Quality has gone downhill since ownership change. Bathed two dogs in less than one hour (never has happened this fast). That was the red flag to me. Failed to trim nails on one of them (how does a simple service like that get overlooked?). Also didn't complete other services requested. Won't return after years of being a return customer. read more

I brought my dog to Groomingdales for a haircut.. A blonde lady came out and looked at my dog. She said she wanted to shave all the hair off my Giant Schnauzer legs due to mats in hair. I told her that was not the standard hair cut for a Schnauzer. I understood it would be more work and offered to pay more money. She said no. Her tone of voice was very rude. Why didn't Groomingdales tell me their policy of not untangling matted hair in the first place? It would have saved me from wasting my time. Then, I called O My Dog in Foster City. The owner Carlos said of course they could untangle the matted hair. read more

Bark Station - My Giant Schnauzer - Pet Groomers Near Me - Burlingame, California

I found this amazing groomer right here on Yelp! I was searching for a replacement after our previous beloved groomer moved out of state. I'm so happy I found this place! They take such good care of my baby. From her first visit my usually anxious 2yr old YorkiePoo was calm, happy and looked better than ever! She's never been so perfectly and well groomed. Depending on the weather or events we may be attending I'll ask for specific adjustments to how my Cassie is groomed and they always knock it or if the park! The shop is welcoming and very well kept. The workers seen to genuinely love what they do and the animals they work with. We recently adopted a new puppy and brought her in yesterday to introduce her and everyone was so kind and sweet. I highly recommend this shop for your fur babies! read more

Most of the reviews here are for Groomingdales, the previous owner (over a year ago) of this grooming business. The new owner is BarkStation. I was a satisfied customer of Groomingdales for many years. I was happy to bring my puppy to BarkStation and have been going to BarkStation on Chula Vista for about a year. The groomer/owner seems overwhelmed. The quality of haircut, bath and nail trim has diminished since I started coming here. I don't plan on returning. read more

Easy to get to location with very friendly staff. The prices are reasonable and appointments are done fast. We brought my poodle in for a nail trim for the first time and the groomers were very patient and friendly with her, talking to me during the appointment. Will definitely be going back here. read more

We have been taking our 11 month, ever growing, standard sized Sheepadoodle to Groomingdales ever since she was 4 months old. Butter got her first groom done here with Kat who immediately put her at ease and gave me the confidence that my little crazy active puppy could really handle the bathing, drying, brushing and cutting! Every person at Groomingdales that I've met from the owner, Bianca, and Marzanna, is so kind and really loves your pup. Butter wishes she could stay there all day long! Butter gets the full treatment when she comes in - bath, blow dry, cut, ears cleaned, and her nails trimmed. She comes home looking great. Even when we've run into a small hiccup with her trim, they have let me take Butter in the following day to touch up and adjust to our liking. Even with Kat on maternity leave, Butter has been groomed by Bianca and Marzanna who both do a fabulous job. I would recommend them to anyone as they truly love and care for your pup. read more

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We went to this place way back in the 90"s & now im telling ithers bout it. we also got our homelomess dog from here too

Im a recent new client of groomingdales and I absolutely loved it there. The staff are all super kind and sweet they treat your fur babies as one of their own so I highly recommend there services. My baby came home super happy and they even managed to cut her nails which I've always had a hard time doing. Definitely take ur pets here!!! They made her first grooming experience very well. read more

Bark Station - Kahlua after her very first groom - Pet Groomers Near Me - Burlingame, California

My Chiweenies needed their nails trimmed but they are very fussy older dogs so I've been putting it off. Kat made it easy to come in and get it done right. She was great with Winnie and Bobo and she clipped AND used a sander to make their nails smooth. She was very careful and knowledgeable about not cutting into their quicks. They are much more comfortable now that their weight us not resting on their too long nails as they walk. I'll be going back regularly and highly recommend Kat at Groomingdales for a nail trim! read more

Bark Station - Chiweenies - Pet Groomers Near Me - Burlingame, California

We take our Golden Retriever, Ginger to Groomingdales every 3 weeks. She receives the best, most professional, friendly service. She loves it there and that is a perfect vote for all to know. We have used many groomers in the Burlingame area and it is by far the best. Also, we've had many dogs over the years and I wish Groomingdales took care of all of them! read more

They do an amazing job!! Very friendly and compassionate. Reasonable prices and great location.

