The nicest guys work here! They're honest and friendly. I wouldn't want to get my oil changed…read moreanywhere else.

Not happy... I get they were probably tired from day it was 345 when I pulled up.. but they…read morealready had cones out and when I finally went in to see what's up at 350 they wouldn't take me in for an oil change.... That was a hard one for me to swallow I don't know if I can honestly find comfort in going back...

We took a 2014 Audi A4 to their St Helens location (all owned by the same person) for a routine oil…read morechange on 3/6/2026, and what should have been simple turned into a costly repair. Instead of doing the oil change properly, their technician chose to vacuum the oil out because removing the undercarriage cover would "take too long." We relied on their expertise and trusted they knew what they were doing. The car was driven a short distance after the service and seemed fine. The next morning, however, it started misfiring immediately and was clearly unsafe to drive. The vehicle remained parked until it could be evaluated, and was eventually towed to a certified mechanic. The mechanic diagnosed a missing camshaft seal and advised that this type of failure is consistent with improper oil extraction using suction equipment and would not occur during a standard oil change. We paid $613.79 in repairs, plus the original $97.95 oil change. We made multiple attempts to contact the shop (calls and email). Eventually, their claims manager called on 3/25/2026 and denied the claim solely because they didn't get to inspect the vehicle first ignoring the fact that the car was unsafe to drive and that we didn't even know they caused the issue until after a professional diagnosis and repair. At this point, it's not just about the damage, it's about accountability. Cutting corners for convenience caused real damage, and they've refused to take responsibility. We are now pursuing this through small claims court. Use caution. An oil change shouldn't result in engine damage.

James and Tavish were great. They got my car right and gave me honest opinions. Thanks for getting…read moreme straight before my travels. Will be returning to this location.

We brought our Dodge Diesel in for an oil change on 7/17/25. While changing the oil filter we saw…read moresparks twice. Turns out our alternator got shorted out and shortly after leaving Valvoline our truck died and we were stranded 1 1/2 hours from home. We had to have it towed home, but an alternator and repair. We are out money for a tow, and repair and Valvoline has yet to make us whole or contact us. Dawson Cook the manager at this shop has not once contacted us and we have called Valvoline & submitted all receipts and have repeatedly been told a check will be sent, yet with each call we make we get the same story - that Dawson Cook hasn't submitted his part of the paperwork. Do not give this place your business, if anything goes wrong you cannot speak to anyone that actually deals with the problem you are just sent "further up the chain" which gets you nowhere. We submitted our claim with all receipts and need this resolved. Claim # CS2247067. Plan on hiring an attorney if you use Seaside Valvoline.

They were so nice and helpful! I stopped in because my car was warning me about needing an oil…read morechange and filter. I just did one a few days earlier because we were going on a road trip from Washington. All they needed to do was reset the system which, they did with no charge. I really appreciate them taking the time and being so helpful!

First time trying Valvoline Instant Oil Change while visiting the Oregon coast, and wow--what a…read moregreat experience. Josh (manager), August, Nick, and Rocky were outstanding. Super welcoming and worked together like a tight, well-coordinated team. It honestly felt like watching a pit crew--fast, efficient, and professional. They handled my oil change and rear differential service with no hassle, and everything was done quickly and smoothly. This visit alone might make me a lifelong customer. Great job, guys!

they waisted an hour of my time to tell me their machine was broken and they can't finish the job…read morethis is the Second time this has happened here this place has ppl working who don't know how to do there jobs this place is a shit show

Took my Volkswagen GTI here twice and had great service both times would definitely recommendread more

Yes very true to their word and amazing service I would choose them again anytime I need service on…read moremy vehicle over any auto repair company in the area

This went great. The repair man came to my home and diagnosed the trouble with the car. He fixed…read moreone problem well but the other needs to go to a shop. The value was worth it nevertheless

Nice guy but couldn't fix the problem and it cost me $100 to hear what I already knew.read more

Great, great service. Nice folks, in and out, zero bs. Went out of their way to make the best…read moreexperience possible. The experience at these kinds of establishments can be quite the opposite, but these folks were top notch.

I went to this location for 4 years without issue, but I will never be back. I had an oil change 6…read moreweeks ago, immediately after my car started leaking oil. I took it back and they said there was nothing they did that was leading to this, except maybe a wrong side sealer. They swapped the sealer and still my car persisted to leak oil. So I took it to my mechanic where I was informed that there were already two cars with issues stemming from bad services given at Jiffy Lube. I waited for my car to get serviced. And found that this is the new washer they used to tighten the drain plug! Completely unacceptable, thank god I didn't blow my engine from this complete joke. I took the washer to Jiffy Lube for an explanation and they had nothing to say. No apology, no empathy, no accountability for a terrible job. Beware of taking your car here.

I brought my wife's 2012 Camry in for its annual servicing. Nothing serious just something I needed…read moreto do to keep the old girl running? I was promised only a wait of one hour? And one hour and 10 minutes with my free cup iof coffee it turned out to be! I am very satisfied with their professionalism and friendliness and the coffee was good too? I will have no problem using them again for our second vehicle when the need arises? 5 stars no problem*****!

I have always had great service. They go above and beyond to take care of my needs! I have had oil…read morechanges and things that come up. They get me in a timely manner. They are very professional and very friendly!

Keween and his team at NW Brothers Automotive are great. He was very knowledgeable and was able to…read moreexplain to me exactly what was needed in order to get the vehicle into tip top shape. I highly recommend NW Brothers if you're out on the coast and run into any automotive needs. They're a very young and honest team that's willing to work for you and do what is right. I've heard a rumor that Keween is even a factory trained Ferrari technician so the possibilities are endless at this shop.

We had car trouble on our road trip and stopped here for help. These guys were super friendly and…read morefixed our car within a few minutes. I highly recommend!