What a nice group of folks! Short waiting time too! Absolutely not pretentious thanks be the gods! Smaller than many dispensaries this place seems to hire warm hearted people who are friendly and not too busy playing grab ass with each other to truly help the customers and answer any questions. The biggest complaint I've seen is waiting in line while people ask questions or having to listen to a very young inexperienced adult describe their enjoyment of THC, but these folks are knowledgeable and quick to serve you and get you on your way! However all that being said there delivery service is horrible. Long waiting times, along with a delayed response to the initial purchase didn't give me confidence. To finish it off besides being late the "delivery" was in the street not to your door. So carry all that cash or your credit card out into an uncontrolled area isn't comforting and if you're elderly wouldn't feel safe at all. Customers should be notified if the delivery is NOT to your door! Poor form. read more

This is a good shop, with fair prices, and great store hours. You can take in your well-behaved dog and they have products for them too. My only complaint is that their supply tends to run low/out especially on the weekends. That just may mean you need to shop a different time of the week. They do offer a neighborhood discount too. read more

Great customer service ... the bud tenders are always helpful and friendly plus some really good thc products like the bath bombs ! Never too long of a wait because they know they're stuff they get you in and out. read more

One of my worst experiences so far, two stars because the flower that I got was exactly what I wanted and bargain cheap. Daunting environment right off the bat with bullet proof glass between you and the representatives. So uninviting. When asked, they said no they didn't have any first-time customer gifts, nothing when everyone else gives free flowers, joints and paraphernalia. I didn't know exactly what I wanted and this seemed to irritate the guy helping me. My lack of knowledge about their menu was met with "huh!? What do y want!" As he peered at the line forming behind me. Kurt, rude and in a hurry. I got to give him credit though, what I described and ask for; he nailed it. BASA = booooo read more

I haven't been here but I'm annoyed they put fliers on my car that melted into the window frame in the rain, jamming it and costing me my time. There are better ways to market without messing with peoples cars. read more

Basa collective n their peeps are super friendly and helpful! I always trust Nadra's recommendations for the dankest bud in the clinic.

Nice staff. Clean environment. Good variety. Good location. A overall nice experience and would recommend to others.

Super friendly staff, huge selection of products and never a huge line. Consistently have been able to find what I was looking forward or get help from the counter for a a good substitute. Recommend to anyone living in the area. read more

Amazing staff and excellent place to buy cannabis. It's my go to spot as they have amazing selection and variety. Everyone there is extremely helpful and kind. I'm so glad this place is in my neighborhood! Best cannabis store in SF hands down! read more

I really like this collective. Ended up in SF and needed a refill cartridge for my pen. I love how there is a thick glass between customers and staff. Idk why i always worry about the staffs safety at every club lol. Anyway there were big digital monitors with prices and such. When a window is available you take your order, one of the kind ladies will assist and your out of there. Don't forget your ID. read more

BASA - Free stickers - Cannabis Clinics Near Me - San Francisco, California

Love your new delivery service to Marin!!! Your person was very friendly and fast! I am so happy with your customer service being in sales myself. Definatly will be using you in the future. read more

Excellent customer service and the staffs are super friendly best dispensary in the bay area!

I absolutely love this place! Came here for a friend who wanted something that would get her to eat. She has been having trouble with her appetite lately and was not sure what to buy for her issue.There were so many things to choose from. It was great, so far as the variety but I just did not know which product to get. I then asked Nas who helped me. He was very knowledgeable of the products. He was really helpful in selecting my final purchase. I must say I would come here again because they seem to take their time to find out what your needs are and give you great options to help you. Also, their customer service also top tier. BASA ROCKS!! read more

Awesome help when I called the store. Fast, friendly delivery. Most importantly to myself, they had exactly what I wanted/needed WAY cheaper than any other store I've shopped at. Thank you so much! read more

Great advice and service!! 5 stars. We were looking for sleep aids, for us and our cannabis shy parents. We left with two products we think we will love. read more

The people at Basa are very knowledgeable about the many products they sell. Great experience.

Giving 1 star because "delivery" is curbside. No other dispensary in the city does this.

I've been here a bunch with just showing my drivers license after the initial registration. Today I traveled for 30min to come here and was turned away because now they require you bring your recommendation. At least post on your website that you changed your rules. What a waste of my time. read more

I've been to this specific location multiple times and have always received great customer service. Every worker I've interacted with was very knowledgeable about all their products. They have been around for forever and every time I go there's literally a line out the door (it goes pretty fast, unless there's a few weirdos, it is San Francisco after all.) If you haven't tried the Korova brand top shelf eighths!!!! Definitely recommend!! read more

Nadra is the best! So sweet and gave me exactly what I was looking for, such great deals!

Friendly and helpful staff with great deals. You can get everything for an affordable price or get top shelf here. Nadra was very helpful and easy to communicate with through a glass wall! Def recommend to everyone. read more

This place was the best and cheapest like 6 years ago. When weed became legal their prices went crazy high, then they lowered them a bit later. Now they are just so so. They have made it look way better over the years and came a long way from just a single trailer. It may not be what it used to be, but I would say it's still my favorite dispensary in San Francisco. read more

Amazing prices. Great service. Friendly peeps. Superior products. What more can u ask for ? read more

Basa is my GOTO dispensary! They have the best deals around. Jayde always hooks it up and is the kindest soul. I love seeing her when I grab the goooodz! read more

