Awesome company to work with! Very friend response to question asked! Fast shipping! They have all your lure building needs!

Been buying lure making supplies from these folks for years and no problems. Everything is always shipped quickly and correctly. Prices are competitive and I really like they way they give alternative solutions for hooks on the lead mold pages. Never had a problem on the rare occasions I've called them so I can't comment much on some of the experiences of others. Best advice is if want to be treated with respect, be sure you give respect first.... this is Texas... it works. read more

Terrible customer service don't recommend at all. Conversion chart is a joke. Don't trust there sizes and be prepared to talk to a jerk about your problems read more

I am impressed with how promptly they get their orders out. Great selection of lure building products to choose from . I will most definitely be ordering from them again. read more

Really poor customer service. Sold me a product they didn't have in stock. Go direct to manufacturers these guys truly suck and don't understand anything about customer service read more

Thought I found a good website, with good pricing YAH NOPE you'll pay it all back and then some on shipping and handling. What a waste of time. read more

Unfortunately, a recent order from Barlow's was hacked, and my card info was stolen and used elsewhere. Luckily my debit card info was limited, and the bank reimbursed me for the fraudulent purchases. BEWARE their online security is CLEARLY lacking. I do NOT recommend purchasing until they get a better online purchasing security system! read more

Been driving past this place for years and finally decided to stop in. It always looked closed but isn't. The place is huge on the outside; when you get inside you see that the shopping space is about 1/2 of the exterior space, as the northern half is warehousing for even more fishing stuff. Highlights: * no frills, high functionality * no pushy salesjerks. Want something? Pick it up and pay for it. Done. * Tons of fishing supplies (literally). * Surprising amounts of fly fishing and typing gear. * A small historical gear display in the southeast corner * prices appear fair; didn't feel hustled like in some other specialty shops * geezers working and geezers shopping. Entire lifetimes of fishing experience walking around the store. * real fisherpersons, not poseurs looking for a goretex jacket or titanium mug. "I need a minner bucket. Mebbe two, just in case." read more

My husband has ordered supplies from this place for years, really with no problems, until 3 weeks ago... He placed a $30 order (not alot, but a customer none the less) and it never showed up, when he called to find out why he was treated like a burden to the person on the phone, even after they realized they sent it to our old address (they DO have the new address, we get the catalog) they acted as if they could give a care less. The guy told my husband he would reship the order but was terribly rude and never admitted any fault on their end. 3 weeks later my husband calls to see if they shipped to the new address and the man he spoke with called him a liar! Flat out called HIS customer a LIAR! Said that they cancelled his order and refunded his money, I said good, they don't deserve a dime from us anyway! We will be finding a new place to do business! And as a small business owner myself I am appalled over the blatant disregard to the customer. I thought "the customer is always right" still stood for something. Not with these guys! read more

On Google it says that they're open from 9-6 M-F, but when I called them they said they won't be open until December. I also messaged them on Facebook messenger, and they told me that they won't open until September. I also asked if I could come pick up my order because I live across the street, and they told me no. Now, I have to pay $9 shipping fee when all I had to do was get in my car, and drive 2 minutes to go pick up what I needed. read more

Horrible customer service. I have ordered from barlows for many years but this past year I have gotten ridiculously bad service. I ordered some products and have never recieved them. They also never ANSWER THEIR PHONE! I'll take my business elsewhere. read more

I order stuff from barlows all the time if I ever have a problem I call and they are happy to help. Great prices on the items I need to make lures. read more

I was going to order some items until I found out the shipping on an $18 order was $8.95! No thanks.

I have made several purchases from Barlows Bait and Tackle I have not encountered any issues with customer service as I am a face to face customer here. One day in particular I didn't know exactly what I wanted and there was a young guy working there who answered ALL of my many questions and was very helpful. Also found out my new favorite car dealership (Bonham Chrysler check them out if you are shopping for your next vehicle) salesman is well acquainted with the Barlow family! Usually good people know good people! Only thing I wish, is they were opened on weekends if just one weekend a month. :-) I have a plan to stop by on my lunch break tomorrow and get some DO-IT molds. read more

