I leave my bike with the valet service every day when I grab Caltrain. I recently asked about a tune up. They said it was $130, but that they'd first do a free inspection. I left my bike, got on Caltrain and headed to work. A few hours later they texted and said it only needed rear brake pads and a chain clean and lube, so it would only be $68!! When I got back from work the bike was ready to go. They did a great job and the convenience factor is phenomenal since I'd be leaving my bike there anyway. read more

I have used the Caltrain bike station for simple bike storage and for repairs. Both experiences were positive but this shop really went above and beyond when it was time for repairs. I had set the Caltrain bike station as the pick up location when I ordered a new set of handlebars. When my order arrived, I was dismayed to learn that it wouldn't be quite the easy upgrade I had hoped for. Michael called and emailed between bike manufacturers to find a solution. My bike looks fantastic. As soon as the pollen count drops, I look forward to zipping around town on my beloved bike that Caltrain bike station upgraded for me. I can't recommend them enough! read more

Another fantastic experience - I took my bike in for shifting problems with a custom setup and on my daughter's bike. Mike went above and beyond and fixed both issues and furthermore giving me valuable advice. Repairs were quick and reasonably priced - and they are so nice! read more

Park your bike for free!! You drop it off at the bike shop, guarded by the guys who works there, who are super friendly.

The mechanics at Bikehub are absolutely exceptional! They have super quick turn around times for tune ups, service etc. Steve and Mike helped me out with a few mechanical issues before my century ride and made all the difference. Excellent, friendly customer service and they went above and beyond to help me find some parts they didn't have in stock. AND THEY OPEN AT 7AM! Have you ever forgotten your spare tube at home because your 6 month old was screaming bloody murder for 8 hours straight all through the night and obliterated any ability for you to remember everyday, necessary items? Then, of course, got a flat at 7:15am while trying to make the train? These dudes will save you! read more

Great service ! Michael helped me replace a missing bolt on my bike in no time and was reasonably priced. Highly recommend.

I've been using this bike parking for years now. The staff are always friendly and extremely helpful! Really happy we have this service in the city read more

Quick and efficient. Got a flat on the way to work and they had it fixed before my first meeting of the day. I was able to get back home thanks to them. read more

Went in on a busy morning for a pinch flat and had my bike ready in the afternoon. The mechanic also went over the work performed before returning the bike which was helpful! read more

I needed an emergency bike repair and this place handled it same day for less than any bike shop I've ever visited. Excellent customer service, text message communication, estimate, and receipt. Seamless experience all around. read more

Great service. Reasonable price. They even found a screw that had come out of my brake that I hadn't noticed (glad for that). They were also very prompt in texting me so I knew how long things were taking. And of course, if you need to go somewhere on Caltrain, it's perfect. read more

Great service, good turn-around times, great prices! Fixed several bikes here across the last few years and it's always been easy & fast, as well as good quality. read more

This place is such a gem. A true community centered place where they understand the needs of people who bike. I am so thankful that they are open early. I got a flat on my way to work and they were gracious, well priced, and did a great job. I love that they provide a safe place for long term parking for Caltrain. I am just thankful that a place like this exists. They people who work there are so kind, knowledgeable, and understanding. Check this place out if you need help with your bike! read more

Dropped my bike off because the seat was slipping in the morning. The team here was able to get it fixed before going home. They were super helpful and knowledge. Highly recommend them! read more

I adore the CalTrain bike station! They are friendly, attentive, and super knowledgeable! They go out of their way to provide incredible service. I am able to successfully train commute because of them. They have saved my bacon numerous times!!! Thank you, and keep up the great work! read more

Nice work! My bikes, rear tire got a flat plus the tire was significantly worn. The Caltrain bike station had great reviews so I thought I'd give them a try as they are nearby. Dropped my bike off at 7:15. Steve took the information and said he would get back to me with some options. Within the hour, he text me some options for different types of tires and the cost. One standard, and one more puncture resistant, and the cost associated with them. I made my selection and within about 45 minutes he text me the bill and I went and picked up my bike. Reasonable prices, nice options, great service. Thanks Steve read more