I am in love with this salon... my Nina was matted, the people are very caring and friendly, explained to me how and when I should brush my baby.. this salon is a gem.. I am so happy ... thank you to the wonderful Groomingdales staff... looking forward to seeing you again... Alisa&Nina. read more

Bark Station - Pet Groomers Near Me - Burlingame, California

My first groom was outstanding. The second groom was incomplete. We had a hiccup with communication resulting in a disappointment. We immediately communicated. They were able to fix the dogs haircut my dog quickly. They even improved their feedback system. I'm happy and highly recommend them. read more

Groomingdales is awesome! They are easy to schedule with and really great with our dog. He is happy to come and go there and shows no sign of stress. At his old groomer he would shake with nerves, which I just attributed to him not liking getting a bath. Groomingdales does a really great job making it a happy experience. I'm thankful for them. read more

Lovely groomers to work with who did a wonderful job with our silly (terrified of water!) Irish Setter. She came home looking a million dollars and clearly had a great time! Customer service was top notch; highly recommend! read more

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They did a great job on my Aussiedoodle!! This was her first time getting groomed. Super nice people/groomers. Very friendly and you can tell they love dogs. Thank you for taking good care of my baby! read more

Bark Station - Luna Bella first time at the groomers. - Pet Groomers Near Me - Burlingame, California

Clean. On-time. Polite. Careful. Good listeners. Miguel did a terrific job with our 60 lb golden doodle. And exactly the kind of cut we wanted. Also - the dog was calm when we picked him up -- a sure sign that he had been handled well. read more

Dogs were barking, there was on younger female who was really friendly and helpful, another older woman who was practically the opposite. My dog loves going to the vet and other groomers, but was terrified to even walk in. Asked for a nail trim. At this point his nails had grew a bit, but even after this trim, which took less than 5 min, his nails still felt long. Not worth the trip, not worth the price, not worth another visit. read more

Took my dog for grooming. Gave them clear instructions that I don't want to remove much hair and buff the nails and cut some hair on the face so that he can see. They just shaved off completely and the shave was very uneven didn't buff the nails properly . Some nails are still long. On top of that they added de matting fee. If they shaved off the pet completely I didn't get it why de matting is required ? Super disappointed and never taking my dog there. read more

Love Groomingdales because my dog was happy to be there. The salon is impeccably clean, organized and beautiful. Groomingdales is a professional operation without a gang of dogs free roaming around everywhere barking incessantly. The owners at Groomingdales are knowledgeable, skilled and efficient- my Standard Poodle was in, worked on, and right back out- what a refreshing experience! I dealt with a grooming salon owner downtown and did not appreciate listening to constant religious opinion from the owner from start to end. read more

Bark Station - Pet Groomers Near Me - Burlingame, California

I have been taking our little Yorkie Chewy to Groomingdales for about a year now. Groomingdales was the first and only place we have taken him since we adopted him last March. George does such a great job with his haircuts and always listens to what we want (exp, Short hair on face or Long hair on face). Chewy is always happy when we pick him up and his coat looks super shiny and he smells so good. Not to mention that his cut last a while. We loved Groomingdales so much I took my mother in laws Persian cat there, and George did a great job on her too! We are very happy with Groomingdales and will keep taking our little Chewy there! read more

Bark Station - Pet Groomers Near Me - Burlingame, California

They are so professional and nice at Groomingdales! If there is a scheduling issue, they find an alternative. Especially want to praise Bianca. She is so kind to the dogs and obviously just likes dogs! She finds the good in each one. read more

Awesome customer service. I brought my dog in just to get her nails cut, and it was a quick process. Nice location. Clean shop. We will be back. Only downfall is they are cash and check only. But that doesn't cost them a star. Friendly fast customer service more than makes up for it. read more

Just brought my dog in for grooming last Saturday, May 20th, 2017. Wayne is always accommodating and takes the time to chat to see how we are doing. Very nice guy! And Philippe is the man to see when you need your furry child to look his or her best. Will continue to take my little one there for as long as possible. read more

This was my first time taking my little girl to Groomingdales. I'm so picky where I take my little one to get groomed, but this place was recommended to me. During this time, I like that they have you ring the doorbell outside before coming in. That's just in case they are working with another customer. All Employees wear masks, and there is hand sanitizer offered. My little girl gets super nervous, but as I handed her over to Katerina, she was given so much love! Katerina made sure to get her comfortable just to let her know she'll be ok and taken care of. I took my girl to get her pads and nails done. Katerina noticed she also had some matts, I mentioned how my girl always gives us a hard time brushing them out, but she was able to do it! (...of course my girl let her.. lol) Her nails were nice and pads were perfect! I asked if she could trim the top of her paws as well. As I was watching Katerina, I loved how she took her time and made sure all of them looked even. She's a perfectionist! I also loved how gentle she was and talked to my little one the whole time! As soon as she was done, she asked if it was ok to give my girl a treat. Even though my little one didn't take it, I'm still very appreciative on the whole experience and will be returning! Thank You Katerina! read more