Warning: This is long, but worth the read!! Do NOT give Barlow's Tackle Shop ANY of your business!!!!!!!! The lack of concern for customer service is downright disgusting. My husband and I live about 1 1/2 hours from Richardson, but because they were the only shop around with the supplies he needed to start making his own lures...we decided to make the drive. We went about two weeks ago and were surprised at how the employees acted. As soon as you walk in the door, you enter a store with seemingly NO employees. We were in there a while before anyone finally came out to greet us. They acted like we were putting them out for being there. It was ridiculous. But, we weren't going to drive all that way for nothing. We got our stuff and left as the employee basically ran past us to get to his vehicle. They were closing, and he apparently had somewhere extremely important to be. Fast forward to now. My husband has decided to create a business out of making this stuff and placed a pretty substantial order with them yesterday morning. He was told it'd be ready between 5 and 6 (they close at 6:00). He said we'd be there at 5:30. We leave early to account for traffic because it's absolutely brutal in that area. Even with that precaution, there's of course an accident of some sort, and we're delayed even more. At 5:48, I called to let them know we were 2 miles away, stuck in traffic, but were hurrying to get there. They knew what order we were coming to pick up (it was already paid for). They absolutely REFUSED to work with us. The girl who answered said I had 7 minutes to get there because they were closing and leaving at 5:55. I reminded her that their website and door shows 6:00, and she said if the store was empty...they left at 5:55. Knowing I was 2 miles away, she wouldn't help us out. A man got on the phone and said they'd stay until 6, but not a minute after. I told them that after driving almost 2 hours...if we couldn't get our order, we'd just have to cancel. He almost eagerly said cancelling would be fine. What?! You'd rather lose out on a large order than stay 2 minutes? Insane. We pulled into the parking lot at 5:59. The lights were out...vehicles were gone. It was a ghost town. As you can imagine, my husband and I were SHOCKED and furious, to say the least. So, we call today and ask to speak to a manager...assuming the only reasonable explanation is that we were dealing with idiots trying to run a business the day before. The manager gets on the phone, immediately with an attitude, and basically has nothing to say. When my husband mentioned cancelling and said he'd like to continue doing business with them (hoping the mgr would say or do SOMETHING to rectify the situation), the guy said he'd be happy to cancel the order and hung up. Are you kidding me?! This is an absolute joke of a business. We will NEVER use them again and strongly discourage everyone we know from stepping foot in that store. If you want to be treated like crap and feel as though the employees are doing you some kind of extraordinary service just by existing...then this place is for you. If not, then avoid them like the plague. When they go out of business (which is inevitable), then they can sit back and wonder what went wrong. Thanks for reading! read more

Just hanging out at my sister's for the holiday and decided to order some stuff so it would be there when I got back home. Surprised to see the negative reviews at yelp. I have been dealing with barlows for several years and always have been satisfied with their service. Just had to give them a positive review to add some balance. I usually just order online but when I have called them they have always be courteous and helpful. read more

This place is a joke! I placed my order 10 days ago and intentionally removed the 2 items i had on back order so I would receive my stuff before my tournament. I wait 10 days and call this morning to ask where my order was. I was rudely greeted on the phone and when i asked she told me that a few other items were on back order and she did not know when they would be in. I asked why I was not told that it was 10 days later and i had not even heard of this issue she replied "thats not my job. i don't work in the warehouse". I still do not have my order and will be looking for somewhere else to take my business. Save yourself a headache and do the same. Barlows i suggest you learn how to take care of your customers and organize your internet sales! read more

I am the Owner of GoFish-Lures.com and when I run out of something or just remember something I forgot Barlow's has always went out of there way to take care of me. They make my small company feel like we are the most important people around . read more

I have placed seven orders with Barlow's in the past two years, exclusively on-line. Bought several Do-It molds from them, and needed to know if a certain non-standard hook would fit in the molds. So I e-mailed my question to them, and it was always answered the next business day. They actually take pictures of the mold with the hook I want to use sitting in it...and draw arrows and circles to show problems that I might encounter using that combination. So, I can determine whether I want to buy the mold and modify it to fit the preferred hook for my weird application. When I busted a guide off of a rod, they checked and measured the guide they had in stock to make sure the replacement part would exactly match the guides on my rod. All that for a part that cost less than two bucks. Orders are always shipped in a day or two. Shipping costs? Absolutely they are higher compared to a big company that has computerized inventory control and a dozen people working as packers/shippers. (I think this place is much smaller.) If an order got screwed up or someone was grumpy on the phone, as other commenters have said, that may be their experience. When it comes to answering my questions as I learned to pour leadheads and plastic lures, and in shipping my orders efficiently, Barlow's is first-rate. read more

Web page could be made more streamlined. I ordered some wires for bottom bouncers and really didnt know if I did or didnt because of the code on supposed last shipment. Perhaps this could be remedied for next personwho uses a card for ordering.Love your products Good quality!Just make it easier to order read more

In responce to a recent order,I ordered 10 packs of 10- 7' ribbon tail plastic worms that were supposedly on cleararnce for $1.25.I recieved 5 packs and was charged $2.50 a pack,and to top it off one pack had 7 worms and another had 8 worms in the pack.I was also over charged $2.39.I sugest Barlow screen there employes to see if they can count to 10.I did not contact them,it's worth it to me to never do business with this company again. read more