This review is edited after a long conversation with the company's owner Peter. At no point did he…read moreask me to change my review, but was rather seeking genuine, more detailed feedback to improve their operations. He also shared measures they've already and still plan to enact to remedy some of the issues I ran into originally. While there were some communications challenges throughout the installation process, the overall professionalism and competence of staff is very good. In my recent interactions, they have demonstrated that they do care about customer service and satisfaction. Their billing invoices are still somewhat confusing and vague, but they are working on making them better. I would like to publicly acknowledge two people on our job that went above and beyond. First was Jose who did the installation, he identified that the lines didn't have to run the attic and other site survey errors that saved us time and pain. He was personable and professional and took pride in his work. The other was Tara who assisted us in identifying and rectifying billing errors and took the time to call and discuss each of my concerns in detail.

Great company, great service, no worries!…read more Their sales representative Fransisco Carelli was friendly, knowledgeable and matched their competitor's price. The reason I choice Propane Ninja was because they have their own meter monitor the propane gas tank. They have better rating then their competition and I don't need to worry about looking at the meter each week. Scheduling a delivery is automated. In addition, using their app I can see the % of gas remaining in the tank and because I know the gas level, I can be assured there are no leaks and if there are they will fix it as part of their small monthly fee.

Nick is a real-life superhero! We ran out of propane on a Saturday, and none of the major propane…read morecompanies would deliver. Nick answered our call and came to our home within a few hours. I highly recommend him, he's a true professional.

Fitz was very fast and efficient when installing our new water heater. Fitz came back a few days…read morelater and installed a new garbage disposal and once again did a great Job! Fitz did a great job of cleaning up after both installations. I would highly recommend using Fitz for all of your plumbing needs. Jake

Kyle connected my new pool heater to the gas line. He was punctual, courteous and the communication…read morewas great! Will definitely use his services again.

From the owner: Installer of Gas Systems, Not a Provider…read more - Propane and Natural Gas Installations (Tanks, Gas Line, Appliance Hookups) - Water Heaters, Spa Heater, Generators, Stoves, Grills, Burners, Dryers and Fire Features. Anything that burns gas we can do! We are a Small and Responsive Propane and Natural Gas Installation Company with all the tools ready to get all your gas projects done professionally and promptly. No job is too small or big; with our experience and knowledge we are able to operate in both Residential and Commercial Spaces. Being a smaller company with little overhead, we are able to offer prices below big company prices. Also, with a smaller company we are able to deliver work that we take pride in, and it shows. Visit Thumbtack to view day to day photos. Call Today!

My rate started out at 0.8 KWH THRN DECEMBER bill was 0.2126 KWH . January bill it's up to…read more0.27336498 KWH, So my supplier total is$1,344.37. I have never had a bill this high. Please be very careful in you plan to sign with Thermo. Because they will take you for everything you have ​

Kirsten is such a pleasure to deal with. She made my entire transaction so easy and fun! Give her a…read moreraise!

I am a food delivery driver and an employee there, Cassandra W, ordered food and offered $15 for me…read moreto deliver. I delivered her food and followed all of her instructions, as I pride myself on doing a good job. After delivery she took her tip back, over $12 for no good reason. If these are the type of people who work there then I will have nothing to do with this company! You should demand professionalism and integrity in your employees, but this person has no ethics and steals money from delivery people. Shameful!

***NEW TO FLORIDA/POOLS***, Just moved from Boston Area we have never owned a pool and with the the…read morepurchase of our new home here we have a pool, so we contacted Bay Area Pool,spoke to Keith he was very knowledgeable and helpful and personable, he also let us know someone would be out to our home to help us.. Now that's where JR. Comes in, He was by far the best part of this already easy and very welcoming encounter.. JR showed up early am, talked with my wife and I, answered all question and gave us his personal cell number to text if we had any type of pool related issues,questions or concerns.. if there is anything I get and hold from this company it is, there is still companies who care about their clients and their investments, this company and its workers like Jr, Keith and Patrick all make it seem and feel like they have been childhood friends it must be that "southern hospitality " No 5 star review here we give 100 stars

Highly recommend for Pool service needs. Prompt, courteous and very attentive to concerns with any…read morepool related issues. Will has been extremely helpful and is very knowledgeable with correcting issues with my pool. Everyone in the process of getting my pool back into service has been a pleasure to conduct business with.