lost my card a while back, only used $1...sad. Those secure cages are still all over my stomping…read moreground tho, still recommended.

I have a BikeLink card I got 15+ years ago and haven't used it since. I was wondering if it would…read morestill work when I biked to SFMoma - it worked perfectly in the garage on 3rd street.

They are the dealer for Specialized. So you can send your Specialized orders to there and they will…read moreassemble it for you. The bikes are all Specialized. But other parts are from all vendors. Very customer friendly and very helpful staff

Quick, seemed to do a good job and were friendly at the store…read more Edit: re the below issue, they got back to me and sent me the inner tube. - Much appreciated. And now I would go there again. [from previous review: But annoying later - they put everything in a bag except an inner tube on the counter without drawing my attention to it. So I left with the bag. When later I asked for a refund or for them to send it to me, they said I had to come back to the store and acted like it was my fault, giving me a boiler plate "sorry you were unhappy with our service" rather than real understanding.]

This is an amazing resource and shop!…read more Free and secure bike parking. Affordable replacement tubes. Handy repair services, if needed. Friendly staff.

The staff is amazing…read more Leave your bike, Shop, run errands and know that your bike is safe and secure.

I dropped my cannondale road bike off at the fruitvale bart station bike shop for a full tune up. I…read moremainly did it out of convenience as it's my morning commute so an easy drop off and pick up. I was blown away at the amazing service. Eduardo did an incredible job on my bike - it has never felt ao smooth! The service here was professional, quick, friendly and convenient next to BART. And best of all my bike feels amazing. Thank you Eduardo!

Great customer service, friendly, helpful and good at assessing my needs: also efficient and did a…read morequality job replacing flat tires

I'm saving my 1 star review for the DMV--and the SFMTA is significantly more efficient than the…read moreCalifornia DMV--I will concede that fact. Location: Not the nicest location, but close to MUNI. Across the street from a large Walgreens if you want to stock up on snacks for your wait. Office/facility: Meh, about what you'd expect from a public agency. I have yet to fully figure out the numbering system for the line. It's a similar set up to the DMV where it appears to be somewhat related to which issue you're trying to have resolved but not completely. They might go through several A numbers and then go to the D numbers with a random C number thrown in for good measure. Bring a book or ensure your phone has a solid charge and get comfy in the numerous chairs. Service: This is where it all falls apart. At some level, I almost can't blame it on the window people. They have no authority or ability to make decisions on their own. They have a narrow script to follow that forces them to turn off higher level thinking that might lead to taking exceptions into account. While the ridiculousness of this type of service only cost me an extra $22, it was frustrating nonetheless--especially because the reason I had a problem at all was due to a mistake by the CA DMV. Of course, since they are separate entities, SFMTA couldn't care less about my plight and could only parrot the govt line that I have to pay the permit transfer fee regardless. +1 star for being more efficient than the DMV.

So now they are ticketing for street cleaning when they don't sweep the street!…read more I know when they come. They didnt come. But the parking popo came and gave me a ticket anyway. Yes it was during the 'no parking street cleaning' hours (barely) but when they don't clean the street i feel like i shouldn't get a ticket. I think the city is desperate for ticket money so they can fund more stupid biking leaning rail projects or something. Also have you noticed that they don't put the brushes down since Covid? Why? Are they vacuuming instead? To me the street looks exactly the same before and after I want to do like Russian Hill did and get rid of the street sweepers. Gonna have to look into how they managed that.....

All in all a great experience! Five stars across the boards in experience and customer service.read more

Great Sausalito bike return!!! Fast and easy only $10 for a bike and they will do all the job for…read moreyou. Near the ferry station thank you !!!!!!

Great bike park to ride my dirt jumper and so nice not having stupid e motos wash out all the jumps…read moreand hit people! Nice place to ride.

Great experience! Everybody was keen to helping when I crashed and all amenities are available,…read moresuch as tools and a water fountain alongside a bathroom.