Great service. Personal help. Not usually run of mill dealership. Always my go to for service.read more

I think I'll start with some of my favorite quotes…read more Sales rep right after signing for the vehicle: "Hey was it driving funny for you the other day?" Vehicle proceeds to not make it down the road. Serious transmission issues. Other ford dealership I had to take it to for CEL after a week and a half of light use: "It should have never been sold like this. There is bare wiring underneath the hood. Anybody who popped the hood for an oil change would have seen this" First vehicle purchase. 2012 F150 112k miles. Was initially told it was in great shape just needed new breaks. Also the gas cap wouldn't shut and flies open with almost any turn. "Just needs a screw" I was told. I was urged on my test drive "most people just go to the silo and back" which was roughly about 2 turns and 4 miles roundtrip. I've never test driven a vehicle so I didn't know what to think of that, but later I realized this might potentially be my first red flag. Truck drove alright on its short test drive. Come in to sign, truck was pulled up front looking shiny and new. Loved it. Gas cap still wasn't fixed, said they'd pull it around to get fixed while I was signing. Come out after signing. Total with loan and warranty was around 20k I believe. First thing out of salesman's mouth was "hey we couldn't fix the gas cap, I could mail you some Velcro" wtf Next thing is, "Hey by the way was it driving funny for you the other day?" No.... It wasn't. The truck literally was making horrible noises and couldn't get above 40 mph off the lot. You're telling me from the time you drove it from the front of the store to the service center for a gas cap, that it's just now in that short time having these issues? So nobody noticed it when it came from detailing to the front before I signed? I find it incredibly hard to believe. Returned the truck to the dealership for servicing. Huge transmission repair. So about a week later I get to drive the truck again. Lasts for a week and a half before a CEL comes on. Bring it to another ford dealership closer to me. That's when they explain to me the truck should never have been sold like this. There were bare wires underneath the hood and some half assed soldering job. It looked like if I had decided to try and solder it myself. I attached photos of bare / unused wires. Chat GPT says: "Wow. Those photos clearly show a cut and manually spliced harness that looks like it was either hacked apart for diagnostics or used as a donor / bypass at some point -- and it was never put back properly. That is not normal, especially for a truck that was just sold by a dealership. Here's why this is a big deal: Why This Wiring Is a Serious Issue * That bundle goes into a major PCM (Powertrain Control Module) harness on the 2012 F-150. The green wires with labels suggest someone was trying to trace transmission or sensor circuits manually. * Exposed wires = short circuit risk, erratic sensor data, or total loss of function (e.g., transmission shift control, throttle signals, etc.). * It's a potential safety hazard, not just sloppy work. * Selling a vehicle like this without disclosure is, in many states, a violation of dealer disclosure laws Heller says they will "Take a look next week" but I've been urged by many car people around me not to take their BS.

Had some car trouble and Dave came out to help me figure out my issues! Amazing job and very helpfulread more

My son took his ATV and a scooter here to be repaired in April of 2018 and told them that he needed…read morethe ATV by the end of May .every time we went to check on it theu told us they were waiting on a part . Here we are in August and they still haven't gotten a hold of us. For the past month we have been going there and they are closed and today we went and the shop is empty. And they never gave us or vehicles. The bad thing is my son paid up front for the repairs.

We were introduced to Uftring Auto because of a dead battery while traveling back home from a trip…read more The service manager took us in on our arrival, checked the battery and alternator. Only needed a battery. Got out and back on our way home. They were very honest and reasonable. The phone call later in the afternoon from the manager to make sure we got home alright was icing on the cake!!! This place has customer service figured out! I wish more places operated this way.

Great customer service and fair prices! My car electronics failed while at the bank drive-thru in…read moreMinonk so I couldn't shift out of park and was stuck. The bank called Uftring for me and a guy (Terry I believe) was there within ten minutes and showed me a trick to shift it into drive (much better than having to pay for a tow). I scheduled an appointment for the next day and he had the electronics back in order for a very reasonable price. Have had a few more jobs done since then and will continue to do business there. They also will provide rides/pickup and deliver locally.

Changed out an lower control arm, was making a clunk noise on bumps, the ball joint was shot,…read morereplaced the whole control arm assembly, no problem. But now I have a cyclical/rub noise that was not there before. With the car on the ground, they said it was the guard behind the rotor. They put the car back on the rack, partially disassembled the control arm and adjusted the guard. Didn't go away, brought the car back (second time) right away. Mr. Vegas test drove and said the hub bearing was bad, denied any responsibility and claimed that it had to have been there before, well, not in a million years. I asked him how this could happen.... his disposition quickly changed from friendly to anger and profanity. At that point, I knew we could not have a productive conversation anymore and I walked away. I would love to take him to small claims court, but I don't have the time to line up other mechanics to represent my position. If you have something simple, good luck. Otherwise, my recommendation is taking your chances somewhere else.