Long time customer, but I had to lower my rating: So I went in today and was turned away because they decided to stop using their registration system whereby you just check in with your ID. ID is no longer valid and you have to have your prescription or card on you at all times. Nice of them to tell me this AFTER I had withdrawn money from the ATM. Selection is variable. The stuff you like is in stock some weeks but not others. I've been going here because it's local, but I'd rather drive to a better dispensary now. I've spent hundreds, if not more here, and they start turning me away all of a sudden because they decided not to use their registration system anymore? Seems sketchy and it's also really crappy customer service. No worries though - lots of other great and consistent dispensaries in SF. read more

Kudos to Kittrick for recommending the Bath Bomb, "CaliBliss - YuZu & Cedarwood." Last evening I dropped the bath bomb into my bath. It started to fizz and within a couple of minutes, I stepped into my bath and luxuriated for 20 minutes. Wow! Afterwards, I felt as if I had spent the day at the Spa. A wonderful evening was had by all, needless to say. Kittrick, thanks again for always being so well informed, helpful, patient and smiling when I see you. I will definitely continue to purchase the bath bombs and all the other fabulous products that you offer. THANK YOU!!!! read more

Been visiting BASA for 2 years and still love how fast and convenient it is :) some of the items have risen in price but i guess thats to be expected. Good $25 eighths and oz deals! also pretty good prices on edibles for sf. (i usually get Korova black bars, the disposable vape cartridges or whatever $25 eighths seem good.) read more

Love Basa! They're all so kind and thoughtful when asking for recommendations and they have great deals almost everyday! Can't say enough great things! read more

I don't know why this place has low stars. It's my neighborhood weed shop with a great selection and friendly workers. The prices aren't bad and you can get anything you want basically. Even their edible menu has grown and is pretty stable so for me that's a deal sealer. The lines generally aren't bad either. read more

Great local shop for cannabis. I go in and get delivery, highly recommend! Marco the sales manager rocks

I came here to pick up my wife and parked across the street. A random lady walked up to the front of my car and took a picture of my car and the license plate. I stared at her as she walked away, but thought nothing of it. I noticed Basa had a parking lot, so I drove over to it so I could be closer for my wife. The lady who took a picture of my car happened to be there as well. I parked my car and minded my own business. The lady began to look nervous as if i was following her and told the security guard at Basa. They were speaking as she was pointing at my car. The security approached me told me to leave the parking lot. I asked why and he didn't have an answer and just said I had to leave because it was private property. I asked what this parking lot was for, knowing there were signs that read "Basa Customers Only". He told me he didn't have to tell me what it was for and to "Get the f*** off the lot" I told him my wife is a customer and I'm picking her up. I said I wasn't going anywhere. I explained that my wife was eating at the restaurant next door and coming to Basa right now. He had no interest in what I had to say, nor that we were customers. He continued to argue and threatened to call the cops. I yelled at him and gave him a big fat "F*** You, call the cops." I have darker skin and had a black hoodie on. I apologize for scaring the white woman into tell this white security guard with slick back hair. read more

Very good customer service and very clean. They Have many products to choose from and the stuff are very helpful in helping new customers choose the right product for them read more

I'm writing this review to let u guys knows how bad the, " Lowell Smokers / Joint packs " are... there is no air flow and can't even smoke it right. They are wrapped uniquely, but Bc of no air flow, I'm pretty disappointed! You guys should bring the regulars $5 dollar joints back! read more

Black lives matter and this place does not appreciate my buisness. every time i go in there. the computers aren't working or they have products listed incorrectly just all bad. The bud tenders are rude. They go on break soon as they see me. Incredible. I know what it feels like to be disrespected because of your color They also make you wait for long periods of time. i started getting all this attitude for some reason.. Zero stars. Zero customer service. dont go there. There are plenty of dispensers that would love to treat you with love and with great customer service and respect which I was disrespected multiple time. I only continued going there because it's near my home. I hate I ever spent a dollar with this racist company . I'm a strong independent black and white woman. I will never take being talked to or treated like I'm not a beautiful Black woman. I get this terrible vibe soon as you walk in! I know how it feels to be discriminated against. I'm 54 years old I know how it feels to be treated like your less then. . read more

I have never had anything close to a negative experience, involving anything I've experienced when dealing with BASA. I think that statement alone, says more than enough. Thanks BASA. read more

This is the worst place ever. The girl with a flannel and wallet chain with dirty blonde spiked hair treated me as if I disrespected her, although I am the customer. All I requested was for her to weigh my product again in front of me where I can see it, due to all the stems in the bag. She gave a snobby attitude and told me to leave although she had my money in her hand. I said very well I will leave , but please give me my money back. She proceeded to yell at me through the glass with her coworkers just watching and doing nothing to suppress her idiotic behavior. Then eventually she slid me my money and proceeded to harass me and my friends as we left the premises. read more

Love the collective,super selection of exotic strains at the best prices. They have made some upgrades to the shop, Like a security guard, which is a value added service and an assist to navigate the tiny parking lot. New crew is awesome and Ben (the chief) runs a good shop and I visit 2X weekly and get some great herb for about $15.00 per 1/8th. Also Basa gives Medical Card holders 15% discount. The team seems more customer oriented and smiles all around. This is my favorite shop and feel very comfortable. Would highly recommend BASA. Big up to those that keep me up. read more

NO QUESTION, the BEST DISPENSARY in SF...I have been to several just for the experience and BASA WINS..lots to offer, the BEST PRICES, a loyalty and neighbor discount. The customer service is GREAT, everyone soooooo nice and patient, it get's confusing...shout out to JAHCAILA, a SWEETIE, so Patient..AND THERE IS PARKING!!!! The whole vibe of the place ROCKS! read more

Frank made my experience amazing. Loved coming here for the first time, it was very welcoming! Will definitely be coming back next time I'm in town! read more

First time at this club and the customer service was amazing. Nadara was hella koo and very helpful, and the security guards were also chill. I'll be back next time I'm working in the area. . read more