfortable, we were laughing the whole time, and my first treatment was a whole vibe. I'm officially locked in on my skincare journey and can't wait to go back!

Complaint Against LaserAway for Unethical Business Practices and Unauthorized Charge…read more On October 25, 2025, I had a scheduled 11:00 a.m. laser hair removal appointment at LaserAway. I arrived on time, was checked in by the receptionist, and taken to a treatment room. Before the procedure began, a nurse practitioner joined by video to review my health history. When I disclosed that I have cataracts, she immediately ended the call and said I was not a candidate for treatment. I left the facility around 11:15 a.m. without receiving any service. Before booking, I had a detailed phone conversation with an intake representative who strongly encouraged me to proceed. I fully discussed my health history, yet was never told cataracts would prevent treatment. Afterward, I reviewed their policies and found no mention of cataracts as a restriction. Despite being denied service, my card was charged $249.00 later that same day (around 1:15 p.m.). I have called multiple times to request a refund but have been repeatedly transferred or ignored with no resolution. I believe this constitutes unfair and deceptive business practices. The company continues to charge customers for services they do not perform and fails to provide clear medical exclusions in advance. I respectfully request a refund of $249.00 and I think the Better Business Bureau should review LaserAway's policies and billing practices to prevent similar incidents for other consumers.

I came In to DVida Med Spa in River North, Chicago for a consultation regarding Fat reduction and…read morecellulite concern. During consultation with Luda, I asked so many questions and all of my questions were answered patiently and honestly as well as treatment plan was created. I am on the plan of getting CoolSculpting fat freezing as well as TShape2 cellulite treatment and after 12 treatments can see amazing results already and planning to continue for couple more. I had other treatments such as Endermologie and didn't see any difference. I am so happy I found solution for cellulite!!! Thank you, Dvida spa and Luda and Bella my practitioners . You are the best!

A wonderful group of people. They always listen to my needs and made me me feel brand new. Highly…read morerecommend them, worth every dollar!

Unfortunately I can't recommend this business as nice as some of the girls are here…read more I bought a package here for laser treatments and didn't see any results. I solely booked this spa because they use a Diode laser which is what I saw really great results from at another medspa in FL. After calling to complain they said their machine was broken and they would call me back once it was fixed and offer me a complimentary session. Never happened and also why did I have so many appointments and wasted time with a broken laser. Then I bought a package on a great promo for micro needling w PRP, again sadly no results. The staff is nice but I'd pass on the promos, Groupons, etc and book somewhere else.

This place is not it. It doesn't feel very clean and was just incredibly sketchy. They required me…read moreto come in for a consult even though I told them over the phone twice that I've had the peel many times and asked repeatedly if I could just come in once for the service. My consult lasted for about 45 seconds and I drove 20 minutes to get to the appointment. This is a horrible practice and such a waste of time.

I've been going to Sister's for over 20 years and have nothing but positive things to say. They are…read morefriendly, professional, and reasonably priced. What I appreciate most is how efficient and thorough they are. My go-to is Evonne, but I am comfortable with all their estheticians if she is not available. This is a family owned business with long-standing employees as well as customers. This speaks for itself.

This review is long overdue but I still feel compelled to post it…read more... Despite the fact that I have patronized Sisters (primarily Elaine) for 30 years, I cannot in good consciousness continue to promote a business when an owner has no qualms about expressing harshly offensive political views during a service. I expect that a professional would display more regard for their clientele and their business. Elaine is unconcerned about how her views may be perceived by her customers, and obviously does not care. .. I do not go to an aesthetician to have extreme personal views shoved down my throat in the midst of a Brazilian wax. Nor do I want to be drawn in to defending my position. Politics does not belong in the workplace and most certainly not when the political climate is already so full of hate, anger and fear.