A long screw punctured my rear tire on my way to work in the morning and had to walk about 25 mins the rest of the way to get to work. After searching through yelp, I came across Caltrain Bike Station, conveniently located about a block from my job. I called them right away and spoke to Tom, told him about my dilemma and said to bring in the bike. I took the tire, and saw Tom but didn't get the other gentleman's name, chatted for a bit and then I went back to work.. not even an hour had pass, they texted me and the tire was fixed!! I was very impressed with the help that I have gotten, good people works here and that's why they are getting 5 stars from me!! Will definitely comeback next time! Thanks guys!!! read more

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Amazing institution we are all blessed to have - free, secure, valet bike parking is always fast and easy, and makes commuting to Caltrain from within SF a breeze. And then if your bike ever needs repairs (even if you don't use the parking!), the friendly crew here are all very knowledgeable, expert, and have been able to fix whatever issues I've thrown at them quickly. read more

I love this shop! they valet my bike in the am and return it when I get back from the train--and always with a smile! when I need a tune up, adjustment, or any kind of check up on my bike they do it quickly and are always so good about texting me the total before they work to make sure I'm ok with it. by the time I get off the train, my bike is good as new. highly recommend this shop for bike valet and maintenance read more

This is such a fantastic service. And it is free! So convenient to have a bike shop right at the caltran station where you can park your bike, buy supplies, or get a quick repair. The people at the shop are so friendly and helpful. I wish we had more of these locations in the city. read more

For me, this is an absolutely vital service, and it's great. The staff are friendly and are always ready to bring out my bike, sometimes before I can even get to the door. They learn your name and generally do a great job. read more

Super convenient to have a bike valet at the train station, and it is amazing that it's free. The guys who work there are also really nice and friendly. read more

I 1000% recommend The Bike Station. I wanted to change the handlebars on my road bike from drop bars to a more cruiser-style handlebar because of my neck issues. First, I took my bike to Sports Basement, because it's close to my house. But even though I told them I needed to the bike back quickly, they didn't contact me that afternoon as promised or even the next day. So, I walked over to get my bike and rode it to the Bike Station, because I knew that Steve, formerly at Pedal Revolution, worked there now. He and the team there worked on my bikes for almost 20 years until Pedal Revolution sadly closed during the pandemic. As expected, Steve was incredibly knowledgeable, helpful and fast at re-configuring my bike's entire headset (no small feat) to accommodate the new bars we decided would serve my needs. Plus, I've already been back once to have them adjusted. The Bike Station is at the 4th Street and Townsend Caltrain station, so it might seem a little out of the way, and the shop is only open on weekdays. Nevertheless, it is entirely worth getting your bike repaired and adjusted there. The prices are reasonable and the staff is incredibly fast, friendly and responsive. And if you commute on Caltrain and have a bike problem, it's quite likely that the shop could have it repaired by the time you return from work. They even sell and repair eBikes. read more

I got my ebike battery replaced here. I've had one of the most positive experiences ever with a store. Kudos to Steve, Michael and Tom who all work here. They have all been very nice, communicative and helpful, providing me flexibility with payment options, constantly updating me on the status of the repair, and giving me full trust. I will definitely choose them for any future bike repairs I might need. read more

Not much is free in this world, but you can park your bike for free at the CalTrain bike station, and the fellow who brings it back to you might chat for a few minutes. Gold. Pure 1849 gold. read more

I brought my toddler's balance bike here for repair, and was greeted by an extremely friendly, knowledgeable gentleman. Dropped her bike off and picked it up in about an hour. Quick service, thorough explanations and advice, and reasonable prices. Will be back for any of our family's bike needs again! Thank you so much! read more

Open early ready to help with whatever. super professional and kind. love the shop. Super cool & able to get work done quickly. hope it's always about! read more

these folks are gems! They are passionate about bikes - a lifestyle for them not just a job. I have gone to them for many years as every single time they go above and beyond. They can't do enough to help you, offering helpful advice and highly knowledgeable. They are very reasonably priced and often do simple tasks for free. I can't say enough about the staff here. I always leave smiling because it just feels so good to go to a business with such stellar human beings. Very refreshing. Please support these types of local, pro-community businesses! read more