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I've been paying to have my dogs (large, medium, and small) groomed for years, at various salons. Most are okay, especially if all you want is a bath, blow-dry, nail trim. I've never witnessed outright mean or egregious behavior. It's the little things that give me pause. I've stuck around and observed behaviors I do not like at some places. For example, I don't like it when a groomer suds up a dog and then leaves them standing in the tub while they go off for a while. I don't like it when a groomer gets impatient with a dog when they don't understand what the groomer wants them to do (like turn around in the tub), and the groomer starts manhandling them. I don't like it when a dog is leashed to the wall after grooming is completed, and the leash isn't long enough for the dog to lay down. There is no towel, and the dog has no choice but to stand on the tile until their owner returns. I don't like it when a dog doesn't get a lick of attention once grooming is completed, not even get a pat on the head or a kind word. I'm not going to be negative and name names. I'll just be positive and say that Groomingdales is one of the better grooming salons. It's the bad little things they don't do and the good little things they do do that makes them better than other grooming salons. Groomingdales does a good job and for a fair price. The owner, Katerina, is a good person and a hard worker. She responds quickly to requests for appointments. Katerina genuinely loves the dogs, and I think the staff feel the same way. It shows in the work they do and the way they treat the dogs. I'm very pleased with the job they do. read more

Best grooming place I have ever taken my dog too! Kat, the owner, does an amazing job! I have been taking my older shih tzu to her since I moved to the Bay Area and she is always so kind as well as patient with him. Treats him like her own dog, always gives him treats, loves on him, and is very careful with the tumor on the top of his head while grooming him! I also take my husky to her for a bath and brush. Always does an amazing job with her too!! read more

Best place to take your dog on the peninsula! Loving caring staff. My dog thinks it's his second home.

Groomingdales is a wonderful place! Kat is amazing and truly an animal advocate. She took the time to consult with me and to get to know my dog Bob and hear about any issues he may have with grooming, and believe me I know Bob can be a jerk for a groomer. When I picked him up they were best buddies! Groomingdales is spacious, clean, and charming. Parking on the street wasn't an issue during drop off and pick up. Would highly recommend Kat and Groomingdales to all Bob's furry friends. Thanks Kat see you next time! read more

This is the best groomers ive seen in a very very long time. I have a cavalier King Charles and she comes back looking perfect everytime! Thank you so much Groomingdales. Good prices good work! read more

So I have been dating my boyfriend who owns a mini poodle, for about a year now. Every few months her hair gets out of control and matted so he takes her to the groomers. The last few visits he has taken her to Petsmart to get her haircut and oh my god. They have no idea what they are doing. Every time we walk out of there, our little dog looks more like a naked mole rat. Coming up on the 5th haircut for our dog and I decided I couldn't take it anymore. I did some research and offered to take her to this groomers I found on Yelp (of course, Groomingdales) I walk in on a Tuesday and make an appointment for the following week. Today was haircut day. I am always so, so, nervous taking our dog into the groomers because I have not ONCE seen this little girl walk out of a shop looking decent. The man that owns the salon is very nice and personable but this review is really about George. He absolutely listened to how we like our dog cut, not the traditional poodle cut, more of a teddy bear cut, and my god he delivered. When they called me to pick up our dog ( about 2 and a half hours later) I have never been so happy in my life. They were able to get all the matting out of her hair without shaving her to oblivion. I have never seen her look (or smell) so good in my life. I can not recommend this place more. Our little girl came out the cutest I have ever seen. I will 100% be back! read more

They were able to take our dog last minute and did a great job on her cut. I recently had a baby so was behind on her grooming and she was extra fluffy but they were nice about it and made her look great! read more