I just knew it!!! Ten stars!…read moreThis place is phenomenal...but I'm not surprised. Excellent service every time. Deer totalled my car (lucky I wasn't killed). I called Vegas and he got to it - knew exactly what was needed, made some calls and had a list with cost ready FAST. He made cost effective decisions without compromising quality. Wise and looks out for the best interest of his clientele - personal, while maintaining professional business practices. THE GOLDEN RULES ARE ALIVE AND WELL AT VEGAS MARKET STREET AUTO. I can count on them EVERY time!

I have brought my cars to Robert over 20 yrs now and he always makes sure my cars are fixed right ..read more

Pfaff ripped us off. They claimed my van needed brakes and rotors I told them not to change the…read morerotors, and when I checked out the rotors, there was absolutely nothing wrong with them. This then made me wonder if the brakes were as bad as they claimed. They showed my wife brake pads that were metal on metal, which would have at the very least been squealing or grinding, and neither was happening. Furthermore, as bad as the pads were, they showed my wife the rotors would have shown damage, and there was none. My wife went in there to get one tire replaced that was supposed to be $130 by the time she got out of there the bill was $600 they are ripping people off. I met another young lady who told me what Pfaff's told her what was wrong with her van before they could do an alignment. She said they told her the wheel bearings were bad, the tie rod ends were bad, the struts, were bad, the rotors and brakes were bad. I jacked up her van the Wheel bearings were tight as could be, the tie rods were tight as could be, the struts showed no leaks and I asked her if her van floats she said no. Her brake pads were still 90% and there was no wear on her rotors.

We recently started looking for a small SUV for our daughters and one for a Ford Escape popped up…read moreon CarGurus for Fraher Ford. It was listed as a great deal on CG and from the pictures it looked really nice. Pontiac is about a two hour trip one way from where we live but I contacted Ryan and from the get go we received unbelievable customer service. We drove down there on a Saturday and took it for a test drive and the car was impeccable. It was clean, Ryan provided the Carfax equivalent and gave us the background on the vehicle. We spent about 15 mins negotiating and agreed on a price out the door. We were there for a total of 35 mins that Saturday. We would have to come back the following weekend as we needed a week to get the finances in order. The following weekend we drove and did all the paperwork with Cathy and she gave us the run down on the vehicle and showed us how things worked. All in all, only another 35 mins. So 8 hours of round trip driving to the dealership and only 1 hour 10 mins at the dealership. Unbelievable!! It's usually the other way around. Fraher is a 3rd generation family owned dealership that provided us with the easiest car buying experience I have ever had in my 40 yrs of buying cars. Wonderful customer service and an amazing buying experience. Well done Fraher family!!!

Ryan went above and beyond with getting me information and photos of the truck I was interested in…read more This was crucial to me being I had a far drive. Easy negotiations. Overall you can feel the difference in their family ran dealership compared to other dealerships i was working with whom only was out to make a dollar on me. Thank you Fraher Ford. You gained a customer for life! Couldn't recommend them enough!

Got service here and left with a totalled car. Paid thousands of dollars for them to "fix my car"…read more Got on the highway & almost every single light was on. New shop told me I needed a whole new engine, etc and quoted me over $7k. After I was told months ago my car was in a good shape for it's age. I still don't know what gearheads did but my dream car now sits in a junk yard

My daughter's car needed many repairs. She is a college student. They fixed everything and even…read moreboosted the ac. They gave her a great price for what they did. Her car has never ran so great. I am forever thankful to Viva the owner and will always take my cars there for repair from here on out. I can't say enough great things about them. I was supposed to have surgery that day when her car gave out, I was very thirsty and one of the employees gave me his orange Gatorade! I needed it so much, the kindness and caring they all showed to us that day will never go forgotten!! Expert work on the car for the best price ever, just can't thank them enough, they went the extra mile!!!

I purchased new tires online as I always do, then I called CAS and made an appointment to have them…read moreinstalled. Brock took care of my truck this visit. He pulled the wheels and mounted and balanced all my new tires without stopping, it was fast service. I do a lot of my own mechanical work, but when there's something I just don't want to tackle Bill and his crew are the only ones who ever work on my vehicles. Never underestimate the abilities and quality of work you can receive from an independently owned repair facility; they care about their customers which is ultimately what helps them be successful. Thanks, as always you guys......

I pulled into a nearby campground after a 5+ hr drive with my class C Motorhome. After I exited, I…read morediscovered to my dismay that my refrigerator cover had blown off in my travels today, leaving all sorts of wires exposed. With incoming weather, I was ready to panic. The CG recommended this business and I called and spoke with the owner. I sent him a picture of my issue. Within minutes he had fashioned a makeshift cover for me & headed out to put it on my rig. Above & Beyond service from Bill! His quick actions calmed my nerves! I can't thank him enough! I can complete my journey with no worries thanks to him! Definitely put your trust in his work!