Caltrain Bike Station is the bomb! I dont ride my bike that often but, when I did recently, he was audibly complaining about being neglected. Still fast af but didnt shift or sound right. The super friendly and knowledgable team at Caltrain Bike Station gave him a glow up and now he's good as new! I called ahead to check availability and they werent too busy so everything was completed same day. I was really impressed by their process: dropped my bike off late morning, they texted me very promptly with their assessment + cost estimate, I approved, and they texted me when it was done. So easy! Everyone on the team was awesome, their prices are great, and they're so honest, they didnt try to sell me anything I didnt need. I figured I'd need new tires, and was prepared to buy some, but they told me mine were in good shape! A+ and 5 stars, thank you so much! I really appreciate your great service! read more

A truly wonderful public service. As long as you can get back to the City by seven pm, this lovely bike valet team will safeguard your bike til you get home. Because you know you can't always leave it locked on the street all day every day and expect it to be there when you return... #citylife. There's a bike shop on site so it's a one-stop shop for mechanical issues as well. Highly recommend, and consider tipping for this free service! My only wish is that they stayed open later because the nearest bikelink alternative is a ways and not all that accessible. read more

Great customer service for bike repairs. Thank you.

I take Caltrain to work 3-4 times a week. Service is great and employees are always very friendly.

I can't believe what a gem this place is. TK and John (sp?) are super chill, knowledgeable, and honest. They recommended some great brake replacements for my road bike, and have been maintaining it for the last year. It has NOT run better. And they won't charge an arm and a leg. Please keep them in business. Did I mention that I got a call back asking if all was well with the repair? Can't recommend them enough. read more

Excellent free bike valet services at the SF Caltrain station. Very secured place with staff during business hours. Nice friendly staff.

This shop is incredible. They do excellent repairs, are super friendly, thoughtful, and will go out of their way to help you out. Take your bike over- you won't be disappointed. In addition, they host a bike valet, which stores your bike safely while you take Caltrain to work-- it is an awesome program! These are the kinds of initiatives that will make bike commuting safe, practical, and enjoyable. Thanks Bike Station! read more

Terrific! This place is: Amazing, affordable, clean, safe, convinient,etc. All the people who work there are super nice and kind read more

Shockingly, I've ran over glass several times on the streets of San Francisco. I have no idea where it came from, hint hint: all the broken car windows in the city, but that's another story. That said, Caltrain Bike station has repaired many a flat tire on my bike. They've also provided me with timely tuneups for my bicycle, including break adjustments. The guys that work there are knowledgeable and very friendly. I feel good about supporting a local business in my neighborhood. read more

Incredible customer service. In fact - I wasn't even a customer yet, I just called to ask a question and John took the time to explain how to install a headset on my new frame in detail. Most bike shops in the city are pretty condescending to amateur bike mechanics but thanks to this experience you can guess where I'm going to for parts in the future. read more

Really nice, efficient and honest. I got a bike basket installed and they helped me align my bike too. I feel bad for them that there's the usual Caltrain hobos camped nearby but the price and service are great. read more

Fast. Easy. Won't take extra money from you. Located on the North side of the Cal train station, all you have to do is tell them that you're in for a bike fix up, and they'll give you a card to fill out. Then you just wait for their call or email for an estimate. I had written that I thought my bike needed new chains, but they told me that everything looked fine and just tightened a few gears, oiled my front piece, called up some loose wires, and even added a new handle bar cap, as mine had fallen off a couple of months ago. For all of that + tune up (making the wheels true, making sure everything is right, looking at the breaks and wheels), they only charged me their base price. The only complaint that I have is that they didn't call me about when it was done. I just called them and my bike was ready to go before I needed to go home from work! Thanks everyone and especially TJ who answered all of my questions read more