I can't believe this place is still in business! If I could give them a negative 20 stars I would! Years ago I brought my little poodle puppy here to get groomed. I had recently adopted her & the previous owner hadn't been taking good care of her so she was about 4lbs of grey tangled fluff. When I picked her up she was super sleepy. I brought her home & she continued to be lethargic so I called my mom who used to breed & show dogs. She came over right away & while examining her she rolled my dog over. That's when we saw that 2 of her nipples has been shaved off & cauterized. I tried to call the groomer but they had closed for the day. I called them back the next day & the man I spoke to was incredibly rude. He told me if I was a good dog owner I would have noticed this sooner & called them before they closed the day before. Then he said that because my dog was a "mutt" (she was a cockapoo mixed with a shitzu) her puppies wouldn't be worth anything anyway so it's not like they damaged a show dog. He did admit to giving my dog something to help with the pain which freaked me out because she was sooooo tiny. Little dogs can easily die from being overmedicated. I asked him why I wasn't informed of her being injured when I picked her up and he started screaming at me. He yelled at the top of his lungs that if I wanted to sue him to go ahead & then he hung up on me. My mom called them back on my behalf & he yelled at her too. My mother knows a lot about dogs so she was explaining how dangerous it is to medicate a dog without telling the owner but he didn't care. At the time of this incident I was only 19 & I was still young and naive. I couldn't afford a lawyer so I just took this as a loss & I paid for all her vet bills myself... but guess what? It's 10 years later & I use Yelp now. My dog has a skin tag on her belly by her nipples & I was looking at it today & I remembered this horrible story & I realized that I could finally do a little something to revenge my dog! So here's the story about what happened to my dog at this awful place. I hope this encourages you to take your business somewhere else! I wish I had taken Goose (my poodle mix) anywhere else because the experience I had here was literally traumatizing! I never trusted anyone to groom Goose after this & I ended up buying grooming clippers & grooming her myself. I've actually got pretty good at it... I'm obviously not a pro but I've never clipped any of her remaining nipples off! read more

Bark Station - Pet Groomers Near Me - Burlingame, California

I brought my 75 lb 6 year old German shepherd to Kat to be groomed for the First time. I was really nervous my sweet girl would be really upset and hard to handle and told Kat to call if she was a problem. She never called until time to pick her up. My baby was GORGEOUS. Calm not stressed and happy. I got so many compliments on how good she looked and what a great job the Groomer (Katerina) did. I will definitely use Katerina again Thank you so much for such a great job read more

What a great place!! Today was my first time going to Groomingdales with my super shy boxer mix, Ellie. Kat put her at ease and Ellie went back with her with no hesitation! They do such a great job here, I highly recommend them! My sister takes her samoyed here, and they really spend the extra time and go above and beyond each and every time! I would give 6 stars if i could! read more

George did an amazing job on my 4 yr old Shih tzu Murphy . I am very particular about Murphy's cut and I was so pleased to see the results! He was in and out in less then 2 hrs and George even took him on a short walk outside. Cant expect anything better!! Would highly recommend them for your pooch. read more

Bark Station - Murphy after his cut! - Pet Groomers Near Me - Burlingame, California

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GEORGE IS PAW-SOME! HIGHLY DESERVES 5 STARS! I came across Groomingdale's after a desperate search via Yelp for a new groomer. I had my last draw after a bad encounter with Stephanie from PetSmart in San Mateo. Stephanie handled Kiwi very aggressively, which then led to Kiwi being incredibly snappy at her. In the 7 years she had gotten groomed at PetSmart, I've never seen Kiwi that agitated before. Ever. I couldn't even leave her with Stephanie for more than 20 minutes, I just had a REALLY bad feeling about this chick (trust your instincts, people). She was young, unprofessional, and had a very bad attitude towards her clients and their pets! I couldn't believe this type of person would even be considered for this type of profession! How sickening. I knew I had to find a new place, and I needed one quick. I used to have Kiwi groomed by Carlos back in PetSmart, but he had since then flaked at least 3 appointments so I figured he was no longer reliable, especially when I had to book Kiwi's appointments a week in advance. I was in need for a new groomer whom I could trust again when it came to handling Kiwi. Given Kiwi's age (she just turned 56 dog years old this past week), she tends to be very sensitive with whomever touches her and can sometimes be protective if you handle her very aggressively. This can go with any pet, really. However, once I met George and his team, I knew right there and then, that I've found the PERFECT groomer. I called two days in advance to discuss with George about Kiwi's situation and how PetSmart had treated Kiwi poorly. He was very sympathetic and emphasized that the importance of gaining a dog (or cat)'s loyalty, first and foremost, is the key secret in a successful groom session. Stephanie never bothered to establish any type of loyalty on her first encounter with Kiwi. In addition, George also told me that he has about 20 years of grooming experience, and to rest assure that Kiwi will be A-OK with him. I caved and immediately set up my first appointment the following weekend. LOCATION: Groomingdale's is located right off Broadway and Chula Vista Avenue in Burlingame in a petite M&P salon. The interior is cute and relatively small, however, they managed to arrange it in a manner where you're able to view the furry cuties whom were getting groomed. The crates in which the dogs laid in were located right near the check in/out counter and not in a back room. This allowed them to receive plenty of fresh air and sunlight that beamed through the entrance way. Near the entrance, there's also a doggie bowl filled with cold, fresh water that's available for your dog either when you arrive, or prior to your departure. How thoughtful of them! FIRST IMPRESSIONS MAKE A DIFFERENCE!: When I took Kiwi to Groomingdale's for the first time, after a traumatic last experience from Stephanie, she was a bit intimidated of the place and was afraid to walk behind the counter to meet George. But after a short sniff here and there, she immediately knew that George was trustworthy and deserved her loyalty. George was so, so kind to her; he even talked to her as he was walking her to the back to get bathed! This was comforting for me to watch and I was able to leave Kiwi for a brief moment in peace, knowing that Kiwi is finally in good hands. The grooming session took about 2 hours, and when I arrived back at Groomingdale's to pick Kiwi up, she didn't even want to go home (lol)! She was so comfortable with George that she basically just sat right next to him while we were processing payment. It was apparent that I'd be coming to Groomingdale's hereon. What I also love about George is the way he cut Kiwi's fur. It wasn't messy or uneven. George had cut Kiwi very professional and stylish. The fur on the top wasn't over cut or lopsided. Kiwi looked simply adorable! *^_^* Moreover, the shampoo George used on Kiwi smells so GOOD! I've taken Kiwi to George twice now (the last session was yesterday, 5/9), and I don't regret spending the additional $10, whatsoever. Every penny is well worth a professional groom and most importantly, an incredibly happy dog! Thank you, George, for your wonderful skill and for treating our furry family members as if they are your own. SERVICES: Please be advised that furcuts, with complimentary bathing, start at about $65 and may go higher, depending on the length of time necessary for a complete grooming. For Kiwi, a mid-sized, Shih Tzu, a full furcut is about $75. There may be an additional charge should the coat of your pet have extensive matting and/or tangles. TIPS: *It's best to book at least a week in advance in order to pick the best available slots for your furry pal to get groomed; *Arrive about 5-10 minutes early as parking may be a bit difficult. (Street and metered parking only); *Please have CASH or CHECK ready. Groomingdale's does NOT ACCEPT DEBIT/CREDIT CARDS; *Make sure to TIP generously; *Service info.: http://groomingdalessfbayarea.com/services.html. read more

Bark Station - Kiwi is groomed only by the best, Mr. George. ;D - Pet Groomers Near Me - Burlingame, California

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Run dont walk to the nearst exit. I dont recommend you taking any pet here. I brought in my rabbit for a nail trim once. They didnt know how to hold a rabbit. But I know that most of you bring in dogs and some cats. While I was waiting there were dogs at the grooming stations and in the kennels. The woman running the shop started to yell at the dogs to shut up. I dont know about you but my pets are my children. I dont want my fur children abused after I leave them for grooming. I will never in the remainder of my life bring any of my pets to this place. Not after what I witnessed. Next time wonder why your dog doesnt want to be left a the groomers...they are yelling at them. If they cant stand a dog talking then they should not be in this business. I wont be back...I hope you will think twice...please for your dogs sake. read more

I would give NO stars if possible. Today, my hubby and I took our THREE dogs to get a bath. Previously, we had taken two of them: a Newfi and a German Shepherd for haircuts and baths. They both looked great but the cost was almost $200 (for two dogs!!) Regardless, my husband made an appt for all three dogs (we also have a mini-Rott) for baths. He called and made the appt for today at 9 am. He called back to confirm, left a message. He called one more time to ensure that they knew the appt was for 3 dogs. The nice woman stated yes there was an appt made for 3 dogs. So we got there today. We were told by the apparent owner --older white male, short white hair-- that he could not find the last time we had come in. (Basically, the name used for the 1st appt was my last name, this time my husband used his name (obviously.)) He was upset and began berating us and stated in a very pissy way that he should charge us for the time it took for him to find our name. He continued to yell that he was in fact a professional and he should not have to spend so much time trying to find the information from the last time we were there. Long story short... we took our dogs and left. We are NEVER coming back. It is amazing to me that in this economy, customer service like this exists and unfortunately, is not unusual. I guess Groomingdales is doing so well it doesn't need our business. It won't get ours and shouldn't get yours. read more

I was very sad to have to tell my wonderful friends Wayne and Felipe at GROOMINGDALES in Burlingame that Dax my lovable 85 lb Labradoodle died right before Christmas. They have been so excellent grooming my dog and cats over all the years we lived in Hillsborough. They couldn't be more caring, personable or professional! My animals were ALWAYS finished on time or earlier than promised. Now that I have moved to Carmel I will miss them but will continue to stop by to visit! read more

Bark Station - Scout and Atticus - Pet Groomers Near Me - Burlingame, California

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